BT Speedtester Error Message

Is anyone else having issues with the BT Speedtester? I constantly get the message 'The Performance Tester is currently unable to run a speed test for your broadband connection. Please try again shortly, however if this problem persists, raise the issue with your service provider'
The site seems to have been updated as it now asks if you use ADSL or Infinity. When you select Infinity it asks for either postcode and property number or service ID. I enter my address and it says checking user details before coming back with the error.

Sorry cliff, but I know some can get confused between FTTC and FTTP
But as Pipp suggested - best bet at the moment is to simply use speedtest.net and I'd suggest the Maidenhead XILO server has it seems to be the most reliable for FTTC results at least.
BT Infinity (EASTF) 58.93/15.94 Mbps [IP Profile: 60.8/20 Mbps] using Openreach Modem & Billion BiPAC 7800N

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BT Speedtester: HTTP Status 404 error message

This is a problem extracted from the thread below as it is a separate issue
http://community.bt.com/t5/BT-Infinity/Bt-s-speed-tester/td-p/405819
When trying to use the new Speedtester I get the message below in the banner line.
HTTP Status 404 - /PerformanceTester/applet/progressbar/progressbar.html
If I ignore the message and carry on I get a TEST Error message before any meaningful data is displayed.
The following is general information about the problem.
1.The PC involved is running Windows XP and Internet Explorer 8
2. The problem did not occur with the previous version of the speed tester.
3. Java does not start as it used to.
4. The Speedtester works OK using Firefox on the same PC.
5. When running the Speedtester on a different PC with IE 7 I get the following screen
6. Based on the above it looks as if this check is failing with IE 8 on the original PC but other than the 404 message there is no other indication of this including in the event logs in the PC.
7. At least one other contributor is having this problem.
8. It is not a JAVA problem otherwise Firefox would not work.
9. IE 8 is OK for most other activities so it appears to be an IE8 / New Speedtester problem.
Three final questions
a) Is anyone else having this problem ?
b) Has anyone got a suggestion for the cause?
c) Has anyone got a cure that involves XP and IE8 ? (I already have a work around)
Solved!
Go to Solution.

I have just discovered this thread
http://community.bt.com/t5/BB-Speed-Connection-Issues/bt-speedtest/td-p/409019
Based on the information there I have created a new favorite
http://www.speedtester.bt.com/ that as far as I can see is identical to my previous favorite.
The new one works !!!
The old one still gives the previous 404 error !!!

I am now getting a error message of -9808. I have to sign in to iTunes constantly and now my disc drive will no longer play movies or anything. I have Windows XP Tablet Professional Version. Both companies are pointing the finger at each other.

I am losing my ability to play and listen to the music I paid for on iTunes. I have to constantly sign in, I am now getting an error message of -9808. I can not even play movies any more. I am terrified to add iTunes to another computer. HELLLLLPPPPP!!!!!!

Netflix adapts to the connection. iTunes content is fixed, and will need to load a portion before playback begins.
It is best to troubleshoot the network to truly rule things out.
What is your current connection, via speedtest.net
Make sure DNS is set to automatic (settings - general - network)
If on wifi try Ethernet
Make sure router is up to date, reboot along with ATV
There may also be ISP throttling

When I download a movie I receive an error message telling me to try again later.

When I download a movie I receive an error message telling me to try again later. I have tried multiple times and can't get the movie to download. I have been charged for it but can't download it. I have downloaded other movies in the pat and they typically take a 8 hours or more on my high speed cable connection. I have loaded the latest software inot the Apple TV and it seems to be slower now. Any suggestons?

Welcome to the Apple Community.
Try unplugging the Apple TV for a few moments and trying again.
Sometimes if the download speed is too slow the Apple TV won't download, try checking your internet speed using speedtest.net

What is with this error message?

