BT Infinity (Residential) to BT Infinity (Business...

Hi there, i'm considering switching my package from residential to business, but before i do so i'd like some clarification on a few things.
I know youcan purchase static IP addresses for £5/Month, however the IP's you purchase, does this allow me to use my own PTR (reverse dns)?
Additionally, is there any reason why theres a 100gb cap on option 2 for business unless you tack on an additional £5/month?

Hi xanxion,
If you haven't already, I feel you'd be better directing this question to the BT Business Forum as you'd get more specific answers for your questions as well as replies to any other thoughts or issues you might have.
Dean
BTCare Community Mod
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Similar Messages

BT infinity, release tends towards infinity?

I'm wondering when BT infinity is actually coming to the isle of dogs. Can anyone answer that?
I'm tired of getting poor broadband speeds in the evenings when i'm actually home, see :http://community.bt.com/t5/BB-in-Home/Poplar-exchange-bad-or-just-plain-overcrowded/td-p/53596
And i've called the "infinity" dept at BT and was told they would actually be updated months in advance if a line was to have fibre capability, and there was no information on my line.
I honestly can't imagine BT would leave an area that constantly has new housing estates and new apartments going up with an exchange that is barely able to cope neglected for so long.
http://usertools.plus.net/exchanges/?exchange=Poplar&exact=783&plugin=vp&etashow=yes&full=1

So three months later and no response from BT, and also clearly no activity with regard to roll-out of this product to the Isle of Dogs. They obviously do not care about the thousands of residents in this area who are forced to pay just as much as anyone else in the country for a level of service which is pathetic.
Could somebody from BT please have the guts to respond, and tell the thousands of people who can barely surf normal websites, never mind use services like BBC iPlayer or LoveFilm, why they live in central london, within a mile of some of the biggest data consumers in the country, and yet get broadband speeds which would be embarassing in the depths of the countryside.
Some information about why there seems to be a hold up (even though the Poplar exchange is supposedly enabled) and when we can realistically expect the situation to be remedied would certainly be appreciated.

Very slow upload speed via infinity 2 (business) u...

Very slow upload speed via infinity 2 (business) unlimited after phone line fix (street cabinet) ?
Had my line fixed today by engineer (no dial tone).
Download rate near normal but upload = 0.73Mbps!?
I reset modem and router after he left and appreciate my profile is probably in need of some TLC after a weeks line fault, but is this normal in this situation? I heard it can take some time to reprofile my line and before it was fixed it was even worse at 0.10Mbps
Just seems very low considered the line is now operational again.

48Hrs+ on from residential line reconnection my business infinity 2 broadband upload speed is now approaching normal speed levels.
What a 10 days that was all because some ass disturbed the cabling in the street cabinet!
Yes I'm aware I have business broadband and am talking about it in a residential based forum, but my actual phone line is still residential that it is supplied over and the business broadband product is much the same animal as that supplied to residential customers i.e. Infinity 2 Unlimited. Only the mail and option of static i.p. appear different - that is all.
Jeez.

BT Infinity - Awaiting install for over a year!

