BT Infinity Lack of Connection EVERY night!

We had BT Infinity installed on 10 April and the following day went on holiday for a week. When we returned we found we cannot load any web pages from around 8.30pm every night and the problem is still there in the morning. We have one wired connection (to my PC) and one laptop connected wirelessly as well as two Android phones connected wirelessly. We won't stream or upload anything, we just browse the web, social media etc. I complained to BT and they have been no help whatsoever. I was told I would get a call from them at certain times several times, and they never phoned during the agreed times, only at times when I was out at work or at appointments. Today finally someone called and spoke to my partner, and he told us off for restarting the Home Hub 5 because "your line is shrinking" (what? Sounds made up if anything ever did). That was all he advised. Problem is, if we don't restart the Home Hub, we cannot use the internet - I have tried leaving it on and if I do it just remains constantly unuseable. When this happens, the lights all stay on, and the computer says I am connected, but if I try to load any web pages there is just a 'hang' and a blank screen. Nothing happens. The man my partner spoke to wouldn't even consider refunding us for us all the money we've paid for a non operational service, just told us to leave the router alone which means no internet at all! Does anyone actually have any solutions about this? I am looking for a new service provider as BT are absolutely appalling and I seriously cannot believe they said such stupid things on the phone as "Are you unplugging the router at night?" when I've had 'normal' broadband from them for years and years - BT do not treat your customers as if they are stupid!!

05:57:13
27 Apr. Receive a DHCP request
05:47:09
27 Apr. 2.4G Client diassociate from cc:c3:ea:66:04:9b (IP=192.168.1.81) RSSI=-71
Rate=26 Mbps
05:46:07
27 Apr. Tunnel is up
05:46:04
27 Apr. Receive a DHCP request
05:46:00
27 Apr. Receive a DHCP request
05:45:57
27 Apr. Receive a DHCP request
05:45:56
27 Apr. Device Disconnected: 192.168.1.81
cc:c3:ea:66:04:9b
05:45:55
27 Apr. 2.4G Client diassociate from cc:c3:ea:66:04:9b (IP=192.168.1.81) RSSI=-60
Rate=65 Mbps
04:51:04
27 Apr. Device Connected: 192.168.1.154
14:74:11:de:b6:d8
04:51:04
27 Apr. DHCP Lease issued 192.168.1.154 to 14:74:11:de:b6:d8 BLACKBERRY-31A3
lease duration is 86400 seconds
04:51:04
27 Apr. 2.4G Client associate from 14:74:11:de:b6:d8 (IP=192.168.1.154) RSSI=-37
Rate=6Mbps
04:51:03
27 Apr. Receive a DHCP request
04:50:58
27 Apr. Device Connected: 192.168.1.81
cc:c3:ea:66:04:9b
04:50:58
27 Apr. 2.4G Client associate from cc:c3:ea:66:04:9b (IP=192.168.1.81) RSSI=-34
Rate=1Mbps
04:50:57
27 Apr. Receive a DHCP request
04:50:54
27 Apr. Device Disconnected: 192.168.1.81
cc:c3:ea:66:04:9b
04:50:54
27 Apr. 2.4G Client diassociate from cc:c3:ea:66:04:9b (IP=192.168.1.81) RSSI=-33
Rate=65 Mbps
04:50:14
27 Apr. Device Connected: 192.168.1.81
cc:c3:ea:66:04:9b
04:50:12
27 Apr. 2.4G Client associate from cc:c3:ea:66:04:9b (IP=192.168.1.81) RSSI=-34
Rate=6Mbps
04:50:11
27 Apr. Receive a DHCP request
04:50:05
27 Apr. 2.4G WiFi auto selected channel 11 Bandwidth:20M(Reason:boot)
04:50:03
27 Apr. CWMP: HDM socket closed successfully.
04:50:03
27 Apr. CWMP: HTTP authentication success from pbthdm.x.x.x
04:50:03
27 Apr. CWMP: HDM socket opened successfully.
04:50:03
27 Apr. CWMP: session completed successfully
04:50:03
27 Apr. CWMP: HDM socket closed successfully.
04:50:03
27 Apr. CWMP: HTTP authentication success from pbthdm.x.x.x
04:50:02
27 Apr. CWMP: HDM socket opened successfully.
04:50:01
27 Apr. CWMP: HDM socket opened successfully.
04:50:01
27 Apr. 2.4G WiFi scan(Reason:boot)
04:50:00
27 Apr. CWMP: Server URL: https://pbthdm.x.x.x; Connecting as user: ACS username
04:49:59
27 Apr. CWMP: Session start now
server: pbthdm.x.x.x
04:49:59
27 Apr. CWMP: Initializing transaction for event code 1 BOOT
04:49:59
27 Apr. Device Disconnected: 192.168.1.81
cc:c3:ea:66:04:9b
04:49:57
27 Apr. Device Connected: 192.168.1.81
cc:c3:ea:66:04:9b
04:49:56
27 Apr. 2.4G Client diassociate from cc:c3:ea:66:04:9b (IP=192.168.1.81) RSSI=-33
Rate=58 Mbps
04:49:55
27 Apr. Device Connected: 192.168.1.71
c0:3e:0f:1d:81:35
04:49:54
27 Apr. 5G Client associate from c0:3e:0f:1d:81:35 (IP=192.168.1.71) RSSI=-59
Rate=216Mbps
04:49:51
27 Apr. Receive a DHCP request
04:49:50
27 Apr. Receive a DHCP request
04:49:46
27 Apr. Receive a DHCP request
04:49:35
27 Apr. Device Disconnected: 192.168.1.71
c0:3e:0f:1d:81:35
04:49:32
27 Apr. 5G Client diassociate from c0:3e:0f:1d:81:35 (IP=192.168.1.71) RSSI=-59
Rate=243 Mbps
04:49:30
27 Apr. NTP synchronization success
04:49:15
27 Apr. NTP synchronization start
04:49:13
27 Apr. 2.4G WiFi auto selected channel 11 Bandwidth:20M(Reason:boot)
04:49:12
27 Apr. WAN connection PTM connected
04:49:11
27 Apr. PPP IPCP Receive Configuration ACK
04:49:11
27 Apr. PPP IPCP Send Configuration Request
04:49:11
27 Apr. PPP IPCP Receive Configuration NAK
04:49:11
27 Apr. PPP IPCP Send Configuration ACK
04:49:11
27 Apr. PPP IPCP Receive Configuration Request
04:49:11
27 Apr. PPP IPCP Send Configuration Request
04:49:10
27 Apr. PPP CHAP Receive success : authentication successful
04:49:10
27 Apr. PPP CHAP Receive Challenge
04:49:10
27 Apr. PPP LCP Receive Configuration ACK
04:49:10
27 Apr. PPP LCP Send Configuration ACK
04:49:10
27 Apr. PPP LCP Receive Configuration Request
04:49:10
27 Apr. PPP LCP Send Configuration Request
04:49:08
27 Apr. 2.4G WiFi scan(Reason:boot)
04:49:08
27 Apr. 5G WiFi auto selected channel 36 Bandwidth:80M(Reason:boot)

