BT Speed Tester Issue

I often use the BTW Performance test to see what my BT Profile is.
My PC is running Windows 8.1 Pro with IE11 and my laptop is running Windows 7 Pro with IE 11. (and FireFox 30).
Both machines have the latest version of Adobe Flash Player (both the IE and Firefox versions) and Sun Java installed. All the Microsoft updates are also installed.
I have recently upgraded from Infinity 1 to Infinity 2. (Past the 10 days since upgrade).
I can run the 1st part of the speed tester with no problems, but when I run the further diagnostics, it starts running then each time it displays the same error message "Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information. "
If I re-run the test I still get the same error message. - Both IE and FF give the same error message.
Is this website faulty ?
I have tried the usual Browser fixes of trusting the website and running it in Compatability Mode, but the same error exists.
Both my machines are running as a 'standard user', that is locked down with no Admin Rights.
Any one else having the same issues, or is the site faulty ?

This is normally a site problem and often happens. Continually trying will usually get the site to work
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Similar Messages

HT1657 Last night I rented a movie successully (Argo) but it would not download. Support was called and I was advised that it was probably an internet speed issue. This was confirmed when I did a speed test as suggested. They now want to sell me some soft

Last night I rented a movie successully (Argo) but it would not download. Support was called and I was advised that it was probably an internet speed issue. This was confirmed when I did a speed test as suggested. They now want to sell me some software for $40.00. Help

Hi,
No, it was Apple. Last night the movie (Argo) was downloaded. It took about an hour, however it did not open.
I can watch the preview, but can't open it.
Thanks for your interest.
George

BT Speed Test

Hello All,
I got BT Infinity upto 80mb installed last Friday (went great, was told could only get 56mb, but i can download at 76mb)
when I goto http://www.speedtester.bt.com/ i am not able to run the speed test (the ADSL & Fibre to the Cabinet (FTTC) Diagnostics)
I enter my phone number, and it starts the test
It runs Test 1 and gets stuck on the "Upstream speed for:Test 1, at 100%"
it will just sit their for a age, then come up with site is busy.
any ideas?
Andrew
EDIT:
this is what comes on the screen
The system is currently busy. Please try again shortly, however if this problem persists, raise the issue with your service provider

Details from speedtest
download -59.26
upload - 11.04
ping 40
for real world downloading, i am getting upto 75mb, which i cant even tell you how good that is, i was on a 1mb to 1.5mb download
Andrew

The Delete Speed Test for Pages 2

Hello Pages fans,
“Speed” is a subjective term, so I wonder what people will find if they do this test:
Paste a phrase such as “The quick brown fox jumped over the lazy dog’s back. ” ten times to make a dummy paragraph. Put the cursor at the end of the paragraph and press and hold the delete key and count the seconds it takes to delete back through the the entire paragraph, letter by letter. (This will depend on the key repeat rate you set in System Preferences.)
If I delete a particular paragraph this way using Pages 2, when viewing the document in narrow format (i.e. viewing “fit page”) it takes about 22 seconds. If I view “fit width” and stretch the width across my 23-inch cinema display the same task takes about 101 seconds.
Using Pages 1 it takes about 22 seconds (“fit page”) or about 27 seconds (“fit width”). Not as bad.
I have tried every single fix proposed in this discussion forum to speed up Pages - to no avail. I am using a Mac Mini 1.42 GHz with 1GB RAM, a 23-inch display, 10.4.5 and the very latest updates. I have no other problems whatsoever in any other applications.
Incidentally, In Word 2004 the same exact test takes about 17 seconds no matter what (whether viewed at 10%, 500% or anything in between).
Trust me- I don’t actually sit around deleting paragraphs like this all day, but I do notice a very annoying typing lag. I’ve basically given up on Pages as a serious writing tool because of this typing lag / speed issue and gone back to Word. Pages 1 works fine and served my purposes for a year, but what future does the Pages application have if version 2 performs so poorly?
Do those who report having blazing fast Pages 2 performance experience this problem with this test?
Yes, this is a dreadfully boring test! But at least it’s not subjective and it’s not as iffy as watching the system monitor percentages jumping around.
Thanks in advance for any responses.
various macs... Mac OS X (10.4.4)