Okay first off this is not a rant and I will try to include all the facts so far to date.
I've been with BT for over 3 yrs, originally left Tiscali Broadband to join BT based off BT's sales advisor telling me I would get Infinity within the year.
Consequently that didn't happen, wasn't so much annoyed because all companys can miss deadlines and will try to correct the issue where possible.
This started off in August last year, I was checking http://www.superfast-openreach.co.uk/where-and-when/ eargerly to find out when my town was going to be accepting orders. My town was showing an estimate of August which peeked my interest knowing that i was finally going to be getting what i signed up for.
August came and went with no sign of Openreach installing anything, I called BT to which they advised me that I couldn't contact Openreach direct and that I should keep checking Openreach's site to find out when it was coming. It then got shifted to October and basically the same scenario happened again. After having a lengthy conversation with Clive Brinkman (Openreach) via email i was given information that the cabinet had issues and that there maybe a number of reasons why, at this point I was told the cabinet would go live Q3 / 2014.
At this point I felt a little messed around, I tried to chase this up as much as possible with BT while going through various people until I was put into contact with Michelle who states in an email "Openreach have been in touch and have advised customer is connected to ******* exchange cabinet ******. This cabinet is still in the build phase and is currently expected to go live in mid-November" I also got confirmation from Clive Brinkman (Openreach) "With the thousands of new cabinets we are deploying over the whole of the UK some will be delayed as the commissioning teams are at the moment very busy, your fibre cabinet will be completed and the latest details I can see is November 2013"
Again November passed by and still no sign. At this point I'm fed up and tired of chasing people around to find out what's going on after spending hours on phone calls and being told dates which weren't correct.
Around January I saw an Openreach van outside my property, which sparked interest from me for Fibre. I then checked it again and it stated "February". Again this date was pushed back to March.
From what I remember my area was now Accepting Orders, however it turns out my cabinet wasn't. After many phone calls i finally manage to find out that they need to dig up some road in order to install piping and this would need to be arranged through my local council. Now in April and nothing, called BT who advised to contact my local council to see if they could speed it up.
So I called them, after being told by them i should check roadworks.org to see when it was scheduled. Funny enough BT were scheduled to come that day to lay the pipe work. I advised the council that no work was taking place to which they were astounded by. I asked the lady if she could chase it up and perhaps get someone from Openreach to call me about it. I received a call later that afternoon from Andy in the new development site from Openreach who in the end was useless and very rude and stated the only reason he called me was to see if there was a health & safety issue.
After getting no where again and the amount of time spent in chasing up people to find out what was happening I was on the verge of giving up, especially when dealing with BT. Around a week later I was woken up to road works and low and behold they're digging up to put piping in place.
I happened by chance to be reading Ofcoms page and thought they might be worth a call to get some advice and I was told that Openreach wouldn't do anything for me and that I should pressure BT to put pressure on Openreach to hurry the process more. This annoyed me to no end as after all this time the people who I spoke about this most to was BT and nothing had been done from there end.
I called BT and asked to be put through to a manager, I was put through to Kelly the sales manager. After explaining in length the hassle I've had from this she turns round and tells me that BT will not provide information and that I should check "can i get fibre broadband" and when it's available they'll notify me. After explaining again that I was provided more information than this last time she seemed to get irrate and confrontational stating the same information again. At this point I wasn't very happy with the way I was being treated within this phone call so I asked if I could be put through to her superior, from which she responded "Nick who is the center manager" she refused to put me through and refused to pass my issues onto him.
I don't believe for one second that the road works would of taken place if I hadn't of chased it, the customer service overall from BT is an absolute disgrace and BT should be made an example of.
All I want to know now is, when will Openreach come out as the roadworks are completed and the pipe has been put in.
Previous Topic from September 2013 - https://community.bt.com/t5/BT-Infinity-Speed-Connection/Bt-Infinity-due-September/m-p/980676