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My ipad loses wifi connection every night, why?

My ipad loses wifi connection every night, why?

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I have iPhone 5 IOS 8.1.2; for past 13 weeks I get message that my phone has not backed up on the cloud. Every night however the wifi is on, phone is connected to power, and screen is locked. Any idea why back-up is not happening ?

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Laptop ONLY loses connection 9:00 p.m. every night

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Internet switching off at same time every night

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is the power save function turned off?
How to turn off power save permanently
From a computer that is connected to the Hub, open your web browser and browse to http://bthomehub.hometo open the Hub Manager
Click the Configure button next to "BT Power Save" (Hub 2.0) or "BT Manual Power Save" (Hub 3)
You will be asked to enter your Admin password
Click No on the "Enable Power Save Mode" (Hub 2.0) or "BT Power Save mode enable" (Hub 3) option
Click the Apply button
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Mac Mini/Mountain Lion sleeps but won't wake up (or crashes) every night.

Hi everybody,
I have a mid-2010 mac mini server on which I recently installed Mountain Lion 10.8.2 (without server stuff).
Every night, it stops responding. The led is on but the display is off and it does not respond to mouse/keyboard. I even tried remote desktop.
The only solution is the power button...
What I already did :
- Reset Pram/Nvram
- Reset SMC
I also took a look at the console and I found a message that is fired just before the machine stops responding.
---- DAY 1 ----
24/09/12 02:03:00,000 kernel[0]: Wake reason: GIGE (Network)
24/09/12 02:03:00,000 kernel[0]: AirPort_Brcm43xx::powerChange: System Wake - Full Wake/ Dark Wake / Maintenance wake
24/09/12 02:03:00,000 kernel[0]: Previous Sleep Cause: 5
24/09/12 02:03:01,004 hidd[54]: MultitouchHID: device bootloaded
24/09/12 02:03:01,000 kernel[0]: AppleBCM5701::selectMedium - autoselect, any duplex, flow control allowed
24/09/12 02:03:01,000 kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link down on en0
24/09/12 02:03:01,000 kernel[0]: Ethernet [AppleBCM5701Ethernet]: Wake reason GIGE - bonjour - service connect
24/09/12 02:03:01,141 configd[18]: network changed: v4(en0-:192.168.0.100) v6(en0-:fe80::224:d4ff:feb4:22f1) DNS- Proxy- SMB
24/09/12 02:03:01,146 mDNSResponder[46]: DeregisterInterface: Frequent transitions for interface en0 (192.168.0.100)
24/09/12 02:03:02,000 kernel[0]: Graphics suppressed 1944 ms
24/09/12 02:03:02,000 kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link up on en0, 100-Megabit, Full-duplex, No flow-control, Debug [79ed,2301,0de1,0300,41e1,0000]
24/09/12 02:03:02,599 configd[18]: network changed: v4(en0+:192.168.0.100) DNS+ Proxy+ SMB
24/09/12 02:03:02,607 mDNSResponder[46]: mDNS_RegisterInterface: Frequent transitions for interface en0 (FE80:0000:0000:0000:C62C:03FF:FE0C:F227)
24/09/12 02:03:02,608 mDNSResponder[46]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.0.100)
24/09/12 02:03:02,617 configd[18]: network changed: v4(en0:192.168.0.100) v6(en0+:fe80::224:d4ff:feb4:22f1) DNS! Proxy SMB
24/09/12 02:03:32,209 com.apple.time[11]: Next maintenance wake [Backup Interval]: <date: 0x7fe119e220d0> Mon Sep 24 02:07:26 2012 CEST (approx)
24/09/12 02:03:32,210 com.apple.time[11]: Requesting maintenance wake [Backup Interval]: <date: 0x7fe119e220d0> Mon Sep 24 02:07:26 2012 CEST (approx)
24/09/12 20:13:29,000 bootlog[0]: BOOT_TIME 1348510409 0
---- DAY 2 ----
24/09/12 23:24:09,000 kernel[0]: Wake reason: GIGE (Network)
24/09/12 23:24:09,000 kernel[0]: AirPort_Brcm43xx::powerChange: System Wake - Full Wake/ Dark Wake / Maintenance wake
24/09/12 23:24:09,000 kernel[0]: AirPort_Brcm43xx::checkInterfacePowerState: Check _pwrOffThreadCall!
24/09/12 23:24:09,000 kernel[0]: Previous Sleep Cause: 5
