BT Openzone iphone app is worse than useless

I've lost count of the number of times I've tried to register my details for the BT Fon/Openzone iphone app
I'm entering the username all in lowercase, and password which is correct as I can log into my email
All I ever get is "there was a problem registering your details"
I get this wherever I go, and i've got full 3g signal, tried while connected to my home wifi (there's a bt openzone hotspot next to where I live with full signal)

Dawg is right! had a similar issue myself about a month back, called the helpdesk who reset my password and its worked fine since. you can reset your password by logging in at www.btinternet.com, click options and then change password.

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USELESS ONLINE HELP FACILITIES For all the amazing productivity aids that APPLE offers the world I have to report that their online support service is worse than useless and has recently been the source of immense time wasting and irritation.

USELESS ONLINE HELP FACILITIES
For all the amazing productivity aids that APPLE offers the world I have to report that their online support service is worse than useless and has recently been the source of immense time wasting and irritation.
Incident 1. Since many months attempts to download new and updated APPs produced a response – Apple ID Disabled. I had no time to consult an APPLE Store due to work in distant lands. When I finally visited yesterday I was told that as my IPAD has been reported as stolen, and APPLE in its wisdom had blocked its usage! I am not sure how they became so misinformed and nobody every advised me while with a few swift moves APPLE could have located me by email address or SKYPE.
Incident 2. Once the above anomaly had been fixed I tried to down load a newspaper and diligently input my address, credit card number and personal data. Repeatedly I was advised that my Credit Card was invalid and my postal code was incorrect! Really!
I was left to guess that having moved from UK to the US I should have advised APPLE! Not being told of this requirement brought about a second visit to APPLE Store in the same day to waste both mine and their time with a routine anomaly. How parochial in the context of a globalized world!
In each case I tried to resolve the issues using online access to a help line and by calling by phone at the numbers on the APPLE Website. In each of four separate occasions I diligently went through the routine and ended up with a message that thanked me for contacting Apple followed by a polite ‘Good Bye’!
In desperation I went to an Apple Store for the second time in a day as it is close to where I live when I am not working. On both occasions I was courteously attended to by Apple Staff.
However, my work is usually far away from the US and it is generally many thousands of miles to the nearest Apple Store therefore online help is viewed as imperative if one is to resolve issues away from home.
Why can Apple not provide a clearly marked EMAIL address and Telephone number at a Help Desk with real people to respond to requests for help? It would cost nothing in relative terms and might restore my high level of anti-APPLE sentiment that these two recent events have provoked.
Peter Hanney
Miami, Fl.

Why can Apple not provide a clearly marked EMAIL address and Telephone number at a Help Desk with real people to respond to requests for help?
If that is your question, the answer is at the bottom right of this web page. It is clearly marked "Contact Us" and is the best way, really the only way, to contact Apple.
If there were a publicly posted email address for concerns such as yours, it would be quickly filled with spam in about three minutes, thereby becoming instantly useless to you and everyone else. Apple would need to change it hourly, if not more often. That is also the reason you ought not to post your name, location, and what appears to be your iPad's serial number on this publicly viewable website.
Apple does not respond here and I can find no other questions for your fellow Apple users to answer.

