BT says I'm not a customer so can I have a HomeHub...

I've been trying to update my SpeedTouch 330 modem to a Home Hub, but the BT website is refusing to sell me one at the upgrade price because it says I'm not a BT broadband customer. How can I convince it that I have been since 2005?
BT is still happily taking my payment for broadband every month!
Solved!
Go to Solution.

Hi Peterjtuk,
Thanks for the post, please use the 'contact the mods' link in my forum profile under the 'about me' section to send in your details and I'll be happy to help. You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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