Hi Kinergy,
As you know the Fibre broadband infrastructure rollout (FTTC & FTTP infrastructures) is being done by Openreach as part of either the Openreach Commercial fibre rollout plan or as part of your local authorities BDUK fibre broadband programme.
Openreach are the "last mile" infrastructure provider for the majority of ISPs/CPs (excluding KCom & cable networks) such as BT Retail.
Please can you copy and paste the results from the BT Wholesale Database (http://dslchecker.bt.com/adsl ) with the exchange and cabinet number and also the information under the "services grid". However remember to edit out your landline number before posting.
There is sometimes a reason given in the BT Wholesale Database results if there is a delay or issue with the installation/activation of fibre to a cabinet/area.
BT Retail doesn't really have much say as to If or When fibre broadband will be available to your property as that's down to Openreach (/& your local authority in terms of BDUK rollout).
Even though Openreach is part of the BTplc Group, there are rules and regulations put in place by the telecoms regulators that means Openreach have to function separately from the rest of BTplc Group (which includes the retail division BT Retail, and ISP/CP) and therefore Openreach must treat all ISPs/CP equally and that BT Retail does not get any priority.
There can be many reasons for the delay in enabling fibre to your area/cabinet. For example blocked ducts, LA planning issues, power supply, ect..
Has your PCP (cabinet) been installed and connected to a FTTC DSLAM cabinet which would be sited either next to or opposite the PCP or within 100 meters of the PCP?
From many examples once the physical FTTC DSLAM cabinet has been sited near the existing PCP then it can take weeks/months for that FTTC DSLAM cabinet to be fully commissioned and accepting orders.
**The Commercial Fibre-Optic Broadband Rollout is being managed and done by Openreach for all communication providers/ISPs. The BDUK fibre broadband schemes are managed by Openreach along with your local authority.BT Retail (a communication provider/ISP) has nothing to do with the rollout of fibre broadband.**
jac_95 | BT.com Help Site | BT Service Status
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Hosting a website on BT infinity

Hi,
Can anyone tell me if BT infinity (residential) includes web space for hosting a small website (My present ISP provides 50MB which I currently use, I want to know if I can transfer my site to BT if I get infinity).
Also, I presume it is possible to host a web site on a server on your own premises if you use dyndns to get over the "no fixed ip address" problem.
Thanks

There is a "legacy" web server for BT internet customers. Some details of it can be found here: http://www.btinternet.com/~firststop/shortcuts/webpage.htm
But this web server is barely supported these days. Don't expect the Indian call centre to know anything about it, and don't expect any meaningful support for it. Generally, if something goes wrong, you have to wait for a techy at BT to find out there's a problem via this forum or the BT newsgroups, and look into it.

INfinity speeds on I-pad 2??

HI
I have an I-pad 2, wifi only. I have the BT wifi app so that if I'm out & about I can find a hotspot.
Does anyone know, if I used a hotspot near a house of someone who has BT Infinity would I get Infinity speeds or would I need an I-pad 4 to take advantae of this?

Hi
If you mean connecting to a BTWifi (BTOpenzone) hotspot then:
BTWifi or BTWifi-with-Fon hotspots allow speed of either upto 512 kbps on an ADSL connection or upto 3mbps on an ADSL2+ or FTTC (BT Infinity) connection , these BTWifi or BTWifi-with-Fon SSIDs are transmitted from residential BT Home Hubs.
From premium BTWifi (BTOpenzone) hot spots such as from Starbucks you can achieve a speed of upto 8mbps.
Hope that helps,
Cheers.
jac_95 | BT.com Help Site | BT Service Status
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Is there a package (non Infinity) that offers fast...

Hello
I cannot get Infinity as I live too close to my exchange; I currently have Total Broadband with up to 20Mb downstream, and 888Kbps upstream.
Is there any non-Infinity residential offering that provides a faster upload speed?

What is it read here
Can you afford it NO
http://www.bondedsdsl.co.uk/bonded-sdsl-guide.htm
If any post helps tick the star box on the left
Just cause Im paranoid dont mean they are not out to get me

Post Moved New-to-BT-Infinity-only-just-works-an...

Post Moved toInfinity Board http://community.bt.com/t5/BT-Infinity/New-to-BT-Infinity-only-just-works-and-only-1Mbps/td-p/866208
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They installed a new master socket etc when they put the modem in. There is no phone plugged into the master but there are 3 phones AFTER the master socket (extension terminals inside socket, after filter I guess) . I think they tried it with all those disconnected. As for the signal, I mean the DSL light takes ages to actually come on and sync. I don't use wireless here. I have a long Cat5e cable from modem to bt hub then 2 computers and a CCTV box coming off the hub via LAN.
Property is a farmhouse on unmade track with no other properties nearby served by the phone wires. We are approx 1000m from the main road. I think if they could connect the wires into the cabinet at and of my track they might get the claimed speeds. I did a test using a known phone number of a house near that cabinet and it came back as 64mbps quoted , so theres obviously fibre in that cabinet.
One more thing, there is currently broadband on another line in the same cable coming up my track, which is on my business line, I have kept this running but when infinity working better it can be cut off. I wonder if there could be any interference from one pair of wires to the other having 2 broadband signals travelleing 1000m together. Probably not but just trying to think of everything.