True, MMINSO, I can just go use some other word processor. (Thanks for the tip.) I'm sorry to laugh at your suggestion but you entirely missed the point of my keyboard input test when you told me to just delete the whole paragraph at once.
Ee gads... we could start a flame war over this! Can anyone think of a better, more reliable speed test to measure how Pages handles keyboard input?
When I type text while viewing a document at full width across my screen, the typing is much slower than when I view the document tiny size. The typing lags. By "lags" I mean that the keyboard input is behind what I am typing. I devised a mind-numbingly simple little keyboard input test to replicate this problem perfectly. Again: This test directly replicates the type of keyboard input slowdown problem I encounter while doing normal typing. So it's certainly relevant, and it's also measurable and replicable.
Naturally, it's not the actual number of seconds that counts, it's whether any given keyboard input task slows down when we do it viewing at different widths. The keyboard input rate changes, you see.
I had hoped that someone would verify whether they experience the same lag in typing under the same conditions. In other postings, others have simply described the problem as "infuriating" and dropped Pages entirely. I don't think that's very useful. I was trying to be a bit more scientific about it in the hopes that it might actually be helpful.
Maybe there's a better way to accurately demonstrate keyboard input lags in Pages?
Maybe my machine is the only one experiencing any slowness.

Standard local network speed test?

I recently setup up a dual-band (dedicated n, dedicated g) wireless network, and I think I am having some issues with throughput (qualitative observation). So I started trying to find a good metric for performance of the wireless systems. Note, I am talking here about the local wireless (Airport devices between home computers), not the connected internet speed (cable, DSL, fiber).
I see a lot of people copying files and timing the transfer. Is this the best there is? From what I've read, ping isn't such a good metric for network throughput. You can watch the kb/s transfer report on copy, but that isn't exactly stable or indicative of general performance. Any other tools, programs, methods, etc.? Or should I just be timing file transfers?
Thanks!

Yes, I know how to handle and suppress errors in LabView. I was mainly looking for a good example on a network speed test.
The test we have uses was written by one of our software guys, it uses two computers in a client-server arrangement and stops and displays an error message when the client computer loses connection to the server. Regardless of the reasoning I have given the programmer refuses to change it because he wrote the test for him and that's how he wants it.
I want a program that can use one computer with two network cards.
It will send a data stream out one NIC, through the UUT, and back in the other NIC.
Where it Will be checked for errors and dropped packets, and sent back through the UUT.
A continuous throughput speed measurment will also be logged along with errors, dropped packets, and retries.
I have never used any of the LV networking, tcp, etc VI's and was hoping someone had done this before because I do not have time to start from scratch.

Difference between Transceiver Statistics vs. Speed tests

We had been having problems with our DSL speed today. We discovered (obviously) that most of the problem was that my son was watching Netflix on our TV (through an app directly on the tv, not through a game console), which was sucking up most of our bandwidth.
But, while testing things out, we checked our Transceiver Statistics. We are getting about 3300 mbps download, but after running two different speed tests (speedtest.net and bandwidthplace.net), it seems we only ever really get about 1.5 - 1.6 mbps. This was after turning off the Netflix stream, by the way. This is basically our normal speed.
At any one time, we have 2 laptops and 2 Android phones connected to our network through a Beklin wireless router, as well as a desktop connected to the Belkin router through an ethernet cable. The tests have been consisten regardless of the number of computers running at the time, as long as they aren't doing anything with a real network load.
I don't think it's a problem with the router, because we can copy files between the computers at about 4 megabytes per second (36 megabits per second). Althought the WiFi connection says it's running at about 130 megabits per second. Maybe that's an issue with disk speed, I don't know...
Anyway, is there anything weird going on, or is it a symptom of outside network load that our speed tests are roughly half the value we see on the Transceiver Statistics for the modem?
Here is the full details from our Westell modem Transciver Statistics:
Transceiver Revision: 7.1.254
Vendor ID Code:        4
Line Mode:               G.DMT-Mode
Data Path:               Interleaved
Transceiver Information
Down Stream Path
Up Stream Path
DSL Speed (Kbits/Sec)
3328
512
Margin (db)
7.0
12.0
Line Attenuation (db)
42.0
18.5
Transmit Power (db/Hz)
14.0
11.0
Solved!
Go to Solution.

