BT infinity is in my exchange?

As it says in the title it is in my exchange but it still says i can't buy bt infinity
Dylan Thomas

The exchange gets updated then the cabinets at a later date over a period of time - think 'ball of string' unfortunately!
Try this link for some info https://www.btwholesale.com/includes/adsl/main.htm​l   but be aware that if it says a date for FTTC this can slip by a lot

Similar Messages

  • BT Infinity available at my exchange, still can't ...

    OK I won't bore you all to much with the details of the quest to get an internet connection, but it basically goes like this. I moved address and when I tried to 'move' my BT Infinity service was told it was not available at my new address. I did a check on SamKnows and it said it was availabe. So I've decided to go with Virmin Media as that is the only other high speed provider in this country. After registering and setting up an account I was given various installation dates and the engineer never showed up on any of them, this went on for a whole 2 months until finally I get a call from their installations department telling me the cost is simply too much and demand to low to install services here and this area is now unable to get cable services at all!
    A "slow-spot" is an area where you can only get a broadband service with a speed of below 2 Mbps (downstream)
     With no other option I have had no other choice but to go and pick up ADSL broadband with an estimated speed of 1.6Mbit down. I figured I'd go for the buisiness package and if I move I can have buisiness Infinity. My post code is N7 8JE, this is in London Zone 2 on Holloway Road which is very central (I can walk to Kings Cross in 20 minuites!) and I cannot get respectable broadband which unfortunately I need for my job. I need an upload of at least 5Mbit and I now have to suffer with something in the region of 200kb. I have done a lot of research and tried all the not known about ISP's but in 90% of cases they use BT's Openreach network and can only offer the same or worse speeds. the other 10% were not available in my area (I've heard that one before)
    I did have hope that the 4G network EE might offer a solution... that is until they announced their price plans and data limits... 5GB A MONTH!? for £35.... nope! (2005 called, they want their data plans back).
    So as it stands BT come to install their Buisiness phone+ ADSL broadband. Some light on the situation is they said IF it ever becomes available in the area they can put me on the better package free. I was told by the guy I was ordering it from that after the order he'll so a check to see when my cabinate will get Infinity, unfortunately we both forgot and disconnected, and on calling BT back they just do the standard check. I was wondering if anyone can give me some hope and/or advice here on how to improve my situation.
    I design game environments and virtual worlds, and I am often uploading and downloading large files along with the engine I use is supposed to require at minimum a 4Mbit connection both ways. I am as you can see a little stuck. Is there any hope?

    Hi Chaoss,
    It looks like your on a EO (exchange Only Line).
    Unless your exchange is FTTP/H ready then Unfortunatly EO lines are currently unable to have fibre broadband such as BT Infinity due to your line not connecting to a cabinet which would allow FTTC.
    Please bear in mind that in some cases it may not be possible to provide FTTC broadband in areas due to: 
    • Your phone line may be connected directly to the telephone exchange and not to a local street cabinet - (Exchange Only Line [EO] )
    • Your line may be too far from the local street cabinet to have a stable FTTC broadband service such as BT Infinity service.
    • Your local street cabinet may not be suitable for fibre optic cables.
    • We haven't yet got the council's planning permission to do the necessary work at your local street cabinet.
    • Your home may not be suitable for fibre optic cables.
    • Your landlord may not have agreed to the fibre infrastructure being provided in your building (for example if you live in a flat).
    There are different stages to the development of the fibre infrastructure in the UK.
    If you have an EO Line then currently you will not be able to have FTTC broadband as your line isn't connected to a cabinet. In these instances Openreach plan to connect some areas that have EO lines with either FTTP or other fibre technologies in the future.
    This video explains more: http://www.youtube.com/watch?feature=player_embedded&v=p0qN5XHuI5Q
    Also check the Openreach "Power of Fibre" website: http://www.superfast-openreach.co.uk/the-big-build/the-power-of-fibre.aspx
    You can keep checking the BT Wholesale Database and BT Infinity website for upto date information as these are updated regularly.
    The openreach When and Where website is: http://www.superfast-openreach.co.uk/where-and-when/
    The Fibre-Optic Broadband Rollout is being managed and done by Openreach for all communication providers/ISPs.
    BT Retail (your communication provider/ISP) has nothing to do with the rollout of fibre broadband. 
    Hope that helps.
    Cheers
    jac_95 | BT.com Help Site | BT Service Status
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  • BT infinity coming to my exchange - when can I ord...