24/09/12 23:24:09,994 hidd[45]: MultitouchHID: device bootloaded
24/09/12 23:24:10,000 kernel[0]: AppleBCM5701::selectMedium - autoselect, any duplex, flow control allowed
24/09/12 23:24:10,000 kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link down on en0
24/09/12 23:24:10,000 kernel[0]: Ethernet [AppleBCM5701Ethernet]: Wake reason GIGE - bonjour - service connect
24/09/12 23:24:10,000 kernel[0]: Graphics suppressed 1135 ms
24/09/12 23:24:10,154 configd[17]: network changed: v4(en0-:192.168.0.100) v6(en0-:fe80::224:d4ff:feb4:22f1) DNS- Proxy- SMB
24/09/12 23:24:10,166 mDNSResponder[37]: DeregisterInterface: Frequent transitions for interface en0 (192.168.0.100)
24/09/12 23:24:11,000 kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link up on en0, 100-Megabit, Full-duplex, No flow-control, Debug [79ed,2301,0de1,0300,41e1,0000]
24/09/12 23:24:11,520 configd[17]: network changed: v4(en0+:192.168.0.100) DNS+ Proxy+ SMB
24/09/12 23:24:11,532 mDNSResponder[37]: mDNS_RegisterInterface: Frequent transitions for interface en0 (FE80:0000:0000:0000:C62C:03FF:FE0C:F227)
24/09/12 23:24:11,533 mDNSResponder[37]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.0.100)
24/09/12 23:24:11,543 configd[17]: network changed: v4(en0:192.168.0.100) v6(en0+:fe80::224:d4ff:feb4:22f1) DNS! Proxy SMB
24/09/12 23:24:40,684 com.apple.time[11]: Next maintenance wake [Backup Interval]: <date: 0x7fb5d1e11910> Mon Sep 24 21:41:51 2012 CEST (approx)
24/09/12 23:24:40,684 com.apple.time[11]: Requesting maintenance wake [Backup Interval]: <date: 0x7fb5d1e11910> Mon Sep 24 21:41:51 2012 CEST (approx)
25/09/12 19:03:47,000 bootlog[0]: BOOT_TIME 1348592627 0
---- DAY 3 ----
26/09/12 05:33:54,000 kernel[0]: Wake reason: RTC (Alarm)
26/09/12 05:33:54,000 kernel[0]: RTC: Maintenance 2012/9/26 03:33:53, sleep 2012/9/26 01:34:04
26/09/12 05:33:54,000 kernel[0]: AirPort_Brcm43xx::powerChange: System Wake - Full Wake/ Dark Wake / Maintenance wake
26/09/12 05:33:54,000 kernel[0]: AirPort_Brcm43xx::checkInterfacePowerState: Check _pwrOffThreadCall!
26/09/12 05:33:54,000 kernel[0]: Previous Sleep Cause: 5
26/09/12 05:33:54,000 kernel[0]: AppleBCM5701::selectMedium - autoselect, any duplex, flow control allowed
26/09/12 05:33:55,000 kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link down on en0
26/09/12 05:33:55,175 hidd[46]: MultitouchHID: device bootloaded
26/09/12 05:33:56,000 kernel[0]: Graphics suppressed 2444 ms
26/09/12 05:33:56,000 kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link up on en0, 100-Megabit, Full-duplex, No flow-control, Debug [79ed,2301,0de1,0300,41e1,0000]
26/09/12 05:33:56,534 configd[17]: network changed: v4(en0-:192.168.0.100) v6(en0-:fe80::224:d4ff:feb4:22f1) DNS- Proxy- SMB
26/09/12 05:33:56,645 com.apple.time[11]: Next maintenance wake [Backup Interval]: <date: 0x7fafe2e16a80> Tue Sep 25 20:31:50 2012 CEST (approx)
26/09/12 05:33:56,646 com.apple.time[11]: Requesting maintenance wake [Backup Interval]: <date: 0x7fafe2e16a80> Tue Sep 25 20:31:50 2012 CEST (approx)
26/09/12 05:33:56,686 configd[17]: network changed: v4(en0+:192.168.0.100) v6(en0+:fe80::224:d4ff:feb4:22f1) DNS+ Proxy+ SMB
26/09/12 05:34:01,000 kernel[0]: Sandbox: sandboxd(671) deny mach-lookup com.apple.coresymbolicationd
26/09/12 19:04:50,000 bootlog[0]: BOOT_TIME 1348679090 0
Any clue ?

Hi, I'm quite interested by your issue, because i get the exact same one.
On my mini (late 2012), system doesn t wake up from sleep if it has slept for more than 1 hour.
In fact I get the exact same message as you get in your console.
When I try and wake up system before the programmed maintenance wakeup, it wakes up fine.
But as soon as this programmed time has passed, it just won t wake up, I have to force switch it off via the power button and restart it.
I have nothing plugged on my mini except : AC - Thunderbolt display, and LAN connected to my freebox.
Do you still have the issue or is it ok now for you ?
I'll try in the upcoming days to plug the freebox in the thunderbolt display's adapter instead of the macmini's rj45.