Premiere Elements 8 is worse than useless to me

I have to admit, I can't explain why I'm still trying to make Premiere Elements 8 work. I should have given up and moved to another software program by now. I've been on the phone twice with the Customer Service group in India, for over half an hour at a time. Each time they insist they've solved my problem, yet it keeps getting worse. Now, I'm not only having uncontrolled and unexplained system crashes, but hours and hours of work are now corrupted and totally wasted.
Here is a list of the problems I'm having:
1. The primary problem is that Premiere Elements 8 crashes and shuts down in the middle of work with no warning or notice. It happens after about 3-5 minutes of using the software, so I've gotten in the habit of saving my work every time I do anything, no matter how small. Needless to say, you can chart my progress with a sundial. Tedious does not do the process justice.
2. When I save the work, I will get a Project Save Error. It tells me to save to a new location. Of course, it won't let me do that, so I have to exit the program without saving my most recent work. Again, this happens about every 3-5 minutes.
3. Occasionally, when I'm working with a timeline, as I move the cursor up to the menus at the top of the screen, if I am selecting the File or Edit menu, the timeline will scroll left on its own - if I move the cursor off of the Edit or File menu, the scrolling stops.
4. When I am working on a timeline, I will get a "System Memory Running Very Low" warning, along with advice to save immediately and proceed with caution. Of course, when I get that warning, it is already too late, as any attempt to save the work causes the program to crash.
5. Today, we've seen a new thing, and it's completely destroyed two entire projects. When I try to open projects I've previously worked on, large sections of them appear as blood red with the words "Media Offline" in a number of languages. These red sections appear not only on the organizer, but in the timeline as well. It's as if Premiere Elements 8 can't find the media I copied into the timeline even though I've been working on the project for days and have not moved the media from the folder where it always sits.
Saving work after every task - no matter how small - makes doing anything painfully slow and mind-numbingly tedious, but at least it worked - until today. Now, hours and hours of work have been rendered absolutely wasted. I've never encountered a software program with so many fundamental problems. It's almost as if it was created by amateurs. I can honestly say that it does nothing well.
As I said, I've been on the phone twice now with the problem solving group in India, and while they are very nice and courteous, they've done nothing to solve the problems. In fact, the problems have become worse, although I can't say it's because of anything they've done. Both times, they've assured me that they've fixed the problems, and the software works fine while I am on the phone with them - for about 2 or 3 minutes. But then, it works fine for me for the same length of time.
To be honest, I'm not sure why I would call them back. I'll spend an hour clicking on tabs only to be assured that my problems have been solved. Then, 5 minutes later I'm dealing with the same situation - or worse.
I've tried every solution listed on-line for the crashes. I have the 8.01 update, I have the latest video drivers, I've done all of the steps it recommends. Every day that I use the software, it performs worse than the day before.
I'm not sure why I'm writing this - I think I've reached the end of my rope. I doubt these problems can be fixed - maybe I just have a defective copy, who knows. But, I am very close to demanding my money back and saying goodbye to Adobe products for the future.
Thanks for the forum in which to vent.

This is aimed at Premiere Pro, but may help
A link with many ideas about computer setup http://forums.adobe.com/thread/436215?tstart=0
Read Harm on drive setup http://forums.adobe.com/thread/662972?tstart=0
Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link... most especially the codec used... see Question 1
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0

Camera of iPhone 5 is worse than 4 and 4s. Blurry pictures, bad motion handling, etc.

I have to say, I am completely disappointed in my iPhone 5 from a camera perspective. This phone camera (the back one, not the front one used for Facetime), can not handle the slightest bit of motion without showing extreme amounts of blurr. Unless you are taking a sitting portrait shot, this camera has problems. I have taken pictures, side by side, with my wife and her iPhone 4S and her pictures are clear as day compared to mine. In fact, when we swap phones, I take clear shots on hers while mine shows blurr in the same setting.
I had an iPhone 4 and an iPhone 3S before this and neither one had this problem. Does the phone take higher res photos? Yes. Does it handle low light situations better? Yes. Are the actual pictures better? Absolutely not. Perhaps aperture isn't large enough to let in light? I don't know. And, I have tried with HDR on. This produces even worse effect. I liked HDR on my iPhone 4...it took better pictures than default with no motion blurr issues. But on the 5, if everything isn't perfectly still, there is ghosting and blurr.
Things I have tried or considered:
Replaced phone at Apple Store...no effect
Multiple restores...no effect
All software updates...no effect
cleaned phone...no effect (lense isn't dirty)
removed case...no effect.
I have to think it is just a flawed design on the iPhone 5. Hopefully it is fixed in future iterations as I am thinking Galaxy for next upgrade.

Hello WillNoHo
Check out the quoted section below to troubleshoot issues with your camera on your iPhone. There are other options within the article if it does not resolve the issue for you.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.  Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.  Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
Regards,
-Norm G.

Iphone 5 service worse than a 4 or even razor....???

I have an iphone 5 and when i go to our cottage in gaylord mi mine is the only one that doesnt work all of us have verizon and the other 2 are iphone 4's and ones actually a razor... they can surf web make calls and text but me with the newest phone a iphone 5 cannot... why is this? ive restarted closed apps exc and still not working when up there... what could this be?

My iPhone 5s has perhaps the best data reception of any phone I've owned. Are you running the latest version of iOS? You can try restarting your iPhone as that clears up a myriad of issues. If that doesn't work it might be time to backup/restore your iPhone.

