BT Smart Home Cam 100 - Remote Access

I have just purchased a BT Smart Home Cam 100.
No problems with setup and getting it to join my home network (BT HomeHub3/BT Infinity).
Using the iOS App works fine when on the same WiFi network as the camera but fails to work away from the house. I have tried various WiFi networks (public and private), 3G/4G, nothing works. I get to the menu showing the camera but when I select to stream the video it can't connect (eventually I get the Limited wireless bandwdth error).
I have tried changing the camera video streaming quality settings from Auto to the lowest image size and still nothing works.
Do I need to setup anything on the BT HomeHub3 (ie port forwarding, etc)?
I can find anything on how it is working under the covers (network protocol/port wise) to allow me to try and resolve it.
Does anyone have any ideas?

Have you seen
https://community.bt.com/t5/Other-Broadband-Querie​s/BT-Smart-Home-Cam-100-app/td-p/1419016
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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