BT Infinity Option 4 FTTP/FTTH - Where is the spee...

Recently I had FTTP/FTTH installed at my house and I have BT Infinity Option 4 300mbps. So far the connection hasn't even gone over 90mbps (normally runs between 50mbps and 80mbps) and I have now already paid my first bill and not even got half of the god **bleep** speed that I am paying for.
When will the speed be sorted? There is no point in me paying that money for Infinity Option 4 when I could just pay much less for the other packages and get the same speed I am getting now!
Installation was finished and activated on 16/06/2014.
Edit - BT Speed check: http://i.gyazo.com/e298bb6ba33b3ee7422ab476124eaba​a.png
Just so you are aware I am using the Home Hub 5, connected to my PC via Ethernet cable using Gig-E port.

you need mod help  they will post a contact us link when reading this 
After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Similar Messages

  • I used to be able to right click on an image, a pop menu would show an option for properties. Where is the properties click option?

    I used to be able to right click on an image, a pop menu would show an option for properties. Where is the properties click option?
    Why did they change the pop-up menu? How can I revert Firefox to previous version?
    == version update

    To get that right-click menu item back use the extension at https://addons.mozilla.org/en-US/firefox/addon/14228/

  • 3 questions about 'BT Infinity' Option 2

    So here they are.
    1) Is the 100gb limit for BT broadband option 3 customers, definately the same usage limit for BT Infinity option 2 customers?
    2) When the cap is reached, is the cap in place 24 hours a day for approximately 30 days, or is the cap in place only between peak hours (5pm - 12pm), i.e. do speeds return to normal at off peak hours even though you hit the 100gb cap?
    3) Assuming the cap is only in place during peak hours, if you use the line heavilly during off peak hours, will you then be capped at 1meg constantly for those 30 days?

    thanks, hopefully some other users here can fill in the blanks.
    I'm in a situation where i stand to strip the 100gb cap with upload alone.
    It's pretty much the main reason i'm even considering switching from Be* Pro, whome i currently get 14meg down, 1.8meg up with, i design websites and such, a lot of this involves uploading/downloading large databases and entire site structures which is why the higher upload speed appeals to me, but at the same time i do not wish to switch if i'll only get about a weeks normal usage before only being able to use it normally at off peak hours.
    Since a lot of the design work i do is for american and chinese clients it doesn't really matter if the net is slow at 5pm-midnight, since during this time i do little to no work via the net and it's used purely for browsing/email, during the night and mornings however my usage can soar considerably.
    My currently FTP tools indicate that in site work alone this month i have uploaded 194gb and downloaded 87, in just 14 days.

  • Photoshop CC video: Where is the audio flyout menu? I want to set the audio level of a clip but when I click the little triangle the flyout only offers Motion options, no audio.

    I created a video clip by ripping from a (non-protected) DVD & brought it into Photoshop CC for editing. I want the audio to fade in & out but cannot find any audio controls!
    The info I've found online says to click the little triangle at the right end of the clip & I should get the audio flyout menu, but all I get is a menu with "Motion" options.
    Please help!! Where are the audio options I see on the tutorials?
    Thanks ...

    The audio was indeed in there; I could hear it! But I found the fix:
    Some Googling revealed that the timeline video sprites should appear *blue*, not purple as in my screenshot. I'm not sure how that happened, but I scrapped the project & restarted from scratch - and though I can't say what I did differently, this time the video sprite in the timeline was blue, and the audio flyout was there! So it's all good, thanks!

  • Need a shortcut to "Allow pages to choose their own colors, instead of my selections above option preference" I know where it is and how to use it but I have to go through 7 mouse clicks to change it, then a few minutes later change it back. I also k

    Need a shortcut to "Allow pages to choose their own colors, instead of my selections above option preference" I know where it is and how to use it but I have to go through 7 mouse clicks to change it, then a few minutes later change it back. I also know the sequnce is alt t, alt o, alt c, alt a, then ok, ok. Got to be a way to make a one key short cut for this. I use a black background to reduce eye strain, but about 10% of the webpage I go to can't be send with black so I have to go into tools and hit 6 or 7 things to chnage it then after through with webpage have to do it all over at Not allow webpages to have own color. Very very cumbersome.
    == This happened ==
    A few times a week
    == made that way

    https://addons.mozilla.org/en-US/firefox/addon/toggledocumentcolors-198916/
    The above addon will solve your problem.
    Shortcut to toggle user color/page color :- Ctr+Shift+C

  • Where is the "stroke options panel" in Photoshop CS6?

    Where is the "stroke options panel" in Photoshop CS6? It used to be right above the layers palette in older versions of Photoshop but now it's gone. I'v been trying to find it for an hour and a half and it doesn't seem to be in any of the menus.

    If you're looking for the Stroke options of a layer, you can find that by clicking the layer you have a stroke on or wish to have a stroke on, and then clicking the fx icon in the bottom of the layers panel:
    And it will open the Stroke options for that layer.
    Another option is by clicking Edit at the top menu, and then choosing "Stroke..." (make sure you have a layer selected).
    It will then bring up a window with Stroke options on it for that layer:
    I hope this helps! Let me know if you need further assistance!

  • Where is the option "Store only headlines" in Mail.app on Mavericks?

    Where is the option "Store only headlines" in Mail.app on Mavericks? I used to store all messages on gmail servers. Mail.app on Mountain Lion has feature to load only headlines of e-mails from Gmail. Now It's gone and with new OS Mavericks, I've got 10Gb of mail on my Mac locally.

