BT Openreach lazy ?

The Worle exchange near weston super mare has been active on the bt infinty website for close to a year now.
Yet i am unable to get it... i have done some enquirys myself in responce to BT's automated responces!
Yes the council has given BT openreach permission to do work in the area and that has apparently been done.
Unsure if i am on a sub exchange or main exchange.... BT aint being helpful in letting me know as well!
No i am not far away from the exchange its a 1 min car drive
No there isnt no landlord stopping me from having BT infinty the house is privately owned
Would BT like to push openreach in getting me a responce ?... The live chat reps keep telling me to keep checking on the infinty website but like i keep telling them my exchange is in the enabled section of the region... i have had them end the chat a few times.
My postcode is BS22 7FL

Unless your exchange is FTTP/H ready then Unfortunatly EO lines are currently unable to have fibre broadband such as BT Infinity due to your line not connecting to a cabinet which would allow FTTC.
Please bear in mind that in some cases it may not be possible to provide FTTC broadband in areas due to: 
• Your phone line may be connected directly to the telephone exchange and not to a local street cabinet - (Exchange Only Line [EO] )
• Your line may be too far from the local street cabinet to have a stable FTTC broadband service such as BT Infinity service.
• Your local street cabinet may not be suitable for fibre optic cables.
• We haven't yet got the council's planning permission to do the necessary work at your local street cabinet.
• Your home may not be suitable for fibre optic cables.
• Your landlord may not have agreed to the fibre infrastructure being provided in your building (for example if you live in a flat).
There are different stages to the development of the fibre infrastructure in the UK.
If you have an EO Line then currently you will not be able to have FTTC broadband as your line isn't connected to a cabinet. In these instances Openreach plan to connect some areas that have EO lines with either FTTP or other fibre technologies in the future.
This video explains more: http://www.youtube.com/watch?feature=player_embedded&v=p0qN5XHuI5Q
Also check the Openreach "Power of Fibre" website: http://www.superfast-openreach.co.uk/the-big-build/the-power-of-fibre.aspx
You can keep checking the BT Wholesale Database and BT Infinity website for upto date information as these are updated regularly.
The openreach When and Where website is: http://www.superfast-openreach.co.uk/where-and-when/
The Fibre-Optic Broadband Rollout is being managed and done by Openreach for all communication providers/ISPs.
BT Retail (your communication provider/ISP) has nothing to do with the rollout of fibre broadband. 
Hope that helps.
Cheers.
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  • Using an openreach hub for infinity and using BT w...

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  • SAP JPA and lazy loading

    Dear experts,
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    Hi Andrey,
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    Sorry for the inconvenience.
    -Adrian

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    At first, thank you for your reply.
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    NOTE: I am using the javaagent command line argument.
    Hayken

  • An open message to OpenReach

    Guys,
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    Hi
    Unfortunately, the main Openreach site specifically says that contrary to popular belief, they are not who we (mere mortals) should contact. We should go via our ISP. (From my experience, that can be like passing chinese whispers.)
    Anyhow, I managed to find a page on the Openreach where it seems  that you can lodge complaints or suggestions..
    https://www.openreach.co.uk/orpg/home/contactus/tellussomething/tellussomethingaboutourpeople/tellab...
    ptan

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