Using HH2 as WAP with Infinity and Android devices

We have just had Infinity installed.
Before Infinity I had two HH2s set up as waireless access points using the guide prodiced by Keith of this neighbourhood. They conected back to the HH3 via two TP-Link powerlink units. It all worked well. I never got round to resetting the SSID to the same on all 3 hubs which meant as you moved from one side of the house to the other you have to choose a different router.
BT set up Infinity today and it was working fine with my original setup however on the spur of the moment I decided I would change the SSID for all three hubs (two original HH2s and the new HH5).
I started with HH5 and it worked fine. I then worked my way around the other two HH2s and it seemed to work for a while and then suddenly when I was in the same room as the HH5 my Android tablet could not get the internet. Logging into the IP address for the HH5 it showed that it was connected. The blue linelight was on. The internet radio in the cooking room was connected and working, presumably connected to the nearest HH2.
I reset the wireless settings on the HH5 but still my tablet and my Android phone got the error page saying that there was no internet connection. After diconnecting a couple of times I eventually got the Android tablet connecting to both the HH5 and to the common SSID now shared by the HH2s. My phone wont connect at all.
As a test I then connected my work laptop via a cable connection to a TP-Link and it worked fine. I then connected it via the commn SSID (HH2 only) and the HH3 SSID and agin it works fine. This thread is created on WiFi to the common SSID.
Sorry for the long description.
Two questions:
1. When setting the common SSID I used the same passkey for all three routers, was this the best way to do it?
2. Why has my Android phone lost connectivity and how do I recover it?
PS 3rd question, why wont this forum accept the word "kit c hen"?
PPS I've just checked on the settings within HH5 and the phone is showing as connected but to the 2.4GHz signal.

There are a couple of different guides on my website, one of them is by Jarviser, so I don`t know which one you are using.
If you make all the SSIDs the same, then Android devices tend to get confused, as they see the same SSID, but with a different BSSID (Wireless MAC address).
This can cause them to fail to get a valid IP address, so you get no connectivity, this is a common issue with BT Wifi hotspots as well, when Android devices are used.
It would be better to use slightly different SSIDS, and then allow the devices to automatically select the one that is in range.
Make sure that the HH2s are on different channels, and make sure that smart wireless, and smart setup is disabled on the HH5.
To answer your last question, its part of the spam protection that was implemented on this forum a while back.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

