BT Infinity installed with not the minimum speed

I had my BT Infinity installed a couple of days ago and the download speed that I am getting is only 8mb-10mb cabled and not 57.5mb which I was advised would get. The engineer told me the minimum acceptable speed was 15mb.
The engineer has told me that there is no problem with the wiring inside my house but that the fault is from outside to the cab. He mentioned that there is a D side fault (being a non tech this went over my head) We agreed to leave the equipment and not change back as he would report the fault and it would also save sending another engineer out just to do work he had just done. The enginner's diagnostic equipment did not work inside my house but did work at the cab.
I contacted customer services and they did a line test and said everything was fine and I needed to wait 10 days for the broadband to settle down.
I then contacted customer services and spoke to someone on the BT infinity desk and gave them my order number to see if the engineer had put in a fault log. The adviser confirmed that no fault log has been raised and the call was closed and that the engineer should not have left my address until the fault was sorted. But the engineer told me the problem was outside and he could not resolve that fault.
I seem to be going around in circles, can anyone help ?

@connectcctv: Might be worth starting you own thread. Standard information always needed for a question like this ....
Are you testing wireless or wired?
What is your profile? To find the profile ....Either http://speedtester.bt.com/ and choose the ‘ADSL and Fibre diagnostics’ option or Tom’s BRAS checker http://windows.mouselike.org/be/?DoAction=BrasChecker which isn’t a speedtest but gives profile.

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What is the minimum speed Telstra guarantees ADSL 2+ to connect at?

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,"The version of Adobe Flash Player ActiveX that you are trying to install is not the most current

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,"The version of Adobe® Flash® Player ActiveX that you are trying to install is not the most current version.
Please visit http://www.adobe.com/go/getflashplayer to obtain the latest, most secure version."

I show this under this folder: C:\Windows\system32\Macromed\Flash or C:\Windows\syswow64\Macromed\Flash, does this help?
Start Main Section - Date=17/05/2010 (Monday)
Time=0:29:01
CreateDirectory: "C:\Windows\system32\Macromed\Flash" (1)
Call: 441
Safety Check
Call: 116
Call: 1191
File: overwriteflag=1, allowskipfilesflag=2, name="C:\Users\Nixon\AppData\Local\Temp\nso66D0.tmp\UserInfo.dll"
File: wrote 4096 to "C:\Users\Nixon\AppData\Local\Temp\nso66D0.tmp\UserInfo.dll"
CheckAdminPermissions Name = Nixon
Call: 1191
File: overwriteflag=1, allowskipfilesflag=2, name="C:\Users\Nixon\AppData\Local\Temp\nso66D0.tmp\UserInfo.dll"
File: skipped: "C:\Users\Nixon\AppData\Local\Temp\nso66D0.tmp\UserInfo.dll" (overwriteflag=1)
CheckAdminPermissions Account Type = Admin
Jump: 148
Call: 148
Call: 74
GetWindowsVersion -
CheckSupportedPlatform - OS=
Call: 447
CheckFPPermissions
Call: 74
GetWindowsVersion -
Call: 1191
File: overwriteflag=1, allowskipfilesflag=2, name="C:\Users\Nixon\AppData\Local\Temp\nso66D0.tmp\fpinstall.dll"
File: wrote 8704 to "C:\Users\Nixon\AppData\Local\Temp\nso66D0.tmp\fpinstall.dll"
ObjectExistsAndIsOwnedBySomeoneElse = 0
Jump: 490
MessageBox: 12582960,"The version of Adobe® Flash® Player ActiveX that you are trying to install is not the most current version.
Please visit http://www.adobe.com/go/getflashplayer to obtain the latest, most secure version."
Call: 1191
File: overwriteflag=1, allowskipfilesflag=2, name="C:\Users\Nixon\AppData\Local\Temp\nso66D0.tmp\NSISArray.dll"
File: wrote 17920 to "C:\Users\Nixon\AppData\Local\Temp\nso66D0.tmp\NSISArray.dll"
Delete: DeleteFile("C:\Users\Nixon\AppData\Local\Temp\nso66D0.tmp\fpinstall.dll")
Delete: DeleteFile("C:\Users\Nixon\AppData\Local\Temp\nso66D0.tmp\NSISArray.dll")
Delete: DeleteFile("C:\Users\Nixon\AppData\Local\Temp\nso66D0.tmp\System.dll")
Delete: DeleteFile("C:\Users\Nixon\AppData\Local\Temp\nso66D0.tmp\UserInfo.dll")
RMDir: RemoveDirectory("C:\Users\Nixon\AppData\Local\Temp\nso66D0.tmp\")

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I am far from being an IT expert but I would welcome advice about setting up this TC so we can enjoy the product as it was designed. Please HELP!