    Hi
    I've just found out that BT is coming to my area, Bishop Auckland, in spring 2012
    http://www.btplc.com/News/Articles/Showarticle.cfm​?ArticleID=CC61E075-0B82-4979-9B86-62C60BC76B90
    I was wondering when I'd be able to place an order and also will the whole of Bishop Auckland be covered? I live in Bishop Auckland but on the very edge (only get 1 - 2 meg adsl). Theres a BT cabinet just near the end of my road.
    Thanks

    I think you need to wait until you can do a test on BT site which tells you that infinity will shortly be available at your exchange.  Of course that does not mean that your specific cabinet will  get a new big brother infinity cabinet standing next to it. Afraid it's a wait and see.
    Your link was interesting as my exchange is listed like yours so I am in the same boat as you
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
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  • BT fail to install Infinity due to the exchange no...

    Hello!
    Well, yesterday my Infinity broadband was supposed to be installed; however there were complications. After the engineer returned from the street cabinet, he informed me that he could not get the cabinet to talk to the local exchange (Knowle). He said that the infinity line had not been activated, Infinity was ordered 2 weeks ago so they had plenty of time.
    That was it really; they packed up and left because it was out of their hands. They were pretty friendly guys. I'm just confused as to what happens next? - I am kind of left in Limbo and the engineer said that it should be fixed soon!
    I have called BT and they think the install was completed, but have said someone will get back to me by 9pm Monday.
    I’v had a good look at this forum and see many people are having install issues with BT. You would have thought that they would get there act together and sort this if it was a common issue, but I suppose having a strange corporate structure with different companies providing different parts of the service your bound to run into difficulty.
    I'm just unsure as to where everything goes now. I have put back in my old ADSL router, and I 'think' that my contract has already started (12 Months). I'm not too sure on the contract, when I rang BT the Scottish lady was not sure either.
    Can anyone or one of the BT helpers on here explain where we go from here?
    Thanks!
    Solved!
    Go to Solution.

    UPDATE: Gave up waiting and rang BT at 8pm.
    Spoke to a lady who said all the notes had disappeared off the system or had not been put on?????
    She rang the engineers as she called it, which I’m guessing is BT wholesale. This took an age 30mins on hold.
    To be told they will get back to me tomorrow with what’s going on by 9pm again.
    I'm somewhat disappointed and pee'd off right now.
    I doubt very much they will ring me back so looks like I will ring them again tomorrow at 8pm.
    I will give them untill tomorrow to sort it out and then PM the mods on here.

  • BT infinity availability on LSWOR exchange help??....

    Hi FTTC is available at my exchange and has been for a while. In worcester park, exchange LSWOR.
    BT inifinity website states it's available from the 30th Sept 2011. Did a check on BT.com and it shows it's still not available....
    Checked open reach website and it shows my exchange on the list that "now accepts" orders. LINK:
    http://www.openreach-communications.co.uk/superfas​t/where-and-when/default.htm
    Called BT CS and they say just keep on checking.
    Does anyone at BT have an idea whats going on?
    All the pone lines and cabinets are new where I live as it's a very large new build plot. 

