BT infinity & imac

I'm trying to investigate why my speed is so slow on my imac(2011), when it used to be so much faster.
I have download speeds of about 5MBps, up similar; this is connecting via wifi. 
My ipad, sitting next to the imac, shows download speeds of 20, up 21.
Speeds in mya area advertised as up to 76MBpsdownload, up to 19MBps upload.
When I try to access the bthomehub app to change settings, I'm told ther is no TCP/IP traffic detected -any ideas for a confused, computer illiterate fool??

davidramsay wrote:
Hmm, what makes you think that OS X 10.8.2 (Mountain Lion) will cause a wireless problem?  Evidence for this please, independent of BT support?
My neigbour has an iMac which was fine until he upgraded to Mountain Lion, since then, the wireless keeps dropping connection.
I have spent a lot of time trying to sort it out, and he spent three hours on the phone to Apple support, who finally admitted that there was an issue with iMacs that had been upgraded to Mountain Lion.
Subsequently a search of the Apple forums revealed other people with the same issue, without any fix.
Typically https://discussions.apple.com/thread/4136718?start=15&tstart=0
None of the "fixes" made any difference.
He also has a Macbook Air, and that is fine, without any problems, and its exactly the same distance from the wireless network.
In the end, I obtained a wireless adapter and connected it into the Ethernet port of the iMac, and that works fine.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Similar Messages

  • Cannot send emails in Mac Mail using third party SMTP via BT Infinity Broadband

    EUREKA!!
    I have a Mac Book Pro and recently had my home broadband upgraded to BT Infinity. Prior to this upgrade sending emails via my Mac mail was working perfectly. Since the new installation I could no send any external emails using the Hotmail.co.uk or 123-Reg.co.uk smtp outgoing servers. Googlemail.com was ok.? very strange.
    So when I connected the same macbook to other wireless connections it would work perfectly.???
    So after many hours wasted messing around, I managed to get the right person at the right time via BT helpline in the UK not India. (India helpine just say "we are not trained in Apple".
    So the very polite man from UK Helpline provided me with the solution.
    GO TO > Apple Icon top left > System Preferences > Network > Wireless >
    Select your wireless connection > Click Advanced lower right on popup
    Select DNS tab
    Click on the + under DNS left pane and type the following :- 208.67.222.222
    Click Apply
    BINGO!!!!
    I hope this helps someone, as I know how painful these types of issues can be.
    Cheers

    Hi Haggie
    Had a similar experience but couldn't work out why macbook was working and imac not. I hate verification with bt. Anyway, tried your method and as you say eureka! Did have imac plugged in before and put it on wifi to try your fix  I will try plugging broadband back in to see if that works and will post back but at the moment just enjoying the moment!
    Just to say a big thank you for not only sorting the problem out but equally importantly posting the answer! Too many people sort out their problems without letting other people know how!
    Many thanks

  • My Imac has black and white vertical lines

    Riddle me this Apple...
    A few months ago, my 2008 Aluminium 24inch Imac locked up and exhibited space invader style pixels all over the screen.
    After rebooting, it was fine for a while and then it would freeze again and I'd get the same Atari style pixels appearing, and everything would be frozen.
    Then, most reboots after that, I would get vertical lines in groups of three, alternating black and white squares as in the photo.
    I called Apple here in South Australia, and they said "it's your graphics card, and it will cost $400 to fix and we need it for a week".
    Not wanting to do that, I bought a $15 firewire cable, booted the Imac in T mode and used my PC laptop running macdrivepro to save all my files onto a 500gig backup drive, and then proceeded to fix the corrupted kext files and most importantly delete the recent flash player update which I believe was causing the problem.
    Booted her back up, and she ran perfectly. For a few weeks, until it started again.
    So I re-installed the Leopard operating system from the original disks, and that fixed it. $15 is better than $400.
    Now, a few months have passed, and the problem had come back again, now that I have added more stuff on my computer.
    This time however, I chose to wipe the drive completely and do a fresh install of Leopard, and then upgrade to Snow Leopard.
    The problem is that it won't boot from the CD drive anymore, won't boot from a thumb drive, won't boot in any mode except T mode, but then it has these lines on the screen again and eventually I get the kernel panic happenning and it wants to be shut down.
    Every time I start the computer, these lines IMMEDIATELY appear. I've tried resetting the Pram, tried changing memory and have now resorted to surgery.
    I've taken apart the Imac, yes I hear you Apple...you guys thought that we mortals wouldn't delve into the depths of your finely machined systems, however, some of us do own micro torx head tools to remove those pesky screws, and yes, a razor blade does lift up the magnetically attached screen glass without having to use suction pads.
    So once inside the temple of doom, I removed the hard drive, and dropped it into a hard drive dock.
    After days of messing around with it via four other MAC computers, running Tiger, Leopard and Lion, we have still not been able to install an operating system back onto this drive.
    Does anyone have any insight into what these lines actually are? Every one I speak to says a different thing...
    "It's the graphics card", "It's the hard drive", "It's the cable that connects the LCD screen", "It's the motherboard", It's the screen itself", "It's a corrupted bios" etc etc..
    But if it's any of those things...then why did it run perfectly after I fixed it the first time?
    Any and all help is greatly appreciated.

