BT Infinity Installed, and getting around same spe...

Hi there,
I had BT Infinity installed on the 19/3/12 and have currently been getting around roughly the same down speeds as my old BB package at 20mbps (roughly averaging out between 15mbps and 19.xx Down) My upload speeds are really good and have seen a clear change, now sits at 8mbps upload compared to the 0.94 on the old package.
Now since I have only had it installed just over a day ago I have seen nowere near the speeds I was expecting, or told.
(the engineer tested the line on his device and said i should get the full down and up speeds 40/10 or around 39.9 ect)
The engineer however never did no do a speedtest infront of me on my PC. 
At some point through the installation he had to change the hub for a different hub ( something to do with a faulty batch and the wifi not working ) - fair enough so i doubt that would affect my speed as im using a cat5e connection to the hub from my pc.
Im not sure becuase its only been a day and a bit that my speeds are slower than expected and something needs to settle at the exchange or some switch that needs flicked thats causing the problem or what?.
On another note, my father has been using wifi on his mobile and picks up speeds of around 2-4-8mbps, while on my mobile i achive 15mbps + and we were standing at the same range from the hub. 
Is this down to the multi channel (set to automatic)? should i try changing the channels to see if he can get better wifi connection?
Thanks, Paddy
OH, also if anyone is nerdy enough to find out what green cab im linked to id be greatfull, NN17 1TH

Oh here is a copy of the BT speed test I have done-
20th March 16:49
 Download speedachieved during the test was - 18 Mbps
 For your connection, the acceptable range of speedsis 12 Mbps-38.72 Mbps .
 Additional Information:
 IP Profile for your line is - 38.72 Mbps
Upload speed achieved during the test was - 7.82Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 10 Mbps

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