The transceiver stats only measure the speed of the connection between your DSL Modem/Router and the Central Office Equipment. You can get the full 3mbs downlink speed with losses a lot higher than 42db   I have seen it above 60db and still providing 3mbps.
However the link between your modem and the Central office is only small part of the total path between your computer and whatever internet site you are connecting too. Speed tests measure end to end, as opposed to only a small part of the message path. As a result speed tests almost always show lower performance than transceiver stats.
The best analogy is Verizon effectively only provides the on and off ramps to the Internet Superhighway. Just because the local ramp is clear is no assurance there aren't traffic jams elsewhere on the highway. The problem with most speed tests is you have no idea how your traffic was actually routed, and what constraints may be placed on it by parts of the network that Verizon has no control over.
The transceiver stats represent the best possible case. The reality is there is no shortage of issues upstream from the central office, either on, or off the Verizon network that can restrict your actual speed to considerably less than 3mbps. It is unlikely that your wiring inside the house is an issue, if it was, you would be seeing a downlink speed at less than 3mbps.
However your uplink speed seems slow. The nominal uplink for the 3mbps tier of DSL service is 768kbps, not 512kbps.

Difference between BT Broadband Speed Test and all...

I have recently moved to BT Broadband from TalkTalk as I was dissatisfied with the speeds that I was getting with my TalkTalk line – they were OK outside of peak time but woeful in peak time. With TalkTalk, I was on their ‘up to’ 8Mbps which, in practice, translated to about 6Mbps for download outside peak times but dropped to below 1 Mbps in peak (around 500Kbps and sometimes even lower!) – these measurements were taken regularly with both the TalkTalk and Think Broadband speed tests which were usually roughly in agreement and I haven’t had to rely on memory as I downloaded the spreadsheet records available to Think Broadband registered users.
I am now posting this in the hope that somebody can explain the difference between the BT Broadband Speed Checker (Here) and all the others available on the web.
When you are first connected to BT Broadband they warn you that your speeds will vary over the first ten days while they test your line to ascertain optimum speeds for it. During that time, I checked it every day early, mid-day and evening (usually around 0630, 1230 & 2000 hrs) with Think Broadband and, yes, it did vary – the first day it started at around 1Mbps for download but rose to 10Mbps by the end of the day. On the second day, it rose to a peak of 17.8Mbps which was unbelievably fast to use (well, to me anyway) but never reached that speed again as over the rest of the ‘test period’, the download speed dropped and dropped to the point where I am now outside of the BT test period and consistently seeing only 2 to 2.5Mbps over a 24 hour period.
I emphasise that those speeds were all recorded using Think Broadband but I am now doing tests using the BT checker mentioned above and the speeds which BT indicate for downloads are consistently in the 14 to 18 Mbps range. If I do the BT and TB test in quick succession, they generally show the BT calculated speed to be better than that of TB by a factor of around 7 (ie. TB at 2 Mbps whilst BT show 14Mbps). Now either they are measuring different things (or the sams things differently) or one of them is lying – all I know is that my general browsing experience is slower outside of peak times and I can tell by the time it takes to load pages.
I might have misunderstood something in these tests but I am now beginning to regret that I fell I for the BT sales pitch which promised me ‘up to’ 20 Mbps but ‘more likely’ 17 Mbps. I have tried to discuss thisl with BT Broadband technical support but they were no use whatsoever – indeed, I got the impression that he was reading from a script and as it didn’t cover my issue, I was wasting my time – it would also have helped for English to be his first language!
According to the BT test, I am well within their ‘minimum guaranteed access speed’ (Here). for my area (about 4Mbps) and therefore cannot do anything about it. BUT that is only when measured using the BT speed tester – with any other, I am well below. I am beginning to feel very conned and might even start looking to withdraw from BT if I cannot get this settled.
Can anybody help. I will happily post detailed records of my various tests or router stats if they will help.
Thanks in advance.