Re: Slow broadband every night 10pm-Midnight

I am experiencing very slow broadband every night from 10pm. I searched the forum and saw this post and notied it was marked as 'solved' Can you tell me what the problem is here and how to solve it? I
magnamundian wrote:
Subject says it all really, switched to BT around 1 month ago and every night between 10pm and Midnight my broadband slows to a speed that would make dial-up blush. After midnight things ramp back up to normal. I don't P2P and this situation is consistent regardless of whether I have used the broadband heavily during the day (Netflix) or not used the broadband at all (until I tried to use at 10pm), so I'm discounting any ideas of traffic shaping or limits.
BT Line/Speed Checker results (http://diagnostics.bt.com/speedtest/)
After a good 10 minutes wait (not the 45 seconds advertised) the Exchange > HomeHub test came back with... well nothing really, the nifty Exchange > House graphic disappeared (after 10 minutes) and I suppose the results page was due to appear but after another 10 minutes I was still looking at "transferring data from BT.com" in the bottom of my browser... If I manage to get it to complete the cycle later I'll post the result.
At all other times of day the broadband lives up to expectations. Any advise appreciated, we previous had no problems with BE Broadband except for dire connections to US/Japan Servers (Sony/Square Enix etc), which was pretty much a problem of insufficient bandwidth on their backbone network.
Additional information from BTHomeHub.home:
ADSL Line Status
Connection information
Line state:
Connected
Connection time:
9 days, 18:20:04
Downstream:
20,609 Kbps
Upstream:
1,276 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
2.1 dB / 6.8 dB
Line attenuation (Down/Up):
27.5 dB / 16.6 dB
Output power (Down/Up):
0.0 dBm / 12.6 dBm
FEC Events (Down/Up):
1086302352 / 0
CRC Events (Down/Up):
3453520 / 1589
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
65406711 / 1420
Error Seconds (Local/Remote):
0 / 364
t is not clear to me what to do from the contents of this thread. Thanks.
magnamundian wrote:
Subject says it all really, switched to BT around 1 month ago and every night between 10pm and Midnight my broadband slows to a speed that would make dial-up blush. After midnight things ramp back up to normal. I don't P2P and this situation is consistent regardless of whether I have used the broadband heavily during the day (Netflix) or not used the broadband at all (until I tried to use at 10pm), so I'm discounting any ideas of traffic shaping or limits.
BT Line/Speed Checker results (http://diagnostics.bt.com/speedtest/)
After a good 10 minutes wait (not the 45 seconds advertised) the Exchange > HomeHub test came back with... well nothing really, the nifty Exchange > House graphic disappeared (after 10 minutes) and I suppose the results page was due to appear but after another 10 minutes I was still looking at "transferring data from BT.com" in the bottom of my browser... If I manage to get it to complete the cycle later I'll post the result.
At all other times of day the broadband lives up to expectations. Any advise appreciated, we previous had no problems with BE Broadband except for dire connections to US/Japan Servers (Sony/Square Enix etc), which was pretty much a problem of insufficient bandwidth on their backbone network.
Additional information from BTHomeHub.home:
ADSL Line Status
Connection information
Line state:
Connected
Connection time:
9 days, 18:20:04
Downstream:
20,609 Kbps
Upstream:
1,276 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
2.1 dB / 6.8 dB
Line attenuation (Down/Up):
27.5 dB / 16.6 dB
Output power (Down/Up):
0.0 dBm / 12.6 dBm
FEC Events (Down/Up):
1086302352 / 0
CRC Events (Down/Up):
3453520 / 1589
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
65406711 / 1420
Error Seconds (Local/Remote):
0 / 364

A "lay" explanation is this.
As IMJ has stated, at night the noise margin is dropping to a level whereby it becomes difficult for the DSL to bitload the data into the ADSL spectrum without undue error correction and bitswapping, and often increased error rate.
This situation tends to throttle down throughput .... and if it got worse, which clearly it isn't doing, it's just staying at a poor level .... the modem would drop the connection, and renegotiate .... and come back with target margin, at which juncture it would bitload and throughput would return to normal.
So what IMJ is saying is ... if it doesn;t drop and continues to hobble along .... force a drop, or reset it, and it will come back as if it had dropped by the modem forcing a drop.
In the end DLM will hopefully get hold of the situation and set the line parameters in a fashion which will sustain a connection and bitload properly 24 hours a day .... but sometimes it needs help, and especially if it didn't linetrain properly.
If it continues manual intervention is useful to set the noise margin accordingly until the line has re-trained.
Resetting the hub or modem is not a good idea with DSL, however in this instance if an automatic cure is not forthcoming, it is the ONLY time I would advocate a router reset, especially at night, when margin is depleted.

My Imac 24" Leopard wake me up every night at 01h00 AM!

Hi to all of you
my new Imac 24" (dec07 and 10.5.1) wake up or start by itself every night at 01h00 AM. As my desk is in my bedroom, it drives me crazy. The only solution found is to change the time setting (3h earlier) to perform this at 10h00pm.
No clue trough activity monitor. Just a guess about maintenance scripts.
Never had that on a Imac G5 1.8 Ghz, even with Leopard.
Have you seen same behaviour and got any idea?