    Hi.
    Because your exchange is ready for FTTC and is accepting orders means nothing if your local green cabinet which suuplies your line has not been enabled for fibre.
    Have you input your telephone number into the BT wholesale checker what does it say about FTTC .
    If it says nothing, there is a good chance that it is not available to you.
    Do you know where you green BT cabinet is, if so, is there a brand new shiny bigger cabinet in close proxinity to it, it will have air vents in it.
    If not, you are unlikely to get Infinity in the near future.
    If you do have, and its been there some 2 or 3 months, put your ear beside the vents and listen carefully for humming noise.
    if you dont hear humming noise, then you still have some time to go.
    If you hear humming noise, then run back to the house, get on the phone and order it.
    So to sum up. The exchange being enabled means nothing.
    Your local cabinet must be enabled and also up and running.
    toekneem
    http://www.no2nuisancecalls.net
    (EASBF)

  • Infinity/Fibre on direct exchange lines

    My local exchange is apparently due to recieve an infinity upgrade in 2014 thanks to a Welsh Government programme.
    The only stumbling block I can see is that there are few, if any cabinets on the exchange (small, rural village). I doubt we'll be getting FTTP, but has BT/OR developed a method for using FTTC/VDSL on an exchange only line yet?

    there have been reports on forum of cabinets being erected just outside the exchange but this is still in infancy
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  • Infinity available on my Exchange but not on my st...

    Just wondering if someone can explain what's going on here.  I'm on the Haslington exchange, which has now been enabled.  There are 3 cabinets all within 800m of my house that have been upgraded, and have whirring equipment in them so they would all appear to be active.  I know which cabinet I am on as a recently retired Openreach engineer lives on the next street along, and has told me which one my line is connected to which is one that is ~650m from my house.  It's also the same one he is on and the tracker will allow him to order at 37 meg, he is a little closer to the cabinet than me.
    I've been checking the BT Infinity checker for a while and it's always said 'Infinity is not due to be rolled out in your area' under my phone number.  A while back I was able to search by post code, and it said something like 'Good news, Infinity is coming to your area' but I can't seem to find that link anymore?
    Now as I know the cabinet I was on was upgraded a few months ago I called BT last month who checked, and told me there was an error in the tracker and that I would definitely be able to order Infinity at my house and that the current enablement date was 31 March though this was subject to change.
    I've just learned that some of my neighbours in surrounding streets have been able to order Infinity, and have estimated download speeds of 30-40 meg, so today I called BT and asked if I could order.
    I was first of all told that Infinity is not available in my area and my exchange probably has not been enabled.  I questioned this as I know I am on the Haslington exchange, I was then told that I can't be on the Haslington exchange.  I then politely asked to speak to a supervisor.  I was then fogged off again with various excuses from me being directly connected to the exchange (which I am most definitely not) to I was on a different exchange.
    I then recapped to this supervisor on what I already knew about my line, he then went away for a few minutes and came back and said that he could get me on a trial, which is part fibre but not at the full speed.  He couldn't really explain any more but said his info was showing that I would get download speeds of around 10-12 meg, and up of 4-5 meg.  
    I've actually gone for this option as I can upgrade to Infinity if and when and I am fed up of ADSL2....my line from the exchange is about 2.5k I believe.  But how come people the same distance from the cab as me can order Infinity at 30-40 meg, yet I can only get this 'trial' of 10-12 meg?  And exactly what is this trial called?  I have tried searching the net but unable to come up with any results???

    I live 50m from the nearest cabnet, within a 600m circle there is 6 cabnets. Sad thing is i am not being enabled for infinity, everything around us is being upgraded except our road for some odd reason. I had a chat with an openreach eingineer working on one of the cabnets, he said they finished upgrading the designated cabnets. I asked about my road he had a quick look at my address and said there was no plan for that cabnet. Soo upset...
    Just to show you guys how close, the cabnet will be staring me in the face
    -Red arrow is me
    -Green box with black line is infinity cabnets
    -Green line infinity enabled roads
    -Black box is the cabnet we are on
    -Red no infinity
    Looks like my only hope is if for some reason BT decide to deploy FTTP which is highly unlikely. Dont blame BT's choice, upgrade the cabnets with most people. Our cabnet has fraction of the people compared to the other cabnet which has 3 estates connected to it.