[SOLVED]Infinality - blurry font

After installing arch new with old /home I installed under Xfce the following
freetype2-git-infinality lib32-freetype2-git-infinality freetype2-infinality
and the font got blurry.
On firefox it's looking ugly as well, here're some examples:
krusader, http://imgur.com/jbxuC
libreoffice, http://imgur.com/vEapa - menu shows only rectangles
Installed xf86-video-ati 1:7.0.0-1 and xorg-server 1.13.0-4.
.xlog shows the following errors
Fontconfig warning: "/etc/fonts/infinality/conf.d/60-group-non-tt-fonts.conf", line 483: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/60-group-tt-fonts.conf", line 262: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/62-tt-monospace-rendering.conf", line 27: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/62-tt-traced-bitmap-rendering.conf", line 21: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/62-tt-traced-bitmap-rendering.conf", line 50: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/80-selective-rendering-inf-win-lin.conf", line 16: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/80-selective-rendering-inf-win-lin.conf", line 31: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/80-selective-rendering-inf-win-lin.conf", line 102: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/80-selective-rendering-inf-win-lin.conf", line 119: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/80-selective-rendering-inf-win-lin.conf", line 138: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/80-selective-rendering-inf-win-lin.conf", line 158: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/60-group-non-tt-fonts.conf", line 483: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/60-group-tt-fonts.conf", line 262: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/62-tt-monospace-rendering.conf", line 27: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/62-tt-traced-bitmap-rendering.conf", line 21: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/62-tt-traced-bitmap-rendering.conf", line 50: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/80-selective-rendering-inf-win-lin.conf", line 16: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/80-selective-rendering-inf-win-lin.conf", line 31: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/80-selective-rendering-inf-win-lin.conf", line 102: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/80-selective-rendering-inf-win-lin.conf", line 119: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/80-selective-rendering-inf-win-lin.conf", line 138: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/80-selective-rendering-inf-win-lin.conf", line 158: Having multiple values in <test> isn't supported and may not work as expected
QGtkStyle was unable to detect the current GTK+ theme.
(bootstrap.c:60) [mowgli_init]: mowgli_init() is a deprecated function, provided only for backwards compatibility with Mowgli-1. You should remove it if you no longer support using Mowgli-1.
Fontconfig warning: "/etc/fonts/infinality/conf.d/60-group-non-tt-fonts.conf", line 483: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/60-group-tt-fonts.conf", line 262: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/62-tt-monospace-rendering.conf", line 27: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/62-tt-traced-bitmap-rendering.conf", line 21: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/62-tt-traced-bitmap-rendering.conf", line 50: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/80-selective-rendering-inf-win-lin.conf", line 16: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/80-selective-rendering-inf-win-lin.conf", line 31: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/80-selective-rendering-inf-win-lin.conf", line 102: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/80-selective-rendering-inf-win-lin.conf", line 119: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/80-selective-rendering-inf-win-lin.conf", line 138: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/80-selective-rendering-inf-win-lin.conf", line 158: Having multiple values in <test> isn't supported and may not work as expected
.xsession-errors
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 75: Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 39: Having multiple <family> in <alias> isn't supported and may not works as expected
Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 39: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 39: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 56: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 56: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 56: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 56: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 56: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 56: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 56: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 56: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 56: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 56: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 66: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 66: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 66: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/53-monospace-lcd-filter.conf", line 10: Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 75: Having multiple values in <test> isn't supported and may not works as expected
Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 75: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/53-monospace-lcd-filter.conf", line 10: Having multiple values in <test> isn't supported and may not works as expected
xfsettingsd: Another instance took over. Leaving...
TIA
Last edited by CTheGreatDevaluation (2012-12-07 17:50:59)

theDOC wrote:
I have problems with freetype2-git-infinality, too, so I installed stable + fontconfig-infinality-git to get rid of the fontconfig warnings:
fontconfig-infinality-git
freetype2-infinality
lib32-freetype2-infinality
That's working for me, thx Doc!

Regarding BT Infinity availability

about 2 weeks ago i checked more out of curiosity if it was available in our area. entering our phone number came out positive.
then i started to compare what we have now how much it costs to what we would get with infinity.
i decided against infinity.
today we had a phone call they were offering us BT Infinity claiming it would cost us just £2 more compared to what we pay now.
i can only say it pays to check beforehand.
it might be just £2 if you pay the line rental for 12 months in one go. then i asked will we keep the special discount we are receiving now for being a BT broadband customer for such a long time.
the lady on the other end didn't know. so i said i'm sorry but we will stick with what we have now.
then it suddenly dawned on me and i am wondering now do they actually install BT Infinity for customers who live on the 7th floor in a tower block???
why am i asking this because there is no information to find anywhere about the availabity in rather elevated properties.

aha! thanks for your reply. i'll stick with total broadband for now
but i have to add they should make this a little more clearer in their advertizing