Hi
Mac did again without any setting. Console log:
Feb 3 00:14:31 iMac24 loginwindow[7473]: Login Window Started Security Agent
Feb 3 00:14:43 iMac24 kernel[0]: AFPSleepWakeHandler: going to sleep
Feb 3 00:14:43 iMac24 mDNSResponder[22]: SetupAddr invalid sa_family 0
Feb 3 00:14:45: --- last message repeated 1 time ---
Feb 3 00:14:45 iMac24 kernel[0]: vmnet: bridge-en1: interface en is going DOWN
Feb 3 01:00:08 iMac24 kernel[0]: vmmon: powerStateDidChange flags=0x4 (state 2)
Feb 3 01:00:00 iMac24 mDNSResponder[22]: SetupAddr invalid sa_family 0
Feb 3 00:14:45 iMac24 kernel[0]: System Sleep
Feb 3 01:00:00 iMac24 mDNSResponder[22]: SetupAddr invalid sa_family 0
Feb 3 01:00:09 iMac24 kernel[0]: System Wake
Feb 3 01:00:09 iMac24 kernel[0]: vmmon: powerStateDidChange flags=0x82 (state 4)
Feb 3 01:00:01 iMac24 mDNSResponder[22]: getifaddrs ifa_netmask for vmnet8(7) Flags 8863 Family 2 172.16.241.1 has different family: 0
Feb 3 01:00:09 iMac24 kernel[0]: vmnet: VMNetDisconnect called for port 0x76f5000
Feb 3 01:00:01 iMac24 mDNSResponder[22]: getifaddrs ifa_netmask for vmnet1(8) Flags 8863 Family 2 172.16.92.1 has different family: 0
Feb 3 01:00:09 iMac24 kernel[0]: vmnet: bridge-en1: filter detached
Feb 3 01:00:01 iMac24 mDNSResponder[22]: SetupAddr invalid sa_family 0
Feb 3 01:00:09 iMac24 kernel[0]: vmnet: bridge-en1: down
Feb 3 01:00:01 iMac24 mDNSResponder[22]: SetupAddr invalid sa_family 0
Feb 3 01:00:09 iMac24 kernel[0]: vmnet: bridge-en1: detached
Feb 3 01:00:09 iMac24 kernel[0]: vmnet: Freeing hub at 0x7b8c800.
Feb 3 01:00:08 iMac24 configd[33]: rtmsg: error writing to routing socket
Feb 3 01:00:09 iMac24 kernel[0]: AppleYukon2: 00000000,00000000 sk98osx_dnet - recovering from missed interrupt
Feb 3 01:00:08 iMac24 configd[33]: rtmsg: error writing to routing socket
Feb 3 01:00:09 iMac24 mDNSResponder[22]: getifaddrs ifa_netmask for vmnet8(7) Flags 8863 Family 2 172.16.241.1 has different family: 0
Feb 3 01:00:09 iMac24 mDNSResponder[22]: getifaddrs ifa_netmask for vmnet1(8) Flags 8863 Family 2 172.16.92.1 has different family: 0
Feb 3 01:00:09 iMac24 mDNSResponder[22]: SetupAddr invalid sa_family 0
Feb 3 01:00:10: --- last message repeated 1 time ---
Feb 3 01:00:10 iMac24 kernel[0]: AppleUSBHub::setPowerState(0x5abf600, 2 -> 4) timed out after 10395 ms
Feb 3 01:00:10 iMac24 mDNSResponder[22]: getifaddrs ifa_netmask for vmnet8(7) Flags 8863 Family 2 172.16.241.1 has different family: 0
Feb 3 01:00:10 iMac24 kernel[0]: EIR is not supported.
Feb 3 01:00:10 iMac24 mDNSResponder[22]: getifaddrs ifa_netmask for vmnet1(8) Flags 8863 Family 2 172.16.92.1 has different family: 0
Feb 3 01:00:10 iMac24 kernel[0]: AFPSleepWakeHandler: waking up
Feb 3 01:00:10 iMac24 mDNSResponder[22]: SetupAddr invalid sa_family 0
Feb 3 01:00:12 iMac24 kernel[0]: SetCryptoKey T: len 16, idx 0
Feb 3 01:00:12 iMac24 kernel[0]: SetCryptoKey R: len 32, idx 1
Feb 3 01:00:12 iMac24 kernel[0]: vmnet: VNetUserIf_Create: created userIf at 0x7e4ca00.
Feb 3 01:00:12 iMac24 kernel[0]: vmnet: VMNetConnect: returning port 0x7e4ca00
Feb 3 01:00:12 iMac24 kernel[0]: vmnet: Hub 0 does not exist, allocating memory.
Feb 3 01:00:12 iMac24 kernel[0]: vmnet: Allocated hub 0x622a000 for hubNum 0.
Feb 3 01:00:12 iMac24 kernel[0]: vmnet: VMNETSOBINDTOHUB: port: paddr 00:50:56:f4:76:14
Feb 3 01:00:12 iMac24 kernel[0]: vmnet: Hub 0
Feb 3 01:00:12 iMac24 kernel[0]: vmnet: Port 0
Feb 3 01:00:12 iMac24 kernel[0]: vmnet: bridge-en1: got dev 0x5cf4204
Feb 3 01:00:12 iMac24 kernel[0]: vmnet: bridge-en1: wireless interface detected.
Feb 3 01:00:12 iMac24 kernel[0]: vmnet: bridge-en1: up
Feb 3 01:00:12 iMac24 kernel[0]: vmnet: bridge-en1: attached
Feb 3 01:00:12 iMac24 kernel[0]: vmnet: VNetUserIfFree: freeing userIf at 0x7e4ca00.
Feb 3 01:00:13 iMac24 mDNSResponder[22]: getifaddrs ifa_netmask for vmnet8(7) Flags 8863 Family 2 172.16.241.1 has different family: 0
Feb 3 01:00:13 iMac24 mDNSResponder[22]: getifaddrs ifa_netmask for vmnet1(8) Flags 8863 Family 2 172.16.92.1 has different family: 0
Feb 3 01:00:13 iMac24 mDNSResponder[22]: SetupAddr invalid sa_family 0
Feb 3 01:00:14: --- last message repeated 1 time ---
Feb 3 01:00:14 iMac24 kernel[0]: AppleYukon2: 00000000,00000000 sk98osx_dnet - recovering from missed interrupt
Feb 3 01:00:33 iMac24 kernel[0]: AFPSleepWakeHandler: going to sleep
Feb 3 01:00:33 iMac24 mDNSResponder[22]: SetupAddr invalid sa_family 0
Feb 3 01:00:55: --- last message repeated 1 time ---
Feb 3 01:00:55 iMac24 kernel[0]: BT_USB Controller: SuspendDevice(0) failed with error e0004051
Feb 3 01:00:55 iMac24 kernel[0]: BT_USB Controller: SuspendDevice(0) we are still connected to our hub so .. plain reset 0x5b1ff00
Feb 3 01:01:25 iMac24 kernel[0]: CSRUSBBluetoothHCIController::setPowerState(0x5b7b000, 1 -> 2) timed out after 50292 ms
Feb 3 09:08:48 localhost kernel[0]: npvhash=4095
Feb 3 09:08:45 localhost com.apple.launchctl.System[2]: fsck_hfs: Volume is journaled. No checking performed.
VMNET is very present. Perhaps, you will see at 01h00 something , thanks for help
JY

Internet download speed slows to 20% of normal every night at about 8:30 P.M. Pacific Time