  • Poor Infinity Performance Bognor Regis Exchange

    Hi all,
    We're in Felpham, been having severe dropped connections in the last month and now in last week really poor performance i.e. only 7 MB/sec download and less than 1 MB/sec upload. Anyone else out there having issues? Faults have been logged with BT but guess their computer rather saying 'no' is just 'slow'.....
    Thanks all in advance.

    Everthing now fixed, a very nice BT engineer has just left having repalced my badly corroded / antique drop wire connecting house to the post, I now have full Infinity bandwidth upto 77 MB/sec....a zero to hero performance BT.... thank you !

  • BT Infinity availability and enablement

    Hello
    we are buying a new built house and we are unable to find out any information about infinity availability. The exchange (Rothley) is accepting orders!!!! and BT customer service cannot help. 
    We don't have a telephone number yet so we are checking with the postcode.
    The next road is served by another cabinet and gets FTTC but slow.
    Please help.
    Very frustrated now!!!!

    Hi ykere,
    Have you tried the address of the new build on the BT Wholesale Broadband Availability checker here: http://dslchecker.bt.com/adsl/ADSLChecker.AddressOutput
    If there is no mention of WBC FTTC when checking the BT Wholesale Database then unfortunately it looks like your cabinet isn't currently in Openreach's fibre broadband rollout plan. 
    As it is a new build then probably the best way is to ask other residence on your street. This will also give you an idea if it is available to your street.
    Click here to see what your looking for in the BT Wholesale Database
    The Openreach Superfast Fibre Broadband rollout is still in it's early stages and the plans are always being added too. 
    So your cabinet may be upgraded in the future, though there is no public time scale on when that will be.
    Please bear in mind that in some cases it may not be possible to provide FTTC broadband in areas due to: 
    • Your line may be too far from the local street cabinet to have a stable FTTC broadband service such as BT Infinity service.
    • Your local street cabinet may not be suitable for fibre optic cables.
    • We haven't yet got the council's planning permission to do the necessary work at your local street cabinet.
    • Your home may not be suitable for fibre optic cables.
    • Your landlord may not have agreed to the fibre infrastructure being provided in your building (for example if you live in a flat).
    • There isn't a adequate power supply
    • Health and safety issues
    • No ducting or inadequate ducting
    • It may not be financially viable for Openreach to upgrade your pcp (cabinet) with a DSLAM (FTTC) cabinet.
    plus lots more.
    The build of the fibre broadband infrastructure in the area isn't always easy and can be very complex.
    Also look out for these FTTC Cabinets on/near your street/area. If you see one near your old cabinet (pcp) then you maybe in luck for Fibre broadband.
    Unfortunately BT Retail (a communication provider/ISP who operates this forum) does not have much say as to when and if you will be able to get FTTC or FTTP/H based broadband such as BT Infinity.
    You can register your interest for Fibre Broadband such as BT Infinity by going to http://www.superfast-openreach.co.uk/expression-gen.aspx
    You can keep checking the BT Wholesale Database and BT Infinity website for the most upto date information as these are updated regularly.
    The openreach When and Where website is: http://www.superfast-openreach.co.uk/where-and-when/
    **The Fibre-Optic Broadband Rollout is being managed and done by Openreach for all communication providers/ISPs.
    BT Retail (a communication provider/ISP) has nothing to do with the rollout of fibre broadband.**
    Hope that helps,
    Cheers
    jac_95 | BT.com Help Site | BT Service Status
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    Please let other members know by clicking on ’Mark as Accepted Solution’
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    See if someone in the community had the same problem and how they got it resolved.