    Hi BDAqua,
    I appreciate you taking the time to reply, and for the suggestions.
    My spider sense was tingling, as were my eager fingers to login and read your reply, in fact I was almost salivating at the thought of crushing those Apple reps with a swift blow from one of my megalithic old 4gig internal drives, or better still, perhaps shooting my old DX266 sporting a massive 256k HD and 4mb of ram, fully loaded with Encarta and Windows 3.11 out of a cannon and straight into Steve Jobs bedroom window, with a note saying..."How'd ya like them apples..".
    But alas, my Aquatic friend, I am in need of a functioning operating system to be able to do any of those magical tricks you suggested (insert frown face here)..and yes, when I finally opened up the Imac and peered inside, a moment not unlike Indiana Jones peering down into the depths of the Well of Souls, I suddenly realised that an Imac might look impervious to heat vision and thermonuclear devices on the outside, but inside they can still gather as much dust as my infinately useless ZIP drive that I bought back in the late 90's, thinking it was the best thing since the invention of microsoft paint...awesome program by the way guys..
    Getting back to the problem at hand, the issue really is that I have, perhaps stupedly, reformatted the 500gig WD drive via a hard drive dock, which is really a lot like one of those early 1950's cassette drives you find in vintage cars..
    And upon returning the drive to the Imac and re-assembling it WITH REAL SCREWS, not titanium-alloy fingerprint encoded ones like you would expect to find in Iron Man's suit, I could only boot the poor thing into T mode. No other modes were available, and believe me, I tried all of the alphabet...even the "C" button, which if you ever watched an episode of Knight Rider called Knight of the Juggernaught, did not turn my computer into a convertable..
    By now you're probably sensing that the irony of all of this is that I am typing this message on my Windows 7 upgraded HP laptop, which sounds not unlike a jumbo jet taking off at times, the fans are so loud, and among other things, it keeps telling me it is not genuine, even though I paid good money for a proper copy to free me from the painful experience which was Vista, and so in a sense, microsoft is playing a small part in the desperate rescue of it's far superior, yet broken down and busted arch enemy...I bet somewhere in it's RAM, it is smiling in little ones and zeroes, while it hides behind a free copy of AVAST, hoping one of a billion nasty viruses don't come knocking on the kernel door..
    The next round of drinks goes to the man, woman, child or droid that has any other suggestions that could allow me to participate in some of the ideas put forward by our very knowledgable watery friend..as alas, I do not have any of those options available to me.
    Today's assignment is.. how do we install an operating system on a formatted external drive. Sounds easy doesn't it...I've read many articles, but in practice it's proved as elusive as Bigfoot.
    I just cannot make this hard drive understand that there is no spoon...
    EdStraker

