BT Mail Error Message: An error occurred when show...

I login (successfully) to BT Broadbaand.  
I select BT Mail  
I select my Inbox  
After a 'Please wait...' message I get an error message:
An error occurred when showing the email list
Error with email list.
[OK] [Retry]
So, I can't read any of my Inbox emails. This is serious; I cannot afford to not receive emails promptly.
Can anyone advise, please?
Solved!
Go to Solution.

Thanks, but as you say, I'm struggling with Windows Live Mail issues. I've been using Firefox all along, since well before I moved to BT (on the 13th).
I'm wondering if this problem is connected, although BT Mail was fine the previous time I was online and I haven't changed a thing since then. Another advisor also suspects a BT Cloud issue is linked to Windows Live Mail.
I've just removed anything to do with Windows Live Mai from my PC and reset my router, but this email inbox problem is still there.

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