My internet download speed, which averages just over 5 Mb/s most of the day, slows to about 1 Mb/s every night at about 8:30-9:00 P.M. Pacific Time and lasts for a few hours. It is consistent and constant so random equipment or line problems are unlikely. I've saved the results of my speed tests (speedtest.net) as to evidence the problem and posted them below.
Please help.
DATE/TIME                                 Download     Upload
10/25/2011 5:24 PM GMT         5.34 Mb/s     0.73
10/24/2011 3:28 AM GMT         1.31 Mb/s     0.73
10/22/2011 4:54 AM GMT         1.20 Mb/s     0.73
10/21/2011 6:40 AM GMT         5.34 Mb/s     0.66
10/21/2011 5:08 AM GMT         0.93 Mb/s     0.73
10/19/2011 6:51 PM GMT         4.86 Mb/s     0.61
10/19/2011 1:05 AM GMT         5.35 Mb/s     0.72
10/18/2011 4:47 PM GMT         5.34 Mb/s     0.72
10/18/2011 3:58 AM GMT         0.92 Mb/s     0.73
10/12/2011 4:26 AM GMT         0.94 Mb/s     0.72
10/12/2011 4:01 AM GMT         1.00 Mb/s     0.72
10/11/2011 4:00 PM GMT         5.35 Mb/s     0.70
10/11/2011 4:51 AM GMT         1.43 Mb/s     0.73
10/11/2011 4:18 AM GMT         1.14 Mb/s     0.73
10/11/2011 1:12 AM GMT         5.35 Mb/s     0.70
10/10/2011 4:13 AM GMT         0.96 Mb/s     0.72
10/9/2011 4:42 AM GMT         5.34 Mb/s     0.71
10/8/2011 5:13 AM GMT         1.37 Mb/s     0.73
10/8/2011 4:58 AM GMT         0.95 Mb/s     0.36
10/7/2011 10:47 PM GMT         5.34 Mb/s     0.69
10/7/2011 3:07 PM GMT         5.36 Mb/s     0.70
10/7/2011 4:58 AM GMT         1.17 Mb/s     0.73
10/7/2011 4:35 AM GMT         1.20 Mb/s     0.73
10/6/2011 3:41 PM GMT         5.35 Mb/s     0.71
10/6/2011 6:03 AM GMT         5.07 Mb/s     0.70
10/6/2011 5:10 AM GMT         1.15 Mb/s     0.73
10/6/2011 4:39 AM GMT         1.13 Mb/s     0.73
10/5/2011 3:08 PM GMT         0.76 Mb/s     0.14

Looks and sounds like the usual case of congestion during prime time hours. Have you tried asking Verizon to change the circuit or edge router your DSL line connects to, in order to solve the problem? Often times there seems to be an imbalance in how circuits are loaded on Verizon's DSL network. It's a rather typical experience for a shared medium (such as DSL, Cable) but steps can be taken to try and balance off load periodically. Verizon should have some free circuits available that will allow you to reach your speeds during the night time hours.
========
The first to bring me 1Gbps Fiber for $30/m wins!

My Macbook pro is crashing my network every night

Hi,
I have an interesting issue that I hope someone could help me diagnose and resolve.
If I leave my macbook connected to my network at night, in the morning my network is offline, and to get it back online, I have to reboot my cable modem. At first I thought this was a cable modem issue, so I replaced the modem, and it did not resolve the issue. I then, thought it might be wiring, so I contacted my internet provider Cox who inspected all the wiring and found no problems. I then replaced my router first to a TP-link, and then again to a Asus, and the issue is still there.
The only way that I can prevent my network from crashing, is to completely disconnect my macbook from the network every night, and disable the wifi as well.
I would very much appreciate any help.
Thank you
Hamid

Based on my outlook sync, the network went down before 316am. I honestly do not know what to look for on the logs but attached is a log from 244am to 314am. If that does not have the information, I can attached a screen shot of the log before that time . Thank you.

BT Homehub 2 dropping connection every few minutes

Hi, my homehubs been working perfectly until today when it started dropping the connection every few minutes (ranging from 3 minutes up to 13). The broadband and phone lights go out then orange and then back to blue after about a minute.
Having browsed the forums etc Ive changed the location of the hub, changed channels, checked cabling and changed the microfilter.
Im now at a bit of a loss. The firmware is Version 8.1.H.J (Type A) and i notice that the firmware updated on todays date.
Im hoping someone has some ideas as im all out now.
Thanks
Here are the figures from the adsl line status:
ADSL line status
Connection information
Line state
Connected
Connection time
0 days, 0:01:04
Downstream
7,616 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
5.1 dB / 22.0 dB
Line attenuation (Down/Up)
22.0 dB / 13.0 dB
Output power (Down/Up)
19.7 dBm / 11.9 dBm
Loss of Framing (Local)
19
Loss of Signal (Local)
14
Loss of Power (Local)
0
FEC Errors (Down/Up)
320 / 0
CRC Errors (Down/Up)
1 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
284
Solved!
Go to Solution.

I have the same problem friday afternoon at 4.30 to 11.30 at night the router reset itself every five minutes ....the prob first started in nov 2010 i have had 3 home engineer visits and finally we might be getting somwhere it looks like its caused by interferance on the line the phones fine its the broadband ,looking at the engineers meter it was running fine then all of a sudden it spikes erros 21,000 of them the router reboots and steadys again .......somthings causing line interferance it could be anything a pir on a security light ,a street lamp with a faulty timer ,there has even been a case where a car tyre garage has had its broadband removed by sombodys faulty tv .......
the engineer fitted a resistor box under the wall socket and ran the wires through it to the socket ...this is disigned to filter out certain frequencies of line pollution but not all ......it seems to be working its only shut down twice tonight and that could be the exchange mucking about as they are continuing to monitor the problem ......HOPING ....... oh he also removed the front of the wall socket and fitted me a dsl one with a separate phone socket hence doing away with the dsl filter ......................