No silver bullet........but my suggestions may drive you in the right direction.
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The version of Adobe Flash Player ActiveX that you are trying to install is not the most current v

I'm installing Flash Player on my Windows 7 64-bit OS using IE 8 32-bit. The installation terminates and the log file contains the following. (Please note, this log file was in "C:\Windows\SysWOW64\Macromed\Flash"). Flash player (32-bit) has been working, but just currently quit working. Advise please.
Start Main Section - Date=13/05/2010 (Thursday)
Time=8:14:27
CreateDirectory: "C:\Windows\system32\Macromed\Flash" (1)
Call: 441
Safety Check
Call: 116
Call: 1191
File: overwriteflag=1, allowskipfilesflag=2, name="C:\Users\Rich\AppData\Local\Temp\nsdB8C7.tmp\UserInfo.dll"
File: wrote 4096 to "C:\Users\Rich\AppData\Local\Temp\nsdB8C7.tmp\UserInfo.dll"
CheckAdminPermissions Name = Rich
Call: 1191
File: overwriteflag=1, allowskipfilesflag=2, name="C:\Users\Rich\AppData\Local\Temp\nsdB8C7.tmp\UserInfo.dll"
File: skipped: "C:\Users\Rich\AppData\Local\Temp\nsdB8C7.tmp\UserInfo.dll" (overwriteflag=1)
CheckAdminPermissions Account Type = Admin
Jump: 148
Call: 148
Call: 74
GetWindowsVersion -
CheckSupportedPlatform - OS=
Call: 447
CheckFPPermissions
Call: 74
GetWindowsVersion -
Call: 1191
File: overwriteflag=1, allowskipfilesflag=2, name="C:\Users\Rich\AppData\Local\Temp\nsdB8C7.tmp\fpinstall.dll"
File: wrote 8704 to "C:\Users\Rich\AppData\Local\Temp\nsdB8C7.tmp\fpinstall.dll"
ObjectExistsAndIsOwnedBySomeoneElse = 0
Jump: 490
MessageBox: 12582960,"The version of Adobe® Flash® Player ActiveX that you are trying to install is not the most current version.
Please visit http://www.adobe.com/go/getflashplayer to obtain the latest, most secure version."
Delete: DeleteFile("C:\Users\Rich\AppData\Local\Temp\nsdB8C7.tmp\fpinstall.dll")
Delete: DeleteFile("C:\Users\Rich\AppData\Local\Temp\nsdB8C7.tmp\System.dll")
Delete: DeleteFile("C:\Users\Rich\AppData\Local\Temp\nsdB8C7.tmp\UserInfo.dll")
RMDir: RemoveDirectory("C:\Users\Rich\AppData\Local\Temp\nsdB8C7.tmp\")

