Bt not doing their job properly!!!!!!!!!

I am absolutely appalled at the poor level of service I have received since joining BT. From BT cancelling my contract in error, having to wait 2+ months, plus many phone calls, for the line rental refund that was not received in full. AND I had to pay AGAIN for 12 months line rental while we were waiting for the previous to be refunded, before I could start the process again. To them not contacting my previous broadband supplier to stop our contract with them. So I have been billed twice for the same period.
I contacted BT regarding this a couple of months ago and obviously nothing was done about it as today I received a letter from a debt collection service to say the debt ( £19.40 ) has been handed over to them!!! I have paid the bill as it isn't their fault but it has left me very angry that this is another thing I have to chase BT for!!!
Money leaves my account every month and I don't know what it is for as since the 1st bill, I haven't received another. And I say the 1st bill...that was during the period that they accidentally cancelled so I shouldn't have been billed at all! Bt were contacted and I was assured the bill would be cancelled...it wasn't and money was taken from my account. At that point I was pretty fed up but thought what's the point in phoning again as nothing would get done about it but I cannot leave this new matter.
I would like BT to refund the money I had to pay to my previous supplier and to come up with a better customer care system. A call centre in the UK would be helpful.
THank you

Hi chunky
You'd be better off contacting the mods on this contact form - http://bt.custhelp.com/app/contact_email/c/4951
They can review the account notes and hopefully sort this out for you
Allow up to 72 hours for a reply
Let us know how it all goes
-+-No longer a forum member-+-

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Tecra M5 - Toshiba Power Saver not doing its job properly

Hi,
After looking for some time for a tool to silence my Tecra M5 I found a seemingly nice app called Toshiba Power Saver. Unfortunately this tool doesn't seem to be working properly. I played with the [Cooling Method slider|http://img200.imageshack.us/img200/8008/powersaver.jpg] (click to see an image) and here is how it works.
The Cooling Method can be set to one of four options: Battery Optimized, Performance, Maximum Performance, and Cooling Optimized, where the first one is supposed to be the quietest, and the other ones more and more noisy.
Let's assume that the cpu fan is initially spinning at a high speed and I'm not doing anything on my laptop. I move the slider to Battery Optimized setting, click on Apply and the fan (instantaneously) slows down (yay!). Then I need to do something power hungry for a moment and eventually the fan spins up to the noisy level. I then do nothing at all again but the fan stays like that *forever*. The cpu is as cold as ice, the air being blown out could freeze your fingers, but the fan is spinning like crazy waking up my neighbours across the road.
Am I really sure the cpu is cool? Yes. Why?
Because when I move the slider to Performance setting now and click Apply the fan slows down (right away) and stays like that until I start working on something again. Then I stop doing what I was doing and the fan keeps spinning *forever* again.
So then I change the Cooling Method to Battery Optimized setting back again, click on Apply and the fan slows down.... and so on and so on, stuck in the vicious circle.
The key to the success here is keeping pressing the Apply button, which the Power Saver application should be doing from time to time and not me, and not forgetting what it's here for.
What's wrong with that app? Is there any fix available (or an alternative)?
The version I have is 7.11 and runs under XP Pro SP3.

Hi Feliks,
Thank you for your reply. I have a Tecra M5 notebook not a Portege, though.
Unfortunately I cannot agree with most of what you have said. Either there is something wrong or this software is just useless. It is quite unlikely that there is something wrong as I had exactly the same laptop before and it was as noisy. That to me would be too much of a coincidence.
Before then I had a dual core notebook with Philips sticker on it (and that was all Philips's input) in even smaller enclosure (12") and no fancy software in it. In that laptop the fan was running once every several minutes while idle and as soon as it cooled down the cpu it stopped - a complete silence. And this is how it should be. I've just read a review of one HP laptop: "During normal use I almost never hear the hard drive or the fan. In fact the fan really only comes on when playing games." I'd like mine to be like that too.
Here I play music in Winamp at the processor speed set to 1 (out of 6, lower means slower) and cooling set to a quiet setting (after help: "The system is cooled by slowing CPU speed, and the fan is started only when neccesary."), and after the fan starts it then never (I don't exaggerate here) stops spinning and eventually keeps blowing out cool air. The CPU usage varies between 0 and 5%. I mean, that's not normal to me. My phone can do the same job and it doesn't have a fan at all. Not to mention that Intel CPUs will not let themselve get fried. So why?
I sold the mentioned Philips laptop to move on to some decent brand and I am *very* disappointed. It's a shame, as this particualar model would be perfect for me, I like everything about it, but the noise is just unbearable, it's embarassing to take this machine to a library. And the software... well, I will stop here and wait for some other Tecra M5 users to share their experience.
In the meantime I'll try with Toshiba support, as you advised.
Thanks!

