BT Netprotect plus - Installating gets stuck and t...

Just tried installing on a Windows 7 (64 bit) machine and get the following message after the installation has failed and I've installed the McAfee Virtual Technician to identify the problem.
The unfortunate thing is that the'update now' link doesn't work at all and I've tried it in a number of browers with no success.  Also on top of that, Mcafee support don't want to know and have refered me back to BT.
Has anyone had similar issue and any success?

Hi there are many posts on problems with McAffe and it seems like the general advice of forum members is try one of the many free antivirus programs Microsoft security Essentials is reccomended by may who post here
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