That's a good question. I may have installed FP 10.1 Beta in many of the attempts to resolve the issue. I've scanned my registry for any reference to Flash and removed anything that remotely resembles Flash Player (of course backing up Registry first). I've run uninstall_flash_player.exe, which doesn't appear to do anything. I've checked logs and there's no reference to Flash Player being installed.
When I go to the link provided ( http://www.adobe.com/software/flash/about/) I get the messageThe version of Adobe® Flash® Player ActiveX that you are trying to install is not the most current version. Please visit http://www.adobe.com/go/getflashplayer to obtain the latest, most secure version. and when I look at the log (install.log) I see an attempt to install Flash Player. Here's the most recent log file:
Start Main Section - Date=14/05/2010 (Friday)
Time=7:02:52
CreateDirectory: "C:\Windows\system32\Macromed\Flash" (1)
Call: 441
Safety Check
Call: 116
Call: 1191
File: overwriteflag=1, allowskipfilesflag=2, name="C:\Users\DEVELO~1\AppData\Local\Temp\nspDCDD.tmp\UserInfo.dll"
File: wrote 4096 to "C:\Users\DEVELO~1\AppData\Local\Temp\nspDCDD.tmp\UserInfo.dll"
CheckAdminPermissions Name = developer
Call: 1191
File: overwriteflag=1, allowskipfilesflag=2, name="C:\Users\DEVELO~1\AppData\Local\Temp\nspDCDD.tmp\UserInfo.dll"
File: skipped: "C:\Users\DEVELO~1\AppData\Local\Temp\nspDCDD.tmp\UserInfo.dll" (overwriteflag=1)
CheckAdminPermissions Account Type = Admin
Jump: 148
Call: 148
Call: 74
GetWindowsVersion -
CheckSupportedPlatform - OS=
Call: 447
CheckFPPermissions
Call: 74
GetWindowsVersion -
Call: 1191
File: overwriteflag=1, allowskipfilesflag=2, name="C:\Users\DEVELO~1\AppData\Local\Temp\nspDCDD.tmp\fpinstall.dll"
File: wrote 8704 to "C:\Users\DEVELO~1\AppData\Local\Temp\nspDCDD.tmp\fpinstall.dll"
ObjectExistsAndIsOwnedBySomeoneElse = 0
Jump: 490
MessageBox: 12582960,"The version of Adobe® Flash® Player ActiveX that you are trying to install is not the most current version.
Please visit http://www.adobe.com/go/getflashplayer to obtain the latest, most secure version."
Call: 1191
File: overwriteflag=1, allowskipfilesflag=2, name="C:\Users\DEVELO~1\AppData\Local\Temp\nspDCDD.tmp\NSISArray.dll"
File: wrote 17920 to "C:\Users\DEVELO~1\AppData\Local\Temp\nspDCDD.tmp\NSISArray.dll"
Delete: DeleteFile("C:\Users\DEVELO~1\AppData\Local\Temp\nspDCDD.tmp\fpinstall.dll")
Delete: DeleteFile("C:\Users\DEVELO~1\AppData\Local\Temp\nspDCDD.tmp\NSISArray.dll")
Delete: DeleteFile("C:\Users\DEVELO~1\AppData\Local\Temp\nspDCDD.tmp\System.dll")
Delete: DeleteFile("C:\Users\DEVELO~1\AppData\Local\Temp\nspDCDD.tmp\UserInfo.dll")
RMDir: RemoveDirectory("C:\Users\DEVELO~1\AppData\Local\Temp\nspDCDD.tmp\")

Error : The version of Adobe Flash you are attempting to install is not the most current version

1. I was upgrading from Adobe CS5 and based on Adobe's own recommendations I uninstalled all Adobe products prior to installing Adobe Creative Suite. This included not only Adobe CS5 but ALSO FLASH v16.
2. After uninstalling all Adobe products (including Flash 16) I rebooted the computer and installed the latest build generated for Adobe Create Suite.
3. After installing Adobe Create Suite I attempted to reinstall Flash but it will not let me install it.
4. The error received is "The version of Adobe Flash you are attempting to install is not the most current version".
5. Flash is NOT installed and when running the "Is Flash Present" test from Adobe's site the answer is NO.
Windows 7 64-Bit w/ All Updates
Internet Explorer 11 w/ all Updates