  • IMac stalled and now is stuck on grey screen

    So, I got on my iMac(2008 I believe; it's got the black border, pretty sure it's got a core2duo processor. Running mountain lion) and while the screen was on, nothing was working. The desktop was completely frozen, the mouse wasn't moving, and the keyboard provided no response. So, I reset the system, and it hung up at the grey screen, with the apple logo and spinning wheel.
    after a few minutes I reset it again, and had the same issue. I tried loading up a backup, and the one from when I installed ML showed up, but after selecting it, nothing happened.
    So I tried safe booting it. No effect, other than it takes longer before the wheel appears.
    Next step was resetting the PRAM. First couple of attempts didn't result in a reset, so I moved on to the SMC.
    After resetting the SMC, I still saw no improvement to my situation, so I tried resetting the PRAM. This time it did reset, but the computer still hangs up.
    Now, I'm not really experienced in all this stuff, but I tried taking a peek in verbose mode... things got interesting here... things seem to load up like normal until it gets to a line along the lines of "USBMSC non-unique identifier ############### device not responding"(Sorry, going by memory here, no computer at home). This line begins repeating to infinity, with the occasional "timed out" message thrown in for good measure.
    Now, there's nothing plugged into my computer, I haven't had any issues leadinig up to this, and I haven't recently installed new hardware or software. I tried holding down cmnd-option-o-f, but nothing happened. I had to get back to the office, so maybe I just didn't hit the buttons properly. If I get into openfirmware, is there anything I can do from there?
    I don't have regular access to another mac. And, seeing as I work, it's not that easy for me to get in to the genius bar.
    Thanks for whatever help you guys can provide!
    edit: upon further reading, I see that I may not have tried safe mode properly. the instructions I read said to hold shift from before pressing the power button, now I see some instructions that say to wait until you hear the tone. So I will try that when I get home.... but please, feel free to throw in any theories until then!
    edit2: if I ever got a restore disk, I don;t know where it is now.
    edit3: 2009 iMac, not 2008. It's 27 inches.

    Try booting with Command + R depress to enter the Recovery Partition.
    Then start Disk Urtility and repair the disk.
    Allan

  • Can I connect my iMac's iTunes library via wi-fi to my Blu-Ray player so I can listen to the music on my computer with my home theater system?

    My music library is on my iMac, located in a different room of the house than my home theater system with a decent Denon receiver and good Infinity towers. I have an iPod connector to the Denon which I can use, but the iPod has a limited library of songs, so I would like to somehow access my iMac music library and be able to play it through the home theater system. Hard wiring the components is out of the question due to length of run through several rooms of the house, no basement and cathedral ceilings. I already have my iMac and my Panasonic Blu-Ray player both connected to my wi-fi, and it seems there should be a way to connect both of them using the wi-fi. The blu-ray player is DLNA, but the Mac isn't, so that is out of the question. Is there any other way to get these components to talk to each other over wi-fi?

    There is a DLNA media server called MediaLink that is designed for use with the Play Station 3.  It is not advertised as working with other DLNA clients but it usually will.  I use it to stream audio, video and pictures to a WDTV media player in my bedroom.  Works great, even supports iTunes playlists.  I believe it still has a free trial period so you can see if it works with your player.

  • IMac - internet doesn't work

    I took delivery of a brand new 21.5" iMac a week ago. When it first arrived the internet was fine - then intermittently it started to go slow or just fail to load pages even though I could see it was connected to the router and had full signal strength. The problems gradually got worse and I'm now at the point where I have to turn the Wi-Fi on the mac off, then on again for each page I try to load. I know this is an issue with the mac because all other devices in my house that rely on the Wi-Fi are working fine. I've browsed a few message boards and can see that this seems to be a common issue but no one has a solution to it. Is this something I can fix myself or is it a hardware problem?

