BT Infinity I - Serious Latency Issues

Dear all
I am having serious intermitent latancy issues.
It goes from 36ms up to 2200ms every 3 or so minutes. Pls see below.
What can I do?
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Is this another admission that the BT error correction for the last loop dodgy wiring - is not fit for purpose - and that customers experience of 'SuperFast' broadband and their actual experience may vary somewhat from what is 'promised or advertised'.
Spoiler (Highlight to read)
Should it perhaps be advertised as SuperFishy 
Should it perhaps be advertised as SuperFishy 

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