Iphone 5 connectivity worse than Iphone5

I just got an iphone 5 and (like my wife's new droid) the verizon connectivity at our house went from bad (old phones) to worse (can't connect/send text). Looking at returning my new phone, reverting my contract extension and replacing my wife's with her old 'flip phone' so that we can have connectivity. Has anyone had a regression once they went to the 4g world or is it lte? Location - Windham, NH

If the 4G antenna is not pointing your direction, you can have a diminished signal. Most towers, one 3G antenna is removed to add a 4G antenna. So if not pointed in your direction you could have an issue.
Place the Droid in 3G mode and see if the signal increases. If so, then I would guess I am correct in my guesstimation

Apple gave me a "new" iPhone that was worse than my old one what do I do?

So about a month ago my iPhone 4 camera stopped working. I went to Apple Genius Bar and got a new one for 169$. But they replaced it with a even worse one. My "new" iPhone heats up like crazy and te battery drains so quickly without me doing anything. I really don't want to have to pay more money if it's just going to be even worse. Anyone have any ideas on what I should do?

You really should download and read the user guide that roaminggnome gave you the link for in the post above.
If you want to totally start from scratch and erase all of her content go to Settings>General>Reset>Erase All Content and Settings. This removes everything from the device and returns it to out of the box status. You can also restore the iPad as a new device in iTunes and that erases everything as well. This article explains that process.
http://support.apple.com/kb/ht1414
If you want to rename the iPad, connect the iPad to your computer and launch iTunes. Double click on the text of the iPad's name on the left grey source list of iTunes and you can change the name of the iPad. When you are finished typing in the new name, hit the return key on your keyboard. This article explains it for you.
http://support.apple.com/kb/ht3965
You will want to delete her mail accounts on the iPad if you have not done so already and set up your own mail accounts. This article will tell you how to do that.
http://www.apple.com/support/ipad/assistant/mail/

Stolen iPhone 4S...any way to track it? other than using the Find My Iphone app

Hi. So yesterday, my iPhone 4S got stolen while I was in PE class.
Immediately after I realized that it was gone, I called my dad and he cancelled the service for me (Verizon) so that the person who stole it would not be able to use it.
I've been checking my phone's status on the Find My iPhone app regularly, but it keeps saying that it's offline.
So I was wondering, are there any other apps, websites, ANYTHING that I can use to find out where my phone is or turn it on? (so i can track it..)
also, i didnt have iCloud on that phone.
(as in i didnt turn it on on the phone itself)
is there a way to get all my photos that i had on my old phone back?
for example, if i get a new iphone, would i still be able to transfer the photos that were on my stolen iphone onto my new phone? (without iCloud....just using the same apple id user and pass)
Thanks.
O and one more thing..I read on other sites that I shouldn't contact the police because they just file a report and put the case aside.
Do you recommend that I still report it to the police..just in case?

Just so you don't hold on to that sinking feeling for not taking out every possible precaution aside from just leaving your phone at home and not using it... after having your phone stolen or .. lost:
I paid the insurance to cover loss or damage for two year... (really dumb of me since the deductible is $200. USD: more than I can buy the exact phone online and more than I could have sold mine if I had sold it online; (iphone 4 -32g). So don't kick yourself for not having insurance if you didn't.
I had all apps turned on: PhotoStream (which would have had to be active on your phone in order to retrieve photos to your pc or your mac now that it is lost). However, it is only as good as the last internet connection you were on and only if your were on that connection long enough for the photos to upload to photo stream. I was able to cover photos from Beijing and not the remaining 3/4 of my trip's photos.
Any photo app you may have been using most likely has an online access. Did you download a photo app? Start there. Do you have an itunes account? You can see what apps you have downloaded from there. If you use a mac you can see the photos in photo stream, (a sunflower icon).
Even if you had registered and jumped through all the hoops keeping app and updates up to par and a security passcode in place on the phone itself, your i phone tracking is not going to work at all unless the user is able to connect to the internet. This is not going to happen unless they can access the internet by having your passcode. So this tracking system, insurance and protection code is in most all cases a false since of security. It doesn't help you 95% of the time... i am guessing.
The except is possible I know.   I found two iphones one time and saw the owners request to call them that was sent from the tracking system. I called and returned their phones.   The people who have my phone have most likely dismantled it and are using the parts to recreate replications.... i lost it in China, lol.   where I saw massive fake reproduction within buildings that consume 7-15 floors and about 8 city blocks. So, it isn't always about your information: in this case they wanted the hardware. Which brings up the next point.
In the iphone tracking portion of icloud.com there is an option to erase the phone. I am not sure if this makes it unusable for the new owner of default or if it just clears your crap so they can actually use the phone.   I've left my stuff on the phone thinking it is most likely already in pieces. (a kinda Frankenstein-ish feeling when I think about it).   If you erase you phone via the icloud it seems you are no longer able to track it. it cuts all of your ties and abilities to do anything... if you could do something. ... hmmm.
So, do not bother with phone carrier insurance on phones: better to make sure it is covered in a home renter's or owner's policy. You have to specifically ask this of your agent or it is not a part of your coverage. This will cost you less than the usual cell phone insurance, shouldn't be more than $5. per month. (i paid $10!! .... should be a class action going on somewhere around that in itself).   Phone carrier insurance is a scam from A to Z these days... don't fall for it like I did. Yes, it was once a useful tool. Just make sure your home owner/renters ins deductible is not the same value as the phone.
So, do not fret that you did not have this "service" activated. Do however, check to see if you can download Photo Stream to any computer and access your last uploaded pictures from the phone. This application was most likely on your phone. Although you would have had to tie it to an account on the phone in order to tap into photo in a cloud of sorts.
Hope this helps if nothing more but to ease the pain.
ferfer