    Hi, I didn't get it sorted exactly. I seem to have stumbled on a fix and I think the issue might be to do with the compatibility between my old router and new mac. If I were to make an educated guess based on the problems I've had and what others have described I'd say this is a software problem with the new OS - maybe it's just a little bit incompatible with certain routers?
    I've been in contact with apple support a lot over the last 10 days and I'd just like to ay that despite not finding a fix they have been really helpful. One of the senior guys let me know that because I'd reported the issue that he would let the after sales team know if I wanted to swap the Mac, even though I'd gone over the 14 days (I'd probably be pushing my luck if I asked them to honour that now though).
    So, what we tried was;
    Solution 1: rename the config file, reboot the system so the config settings are reset. This worked for a few hours until the problem resurfaced then gradually got worse.
    Solution 2: reinstall the OS - again this worked for a while, before gradually getting worse again.
    Solution 3: Open Network Preferences, use the minus key to delete all internet connections then set up the Wi-Fi again - didn't help.
    Solution 4: set up a new admin user, sign in there and see if the problem occurs. Again same thing, this worked for a number of hours before the problem crept back. I do find it a bit weird how the fixes seem ok for a while then it just gradually dies.
    Trying the troubleshooting basically narrowed it down to a problem with the router or the Mac. So I took the Mac to my Dad's flat where he has BT Infinity with a fairly new modem and router. The internet seemed fine there - it was faster (as expected) and didn't drop out at all. My only worry is that I only had one night to test it there, so I can't guarantee after a weeks usage the same thing might not happen there also.
    Not wanting to have to buy a new router I did try something which for now seems to have worked quite well and now I get internet connectivity for a good day or two, before there's a bit of a wobble but I repeat the same troubleshooting process and it works fine again. This is what I did:
    Alt click on the Wi-Fi icon on the menu bar.
    Select 'Open Wireless Diagnostics...'
    Don't press continue in the box that opens, but instead select 'Window' from the menu bar, then 'Scan'.
    In the box that opens up hit 'Scan Now' and check the numbers next to Best 2.4GHz.
    Next - type in your routers IP address in Safari to access it's settings. I found the IP for mine by google searching the router on my iPhone and downloading the instructions.
    Access the wireless settings.
    Configure the channel that the router is using so it matches one of the numbers that was shown next to Best 2.4GHz.
    I also changed the interface type to 802.11g (seemed to be the best my router had) and the WPA-PSK to WPA2. Also check that the router firmware is up to date.
    Finally open up Spotify and play victory tune of your choice.
    Whenever the Wi-Fi has a bit of a wobble I just switch the channels once or twice and it seems to come back to life.
    The router I'm using is a really old Speedtouch 585 all in one. It's been reliable though and I've never had problem like this with any other devices. I'd be interested to know what other people are using. I should also point out that I'm not actually all that techy - I've just sort of fixed this through belligerent trail and error. I'd like to know if this helps anyone else.

  • How do I format the internal HD on an iMac

    I tried to install Lion on iMac 2004 (2008)
    Now the HD has a problem. I won't unmount via Disk Utility.
    The partition with the system shows a circle with a slash through it.
    The Mac will boot into other systems on both the internal and external drives.
    But the system on the internal is broken. I used the system restor to start up Lion.
    There are hundreds of gigabytes missing.
    The HD is formatted in 2 partitions. One for Lion, one for Tiger.
    I want to get rid of the Tiger partition. Disk Utility tries but can not unmount the Tiger partition.
    I think I have to reformat the HD back into 1 partition and instal Lion on that.
    It this possible? The Lion partitioin only has 15% free space. I can't just go ahead and use it.
    Thanks

    Thanks Allan
    1. This old iMac had a Tiger install DVD. I don't know why, but it kicks it out now. Maybe it is scratched or now incompatible.
    2. I have no 'Snow Leopard' install DVD.
    3. I have no 'Lion DVD'
    But after I restarted, the partitions unmounted. I erased the sick partition. I downloaded the Lion Combo Update 10.7.3 from Apple. I used Carbon Copy Cloner to clone the old OSX System 10.7 into the clean partition. I updated the 10.7 to 10.7.3 using the new system update DMG I had downloaded from Apple. I erased the old 10.7 partition and merged the now empty partition into the 10.7.3 sysem partition to get maximum space for the new system.
    All good to go. I lost some application registrations along the way, but am gathering them back from their respective emails. Some applications no longer work with the message "Power PC applications are no longer supported." Time flies when your having fun. AlephOne still plays the Marathon Infinity games though.
    I am very happy to have tools like CCC, SpeedDownload, and Disk Tools that can let a power user on a slow inernet connection do tasks best done by a real technician. I only wish I had the kind of Internet access that Apple seems to think everybody has. I tried many times to update Lion using the App Store. It would sit there for hours 'downloading.' Finally I just used SpeedDownload to get the DMG from the Apple Support site.
    Thanks again for your interest in helping others get their Macs working again.