Safari bookmarks lost - Time Machine not doing his job ?!?!

I recently made a clean install of my system (10.6.6). I backed up everything before, did it again to make sure it was really backed up, and then I inserted the DVD.
Now back in OS X, I wanted to take my bookmarks from my back up. I know where they are /user/Library/Safari/bookmarks.plist
The thing is that this bookmark file is like a couple of days old. There are bookmarks that should be there that aren't ! Same thing with the history.plist file : I looked at it while thinking of the last websites I went to before doing the back ups and these websites aren't there too !
What's wrong with Time Machine ? I ******* hate it when machines don't do there job correctly.
Is there a place where these missing bookmarks might be ? Or should I start using something else than Time Machine ? Where's the problem ?
Thanks in advance.
(edit: sorry, wrong subforum : this belongs in the Mac OS X v10.6)
Message was edited by: jeremu19

You might have been bitten by a fairly rare but long-known bug in Snow Leopard. See the yellow box in #D5 of [Time Machine - Troubleshooting|http://web.me.com/pondini/Time_Machine/Troubleshooting.html] (or use the link in *User Tips* at the top of this forum).
Probably no way to tell at this late date whether that was the cause or not.

I have a Mac OS X 10.6.7 and Firefox 4. Other browser are easily connecting to the net but Firefox. It keep trying to connect to my wireless network but not doing the job. Please give some advice..

This happens when I first start the computer. Sometimes it connects to the wireless network, and during the day is fine.

user8744713 wrote:
I have downloaded Instant Client libraries (basic, SDK and SQL files, named instantclient-basic-10.2.0.4.0-macosx-x64.zip , instantclient-sqlplus-10.2.0.4.0-macosx-x64.zip and instantclient-sqlplus-10.2.0.4.0-macosx-x64.zip ) to Mac OS X 10.6.2 server and unzipped them as instructed in the manual here: http://download.oracle.com/docs/cd/B19306_01/install.102/e12121/inst_task.htm#BABJGGJH
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When I installed similar libraries on Linux I had no problems but all was required there was to place libraries in the proper directory, no command was required.
Maybe same can be done here as well but I am not sure where to place some of the files. I see .h files that should go to /usr/include but see no .so files that on Linux go to /usr/lib. There are some files with .dylib and other .*lib extensions but I'm not sure if they should be copied to /usr/lib or not. And then there are some other files I have no idea what to do with.
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Sounds like you've covered PATH and current directory issues. What about permissions? What OS account are you using for this installation? (you should have created an account called "oracle" and made it's primary group "dba"). Does that account have execute permissions?
>
Thanks in advance!
Edited by: user8744713 on Mar 26, 2010 10:17 AM

Who isn't doing their job?

I commonly post that one can not redistribute stuff from the JDK - only the JRE is distributable.
And I know I have posted that since October.
But that isn't totally true anymore: http://java.sun.com/j2se/1.3/jre/README
And no one jumped on my case for giving out wrong information.
So who hasn't been paying attention? Fess up!

I suppose I'm guilty.
Although, I know you (jschell) were in disbelief when I mentioned that Sun had barely a care in world that anyone bundled tools.jar with their app... at least my colleagues at Sun ensured me of this. I suppose I would be hesitant to rely on information from an annonymous source too.
I, personnally, no longer distribute their compiler so the topic hasn't come up lately. It's good to hear they have finally legitimized what was already widely practiced.
Thanks for the heads-up.