OK, I have now done all the tests etc. And here are the results:
ADSL Line Status from HomeHub 3
Connection Information
Line state:
Connected
Connection time:
0 days, 00:27:11
Downstream:
23.71 Mbps
Upstream:
1.176 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Fast
Noise margin (Down/Up):
3.4 dB / 6.4 dB
Line attenuation (Down/Up):
5.3 dB / 2.1 dB
Output power (Down/Up):
19.4 dBm / 11.6 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
41 / 24
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
20 / 7
Error Seconds (Local/Remote):
61 / 13
BT Speed Test Result
Download Speed: 6.59Mbps
Acceptable Range: 4Mbps - 21 Mbps
IP Profile: 21.42Mbps
Upload Speed: 0.99Mbps
Upstream IP Profile: 0.83 Mbps
Think Broadand Speed Test
Download Speed: 1.8 Mbps
Upload Speed: 0.9 Mbps
Uswitch Speed Test
Dowload Speed: 1.7 Mbps
Upload Speed: 0.9 Mbps
For what it's worth, I followed the guidelines for the BT test and took all of the tests within a 10 minute period.
All I know is that my daytime BT connection is nowhere near as fast as I had from TalkTalk. Indeed, it was not even quick enough to watch non-HD YouTube videos earlier this morning without freezing to buffer.

Speed Tests

Could someone point me to a decent test site to do speed tests against what my ISP have said I could theoretically achieve??
Also in directing me, could anyone clearly explain what the results actually mean (downstream / upstream??)
Thanks
Luke

This is a good one.
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Wireless Speed Test Great - Browsing Not So Great

I have a wireless setup and my MacBook Pro web browsing seems to be a bit slow. I ran a speed test (FTP) and it was blazing for my connection (over 1MBPS on Hughes.netb Satellite). The web browsing doesn't equate to this speed. Are there any Safari settings I should check?

Some satellite systems have fairly high latencies. The "standard" tcp/ip configuration is not optimized for such connections. You might try installing Apple's Broadband Optimizer and see if it improves performance.
Note, however, that speedtests only benchmark your broadband connection's best throughput. Browsing on the other hand has more to do with individual site conditions. Some sites are slow, some are fast. It depends upon server capacity, bandwidth limits imposed, server load, and many other factors. Except for fast download servers you may rarely see surfing speeds as fast as the benchmark speed test.
Why reward points?(Quoted from Discussions Terms of Use.)
The reward system helps to increase community participation. When a community member gives you (or another member) a reward for providing helpful advice or a solution to their question, your accumulated points will increase your status level within the community.
Members may reward you with 5 points if they deem that your reply is helpful and 10 points if you post a solution to their issue. Likewise, when you mark a reply as Helpful or Solved in your own created topic, you will be awarding the respondent with the same point values.

Safari - speed tests and pings

Hi
Not sure this is a Safari 6.x or 7.x problem as prior to upgrading to Mavericks I was experiencing similar issues.
On our work network, 200MB leased line, we're connecting our Mac estate over CAT6 yet we're experiencing extremely slow loading and hanging with Safari.
Having run some speed tests using other browsers and Network Utility it's apparent that there is an issue with Safari on upgraded machines and those 'out of the box' machines.
Ping tests on Chrome and NU are approx 1-3ms which is what we would expect (PCs are always 1ms), however in Safari ping tests range from 30-500ms constantly. We cannot get it below 30ms.
We have reset browsers, turned off extensions and still no joy.
Anybody else noticed the difference in speed?
Thanks

I am guessing that you are running a 'broadband' speed-test. These run their tests either in Adobe Flash or Javascript, the web-browser itself cannot do 'pings'. The different therefore is more likely to be how fast either Javascript or more likely Flash runs in a particular browser.
If you want to test a ping test at a computer level then you should either do this in Terminal.app by typing
ping address.to.ping
or use Network Utility which used to be in the Utilities folder but is now in /System/Library/CoreServices/Applications
Note: Most broadband speedtest sites do not work well on corporate high-speed leased-lines like yours, they have been designed for testing ADSL level speeds of up to 20Mbps and not leased-lines of 100Mbps or more.
I would not expect a ping response of below 10ms for any host outside your own local network no matter the speed of your link, however anything above 30ms would equally be considered slow for a leased-line. A mobile phone over a mobile data link would (alas) typically get much slower ping responses.