BT Infinity Usage

I currently use on average 13GB a month through an iPad, smart tv, two iPhones and the kids watching YouTube- light to medium usage? I currently have an average download speed if 11MB/S. Will the increased Infinity speeds have an effect on my monthly usage? Have upgraded over phone to infinity unlimited but having now had chance to read small print, I'm not sure i need unlimited usage and 76mb download speeds? How much difference does infinity make?<br>

I would definitely go for an unlimited package whether that be Unlimited Infinity 1 or Unlimited Infinity 2 is obviously your choice. The reason I would go for unlimited is that you will no doubt use more of the limits as time goes on, whether this is on your TV, smartphones or tablets and if you are unlimited then there will be no nasty surprises if you exceed the limit.
As there is only £3 of a difference between option 1 and option 2 I would go for option 2 which gives you a bit more speed which will be of benefit if more than one person is using the Internet for say watching a movie or playing games etc.

Updated to unlimited. BT infinity

Hi can anyone help me out here, I have just upgraded from bt infinity to unlimited bt infinity, do I need a new hub? But sent me a blue bag to send something back to them but I have nothing new?? Phoned bt but the person I spoke to wasn't very helpful to say the least.

Typical BT total incompetence, no new hub is required.

[SOLVED] Infinality Font Configuration

I recently installed the Infinality patchsat {freetype2-git-infinality} and the corresponding Windows 7 fonts {ttf-win7-fonts} packet and ever since I have not had any fonts available other than the ones which were installed with the ttf-win7-fonts package.
Passing fc-cache -f -v returns
[zadmin@zlaptop artwiz-fonts]$ fc-cache -f -v
/usr/share/fonts: caching, new cache contents: 0 fonts, 10 dirs
/usr/share/fonts/100dpi: caching, new cache contents: 0 fonts, 0 dirs
/usr/share/fonts/75dpi: caching, new cache contents: 0 fonts, 0 dirs
/usr/share/fonts/TTF: caching, new cache contents: 130 fonts, 0 dirs
/usr/share/fonts/Type1: caching, new cache contents: 35 fonts, 0 dirs
/usr/share/fonts/artwiz-fonts: caching, new cache contents: 0 fonts, 0 dirs
/usr/share/fonts/cantarell: caching, new cache contents: 2 fonts, 0 dirs
/usr/share/fonts/cyrillic: caching, new cache contents: 0 fonts, 0 dirs
/usr/share/fonts/encodings: caching, new cache contents: 0 fonts, 1 dirs
/usr/share/fonts/encodings/large: caching, new cache contents: 0 fonts, 0 dirs
/usr/share/fonts/misc: caching, new cache contents: 0 fonts, 0 dirs
/usr/share/fonts/util: caching, new cache contents: 0 fonts, 0 dirs
/home/zadmin/.fonts: skipping, no such directory
/var/cache/fontconfig: not cleaning unwritable cache directory
/home/zadmin/.fontconfig: cleaning cache directory
fc-cache: succeeded
I also don't understand why it is reporting that there are 0 fonts in directories when I know there are fonts. For example, in /usr/share/fonts/artwiz-fonts:
[zadmin@zlaptop ~]$ ls /usr/share/fonts/artwiz-fonts/
anorexia.de.pcf edges.de.pcf glisp-bold.pcf mints-mild.se.pcf
anorexia.pcf edges.pcf glisp-bold.se.pcf mints-strong.de.pcf
anorexia.se.pcf edges.se.pcf glisp.de.pcf mints-strong.pcf
aqui.de.pcf fkp.de.pcf glisp.pcf mints-strong.se.pcf
aqui.pcf fkp.pcf glisp.se.pcf nu.de.pcf
aqui.se.pcf fkp.se.pcf kates.de.pcf nu.pcf
cure.de.pcf fonts.alias kates.pcf nu.se.pcf
cure.pcf fonts.dir kates.se.pcf smoothansi.de.pcf
cure.se.pcf fonts.scale lime.de.pcf smoothansi.pcf
cursor.pcf gelly.de.pcf lime.pcf smoothansi.se.pcf
drift.de.pcf gelly.pcf lime.se.pcf snap.de.pcf
drift.pcf gelly.se.pcf mints-mild.de.pcf snap.pcf
drift.se.pcf glisp-bold.de.pcf mints-mild.pcf snap.se.pcf
As a result any application which was using fonts not found within the Windows 7 font set displays incorrectly.
It seems that /etc/fonts/local.conf is replaced with /etc/fonts/conf.avail/52-infinality.conf and my ~/.Xresources is no longer needed. Could that have anything to do with it?
Last edited by Vitechy (2011-12-20 05:02:24)