  • When will I get Infinity???? - Decode the riddle

    Hi all,
    Just wondering if anyone here could give some insight as to when I can expect to get faster BB. At present I'm on a measly 1.5Mb connection.. rubbish. So I looking at when I can expect to upgrade to infinity, however I've uncovered a little riddle which for the life of me I can't work out. Basically here's everything I have:
    BT Openreach website shows that my exchange (WOLVERTON) has been upgraded, SamKnows confirms the date this was done was 31st March 2011.
    The when I check with the infinity roll-out map it says my exchange will be enabled on 30th June, however when typing my telephone number in it's saying Infinity is not due to be rolled out within the next 6 months.
    Next check was on the BT Wholesale ADSL checker, which is saying that my estimated date is 30th September.
    Massively confused right now and desperate for a faster connection... I'm hosting my own website which has photo's and it takes an age for them to load externally... That and really want BBC Iplayer to not stutter and buffer all the time
    Can anyone give an indication what any of the above might mean, and any incling as to when I should get it???
    Thanks for anyones help.
    Dan

    brynsuperblue52 wrote:
    Is it possible that someone can give me a idea of fibre optic on my exchange WNDEE (Connah's Quay) would be so happy if it is soon looking forward to Infinity.
    For your exchange , it says that it is available in some areas.
    have you got a new green cabinet near your old cabinet.
    Have you input your telephone number into:
    https://www.btwholesale.com/includes/adsl/main.html and see what it says
    toekneem
    http://www.no2nuisancecalls.net
    (EASBF)

  • BT Infinity - rollout not registering?

    I have been waiting for the rollout of Infinity to the Bridgend exchange for some time. It was scheduled for 31st March 2011 and I watched with interest the fleet of Openreach vans installing new cabinets all down the road I live on including the the one 50 yards from my house.
    They were still on our road in April, and if I remember rightly the date on the website got pushed back to June. Currently it says that the exchange is now rolled out.
    Before this the line checker had confirmed that my line was scheduled to roll out on 31st March, but now it says I can't get it and that there are no plans to roll it out in my area!
    I understand that not all cabinets for an exchange will necessarily have infinity rolled out to them, but I saw them install the new cabinet with my own eyes, so the usual argument about planning permission etc surely can't apply?
    Could it be that the BT database which records the rollout data hasn't been updated for my cabinet?
    The old cabinet has the number 21 printed on the front and side, the new one has no marks that I can see.
    If anyone knows why this cabinet is not activated can they please let me know.
    Thanks
    Huw