  • Graphical artifacts with DX11 (and OGL4) on imac 27" late 2012 GTX 675 MX

    Hello, dear community! I have the imac 27" late 2012 with graphical card GTX 675 MX.
    In Mac OS X 10.8.5 all works perfect. Software, games (Bioshock Infinity), benchmarks (heaven 4.0). But in windows...
    I was installed Windows 8, then 7, then 8 again, and every time after installing nvidia drivers (with BootCamp, or manually downloaded from nvidia site) i have some graphical artifacts ("||" randomly on the screen). On win 7 it was only in games (like Bioshock Infinity or Tomb Raider), on win 8.1 everywhere(on desktop and in games). In DX9 games (like World Of Tanks) all perfect, in DX10/11 games (BI or TR) - artifacts. After thousend of tests i run Heaven Unigine 4.0 with OpenGL(other settings the same) in macos and in windows(on 7 and on 8), for checking some hardware issue if it exists. But on mac os x, as i already said, all is perfect, but on windows - randomly appers artifacts.
    I record a video to illustrate my problem. http://www.youtube.com/watch?v=AwEog66vfFk&feature=youtu.be
    Help me please! People in service told me that this is not a guarantee issue

    I assume you have GPU-Z and other tools to look at gpu. the imac falls between notebooks and desktops when it comes to graphics. and it may be some programs just are not written for that graphic device? possibly?
    I've been on Windows 8.1 mostly along with 8.0 and graphic drivers have been "bumpy road" at times and I was able to swap out and use different graphic cards on my PC - had me thinking I had an SSD related issue, then replaced memory (those were bad it turned out, and could have caused drivers and system errors).
    Windows has memtest on the DVD and I have seen one or three people with real problems that did not show up until they did more tests, even though Mac OS was blindly oblivious to anything being wrong (it was, they upgraded RAM and SO-DIMM was not fully seated in one case, in another the RAM module had to be replaced).
    Extended Tests using Apple Hardware Test is not conclusve and almost never ever when comes to finding gpu or memory 'errors.' There you are better with Windows test utility.

  • Connecting iMac 24" to Stereo System

    I've just ordered a 24" iMac 3.06 Ghz machine. I would like to use the optical interface to connect to a stereo system (hopefully with 5:1 surround sound support). Can I do this? What currently sold brands and models of receivers allow this? Will I have to buy the optical cable separately?
    I have also purchased the 24" Cinema Display for dual head computing. I know it has its own sound options. But my Infinity speakers are likely to be better (plus I have a Velodyne sub)
    I do have a rather old Sony STR-G3. I do not know if it supports the right connection type.
    Thank you.

    Hornet Developer,
    Welcome to the forum and congratulations on your new iMac. You should be able to successfully connect your iMac to a hi-fi system and get 5.1 sound on at least iTunes material. This is assuming of course the content in iTunes was recorded in 5.1. In fact if you have an Airport Express you can even do it wirelessly, using Apples Air Tunes feature.
    This will work with any receiver that supports optical input, there are even some powered speakers available so this would work with them as well.
    Yes you do need to purchase a separate cable however they are relatively inexpensive. An example would be something like this:
    http://cgi.ebay.com/Optical-TOSLink-to-Mini-AUDIO-Cable-6ft-for-Apple-MacW0QQitemZ230378402121QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item35a39f7149&_ trksid=p4999.c0.m14#ht_1400wt1170
    Assuming your Sony STR-G3 supports optical in and it's functioning OK you should only need a cable to connect your iMac and you're good to go. If you want to do this wirelessly you would need to get a cable and the Airport Express which would connect to your wireless network. I do this myself with my Imac, my wireless router is the Airport Extreme and I have a Airport Express connected to a B&K Reference 50 Pre-Pro which is connected (via my separate amp) to my B&W Nautilus speakers.
    Regards,
    Roger

  • BT Infinity and Pages Not Loading

    Have been using BT Infinity successfully for two months, but two weeks ago suddenly started to experience my browser stalling, websites not loading at all (eg www.latimes.com - simply will not load any of the home page), some sites loading but repeatedly not completing the download of all items (per message in browser footer). 
    I'm using iMac connected via ethernet to BT HH3 and BT Infinity. Problems occur regardless of whether I'm using Safari, Firefox or Google Chrome. Have tried restarting my router but problem persists.
    Have scouted around various forums with a common suggestion being to change DNS server addresses etc, but not comfortable doing this unless generally accepted to be a robust remedy.
    Any suggestions / advice gratefully received.