C:\Windows\SysWOW64\Macromed\Flash Log:
2014-11-26+14-35-11.636 [error] 1226 1062
=O====== M/15.0.0.239 2014-11-26+14-35-02.485 ========
0000 [I] 00000010 FlashPlayerInstaller.exe -install -iv 11
0001 [I] 00000011 1
0002 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0003 [I] 00000013
0004 [I] 00000025 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_15_0_0_239_ActiveX.exe
0005 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_15_0_0_239_ActiveX.exe
0006 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_15_0_0_239_ActiveX.dll
0007 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0008 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0009 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0010 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0011 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0012 [W] 00001106
0013 [W] 00001106
0014 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
0015 [I] 00000012
=X====== M/15.0.0.239 2014-11-26+14-35-13.136 ========
2014-12-10+3-35-7.947 [error] 1226 1062
=O====== M/15.0.0.246 2014-12-10+03-35-02.191 ========
0000 [I] 00000010 FlashPlayerInstaller.exe -install -iv 11
0001 [I] 00000011 1
0002 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0003 [I] 00000013
0004 [I] 00000025 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_15_0_0_246_ActiveX.exe
0005 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_15_0_0_246_ActiveX.exe
0006 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_15_0_0_246_ActiveX.dll
0007 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0008 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0009 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0010 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0011 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0012 [W] 00001106
0013 [W] 00001106
0014 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
0015 [I] 00000012
=X====== M/15.0.0.246 2014-12-10+03-35-09.677 ========
2015-1-14+14-35-16.393 [error] 1226 1062
=O====== M/16.0.0.257 2015-01-14+14-35-02.812 ========
0000 [I] 00000010 FlashPlayerInstaller.exe -install -iv 11
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/16.0 2
0002 [I] 00000011 1
0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004 [I] 00000013
0005 [I] 00000025 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_257_ActiveX.exe
0006 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_257_ActiveX.exe
0007 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_257_ActiveX.dll
0008 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0009 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0010 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0011 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0012 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0013 [W] 00001106
0014 [W] 00001106
0015 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
0016 [I] 00000012
=X====== M/16.0.0.257 2015-01-14+14-35-19.445 ========
2015-1-22+21-35-9.384 [error] 1226 1062
=O====== M/16.0.0.287 2015-01-22+21-35-01.909 ========
0000 [I] 00000010 FlashPlayerInstaller.exe -install -iv 11
0001 [I] 00000011 1
0002 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0003 [I] 00000013
0004 [I] 00000025 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_287_ActiveX.exe
0005 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_287_ActiveX.exe
0006 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_287_ActiveX.dll
0007 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0008 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0009 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0010 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0011 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0012 [W] 00001106
0013 [W] 00001106
0014 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
0015 [I] 00000012
=X====== M/16.0.0.287 2015-01-22+21-35-11.163 ========
2015-1-25+0-35-8.129 [error] 1226 1062
=O====== M/16.0.0.296 2015-01-25+00-35-02.174 ========
0000 [I] 00000010 FlashPlayerInstaller.exe -install -iv 11
0001 [I] 00000011 1
0002 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0003 [I] 00000013
0004 [I] 00000025 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.exe
0005 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.exe
0006 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.dll
0007 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0008 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0009 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0010 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0011 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0012 [W] 00001106
0013 [W] 00001106
0014 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
0015 [I] 00000012
=X====== M/16.0.0.296 2015-01-25+00-35-10.149 ========
2015-1-25+1-55-45.645 [error] 1226 1062
=O====== M/16.0.0.296 2015-01-25+01-55-39.406 ========