    Hi 
    below is the list of postcodes that use cabinet 21.
    The new Fibre Optic cabinet alongside/nearby doesn't get marked with a number.
    The telephone number check is normally the most accurate check. 
    However if your sure 21 is your cabinet and it's powered up... you can hear the fans running inside it.
    And perhaps you know of a neighbour/friend with a post code using cabinet 21, that is getting Infinity/or shows it's available for their telephone line.
    That may add up to evidence to show for your line there may be an error on the Openreach database.
    It could be worth contacting the very helpful forum mods with this information.
    Contact form can be obtained by clicking on the name of any forum mod.... Takes a good few days due to their workload, but you will get a reply.
    http://bt.custhelp.com/app/contact_email/c/4951
    SWBNP BRIDGEND CF31 4SH {SWBNP}{p21} 0 100 4.07 5a Yes FTTC 
    SWBNP BRIDGEND CF314AX {SWBNP}{p21} 0 1.96 4.07 5a Yes FTTC
    SWBNP BRIDGEND CF314BB {SWBNP}{p21} 0 26.47 4.07 5a Yes FTTC
    SWBNP BRIDGEND CF314BQ {SWBNP}{p21} 0 100 4.07 5a Yes FTTC
    SWBNP BRIDGEND CF314BY {SWBNP}{p21} 0 2.04 4.07 5a Yes FTTC
    SWBNP BRIDGEND CF314HJ {SWBNP}{p21} 0 35.71 4.07 5a Yes FTTC
    SWBNP BRIDGEND CF314HP {SWBNP}{p21} 0 38.77 4.07 5a Yes FTTC
    SWBNP BRIDGEND CF314HQ {SWBNP}{p21} 0 28.12 4.07 5a Yes FTTC
    SWBNP BRIDGEND CF314HR {SWBNP}{p21} 0 15.38 4.07 5a Yes FTTC
    SWBNP BRIDGEND CF314HS {SWBNP}{p21} 0 100 4.07 5a Yes FTTC
    SWBNP BRIDGEND CF314HT {SWBNP}{p21} 0 61.9 4.07 5a Yes FTTC
    SWBNP BRIDGEND CF314HW {SWBNP}{p21} 0 21.56 4.07 5a Yes FTTC
    SWBNP BRIDGEND CF314RL {SWBNP}{p21} 0 100 4.07 5a Yes FTTC
    SWBNP BRIDGEND CF314RN {SWBNP}{p21} 0 91.8 4.07 5a Yes FTTC
    SWBNP BRIDGEND CF314RR {SWBNP}{p21} 0 100 4.07 5a Yes FTTC
    SWBNP BRIDGEND CF314RS {SWBNP}{p21} 0 100 4.07 5a Yes FTTC
    SWBNP BRIDGEND CF314RT {SWBNP}{p21} 0 16.66 4.07 5a Yes FTTC 
    SWBNP BRIDGEND CF314RW {SWBNP}{p21} 0 100 4.07 5a Yes FTTC
    SWBNP BRIDGEND CF314SD {SWBNP}{p21} 0 75 4.07 5a Yes FTTC
    SWBNP BRIDGEND CF314SE {SWBNP}{p21} 0 100 4.07 5a Yes FTTC
    SWBNP BRIDGEND CF314SJ {SWBNP}{p21} 0 100 4.07 5a Yes FTTC
    SWBNP BRIDGEND CF314SL {SWBNP}{p21} 0 100 4.07 5a Yes FTTC
    SWBNP BRIDGEND CF314SN {SWBNP}{p21} 0 73.01 4.07 5a Yes FTTC 
    SWBNP BRIDGEND CF314SW {SWBNP}{p21} 0 100 4.07 5a Yes FTTC
    Please Click On any Text in Blue as that automatically links to information.
    PC (NDEGR)

  • Still no BT Infinity, When???

    Hey,
    I'm new to this forum but not so new to posting in forums. I thought I'd try and see whats happening or going on and maybe see if any BT guys answer as I still cannot get BT Infinity even though my exchange has been enabled since the end of March. I've found that you can't trust what the map says as the individual cabinets need to be enabled one by one but this is getting silly now.
    I had BT Infinity last year when I lived at my old place in a part of West Sussex and had a great speed given how far away from the exchange I was and thought with the place I was moving to in East Sussex for university I shouldn't have any problems getting it right? Wrong! I moved to a bigger town only to find I couldn't get it and had to wait so checked the good old map and it said March 30th so waited and called up after then only to find out nope still not available. Checked the area using the Open Reach site thats recently been put up and it says the exchange is definiately enabled but individual cabinets are still in the process of getting done.
    To be quite honest I think I've been patient enough and am getting a little sick and tired of waiting now. What makes it worse is I'm quite near to town so get a fairly decent broadband speed anyway and it was a brand new line installed straight from the telephone post, but my ping often goes sky high when playing games and when doing so both me and my partner can't be on games at the same time (she likes COD on Xbox) as it lags so much and this is on a 15mb connection. BT engineers have been out but no joy, they say there is nothing wrong, however there must be something up because when I go to make a call the internet cuts off which isn't supposed to happen!
    From my perspective Open Reach are slow and take their sweet time getting things done! No wonder more and more people are having their dates set back for installation etc... I just wish the government would hurry up and put an order through to force BT/Open Reach to get these things done by a certain deadline or they get fined because its too slow and I think I speak for myself and a lot of other BT customers!
    After having this good old rant brings me to my question, When?? When do we get BT Infinity in Hastings of East Sussex?? Why are things taking so long??
    {Frustrated BT Customer}

