Bt infinity Why am 5- 10 metres away from FTTC ?

i live in block flats that cannot get FTTC infinity accesss But ! the next set of flats can.... he is the distance bewtween the flats 10 metres away if that, his a pic building with 1-35 has FTTC infinfty building 36-53 doesnt . I been waiting for 4-6 months already for infinfty and when i found out next door had it since these block of flats opened at the same time i slightly went mad.... why is this can anyone explain ? i been needed this internet for months now... for my work so i can steam upload work , but im stuck on 12mb down- 1mb up
who can i talk to find out more infomation that will know something .... about this Help please , and what are the ways to fix up building 2????

Hi Zaccubus,
Welcome and thanks for posting. I can check this for you. Drop me an email with your details. You'll find the "contact us" form in the about me section of my profile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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