GROUP BY Not doing its job

Hey,
On running the following query
SELECT a."VISA_COUNTRY" AS "COUNTRY",
ROUND(((select COUNT("PSA_VISA_INFO"."VISA_EMP_ID") FROM "PSA_VISA_INFO", "PSA_RESOURCE_MANAGER" WHERE "PSA_VISA_INFO"."ACTIVE_FLAG" = 'Y' AND "PSA_RESOURCE_MANAGER"."ACTIVE_FLAG" = 'Y' AND "PSA_RESOURCE_MANAGER"."ROW_ID" = "PSA_VISA_INFO"."VISA_EMP_ID" AND "PSA_RESOURCE_MANAGER"."WORK_GROUP" = 2) /(SELECT COUNT("PSA_RESOURCE_MANAGER"."ROW_ID") FROM "PSA_RESOURCE_MANAGER" WHERE "PSA_RESOURCE_MANAGER"."ACTIVE_FLAG" = 'Y' AND "PSA_RESOURCE_MANAGER"."WORK_GROUP" = 2)*100),2)AS "PERCENT" FROM "PSA_VISA_INFO" a, "PSA_RESOURCE_MANAGER"
GROUP BY a."VISA_COUNTRY"
the output I am getting is
Country Percent
COUNTRY1 12.23
COUNTRY2 12.23
COUNTRY3 12.23
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furthermore this query did not initaill run and kept throwing up the error Invalid GROUP BY.. after adding another GROUP BY condition it started to show this output.. on removing the 2nd group by condition the same out is being given..
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Your inputs would prove invaluable right now ..
Thanks,

What happens if you make the select an inline view and then group off that? like:
SELECT country,
       PERCENT
FROM (SELECT a."VISA_COUNTRY" AS "COUNTRY",
              ROUND(((SELECT COUNT("PSA_VISA_INFO"."VISA_EMP_ID")
                        FROM "PSA_VISA_INFO",
                             "PSA_RESOURCE_MANAGER"
                       WHERE "PSA_VISA_INFO"."ACTIVE_FLAG" = 'Y' AND
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                             "PSA_VISA_INFO"."VISA_EMP_ID" AND
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                        FROM "PSA_RESOURCE_MANAGER"
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In search of someone who's capable of doing their job.

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Hi Hayley-carton,
I'm very sorry to hear of the ongoing issues you are having, apologies for the inconvenience caused to you. I understand this is very frustrating.
Would you like to PM me your details and I'll look into this for you.
Thanks
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I have consolidate my folders related to the video I am in the progress of working on. Premiere elements does not follow their new location. How do I syn them back up all at once so premiere doesn't ask me for their location when I open the project

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This is the Photoshop Elements forum, not the Premiere Elements forum, located here:
https://forums.adobe.com/community/premiere_elements
When you open the project, it should ask you where the first file is located. After you tell it where it is, it should be able to find the rest of them if they are located near the first one. Then save the file. If you move the files again, you will have to relink them again.

Job Cancelled with an error "Data does not match the job def: Job terminat"

Dear Friends,
The following job is with respect to an inbound interface that transfers data into SAP.
The file mist.txt is picked from the /FI/in directory of the application server and is moved to the /FI/work directory of application server for processing. Once the program ends up without any error, the file is moved to /FI/archive directory.
The below are the steps listed in job log, no spool is generated for this job and it ended up with an error "Data does not match the job definition; job terminated".Please see below for more info.
1.Job   Started
2.Step 001 started (program Y_SAP_FI_POST, variant MIST, user ID K364646)
3.File mist.txt copied from /data/sap/ARD/interface/FI/in/ to /data/sap/ARD/interface/FI/work/.
4.File mist.txt deleted from /data/sap/ARD/interface/FI/in/.
5.File mist.txt read from /data/sap/ARD/interface/FI/work/.
6.PD-DKLY-Y_SAP_FI_POST: This job was started periodically or directly from SM36/SM37 (Message Class: BD, Message Number : 076)
7.Job PD-DKLY-Y_SAP_FI_POST: Data does not match the job definition; job terminated (Message Class : BD, Message No. 078)
8.Job cancelled after system exception
ERROR_MESSAGE
Could you please analyse and come up about under what circumstance the above error is reported.
As well I heard that because of the customization issues in T.Code BMV0, the above error has raised.
Also please note that we can define as well schedule jobs from the above transaction and the corresponding data is stored in the table TBICU
My Trials
1. Tested uplaoding an empty file
2. Tested uploading with wrong data
3. Tested uploading with improper data that has false file structue
But failed to simulate the above scenario.
Clarification Required
Assume that I have defined a job using BMV0. Is that mandatory to use the same job in SM37/SM36 for scheduling?
Is the above question valid?
Edited by: dharmendra gali on Jan 28, 2008 6:06 AM