    Yeah thanks for the help there. I'm fully aware of the information available and have read all the details on how its not as straight forward for the guys but since my road is not that far from the the exchange (but not too close either) I would of thought they would have got it sorted by now. I will grant them their dues the road I live on is a busy one and I think in terms of my cabinet it is a bit of a tough one but then that is what they are supposed to be used to and not being rude and no disrespect to those guys but all this kind of project planning etc is supposed to be done in advance I would of thought?
    I already spoke to a couple of engineers I spotted doing some work just across the road and they did say they are very close to getting it done but that was 4 weeks ago and I've not seen them since plus I think they have the priority a bit wrong on where they are activating first. This I feel from my point of view is how it should be done but i'm guessing is not always the case.
    As I'm already one year done on my university course and have my 2nd year project coming up in a few months time to start I really need high speed access. I just think they are taking a tad too long for my liking and I have been extremely patient given its been nearly a year since I moved to Hastings.
    Again thanks for the links and all that but unfortunately the BT Wholesale information is not telling me a whole lot at the moment.

  • BT Infinity to East Tilbury

    I see from the BT Infinity web pages that Tilbury exchange is due to have Infinity in December 2012. Does this include East Tilbury especially as we regularly have no phone service at all for four or five days due to cables being stolen. I think that it should be pushed to East Tilbury first as Tilbury itself already has a reasonable line speed.

    a_riddles wrote:
    East Tilbury is connected to the Tilbury exchange
    From Samknows site, you are correct Tilbury is due to be Fibre enabled :
    FTTC status:
    RFS date set : 31/12/2012
    That date could be moved forwards or backwords.
    Then you need your old local green street cabinet to have a brand new Fibre sister cabinet within  a few metres for you to be able to get Infinity.
    Having the exchange enabled for fibre does not mean that all cabinets will be enabled.
    The only way to tell if you will be able to get Infinity, is to input your telephone number into the BT wholesale checker.
    toekneem
    http://www.no2nuisancecalls.net
    (EASBF)

  • Impact of Infinity

    They are just finishing off upgrading my local exchange to infinity which I understand will be offered from next March.
    Since we currently get on average 4.5Mb download and .7 Mb upload and are not heavy internet users we probably won't rush to upgrade to infinity.
    But my question is this. Post infinity upgrade at the exchange and I presume the connection of fibre optic to the green box in my street, does all traffic go down fibre optic from the exchange to the cabinet or is the old copper wire retained?  
    If all traffic does go down f/o does this have an implication for improved adsl speeds for luddites like me who do not upgrade to infinity as there might be less signal problems? And if the old copper is kept for us luddites, might again this mean an improvement if people move to Infinity and f/o and leave the old copper to us?
    Just curious (to know, that is).

    Infinity goes by fibre to the cabinet then by copper from the cabinet to the home.
    I don't know if ADSL speeds will increase but I am still on ADSL and I have noticed that since the uptake of Infinity by just about everybody but me, I don't suffer from any drop in speed at the peak times.
    I expect this is because there is less congestion on the old steam driven ADSL. Like you this more than serves my use of the Internet. I can stream movies, my son can play games and my wife can watch iplayer all at the same time and there are no problems or stuttering.

  • Connected directly to exchange, can I ever have In...

    Hi
    My house is so close to my local exchange (Bootle) that I have a direct connection. Reading through the forums, this means I can't get Infinity even though my exchange is enabled.
    Will I ever be able to get Infinity?
    Many thanks
    Phil

    You may be able to get fibre to home in the future also Openreach have been looking at installing cabinets outside the exchange and routing lines though them but will not be a quick fix I am afraid
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