Dropping my connection every weekday evening

Hi all, looking for some help with my connection.
For the past hmm... it's been a while maybe eight weeks something like that, i've been losing my connection once between 21:00 and 22:00 it happens every night. It's often closer two nine, for a whole week running it was at exactly 21:14. Guessing something goes to pants during the peak and my connection needs to resync or something.
It doesn't appear to be repetative in that after it reconnects it doesn't seem to dissconnect until the next evening around the same time. I've had some success with rebooting my router during the evening hours and controlling the dissconnect but it's not largely effective.
I'm not hugely worrid about getting really fast speeds, but me and my wife game during the weekday evening hours and the dissconnect is hugely inconvieient to us and those we play with.
It's got to the point where we can no longer except it as something that just happens so i've come here for advice.
I've attached my routers current 'stats' below, it dropped out about 20 minutes ago and came up like this.
Any advise would be great.
-Tim
Line stateConnectedConnection time0 days, 0:18:28
Downstream6,176
KbpsUpstream448
KbpsADSL
settingsVPI/VCI0/38
TypePPPoAModulationITU-T G.992.1
Latency typeInterleaved
Noise margin (Down/Up)6.3 dB / 23.0
dBLine attenuation (Down/Up)41.0 dB / 25.0
dBOutput power (Down/Up)19.7 dBm / 11.9
dBmLoss of Framing (Local)0
Loss of Signal (Local)0
Loss of Power (Local)0
FEC Errors (Down/Up)166959 /0
CRC Errors (Down/Up)0 / 2147480000
HEC Errors (Down/Up)nil / 0
Error Seconds (Local)38

Thanks for the responses guys.
I've knocked off the faceplate and stuck my router into the master socket to see if that helps. I don't have anything other than the homehub plug anyway but who knows. I've tried replacing my filter previously to see if that helps but didn't have any luck (I actually bought 5 from different suppliers to make sure!).
I'll post again in a couple of days and see if this has helped. Thanks again.
For ref. Tonights connection via the master sockett.
ADSL line status
Connection information
Line state
Connected
Connection time
0 days, 0:03:50
Downstream
7,552 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
5.2 dB / 23.0 dB
Line attenuation (Down/Up)
40.0 dB / 25.0 dB
Output power (Down/Up)
19.8 dBm / 11.9 dBm

Computer crashes every night

My powermac g5 has started to crash every night after midnight. I've shut off all backups that occur at night, fixed permissions, re-installed OS 10.5.6, ran tech tool pro, which showed no problems.
I'm attaching the crash report and configuration.
If anyone can help me out I would really appreciate it.
Thanks,
Randy
Fri Dec 19 08:48:23 2008
panic(cpu 0 caller 0x0091ECAC): "SMUNeo2SlewCtrlLoop::didWake - cannot establish communication with clock driver\n"@/SourceCache/IOPlatformPluginFamily/IOPlatformPluginFamily-331.0.0/SM UNeo2_PlatformPlugin/SMU_Neo2SlewCtrlLoop.cpp:1440
Latest stack backtrace for cpu 0:
Backtrace:
0x0009BCF0 0x0009C694 0x00029EA0 0x0091ECAC 0x0090DCD8 0x0090D40C 0x0090CC84 0x0090CF7C
0x0034C700 0x0034CAC4 0x0003F9BC 0x000B0E54
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.SMUNeo2PlatformPlugin(3.3.1d0)@0x916000->0x924fff
dependency: com.apple.driver.IOPlatformPluginFamily(3.3.1d0)@0x903000
com.apple.driver.IOPlatformPluginFamily(3.3.1d0)@0x903000->0x915fff
Proceeding back via exception chain:
Exception state (sv=0x2cb1d500)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9G55
Kernel version:
Darwin Kernel Version 9.6.0: Mon Nov 24 17:39:01 PST 2008; root:xnu-1228.9.59~1/RELEASE_PPC
System model name: PowerMac9,1
del: PowerMac9,1, BootROM 5.2.2f1, 1 processor, PowerPC G5 (3.0), 1.8 GHz, 1.25 GB
Graphics: kHW_ATIrv351Item, ATY,RV351, spdisplaysagpdevice, 256 MB
Memory Module: DIMM0/J4000, 512 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM1/J4001, 512 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM2/J4100, 128 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM3/J4101, 128 MB, DDR SDRAM, PC3200U-30330
Modem: Jump, V.92, Version 1.0
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: Maxtor 6L300S0, 279.48 GB
Serial ATA Device: Maxtor 6Y080M0, 76.34 GB
Parallel ATA Device: HL-DT-ST DVD-RW GWA-4082B
USB Device: hub_device, (null) mA
USB Device: Hub in Apple Extended USB Keyboard, (null) mA
USB Device: Kensington Expert Mouse, (null) mA
USB Device: Apple Extended USB Keyboard, (null) mA
USB Device: Apple Cinema HD Display, (null) mA
FireWire Device: d2 Quadra (button), LaCie, 400mbit_speed
FireWire Device: unknown_device, unknown_value, unknown_speed
FireWire Device: CF type II, 1394, 400mbit_speed

HI Randy and Welcome to Apple Discussions...
Try disconnecting the USB hub for one night and see if the G5 crashes. If it doesn't, then it's obviously not the hub. Just a process of elimination.
Also, check the hard disk just in case:
Open Disk Utility, in the Utilities folder in the Applications folder.
Insert your Mac OS X Install disc in your computer’s optical drive or an optical drive connected to your computer, and then restart your computer. When you hear the startup tone, hold down the C key until you see the progress indicator, which looks like a spinning gear.
Follow the onscreen instructions until the menu bar appears with the Utilities menu in it, choose Utilities > Disk Utility, click First Aid, and then click the Verify button. If DU reports errors, click Repair. When it's finished, from the Menu Bar, select Utilities/Startup Disk. In the Startup Disk window select MacintoshHD 10.x.x and click Restart.
Also, re: "SMUNeo2PlatformPlugin" go here: http://www.versiontracker.com/php/feedback/article.php?story=20060628202143332
Carolyn
Message was edited by: Carolyn Samit