High latency and poor speed tests lately

For the past 4-5 days, I've been working with various Verizon techs to resolve a high latency/slow Internet problem. Their ultimate solution was that they have no idea why it's doing this, and since I can reach a few websites at full speed and their line tests show I'm operating at full provisioning, it's not their problem. "We can't control traffic outside of our networks." Well, my results are also showing problems with the Verizon servers, so I would think they should be more concerned. Most websites, however, exhibit the problem. So I'm stuck, looking for a better answer than "go away." Maybe some of you are experiencing a similar problem with latency or sporadic speeds?
My provisioning is 20M/5M. I'm in the L.A. area. (In the traceroutes below, I masked Hop 2 for privacy.)
I've experienced this problem with 2 computers (1 desktop, 1 laptop), both using Ethernet ports; one test using wireless on the laptop. I've plugged the router directly into the ONT coax to eliminate my house wiring as the culprit. Westell 9100EM router.
A few websites seem okay, and speedtest.net results always show provisioning at full speed to the L.A. server, but the problem persists when using the non-L.A. server. With speakeasy.net, even the L.A. server exhibits the problem. The latency gets worse as the night goes on, sometimes over 1000ms for some traceroute hops. In the morning, it seems to be back to normal.
Thanks for any help....
Jeff
Some examples...
In the past 2 mornings, I've had good results:
Speed Test (speakeasy.net, Los Angeles): ~ 19798K/4581K
Speed Test (speedtest.net, Los Angeles): always shows full provisioning ~19.74M, 4.56M, 19ms ping
Speed Test (speedtest.net, Dallas): ~ 19.81M/4.37M, 49ms ping
Tracing route to www.l.google.com [74.125.19.104]
over a maximum of 30 hops:
1    <1 ms    <1 ms    <1 ms myrouter.home [192.168.1.1]
2     8 ms     7 ms     7 ms xxxx.xxxxx-xxxxx-xxxxx.verizon-gni.net [173.55.xxx.xxx]
3     8 ms    10 ms     9 ms G4-0-6-1142.LSANCA-LCR-11.verizon-gni.net [130.81.140.122]
4    11 ms    53 ms    11 ms so-4-3-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81.29.244]
5    13 ms    12 ms    12 ms 0.so-1-2-0.XL3.LAX15.ALTER.NET [152.63.10.133]
6    12 ms    11 ms    13 ms 0.ge-7-0-0.BR2.LAX15.ALTER.NET [152.63.116.157]
7     9 ms    12 ms    42 ms xe-11-0-0.edge1.SanJose3.level3.net [4.68.111.249]
8    14 ms    12 ms    17 ms ae-63-60.ebr3.LosAngeles1.Level3.net [4.69.144.52]
9    21 ms    34 ms    35 ms ae-2.ebr3.SanJose1.Level3.net [4.69.132.9]
10    26 ms    19 ms    19 ms ae-83-83.csw3.SanJose1.Level3.net [4.69.134.234]
11    21 ms    22 ms    22 ms ae-3-89.edge1.SanJose1.Level3.net [4.68.18.142]
12    23 ms    22 ms    23 ms GOOGLE-INC.edge1.SanJose1.Level3.net [4.79.43.146]
13    29 ms    34 ms    22 ms 209.85.251.98
14    20 ms    23 ms    19 ms nuq04s01-in-f104.1e100.net [74.125.19.104]
In the past 4-5 evenings, I've had poor results:
Speed Test (speakeasy.net, Los Angeles): ~ 2441K/194K
Speed Test (speedtest.net, Los Angeles): always shows full provisioning ~19.74M, 4.56M, 19ms ping
Speed Test (speedtest.net, Dallas): ~ 8.28M/1.22M, 49ms ping
Tracing route to www.l.google.com [74.125.19.105]
over a maximum of 30 hops:
1    <1 ms    <1 ms    <1 ms myrouter.home [192.168.1.1]
2     7 ms     7 ms     7 ms xxxx.xxxxx-xxxxx-xxx.verizon-gni.net [173.55.xxx.xxx]
3   531 ms   502 ms   514 ms G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]
4   519 ms   506 ms   530 ms so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]
5   563 ms   564 ms   553 ms 0.so-1-2-0.XL4.LAX15.ALTER.NET [152.63.10.125]
6   577 ms   544 ms   524 ms 0.ge-6-1-0.BR2.LAX15.ALTER.NET [152.63.116.153]
7   477 ms   469 ms   459 ms xe-10-1-0.edge1.LosAngeles9.Level3.net [4.68.63.129]
8    11 ms    17 ms    19 ms ae-93-90.ebr3.LosAngeles1.Level3.net [4.69.144.244]
9   515 ms   559 ms   536 ms ae-2.ebr3.SanJose1.Level3.net [4.69.132.9]
10    20 ms    19 ms    19 ms ae-83-83.csw3.SanJose1.Level3.net [4.69.134.234]
11   524 ms   499 ms   544 ms ae-3-89.edge1.SanJose1.Level3.net [4.68.18.142]
12   490 ms   479 ms   464 ms GOOGLE-INC.edge1.SanJose1.Level3.net [4.79.43.146]
13    24 ms    22 ms    32 ms 209.85.251.98
14    23 ms    22 ms   489 ms nuq04s01-in-f105.1e100.net [74.125.19.105]
Solved!
Go to Solution.