0000 [I] 00000010 "C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.exe" -maintain activex
0001 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.exe 5
0002 [I] 00000018
0003 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.exe 5
0004 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.dll 5
0005 [I] 00000018
0006 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.dll 5
0007 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0008 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0009 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0010 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0011 [W] 00001021
0012 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0013 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0014 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2
0015 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0016 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0017 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2
0018 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
0019 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0020 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0021 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2
0022 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.dll 5
0023 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.dll 5
0024 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.exe 5
0025 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.exe 5
0026 [I] 00000011 1
0027 [I] 00000012
=X====== M/16.0.0.296 2015-01-25+01-55-47.803 ========
=O====== M/16.0.0.287 2015-01-25+05-04-35.407 ========
0000 [I] 00000010 "C:\Users\GDaniels\AppData\Local\Adobe\AIH.edf1fd364fd4b82615d676685eca8f584008c398\insta ll_flash_player_ax.exe" -install -iv 8 -au 2
0001 [E] 00001013
=X====== M/16.0.0.287 2015-01-25+05-04-35.980 ========
=O====== M/16.0.0.287 2015-01-25+05-06-21.632 ========
0000 [I] 00000010 "C:\Users\GDaniels\AppData\Local\Adobe\AIH.e7d5cbfdc262e3fcfab3a71ab1741dda1aa693e9\insta ll_flash_player_ax.exe" -install -iv 8 -au 2
0001 [E] 00001013
=X====== M/16.0.0.287 2015-01-25+05-06-22.242 ========
=O====== M/16.0.0.287 2015-01-25+05-08-20.242 ========
0000 [I] 00000010 "C:\Users\GDaniels\AppData\Local\Adobe\AIH.98273375f65da58d26a77f12b066b1d98eb9cd18\insta ll_flash_player_ax.exe" -install -iv 8 -au 2
0001 [E] 00001013
=X====== M/16.0.0.287 2015-01-25+05-08-20.751 ========
=O====== M/16.0.0.287 2015-01-25+05-11-21.222 ========
0000 [I] 00000010 "C:\Install\install_flash_player_16_active_x.exe"
0001 [E] 00001013
=X====== M/16.0.0.287 2015-01-25+05-13-21.916 ========
=O====== M/16.0.0.287 2015-01-25+05-18-06.796 ========
0000 [I] 00000010 "C:\Install\install_flash_player_ax.exe"
0001 [E] 00001013
0002 [E] 00001039
=X====== M/16.0.0.287 2015-01-25+05-18-25.584 ========
=O====== M/16.0.0.287 2015-01-25+05-18-51.721 ========
0000 [I] 00000010 "C:\Users\GDaniels\AppData\Local\Adobe\AIH.8b2a45eba0ce2309fa48abf974fec31cd3ca6a17\insta ll_flash_player_ax.exe" -install -iv 8 -au 2
0001 [E] 00001013
=X====== M/16.0.0.287 2015-01-25+05-18-52.261 ========
=O====== M/16.0.0.287 2015-01-25+05-20-02.033 ========
0000 [I] 00000010 "C:\Users\GDaniels\AppData\Local\Adobe\AIH.cf48578f48ef193540acbc092464e89e73df5f41\insta ll_flash_player_ax.exe" -install -iv 8 -au 2
0001 [E] 00001013
=X====== M/16.0.0.287 2015-01-25+05-20-02.568 ========
=O====== M/16.0.0.287 2015-01-25+05-21-34.710 ========
0000 [I] 00000010 "C:\Install\install_flash_player_ax.exe"
0001 [E] 00001013
=X====== M/16.0.0.287 2015-01-25+05-21-45.540 ========
=O====== M/16.0.0.287 2015-01-25+05-22-00.248 ========
0000 [I] 00000010 "C:\Users\GDaniels\AppData\Local\Adobe\AIH.a2bf34a7f3993ca5fa8aa5c80ad7264175c89bfe\insta ll_flash_player_ax.exe" -install -iv 8 -au 0
0001 [E] 00001013
=X====== M/16.0.0.287 2015-01-25+05-22-00.778 ========
=O====== M/16.0.0.287 2015-01-25+05-28-58.363 ========
0000 [I] 00000010 "C:\Install\install_flash_player_16_active_x.exe"
0001 [E] 00001013
=X====== M/16.0.0.287 2015-01-25+05-30-38.253 ========
=O====== M/16.0.0.287 2015-01-25+05-32-31.563 ========
0000 [I] 00000010 "C:\Users\GDaniels\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5SOP3FDB\install_flash_player_ax.exe"
0001 [E] 00001013
=X====== M/16.0.0.287 2015-01-25+05-33-40.378 ========
=O====== M/16.0.0.287 2015-01-25+05-34-13.862 ========
0000 [I] 00000010 "C:\Install\install_flash_player_16_active_x.exe"
0001 [E] 00001013
=X====== M/16.0.0.287 2015-01-25+05-34-16.524 ========
=O====== M/16.0.0.287 2015-01-25+14-59-51.435 ========
0000 [I] 00000010 "C:\Users\GDaniels\AppData\Local\Adobe\AIH.a2bf34a7f3993ca5fa8aa5c80ad7264175c89bfe\insta ll_flash_player_ax.exe" -install -iv 8 -au 0
0001 [E] 00001013
=X====== M/16.0.0.287 2015-01-25+14-59-51.867 ========
=O====== M/16.0.0.287 2015-01-25+14-59-22.273 ========
0000 [I] 00000010 "C:\Install\install_flash_player_16_active_x.exe"
0001 [E] 00001013
=X====== M/16.0.0.287 2015-01-25+15-14-52.033 ========