Iphone app asked me for username and password. how can i find this? it seems deferent than the apple id or i tune store username!

iphone app asked me for username and password. how can i find this? it seems deferent than the apple id or i tune store username!

Which iPhone app?
Don't just enter usernames and passwords into apps unless you know what it is for and why it wants it.

Is it true that the Mac App Store is significantly different than the iPhone App Store???

Is it true that the Mac App Store is significantly different than the iPhone App Store???

Thank you Kappy

Official Apple reseller says "iPhone 5s's camera is much worse than the other"

Hi Apple support and fans,
I am writing to ask you and maybe get Apple's attention to what happened to me. I bought an iPhone 5s 8 days ago. I bought it from official Apple reseller in Warsaw, the capital city of Poland. And then my adventures began.
First, the plug is British, not Polish, because as the reseller said "we have some iPhone not from official distribution, but it will work". Because I needed to buy an iPhone5s fast, I accepted that. However, the question is still there - is it legal to sell British iPhones "from unofficial distribution channel" in Poland?
Second, and more important, my iPhone 5s makes horrible blurred pictures. I mean they are really blurred... I read all the posts on this forum and I tried everything. Finally I decided to visit the reseller and here is what their representative said: "These pictures are totally fine. They are blurred, as this is not a professional camera". Wow! What a discovery. I know that this is not a professional camera, but I know how photos from an iPhone (4 and 4s) might look like. So I replied that something is strange and I wanted to give my iPhone back to check it (under warranty). The representative replied: "We will not take it, and I'm telling you the pictures are all fine. The camera in iPhone 5s is much worse than it was in iPhone 4s and hence the blurred photos. Just live with that".
And now my questions:
1. Is it true that the pictures must be blurred in iPhone 5s, just because it works so? I can't bvelieve it.
2. Isn't the fact that they sell iPhones from "unofficial channels" the reason why they don't want to take the iPhone under warranty?
If anyone from Apple wants to take a closer look at this issue and maybe discover some "strange" actions from Polish official Apple reseller, I'm open to provide you much more details on the purchase, the store location, etc.
Looking forward to hearing from you,
Kuba

iPhones are ONLY sold by Carriers and Apple an Apple reseller is unlikely to be authorised for iPhones and certainly would not sell an iphone with a foreign plug
You have clearly purchased a grey import a genuine Polish sourced iPhone sold by a legitimate iPhone reseller would have the correct plug for the Country
Big issue you have is warranty you need to take to an Apple authorised repairer
https://locate.apple.com/pl/pl/
luckily as long as iPhone came from UK you do have warranty ,EU is one "country" for Apple warranty purposes

Apple company. Most of iPhone 4g phone users complain about the OS7. Set as a survey of users of iPhones 4g to roll back the OS 6.1.3. Apparatus doesn't work as has to work. Constant lags am feeling it is not iPhone. It is Android or is worse than

Apple company . Most of iPhone 4g phone users complain about the OS7. Set as a survey of users of iPhones 4g to roll back the OS 6.1.3. Apparatus doesn't work as has to work. Constant lags am feeling it is not iPhone. It is Android or is worse than the Chinese phone.

