BT Password Reset: Security Certificate

Ive gone onto the above page on several PC's today from three locations and all are displaying an "unsecure" message for the BT password reset page.
Of course it could be a con; but anyone else found this recently.
Any comment from the mod team to check the security certificate details?
AQ.
"Welcome to Royston Vasey - You'll never leave."

Hi AllanQuatermain,
Is this still happening?
Chris,
BT Mod Team
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Similar Messages

How can i change email address for security questions and password resets

I've noticed that my password reset requests are going to an old email acount. In fact, i am not sure where they are going.
the real issue is that i don't see a way to change it when i am logged in (it took me many tries to actually log back in) to my apple id account.
I've changed alternate email accounts, but again i don't see a way to change my destination email account for security section of the account.
Also i would rather reset these via text (ATT has this option for my cell phone account reset and i love it). I don't see an option like that from Apple at all.
Any suggestions and help will be much appreciated. Don't want to struggle with password resets every time i need to get in.

If you're able to supply two of your security answers, click here and follow the instructions to change your rescue email address.
If not, you need to contact Apple.
(125051)

I got "Invalid link" when I to reset my security questions from rescue email. Moreover when I log in into my Apple ID and click on Passwords and Security I'm thrown out with the message "An unknown error has occurred".

Here is my problem:
Need to change my email with the one that currently I'm using for rescue
Planed to change first the rescue email with a new one.
But:
I Forgot the security questions
Followed the reset security questions instructions.
Got the email on the rescue address but The link I've got on my rescue email to reset my security questions is invalid. By now the 3 hour window for the validity of the link is gone.
If I go via Apple ID, I login successfully but when I select Security I'm thrown back into Manage your Apple ID screen that displays now as well this message "An unknown error has occurred"
Tried several times, the same again and again.
On top of the long hours on the forums I spent 20 minutes over the phone with the US support on international charge, eventually I hanged up while waiting too long for the 3 rd expert but got an email later on indicating to clear my browser history and try again, which didn't work. Case number 519598448. Used my laptop with IE and my iPad, same result.

This problem now appears for me too.
When using iforgot.apple.com email-verification clicking the reset link results in the "Invalid Link" error.
The error, that caused me to do this (password failing to verify against iCloud) has vanished since though.

Can I use my existing E-mail address to retrieve my password reset through security questions

Can I use my existing E-mail address to retrieve my password reset through security questions instead of through E-mail. When I try retrieving my new Apple password through reset through security questions? On the Apple id, it will not allow me to do so becasue I forgot my security answers to the question. I'm naming one or two of the wrong vechiles which is what the questions ask me for for security questions.
For icloud do you reccommend that I keep that same E-mail address or create a new one for my iCloud mail aside from my G-mail address name?
I asked support community for the very first time to reset my security questions and it wanted me to create a new user name for iCloud when I already have *****l for my original Apple id.
<Email Edited By Host>

TheresaEW,
I’d recommend contacting Apple directly to resolve your security question issue.

I have been trying to reset my security questions. i have found others who said they changed them from the manage account and then password and security online, but i am asked to answer the security questions i don't know the answers to. help?

for some reason apple thinks ill know the answers when im trying to change them haha :/ does anyone know how to bypass this or any other way to change the security questions for your account?

Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support

Need to send my back up email a reset security questions email but the option does not show when I click on password and security

Need to send my back up email a reset security questions email but the option does not show when I click on password and security

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97456)

I need to reset security question but the email that was saved for changing the password and security question is blocked , what can i do

i need to reset security question but the email that was saved for changing the password and security question is blocked , what can i do?
i purchased my account but i cant use that because apple ask me about security question and i forgot the correct answer

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

I really need help on reseting my security questions i tried sending in my rescue email but the rescue email is not showing up on the password and security tab and i'm positive i don't know the answers this is really getting annoying _

i really need help on reseting my security questions i tried sending in my rescue email but the rescue email is not showing up on the password and security tab and i'm positive i don't know the answers this is really getting annoying

If your rescue email is not working and you cannot remember even one answer, then you only have one option - call Apple.
http://support.apple.com/kb/HT5665

I have a iPad mini, I recently acquired a $15 iTunes card to get apps and music. I have forgotten my security questions and I cannot buy anything HELP (I tried to reset them in the Password and Security tab but the text under the questions does not show)

I recently acquired a $15 iTunes card to get apps and music. I have forgotten my security questions and I cannot buy anything HELP (I tried to reset them in the Password and Security tab but the text under the questions does not show)

Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699?viewlocale=en_US&locale=en_US
Try the link above. Try to find a phone number for your country, call and ask for account security.