    Just before Christmas there was a similar thread about not getting a website to load.
    Some people could load it others not.... then there were a few more websites (SSL) if I remember correctly.
    Some had success by turning the HH3 off and on again.
    This is the thread http://community.bt.com/t5/BT-Infinity/Cannot-get-Thomas-Cook-Website-to-work-NOT-SOLVED/m-p/330419#...
    I think the problem was looked into by the forum Mods and resolved eventually.
    Btw I have no problem with the LA times link.
    Please Click On any Text in Blue as that automatically links to information.
    PC (NDEGR)

  • I need audio system recommendations for my iMac.

    I have a large iTunes library on my iMac and currently listen to it through a Yamaha receiver with two Cerwin-Vega speakers and an Infinity sub. Although the receiver is designed for surround sound, I just use the stereo mode for music. It puts out 130 watts per channel although I use it in a small 12 x 14 office in my home. I would like to upgrade my sound system for the Mac if there is something available that is just killer for this application. 

    Yes, a dedicated stereo integrated amplifier would have discrete electronic components, as opposed to the "chip" circuitry in your Yamaha surround receiver.  I myself use a Denon discrete integrated amplifier and it sounds far more lifelike and images far better than the Denon receiver it replaced.  There is a limit as to how far you can improve your sound though in that iTunes songs are recorded and played at less than CD quality and there is no way around that without directly ripping from CD's using a lossless format. So, to sum up, yes you have definite possibilities for improving your listening experience.  And I might recommend if you are interested in saving money that you research on http://www.audiogon.com for quality used components sold by other audiophiles who themselves are upgrading. I've purchased and sold on the site for years.  It's the eBay of audio only components.
    And, Yes, to your Question 1.
    Hope this helps
    Message was edited by: Radiation Mac

  • Imac suddenly dropping ISP/INTERNET/SERVER all the time

    Since adding a new Macbook Pro to my home setup my iMac continually drops ISP/INTERNET/SERVER once its connected. All other devices are absolutely fine and connected to BT Home Hub with BT Infinity. When I perform Network Diagnostics it tells NETWORK CHANGE DETECTED - I click OK and its fine for 30 seconds then drops out again. The WIFI light is always green and I've tried 2 other computes and iPhone in the same location and they are fine too. I have also tried resetting the Home Hub but this doesn't help.
    I can't help thinking its a device problem rather than a BT problem but wanted to check here first before calling them.
    All help much appreciated - as I said this has only just started happening and the only difference to the setup is that I've added a new laptop into the setup.
    Thanks
    S

    Ok, so when you say you lose internet connection, is it disconnecting from your wireless network so there are no bars?
    And are there usually full bars?

  • Infinity and Ipad incompatability?

    Hi folks
    Some months ago, I upgraded my system to Infinity. After some initial problems ,it is generally superb giving download speeds of up to 70/80 mps with upload speeds of around 17mps. I use an Imac and a Samsung 10 tablet without any issues of any kind.
    However, ever since the change my wife's Ipad 2 performs poorly. It drops out a number of times every day. without fail. Watching the BT Helpline videos they state that the new Hub5 (installed) automatically switches between wireless settings 2.4Ghz and 5Ghz, and that the newer equipment works faster the nearer it is to the hub (and implies that the older equipment works merrily away in the background as it always did at its' slower speeds).
    If I understand correctly the Ipad 2 is 2.4 Ghz, and it also generally happens to be used in the lounge which is as far away from the hub as you can get. That being the case, shouldn't it happily work away at 2.4Ghz as it did last year, before the arrival of Infinity?
    I don't understand why, if these gadgets are automatic, and are couple of switching automatically as required, does it need some sort of manual intervention to make them work properly. Have I misunderstood the meaning of automatic?
    I don't have a technical mind and have got completely lost in reading some of the solutions in other postings.
    Can anybody help a complete numpty to understand, in simple english, what I need to do, and why, to avoid any more domestic ear-ache.
    I would welcome your sympathetic responses.
    regards
    John

    As far as I am aware the iPad2 to can use the 5Ghz frequency. Some devices and in particular Apple devices seem to have a problem with the dual frequencies having the same SSid (name). Try giving the 2.4Ghz and 5Ghz frequencies different SSids. Just add a 5 to the end of the 5Ghz SSid so you know which is which. Check the 5 GHz Sync with 2.4 GHz: is set to NO.
    Once you have done that "forget" the connection and then restart the ipad and log onto both. The ipad should then automatically switch to the strongest signal.
    You'll need to connect your other devices that can use both frequencies to both SSids if you want them to be able to use both/either frequencies.
    See this link
    http://bt.custhelp.com/app/answers/detail/a_id/447​98/~/i-have-problems-connecting-5ghz-and-dual-band​...