Apparatus doesn't work as has to work.Constant lags am feeling it is not iPhone.It is Android or is worse than the Chinese phone. Phone simply brakes... to it чото doesn't suffice

I lost my iPhone 5 been 3 days... The I find my iPhone app useless, I lost my iPhone 5 been 3 days... The I find my iPhone app useless

I lost my iPhone 5 been 3 days... The I find my iPhone app useless... I blocked the iPhone already and give the phone my phone number and message to the thief.. Still nothing... Can I report this to apple to block my imei/serial number...

You should report this to your carrier, it is possible that they could block the iPhone from being reactivated. Take a look at this link, http://support.apple.com/kb/HT2526

Music-sound on iphone is worse than sound on mac-book

Is this problem only with my iphone?
the music played with headphones on iphone is worse than i listen to the same music with headphones on my macbook.
the music does not live on my iphone, the sound is hard and flat. (equalizer does not do anything, there is no difference)
on the macbook the sound is fantastic, very clear, perfect base etc...
anybody know how to solve?

Same Issue (Sorry timgeers, don't have an answer yet)
The sound quality on my iPhone is pretty poor. Before people tell me to buy new headphones, here are the tests I ran to rule out other variables.
Used my Shure SE210 headphones to listen to an iTunes store bought song (Leather so Soft by Lil Wayne) on my iPhone. With EQ off/on and sound check off/on (so basically all options tried) the low frequencies sound like on a blown out speaker.
To make sure it wasn't the headphone plug I tried the built in speakers. Same result.
To rule out the head phones (even though the previous test kinda did that already) I tried my Philips'. Same problem.
To compare, I listened to the same song with the same 2 pairs of head phones and the built in speakers on my macbook pro. Sounds fine.
Long story short, I came to the same conclusion as timgeers, the sound quality of my iPhone blows when listening to bass. Any ideas?

What is Apple doing to fix iPhone app failure

This problem looks like a bad MS conflict error... One of the biggest reasons I got away from PC.
I have a new (now 4 days old as of this posting) 3G iPhone with all updates. It has been registered with Apple and synced with my iTunes. I have loaded free apps on my iPhone with the reasoning being that if the free apps don't work, I surly will not buy an app from the designer of a non working free app.
I have done the reset and reboot, which "some" of the apps did work fine. But all, non standard iPhone apps, crash on startup following a sync section with iTunes.
Without claiming to be a programer or even a technician, it appears that the cause of the down loaded app failure stems from the sync with iTunes and maybe poor app design. Anyone from the PC world will recognize this as a "conflict error".
At the iPhone introduction Keynote address, I feel Steve Jobs lead me to believe that is would not happen with the 3rd party development of apps. It's just not the "Apple" way. I maybe wrong in that it is not an actual "conflict error" but something else, still, it is not what I have come to expect from Apple and hope that this problem is not a sign of the future with Apple. It also appears that better "quality assurance" is needed with app development and iPhone syncing.
My question is:
What, if anything, is Apple doing to solve this massive problem with downloaded apps and the iPhone and syncing with iTunes?
If someone could show me a link with an Apple reply to solving this problem besides reset/reboot/reload I would be a little more confident in knowing that I didn't waste good money and "TIME" in getting the iPhone.
This boot-reboot, reset, wipe it clean approach is not good, to much like living in the MS world, not Apple.

Going to the local Apple store this morning...
My problem is not uncommon as the board is showing signs of this happening to many others as well. That is where I found the restore and reboot information to try to solve the issue of crashing apps.
I understand that Apple will not "give away the cow", but letting iPhone users know that the problems they are having are being addressed by Apple is a little more comforting than nothing at all. Other wise, all the apps in world are useless and even more importantly worthless, if a person has to reset/reboot/reload just to get them to work.
IF Apple can not address the basic problems with todays iPhone apps, why should one believe that the iPhone 3.0 OS is any better? Using a PC comparison, which is better, XP or Vista. If the current iPhone OS of 2.2. what ever is not working that well (as related to down loaded apps and iTunes), will OS 3.0 be any better?
The waste of time I refer to is in going to the apps store and downloading the apps... Again why by apps if the free version does not work?

BT Openzone iphone app is worse than useless

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