Should I shut down my mac pro every night

Just purchase a Macbook Pro, should I shut it down every night?

leroydouglas wrote:
Never heard that advice before. The kb certainly does not say that.
Big difference from your statement compare ""Apple does not recommend leaving your portable plugged in all the time."
I think using the battery regularly is a better interpretation.
I would submit that is the way most people use their Portables, close the lid.
You absolutely misunderstood I referred to BOTH "on power AND in sleep mode"
     not to: "closing the lid ,... sleep mode"
Using the battery regularly can mean anything as a generalization.
That advice on parasitic charging is correct.   Which referres to BOTH in sleep AND on power...   not however to merely "in sleep mode"
There is no etrecheck for parasitic battery charging,   ..... NOR is there any such check for both:
1. fast discharges
3. low discharges
As such that battery information you provided above doesnt report bad abuse / misuse of a battery.
Nor does / can Etrecheck report on physical abuse of any macbook, logically.
Battery abuse / misuse is a type of physical abuse, chemistry of the battery abuse, however its internal.
I did not say the KB article said that,    what it says:
http://www.apple.com/batteries/notebooks.html
"Apple does not recommend leaving your portable plugged in all the time."
So, you misunderstood.
Apples recommendation refers to micro-cycling the battery and to parasitic charging in the above quote, that it doesnt elaborate on the specifics of same
is irrelevant.
The implication from same is exactly this
*If you don’t plan on using it for a few hours, turn it OFF (plugged in or otherwise) ..*You don’t want your Macbook both always plugged in AND in sleep mode       (When portable devices are charging and in the on or sleep position, the current that is drawn through the device is called the parasitic load and will alter the dynamics of charge cycle. Battery manufacturers advise against parasitic loading because it induces mini-cycles.)
Keeping batteries connected to a charger ensures that periodic "top-ups" do very minor but continuous damage to individual cells, hence Apples recommendation above:   “Apple does not recommend leaving your portable plugged in all the time”, …this is because “Li-ion degrades fastest at high state-of-charge”.
                    This is also the same reason new Apple notebooks are packaged with 50% charges and not 100%.
Contrary to popular myths about notebook batteries, there is protection circuitry in your Macbook and therefore you cannot ‘overcharge’ your notebook when plugged in and already fully charged.
However if you do not plan on using your notebook for several hours, turn it off (plugged in or otherwise), since you do not want your Macbook ‘both always plugged in and in sleep mode’.
A lot of battery experts call the use of Lithium-Ion cells the "80% Rule", meaning use 80% of the full charge or so, then recharge them for longer overall life. The only quantified damage done in the use of Lithium Ion batteries are instances where the internal notebook battery is “often drained very low”, this is bad general use of your notebook battery.
A person who has, for example, 300 charge cycles on their battery and is recharging at say 40% remaining of a 100% charge has a better battery condition state than, say, another person who has 300 charge cycles on their battery and is recharging at say 10-15% remaining on a 100% charge. DoD (depth of discharge) is much more important on the wear and tear on your Macbook’s battery than the count of charge cycles. There is no set “mile” or wear from a charge cycle in specific. Frequent high depth of discharge rates (draining the battery very low) on a Lithium battery will hasten the lowering of maximum battery capacity.
All batteries in any device are a consumable meant to be replaced eventually after much time, even under perfect use conditions.
If the massive amount of data that exists on lithium batteries were to be condensed into a simplex, helpful, and memorable bit of information it would be:
1. While realistically a bit impractical during normal everyday use, a lithium battery's longevity and its chemistry's health is most happy swinging back and forth between 20% and 85% charge roughly.
2. Do not purposefully drain your battery very low (10% and less), and do not keep them charged often or always high (100%).
3. Lithium batteries do not like the following:
A: Deep discharges, as meaning roughly 10% or less on a frequent basis.
B: Rapid discharges as referring to energy intensive gaming on battery on a frequent basis (in which case while gaming, if possible, do same on power rather than battery). This is a minor consideration.
C: Constant inflation, as meaning always or most often on charge, and certainly not both in sleep mode and on charge always or often.
From Apple on batteries:
http://www.apple.com/batteries/notebooks.html
http://support.apple.com/kb/HT1446
Bad discharging or battery use conditions:
Heat (due to environmental conditions or due to rapid discharges from heavy use = gaming / video editing)
Rapid discharging of the battery frequently causes chemical changes over time in the battery leading to decreased capacity and resistance of current flow.
The very worst use of your battery is often draining the battery very low, and worse still letting it remain in such a state.
*Most long-term rapid damage to the battery occurs from discharging it with high loading (gaming) conditions but paramount is avoiding deep and frequent low DOD (depths of discharge) in use.
Undesirable charging or charged conditions:
High perpetual SOC (state of charge), where the battery is always or very often connected to charge
Parasitic loading where the battery is both usually on and charging or worse both always charging and in sleep mode, since this induces mini-cycling of the battery.
Bad general handling conditions:
Temperature use conditions when either too hot (95F and above) or too cold (50F and below)
Storing your battery away with a low charge (40% and less) long-term.
Considerations:
Your battery is subject to chemical aging even if not in use. A Lithium battery is aging as soon as its made, regardless.
In a perfect (although impractical) situation, your lithium battery is best idealized swinging back and forth between 20 and 85% SOC (state of charge) roughly.
Further still how you discharge the battery is far more important than how it is either charged or stored short term.
Ultimately counting charge cycles is of little to no importance. Abuse in discharging (foremost), charging, and storing the battery and how it affects battery chemistry is important and not the ‘odometer’ reading, or cycle counts on the battery.
Everything boils down to battery chemistry long term, and not an arbitrary number, or cycle count.
Keep your macbook plugged in when near a socket since in the near end of long-term life, this is beneficial to the battery.

BT Infinity Lack of Connection EVERY night!

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