Bt infinity openreach modem needs power cycling ev...

I have had to power cycle my openreach modem every day for the last two weeks in order to regain connection. I have phoned bt who ran a line test then told me nothing was wrong. Has anybody else had an issue like this or am i going to have to go and buy a vdsl modem myself? Thanks in advance.
Solved!
Go to Solution.

Etclarke wrote:
bt are refusing to replace my modem as i am not using their homehub.
Of course they are refusing, you are not using the equipment they supply and are "out of contract".
I would imagine they want you into a new contract for you to be ale to get a "wonderfull" HH5.
The question here is how far do you want to go?
If you are not using ISP supplied equipment (the modem would've been within start of your contract) then you are on your own regarding equipment unless you can prove the fault happens on entry to your propery.

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