BT Infinity Keeps Disconnecting

Hi everyone so here's my story so far,
During November 2014 we upgraded our BT Broadband to Fibre Optic. 2 weeks later the engineer came out and installed it.  Later that day our brand new BT Hub started to disconnect from the internet the main blue light would turn orange then start flashing and 2 minutes later it would turn back to blue and all was fine. However it done this for 2 weeks every single day at least 5 times.
I then phoned up BT and explained to them what the problem was they done a line connection test and said there is a fault within our area and that an engineer would fix it soon. A few days later we got an email saying that its been fixed and we had noticed it hadn't cut off recently so we said okay that's fine all fixed then. However a few days later our BT Hub once again started to show the orange light and cut off from the internet this day happened to be windy outside and every time we got a big gust it would cut out. It got so bad at one point that it just kept cutting off every 5 minutes so I decided to just switch the BT Hub off completely and turned it on a few hours later, it still crashed once or twice every hour though.
The next day we phoned BT again and explained that despite their help from before it is still not fixed. After a 2 hour phone call with them they said that they would send an engineer out in 5 days time. 5 days later the engineer arrives as planned he looked at the BT Hub set up and said our cable from the BT Hub to the phone line was wrong. I said to him the engineer who installed it done everything you see here so he must have done it wrong. He got the correct cable and connected it up and also done a line connection test from within our house and all the results came back fine.
Over the course of nearly 2 weeks the BT Hub rarely crashed but still every few days it would cut off again. Yesterday we had another spell of windy weather outside the first windy weather in a while and the BT Hub crashed again and again the orange light would flash exactly like before.
I really think that there's a loose connection with the cables outside in our local area somewhere that every time we get windy weather it cuts off our fibre optic connection. When I try to explain this to anyone on the phone they simply just don't understand and it feels like I'm never going to get this fixed. Can anyone suggest something I can do?

Your speeds are seriously below the estimate and your raised noise margin indicates you have a line fault.
You will need an engineer to attend to fix the fault.
You should phone the helpdesk and request an engineers visit.
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