  • Extending a BT Infinity Installation to be able to...

    I have recently had BT infinity installed. Unfortunately, I was not around when the installation was completed so I now have the modem and hub in my hallway next to the maastewr socket. All my devices work fine over the WiFi except my ageing iMac. When I moved it into the hallway next to the hub, to test over an ethernet cable, I got over 30Mb download speeds.
    What I would like to do is permanently hardwire the iMac to the hub. What I would appreciate is some advice on how best to achieve this and ensure a good connection speed.
    As far as I can see, there are 4 main devices in this system:
    master socket (fixed) --> modem (moveable) --> hub (moveable) --> computer (fiexed)
    I think I'm right in saying that master socket to modem is twsited pair with RJ11 connectors and best kept as short as possible
    Modem to hub is CAT 5e cable 
    Hub to computer is CAT 5e cable
    At what point in this set up am I best installing a loner run of cable? Ideally, I would leave the modem right next to the master socket and have a loner run of CAT 5e cable between the modem and hub. I would like to position the hub near the computer. Would this cable arrangement cause any problems? 
    Any input would be much appreciated. 
    Solved!
    Go to Solution.

    just leave everything were it is and just use a cat 5e from your hub to your MAC
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • IMac can't locate my time capsule - using BT HomeHub

    I can't locate my time capsule on my wireless network to enable back ups.  I have an iMac running Yosemite (but the problem pre-dates the update), a 1TB TC and a BT Infinity HomeHub (.n standard).  I want to use the HomeHub wireless network not the TC's, but all the apple documentation refers to using the TC's wireless network.  I've tried plugging the TC into the home hub via both the normal TC ethernet port and the TC WAN port - no joy.  I can back up fine if I connect the iMac and TC via cable, so the problem is down to the network.  Any suggestions please?

    I can't locate my time capsule on my wireless network to enable back ups.  I have an iMac running Yosemite (but the problem pre-dates the update), a 1TB TC and a BT Infinity HomeHub (.n standard).  I want to use the HomeHub wireless network not the TC's, but all the apple documentation refers to using the TC's wireless network.  I've tried plugging the TC into the home hub via both the normal TC ethernet port and the TC WAN port - no joy.  I can back up fine if I connect the iMac and TC via cable, so the problem is down to the network.  Any suggestions please?

Maybe you are looking for

  • Multiple MovieClips Loading SWF From Same Array (Posted Code)

    Hey there, I'm currently working on a project that has eight separate movieclips (for loading content) on separate layers.  I have placed code in these mc's to randomly draw from the same array of 61 different swf's.  Each mc randomizes the array jus

  • Link the document in content repository with gos

    Hello, We need to display the document created by cv01n in gos --> attachment list. The document gets created in cv01 and there is an attachment to it which gets stored in table DMS_CONT1_CD1. We need to display this attachment in attachment list of

  • CS2 and CR plug-in for Nikon D300 camera

    Running Windows XP Pro and CS2. The Nikon D300 nef format is only available with a CR plug in that is incompatible with CS2. Do I have to upgrade to CS3 or CS4 in order to be able to access my D300 images in a card reader? Is there another way? Thank

  • MacBook Pro Boot Camp Windows XP-SP3 Win only restarts boot to black screen

    i have a new install of 10.6.1 w/boot camp running an sp3 updated xp version. I have completed the same install on a more new MacBook Pro 15" with no issue, however my mbp 2.33Ghz aluminium has restart problems but ONLY when doing a "restart" from th

  • Migrate to a new computer

    Hello, I have Adobe CS4 creative Suite, I was using it on a 2009 Mac, now I've changed my mac. I've deactivate the license from the old one, but can't reactivate in the new one, the option activation doesn't exist and when prompted it says the serial