The version that you are trying to install is not the most current version

I have multiple snapshots of this one. I am trying to install Adobe Flash Player on a Windows7 64bit machine from adobe.com. I keep getting the following error:
The version of Adobe Flash Player ActiveX that you are trying to install is not the most current version. Please visit (adobewebsite) to obtain the latest, most secure version.
This is the message that I am getting from Adobe.com website!
I tried uninstalling multiple times + reinstalling, same error. I tried offline installing, same error (is not the most current version).
Help?

Hi, It may be helpful if you read over this troubleshooting guide by Adobe.
http://kb2.adobe.com/cps/191/tn_19166.html
If you decide to Uninstall and Install again, I would use the "executable" which you can download to your Desktop.
Have you previously installed any beta version? I'm sure you know you need to use the 32bit browser since Flash Player
is not supported on the 64bit.
The Anti-Virus/Firewall, Security Settings for IE, Permission requirement are important. Also the necessity of Rebooting twice after the Uninstall for IE, to make sure old files are removed.
If you have any questions, just post back.
Thanks,
eidnolb

BT Infinity 2 - Not the best speed? High Ping.

I hope someone can be of help?
I originally bought fibre last year, and had a massive drop off in speed, ending up at around 8- 11mb download. After some back and forth with the good chaps (and chappessess) in India, an engineer was duly dispatched before Christmas, who told me the original installation hadn't been the best. Anyway, he did some work, told me I should be getting around 52-55mb, which should settle and go stable over the next few days...
I am now on around 32mb download, and 10mb upload, with a ping of between 42-47ms. Having run the speed tester at http://www.dslchecker.bt.com/adsl/ADSLChecker.TelephoneNumberOutput, it appears that I am getting the speeds that are shown in the low column of the impacted line (assuming impacted is used as no line is perfect?).
If I then go to the BT website to buy a package, and run an estimate on what I could get against my phone number, they quote 53-70mb down, and 15-20mb up.
As the crows fly I am around 800m from the exchange, but obviously the line will be longer than this. The question is, is this drop off normal, as it appears that the line has settled on the lowest attainable speed possible, or am I just very unlucky and have a totally 'impacted' line between me and the cabinet?

When you use the BT checker it would appear that it always quotes the Range A speeds rather than showing the Range B to Range A speeds which would be a fairer estimate because there is no way of telling which Range your line is on until you get broadband. If that was to happen at least you would know the worst as well as the best speed possible on your line.
If you are on an impacted line you could try and get BT to have a look at it to see if there is anyway of improving it but I suspect that they will use the "you're within estimate" get out clause. When they use that estimate it always seems to be the Range B estimate they use and not the one you were quoted when you signed up.
If you have a look at this graph you will see the expected speeds over distance for Infinity, which is VDSL2 which puts your speed at 800mtrs about 20Mbps.

New infinity install with a master socket move - w...

As I understand it, Infinity requires a modem plugged in directly to the master socket & a power point adjacent also. This is of no use to me at all & I would like the master socket moved. Now, from what I read here, BT will do this "officially" for £130, or on an infinity install, the openreach engineer *might/should* do it if it is straightforward.
I plan to run cat 5e cable from the master socket location, up a cable run we have in the property to the new location where I want the master socket to be located, leaving both ends unconnected. Then it should be simple enough for the engineer to connect at each end and then carry on working from the new master socket location. Maybe they could even use the second pair in the cat 5e to reconnect the original set of phone sockets we have around the house that are currently connected from the existing master socket.
Could someone advise please...
1. Is cat 5e cable the correct cable to use?
2. Does my plan sound viable? Is it technically correct?
3. Could the second pair in the cat 5e be used in the way I have described? Thanks in advance.