Dear Friends,
_Urgent : Please work on this ASAP _
The following job is with respect to an inbound interface that transfers data into SAP.
The file mist.txt is picked from the /FI/in directory of the application server and is moved to the /FI/work directory of application server for processing. Once the program ends up without any error, the file is moved to /FI/archive directory.
The below are the steps listed in job log, no spool is generated for this job and it ended up with an error "Data does not match the job definition; job terminated".Please see below for more info.
1.Job Started
2.Step 001 started (program Y_SAP_FI_POST, variant MIST, user ID K364646)
3.File mist.txt copied from /data/sap/ARD/interface/FI/in/ to /data/sap/ARD/interface/FI/work/.
4.File mist.txt deleted from /data/sap/ARD/interface/FI/in/.
5.File mist.txt read from /data/sap/ARD/interface/FI/work/.
6.PD-DKLY-Y_SAP_FI_POST: This job was started periodically or directly from SM36/SM37 (Message Class: BD, Message Number : 076)
7.Job PD-DKLY-Y_SAP_FI_POST: Data does not match the job definition; job terminated (Message Class : BD, Message No. 078)
8.Job cancelled after system exception
ERROR_MESSAGE
Could you please analyse and come up about under what circumstance the above error is reported.
As well I heard that because of the customization issues in T.Code BMV0, the above error has raised.
Also please note that we can define as well schedule jobs from the above transaction and the corresponding data is stored in the table TBICU
My Trials
1. Tested uplaoding an empty file
2. Tested uploading with wrong data
3. Tested uploading with improper data that has false file structue
But failed to simulate the above scenario.
Clarification Required
Assume that I have defined a job using BMV0. Is that mandatory to use the same job in SM37/SM36 for scheduling?
Is the above question valid?

Background Job cancelling with error Data does not match the job definition

Dear Team,
Background Job is getting cancelled when I run a Job on periodically but the same Job is executing perfectly when I run it manually(repeat scheduling) .
Let me describe the problem clearly.
We have a program which picks up files from an FTP server and posts the documents into SAP. We are scheduling this program as a background Job daily. This Job is running perfectly if the files contain no data. But if the file contains data the JOb is getting cancelled with the following messages.
And also the same Job is getting executed perfectly when repeat scheduling is done ( even for files with data).
Time     Message text                                                                       Message class Message no. Message type
03:46:08 Job PREPAID_OCT_APPS2_11: Data does not match the job definition; job terminated        BD           078          E
03:46:08 Job cancelled after system exception ERROR_MESSAGE                                      00           564          A
Please help me in resolving this issue.
Thanks in advance,
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hi,
If you have any GUI function modules used in the program of job
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Regarding "Data does not match the job definition; job terminated"

Dear Friends,
The following job is with respect to an inbound interface that transfers data into SAP.
The file mist.txt is picked from the /FI/in directory of the application server and is moved to the /FI/work directory of application server for processing. Once the program ends up without any error, the file is moved to /FI/archive directory.
The below are the steps listed in job log, no spool is generated for this job and it ended up with an error "Data does not match the job definition; job terminated".Please see below for more info.
1.Job Started
2.Step 001 started (program Y_SAP_FI_POST, variant MIST, user ID K364646)
3.File mist.txt copied from /data/sap/ARD/interface/FI/in/ to /data/sap/ARD/interface/FI/work/.
4.File mist.txt deleted from /data/sap/ARD/interface/FI/in/.
5.File mist.txt read from /data/sap/ARD/interface/FI/work/.
6.PD-DKLY-Y_SAP_FI_POST: This job was started periodically or directly from SM36/SM37 (Message Class: BD, Message Number : 076)
7.Job PD-DKLY-Y_SAP_FI_POST: Data does not match the job definition; job terminated (Message Class : BD, Message No. 078)
8.Job cancelled after system exception
ERROR_MESSAGE
Could you please analyse and come up about under what circumstance the above error is reported.
As well I heard that because of the customization issues in T.Code BMV0, the above error has raised.
Also please note that we can define as well schedule jobs from the above transaction and the corresponding data is stored in the table TBICU
My Trials
1. Tested uplaoding an empty file
2. Tested uploading with wrong data
3. Tested uploading with improper data that has false file structue
But failed to simulate the above scenario.
Clarification Required
Assume that I have defined a job using BMV0. Is that mandatory to use the same job in SM37/SM36 for scheduling?
Is the above question valid?

Hi dharmendra
Good Day
How are you
I am facing the same problem which you have posted
By any chance have you got the soultion for this
If so please let me know the solution for this.
Thanks in advance.
Cheers
Vallabhaneni

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http://support.apple.com/kb/ts2755
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