It seems that Infinality also disables bitmap fonts in the 52-infinality.conf file. The solution is to edit the following section in /etc/fonts/conf.avail/52-infinality.conf

<match target="font" >
<test name="allow_bitmap_fonts" qual="any" >
<bool>true</bool>
</test>
<test name="rendering_style" qual="any" >
<string>Infinality</string>
<string>Windows 7</string>
<string>Windows XP</string>
<string>OSX</string>
<string>OSX2</string>
</test>
<selectfont>
<rejectfont>
<pattern>
<patelt name="scalable" >
<bool>false</bool>
</patelt>
</pattern>
</rejectfont>
</selectfont>
</match>

<match target="pattern" >
<test name="allow_bitmap_fonts" qual="any" >
<bool>true</bool>
</test>
<test name="rendering_style" qual="any" >
<string>Infinality</string>
<string>Windows 7</string>
<string>Windows XP</string>
<string>OSX</string>
<string>OSX2</string>
</test>
<edit name="prefer_outline" >
<bool>true</bool>
</edit>
</match>

Aluminium cable and Infinity

I'm not on Infinity yet, but the Infinity checker telles me I'll be due on 31st December! My question relates to the cable from the cabinet to my home. I am assuming that the fibre optic cable only goes to the cabinet. I believe (having spoken with an ex-BT engineer who was employed when my estate was being built) that the underground cabling is aluminium rather than copper and that aluminium is very poor when it comes to broadband - hence my diabolical speeds at the moment. What I would like to know is whether the aluminium cable will render the change to Infinity pointless. At the moment I get around 1.5mbps - and that only since BT upgraded the exchange. Does anyone have experience or knowledge of this?

Just as a guide. My line to the cab is aluminium (laid early 1980's). When I was having "issues" with my previous broadband, OR did some extensive testing. The loss to the cabinet was 9db, and then another 51db back to the exchange. So overall my line was around 60db loss. Add a noise margin of 15db onto this, and I was lucky to see 1 meg. The line to the cabinet was also very noisey, and so the DLM used to stick me at around 135k-160k for weeks on end, until I managed to convince someone to get it to re-train. Then I would get 1-3 megs, dropping to 1, and then back to sub 0.5megs. I had lift and shift, etc, to no avail.
Moved to O2 LLU, and was getting a very respectful 3.5 megs with a NM of 3db (got lots of disconnects, but no DLM to stick its nose in and drop to a "stable" speed).
Now on Infinity, and I get 37.5 over ethernet (sometimes a bit more). Just great.
Using wireless (and "g" as well!), I get around 20 megs, which drops to around 15megs when everyone comes home and starts up. But, in reality, makes no difference to my internet use.
Very very pleased with the "uplift", and apart from problems which have beset the whole network over the last couple of weeks (not just BT), the speeds and stability have been wonderful. Can't fault it. Option 2, unlimited - brilliant.
Oh yes, the best bit, 10 megs upload, and I get about 9meg, is just great. If you move photos and music around (I use DropBox for sharing preliminary mixes of locally recorded music), then life is SO SO much better.
Cheers,
Rob
PS Have a HH3 type B

BT Infinity (Residential) to BT Infinity (Business...

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