MisterJefferson, your problem looks to be with hop #3. That is a Verizon router just after the gateway router for you. This will need to be addressed by a Verizon Network technician. Your hops to your router and your hop to the gateway look fine. Verizon will need to reboot that second router or re-route your hops.
Chernabog, yours is more difficult, you dont have any obvious big issue. However you do have a moderate jump at hop number 8. this is off the verizon network and is out on the internet. on one of the ATT routers. Unlikely you are going to be able to do anything about this. And as it is off the Verizon network, there would be nothing verizon could do about it either. Usually though, if it is a router needing rebooting, it will generally self correct after a few days. Or you could be unlucky enough to be going through a system that is overloaded or just plain old. This can be frustraiting. I myself play a lot of online games and if the server is in Washington DC (I'm in California) one of the hops I have to go through is in kentucky with sprintlink and their routers constantly give me a 500ms ping and I havent been able to get it corrected in over 4 years. Something we sometimes have to live with when it is out of our control.
====================================================================================
Error exists between keyboard and chair.

Having speed drop issue.

Hi,
I am having a speed drop issue since about this Saturday, in the night time and I dont see what the problem is?. The connection is being tested with ethernet cable straight to the HH3 and I have nothing else running in the background, no updates on the PC and all consoles are shutdown etc.. does anyone know why this is because I have never had this issue before and you will notice the speed drop downstream of about 2MB missing in the synch speed test, all tests I do I get the same results in the 22.6MB range Downstream and the uploadstream is always the same result at 2.26MB:-
Please click on pink star to the left and say thanks if I have helped you at all!. Thank you. Home Hub Page- http://bthomehub.home/
BT Speed test- http://www.speedtest.btwholesale.com/
Speedtest:-http://diagnostics.bt.com/login/?workflow=Speed
Net Connect test- http://netalyzr.icsi.berkeley.edu/index.html

Thanks guys for the replys.
@sjtp. Yes mate I agree maybe I should not be so concerned about the speed issue seen as though I do have a prity solid good connection for everything, its just a little annoying I am losing over 2MB somewhere, some how.
@curiousfellow. I have done just that m8ty and found channel 3 seems to be the best for me. I do get upto 300mbps on devices and no drop. I have ran through them all and noted down speeds, traces (bbc.co.uk) and pings to speedtest.net site and channel 3 is doing me justice it seems, its just the over 2MB difference that is bugging me out.
Can you see though guys, in my test it says 25.3MB to my modem but to my PC using ethernet to my HH3 I am gettting 22.6MB, I am losing quite alot, but why is the big question???, it is really annoying me, its not as though I am using long ethernet cables to connect to my HH3 or to my PC they are just normal length cables, actually also they are Cat 6 not 5 so there top notch ethernet cables, gold as well, I didched the BT ones for better cables!!!!. One time when I was first connected to Infinity, 6 months back I was getting around 27000kbps to my PC but that gradually went down so I went along with that cause others connected to Infinity in my area and I was one of the first houses to connect so I expected a drop but now over time it seems to be gradually getting lower and lower to my frustration!!!.
Please click on pink star to the left and say thanks if I have helped you at all!. Thank you. Home Hub Page- http://bthomehub.home/
BT Speed test- http://www.speedtest.btwholesale.com/
Speedtest:-http://diagnostics.bt.com/login/?workflow=Speed
Net Connect test- http://netalyzr.icsi.berkeley.edu/index.html