HT5622 When I sign in with my apple ID and password then goto password and security, i do not get the option to reset my security information. Why not?

I do not have the option to change my security information when I sign in to my Apple ID and goto Password and security. Why not?

Just to be clear - what are you signing into? You could be talking about connecting or setting a computer or device to your icloud or itunes account. You could be talking about logging into your icloud account using a browser to icloud.com. Or you may have followed a link to an Apple page that lets you edit your account.
If you can't remember your security questions/answers then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

How do I reset my security questions? Normally people are saying something about a rescue email or a thing that will show where your password and security are for me it just shows my two questions and that is it.- Help

How do I reset my security questions? Normally people are saying something about a rescue email or a thing that will show where your password and security are for me it just shows my two questions and that is it.… Help

Go to Appleid.apple.com and choose Manage ID you can change them from there.
You can add a rescue email if you don't have one there too.

Yahoo security password resets are causing misery ...

Yahoo has stepped up it's security and as a result is forcing many of us to reset our passwords when their program detects 'unusual activity' Quite what that means I don't think anyone really knows. I have been forced to change my passwords twice in the past three weeks. The ensuing havoc this causes is extraordinary. The password resets itself for brower access but it can take days or weeks for the servers to be updated for Outlook or Blackberry to be able to use the password. I have no spent some twenty hours trying to sort this out. It is a problem that BT is unaware of although I have made four complaints about it. BT seems to have structured itself to be largely ineffective to deal with any complaint. There is no person that you can speak to that actually can take responsibility. An organisation that is so slow to respond and so poorly organised to respond to customer problems in a effective way is going to loose my business. When they call you and can't reach you they just leave a message that they will call back. It would make sense to leave a contact name and number where you could call the technical line back when the customer is available. it is small things like this that show that this company has lost touch with pretty much all its values and principles. I have been BT for over 30 years and I have seen this company disintegrate into a confused mess.. I feel as sorry for the staff as for the customers, who have been structured into small cogs in the system with no power to actually solve things.

You have all had trouble with your password??? I have had this for months and it is only in the past week that this has stopped happening.People didn't believe me when I said my email client couldn't access the server. The cure[for a day] was to go to the BT yahoo sign in remove my correct password and re-instate it --that worked-for a day -so every day for several months I had to do this all the time. It has stopped at the moment but I wont be holding my breath I have had major problems with BT yahoo over several years and will be glad when that virus is removed and I am transferred to CP Yahoo high-jacks you to its paid for sites changes your tabs and bookmarks -sent me to the US yahoo website and the only option 2 years ago was to pay a website -to GET BACK TO BT YAHOO!!- It has multible accounts on Yahoo that I cant remove All business -The US-China-Italy many more ALL on my account I cant remove. I complained here and somone must have seen the complaint of an armed protection company who were using my account -that has now gone but the US government still think I run a government agency for the Native Americans and invite me to apply for grants for them. I will jump for joy!! when the yahoo trojan is removed from BT.

How do I reset my rescue email address since i have forgotten both the email password and security questions?

Hello,
I have suddenly decided to purchase some music off iTunes Today (Oct 21 - 19:45 CET) and I have forgotten my security questions. I therfeore had to try and reset them using my rescue email address. I clicked "Send reset security info to ..." on the apple.id.com page. I went over to hotmail and i couldn't remeber my password so tried the security questions which I also couldn't remeber. What I am trying to ask is, Is there anyway that I can change/reset my security email under the "Passwords and Security" sections of appleid.apple.com and under the question tabs?
If so could you please tell me.
Thank you for helping me.

No, you won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

How can I reset my security questions? When I go to the password and security section it asks for the answers to my security questions.

I keep reading that you can reset your security questions by going to the "password and security tab" in you apple id account. When I do this, however, it first tells me to enter my answers to the security question to verify my idenity. It there another way to reset them?

On your computer or safari on your iOS device navigate to:
          For Canada - https://appleid.apple.com/ca.
          For United States - https://appleid.apple.com/us/.
Click the "Manage your Apple ID" button, and sign in to your iCloud account. Once in, on the left side select "Password and Security", and this will populate our options on the right side. You should see an option to reset your security questions.
Also see this article about your "rescue email address" - http://support.apple.com/kb/HT5312.
If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly - http://support.apple.com/kb/HE57.   Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions.

I need to change the security questions but there is no option in the "password and security" option to reset them .......what should i do ???

i need to change my security questions because i forgot the answers to them ...... plus in the "password and security" option in the "manage account" department where the questions are asked , there is no option to reset the questions so how do i do it ????

See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

BT Password Reset: Security Certificate

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