Thanks for the reply & welcome Michael.
Some subsidiary questions then please.
1. Should I run a different sort of cable other than 5e? If so, what would be the correct type?
2. Your very helpful diagram suggests that BT would surface run up to 30m from the Master Socket to the modem. My cable run would be much less than this. Would I be better to run cable myself (in my cable run) to be used as the connection from the master socket to the modem? If so, what sort of cable should it be please & does it need to have a connecting plug on the end of it (where it plugs into the master socket) or will the OpenReach engineer fit this him/herself. I guess if they surface run cable they will be able to attach the plugs on the end of the cable. What sort of connection is it?
Thanks for you time - and for anyone else's who replies.
I should also say I am not bothered if the Master Socket is moved, AS LONG as the modem & router (home hub) are NOT located adjacent to the current position of the Master Socket. I estimate the direct cable run required if I run the cable will be no,more than 15 metres.

Installed with all the languages But dont need them!

HI-
I dont even know if this matters but I installed my Tiger with all the languages,
? is do they take up a lot of room and is there an easy way to get them off the system?
Thanks in advance for any help!

Monolingual is a program for removing unnecessary language resources from Mac OS X... but somebody mentioned using care with it lately!?
http://monolingual.sourceforge.net/

I tried to burn windows 7 Iso using disk utility for more than 3 time with the minimum speed, but all the three times I got error saying "disk burn failed unable to verify"?

I have tried with three different blank DVDs but all got the same error message. But after I got the error message when I reinsert the DVD I can see the ISO in the DVD. So I went a head with the installation but the installation stops just after it starts. I have even tried burning the disk at 2X speed.

It sounds like your optical drive may be dirty. The lens probably needs a cleaning. You can go to somewhere like Best Buy and pick up a cleaning kit.

Trying to install a new apple id for my mother in Germany, entering her year of birth 1942, getting the comment that she has not the minimum age for an apple ID? Any idea? Thanks a lot!

Apologies, first time.
While setting up an old iPad on my Windows PC in Singapore for my mother in Germany, tried to create an Apple ID, giving the birth year with 1942 with Apple commenting that this is under age, wow, need to be above 70 for an Apple ID? Believe I must be stupid somewhere, anybody encountered something similar, any solution? tried 3 times, still same.
Thanks a lot!

I would simply enter a different year.
As far as i am aware i haven't found any reason it needs to be accurate.
Jon

Two users on computer - each must download Adobe Flash & wife can't install as not the Administrator.

Firefox 6.0.2, Win7.
After I download Adobe Flash Player on my user account (administrator) and 'switch user' or 'log off' Adobe Flash is not installed in my wife's account (test by trying to view youtube.com). As Administrator, I can download Adobe Flash in her account, verify with Youtube, log off or switch users and sign in to my account - Adobe is 'not there' as verified by Youtube. In either account, Flash is in C:\Windows\SysWOW64\Macromed\Flash but Firefox 'can't find.' Note - say some discussion that SysWOW64 is 64 bit and Adobe Flash is 32. Is Shockwave Flash part of the issue? Thanks

I found a similar question and found a solution!
If anyone else sees this with the same problem here's what to do:
Go to this link:
https://www.adobe.com/au/products/flashplayer/distribution3.html
Download the version for your OS.
Install program - takes about 2 seconds! Very easy fix!

Packages installed are not the same version as the arch repositories

Hi, i just installed arch and kde with it and realized that i don't get the latest version of KDE as listed under "packages" in this website.
I get KDE SC 4.4.x instead of 4.5.x
I also noted that a lot of packages listed in here throw a "cant find package", for example bluedevil. I tried pacman -Syy and still no good. Says KDE 4.4.x is the latest.

tataraperz wrote:thanks, this forum is so much better than ubuntus
Allow me to explain jasonwryan's post to you, please read https://wiki.archlinux.org/index.php/Fo … troduction and note especially the line which starts with "When asking for help..."

Installing PSE12: Shared technologies did not install, and not the rest. Vhat to do?

Installing PSE 12: Shared technologies did not install, and the installation stoped. What to do? I am running Win 7.

http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_

BT Infinity installed with not the minimum speed

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