Internet speed test slow on MacBook Pro

I just moved into a new house and signed up for internet service with 100 mbps download speed. Sounds great! Except my newish (refurb purchased in Aug 14) MacBook Pro is only running a speed test with results between 2.92 mbps - 7.89 mbps. We've checked it against my husband's work computer which is an HP zBook which is getting results over 60 mbps. He also plugged in his computer directly to the modem and got 125 mbps!! His computer is lightning fast. Pages are loading in the blink of an eye. My MacBook is sluggish and taking a much longer time to load.
So, it's not our internet service. The problem is definitely with my MacBook Pro. It's even slower than my iPad. I've tried googling but I can't find anything about it and not sure where to start with fixing it. I'm not sure what specs I should include but my computer was advertised as having "the latest 802.11ac Wi‑Fi and Bluetooth 4.0 wireless technology".
Any suggestions?

802ac is the wireless WiFi.      WiFi issues may exist if you use 802.11g or 802.11b.   G is only 33 Mbps.   B is only 11 Mbps and is insecure.
MacBooks with a CoreDuo and or CoreSolo only supported 802.11g. You needed a Core2Duo to support 802.11n.    If you have a Core2Duo Mac, make sure the 8011n patch was applied to it.   Go to Apple menu -> About This Mac -> More Info or System Information to determine what sort of WiFi is your connection.
Note internet speed tests are not very reliable. And Mac OS X 10.6.7, if that's what you have is not able to run the latest Java, so its results could be skewed by the lack of the latest Java support.    It doesn't mean you can't get the speed though.   See this article about internet speed:
kad: Testing your internet connection speed

FIOS 150/150 but only showing 95/95 on Verizon Speed Test

Some context - have been on the 150 plan for about 6 months since dumping TV and Phone Service. I originally had the Quantum gateway router but was dissatisfied with the wireless coverage.Purchased a Netgear R7000 about 5 months ago and used it as an Access Point with the Quantum Gateway as the Router. Getting 150 up and down no problem.Switched out the Quantum router and used the Netgear R7000 as my only router and access point about 4 months ago. Was still getting 150 up and down. Returned the Quantum gateway to Verizon. At the beginning of this week, started upgrading some of the family PCs to Windows 10. After upgrade, realised that the Internet was slow. Measured using Verizon Speed Test, all of the PCs were showing 95/95 consistently. Tried it with my Macbook pro and was the same so not a Windows 10 issue. Rebooted router, no difference. Reset router to factory settings - no difference. Updated router firmware - no difference. Got in touch with Verizon support - they tested the connection, reset it and confirmed that I am still provisioned for 150/150.. Ordered a new Quantum Gateway to check that there is not a router issue (dubious on this) and will try it when it arrives. Has anyone had a similar experience or can anyone offer advice on troubleshooting this?

This is just a shot in the dark but when you were running the speed test(s) on your Mac, did you have any Windows 10 machines shut down? If not, and if you haven't disabled Windows 10's default bandwidth sharing setting, you might be experiencing bandwidth usage as explained in this article: http://www.computerworld.com/article/2955288/microsoft-windows/windows-10-commandeers-users-upload-bandwidth.html

Internet speed test EA6500

Hi guys,
sorry for my english.
I've a problem with the internet speed of my ADSL line(20Mega). Now I've the following components:
Dlink DSL-320B(modem)+Cisco Linksys EA6500. If I start a Speed test the result its only 4M in download, while i remove the router and i connect my Pc directly to modem, the speed test results its 13-14M.
Why? Is there any option in router that I must modify?
Help please.
Thx
Solved!
Go to Solution.

Do you have media prioritization enabled? This is most likely the case. You may disable this feature. Better yet, upgrade your router's firmware. This should fix the issue. Visit the EA6500 Support Page for the latest firmware.

BT Speed Tester Issue

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