    This problem is slowly killing my machine! I 'upgraded' to a better spec machine so I could synch my phone would you believe it. I couldn't synch my phone and my laptop with a cable, that was fankly incredible.
    Now I have a new machine and first thing I did was install mavericks, and now mac mail spends all it's time dowloading mail from may mail accounts. I have 4 imap gmail accounts set up and mail is using 56GB on my local disc to store them.
    There use to be an option to limit the disc storage I think 5GB would be quite enough to hald the last few months email locally. Question is how do I set that limit in mavericks. Is there some plist I can edit or something.
    Looking at the activity window it seems to spend A LOT of time
    "updating cache directory"
    I don't think I even have 56GB staore on the server, so how is it possible that I have more on the local copy?

  • In the first itunes i had the option show dubbel parts but whit the newer one i cant find that option annymore, where is it?

    in the first itunes i had the option show dubbel parts but whit the newer one i cant find that option annymore, where is it?

    palkia wrote:
    in last 4 days, i been using the new ip4 to take important photos and creating new contact.my new ip4 never snyc to itunes
    There's your problem right there... ^
    Whatever you did prior to plugging it in and answering yes to start the restore is gone forever.

  • Where is the random play option in the new version?

    Where is the random play option? I want to play all my music through random but you can't seem to make that choice in this new itunes. Anybody figure it out?

    Could it be Controls > Shuffle?

  • Where is the bulleted Paragraph option in ID CS5?

    I cannot find the bulleted paragraphs option in CS5! What am I missing?
    The top image is the customization panel in CS5. The second image is from CS4.  Where is the bulleted Paragraphs option in CS5? HELP
    –Steve

    Yes. It is not where it should be. That is why I was looking in the customization window to see if it was turned off. Here is a snapshotof my CS5 toolbar.
    Thanks for your reply Scott.

  • Where is the power search option in itunes??

    where is the power search option in itunes??

    I too am looking for this mysterious "File Sharing" pane. I have iBooks, GoodReader, Dropbox. It still doesn't appear. Will it only show up if you have updated file sharing apps? Which ones are they?

  • Where is the Ask to Buy option in Family Sharing?

    Where is the Ask to Buy option for members in my Family Sharing?  I only see the Parent/Guardian option and the Allow member to see your Location option.  The articles I found indicate it should be located with the others.  Please help.

    Hello iboo24,
    Thanks for using Apple Support Communities.
    To learn more about how to use Ask to Buy with Family Sharing, please take a look at the information in the articles linked to below.
    Request and make purchases with Ask to Buy - Apple Support
    Get help using Ask to Buy in the iTunes Store - Apple Support
    Thanks for using the Apple Support Communities!
    Cheers,
    Alex H.

  • Where is the Blu-Ray Option in Final Cut Pro 10.0.6?

    I used to be able to burn Final Cut Pro timelines to Blu-Ray. I downloaded version 10.0.6 today and the Blu-Ray option is gone. Where did it go? Final Cut Pro X is of no use to me without the option to distribute on Blu-Ray. Burning to DVD which I still can do is not good enough.

    It's still in here, just not in the fast menu.
    File > Share > Add Destination or
    File > Preferences
    You can add Blu-Ray to your quick destinations.

  • Where is the "Settings" Option in Camera Raw 4.1 in Elements 5?

    I'm using Elements 5 on Windows XP Home Version. Where is the "Settings" Option on RAW 4.1? On RAW 3.5 it was underneath the Histogram. I need to copy settings from a previous RAW file, so I can combine two images into one. The Help Menu on Elements 5 tells me how to do this, but the "Settings" Option it mentions isn't displayed on the screen.
    I'd be grateful for any advice.
    Thanks
    Pam

    Thomas Knoll should know everything, since he is the creator of Photoshop and Camera Raw.
    Saturation affects all colors in your image.
    Vibrance affects the saturation of less saturated colors only.
    Recover helps bring out detail in the highlight areas of your image.
    Clarity is sort of a sharpness control. To see its effect on your images you must be viewing your image at at least 100% magnification.

  • HT5312 Where is the option for them to email my Rescue Email the reset?

    Where is the option for them to email my Rescue Email the reset? I do not seem to have that option no matter what device I use. The rescue email article in no way answers this as I have been trying to use that in every way I can think of for two hours.

    The option to send reset info will only appear if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it's not appearing then I assume that you don't have one, in which case see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Maybe you are looking for

  • Configuring Capture Presets (v. need help)

    Background info: MBP with Final Cut express HD, using a DVD-R camcorder(Hitachi DZ-MV580A). I previously captured video via fire wire about a week ago, however this time it is via USB. I believe the reason why I can't capture video at the moment is b

  • Very Extensive Gunner Z game data deleted? Included In-App purchases

    My IOS game app, Gunner Z by Bitmonster, is no longer able to retrieve my very extensive saved game data which included literally over a year of play and several In-App purchases. This disappearance of my data did not follow any update to the game it

  • The problem of crm2007 webclientUI role

    hi,all SOS!!!please help me! I made a business role of my crm2007 as the bp document "the CRM WebClient User Interface (C04)",but when I logon the webclient UI,it give me a blank page only show me the banner,and for example the " Personalize "" Help 

  • Closing the lid but not sleeping

    I dont know whats going on, but now everytime I close the lid and go around with my MBP (I work on the road, so I keep it in my bag closed, when I stop the car, do my work, close the lid, get back to the road and stop again and so on...) it seems tha

  • After table drop in sql see what happend

    when i dropping the table from SQL 10g then the following things is left so my question is that what is these *(BIN$opWeN205RuevoW2X8R7Bjw==$0)* and how we can delete it BIN$opWeN205RuevoW2X8R7Bjw==$0