BT mods lock out messages they dont like

Just posted this and within misutes BT have locked it out and changed it to read only.
http://community.bt.com/t5/Bills-Packages/To-say-BT-are-useless-would-be-and-overestimation/td-p/105...
No attempt to help from BT staff or even offer a resolution.  Typical of BT

Did you give BT 14 days notice of cancellation, after receiving the letter about the price increases, or did you simply cancel without the 14 day notice period?
As the letter have only recently gone out, I would be surprised if you received yours over 14 days ago.
From T&Cs
"If you are switching to another provider through an approved process, the notice you must give us will be 14 days"
There is not a lot of point continuing this thread, but I just wondered what you had done, as it may be a warning to others who may ignore the period of notice.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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