Usually after my computer is on for a bit, iTunes begins to get an error message that says "STATUSWAIT0". Even restarting iTunes doesn't help it, the only way to fix it is to reboot the computer and then it will come up again after some time. It's pretty annoying. Does anybody know what this message is referring to and what to do about it?
When I run diagnostics, the "reading status" light is orange. I don't know what I'm supposed to look for here but this is what the text says.
===============================
Found aspi32 running.
IDE\DiskMaxtor6B300S0_________________________BANC1980, Bus Type ATA, Bus Address [0,0]
IDE\CdRomPIONEERDVD-RW__DVR-108_________________1.04___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomNEC_DVD_RW_ND-2510A____________________2.15___, Bus Type ATA, Bus Address [1,0]
SCSI\CdRomXL0218JUFO724B________2.0B, Bus Type SCSI, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
D: PIONEER DVD-RW DVR-108, Rev 1.04
Drive is empty.
E: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
F: XL0218J UFO724B, Rev 2.0B
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 26:12 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
============================
I'm on a PC (XP) using the 7.0.1 version of iTunes
Windows XP Pro

What is your connection speed (www.speedtest.net)?
Check www.istumbler.net or netstumbler for interference
Ensure you are using your ISPs DNS

Error message: content cannot load, try again later

I keep getting an error message that content cannot be downloaded. I rented a movie and it wont load. I can see tv shows that I purchase, the wifi connection is good and I have already troubleshot the HDMI issue. Disconnected HDMI cables, removed the electricity from tv then apple tv etc. No luck. The movie will not download. Anybody experiencing this issue? My ATV was working perfectly until I ''updated'' the software!! I am thinking of reverting to factory defaults. Frustrated as **** about this. If anyone has any suggestions, please share.

Welcome to the Apple Community.
Try unplugging the Apple TV for a few moments and trying again.
Sometimes if the download speed is too slow the Apple TV won't download, try checking your internet speed using speedtest.net

Windows Vista: Ipod Error Message, no longer read by PCs

Hello,
I have a 5th generation black ipod video with 30GB of memory.
The other day I hooked it up to my laptop (Toshiba, 4 months old) that it's been functioning on with no problems whatsoever. This weird error message flashed twice about it not being able to sync because of some software problem.
Eversince then, the only thing I can charge my ipod on is the family treadmill in the basement (~_~) as no other computer in the house recognizes it. I can't even charge it through the wall sockets, either.
I have changed the ipod cord, still no luck. I've also reset the device about 3 or 4 times and uninstalled, restarted the laptop then reinstalled itunes. I would like to reset it back to factory settings but that's impossible as computers/laptops don't pick it up. I live very far from a Mac store...
What's a girl to do? I can't live without my Busta Rhymes and Wu-Tang Clan!
Any advice would be greatly appreciated! Thanks!

you have to update Vista go to this site and up-date http://windowsupdate.microsoft.com

Error message into a Variable.

Dear users,
I have a rather usual (unusual from the weekend beers for me though!!) query which I can't figure out a proper way to implement.
My requirement is like this:
I have a message class in which I want to define a text 'Employee number & not found'.
I want to use this in the program, but not to raise this error. Instead, I want to move this error message with the Employee number into a Character(200) variable.
So instead of using MESSAGE e0xx(messageclass) USING employee number, I would like to move the error text into a variable which looks like:
lv_text = e0xx(messageclass) USING '1234' which stores the text 'Employee number 1234 not found' in lv_text.
How would I acheive it??
Thanks, V!

Try tis way
message e999(00) with i_emp-empno into lv_text.
press f1 in message will provide you more details
a®

IPod seen by windows, not by iTunes+ weird error message

I have a first generation 2GB iPod nano and i use windows xp. I can't load any music because iTunes doesn't see my iPod and an error message pops up that reads like this: "iTunes: iTunes.exe corrupt file. The file or directory \iPod_Control\iTunes is corrupt and unredable. Please run the checkdisk utility." I've tried everything, reinstalling iTunes, different versions, reinstalling OS, resetting iPod, even on another computer, same problem. Other than that, the iPod works normally, it's just lacking music..
and why is there no email adress from apple for service qustions? 10x

I still don't get it, how can I put it in disk mode if I CANNOT see the iPod in iTunes..?
Did you read the document i linked you to? here's another link to it:
Putting iPod into Disk Mode
whereabouts in that procedure in that document (that you get to by clicking that link) does it say that you have to connect it to iTunes to put it into disk mode?
... never mind ... i guess you've fixed it anyway ...

Error message iPod cannot update b/c all of the playlists no longer exist

Hello. I have been getting this error message. "Songs on the iPod "MAR(the name of my iPod)" cannot update because all of the playlists selecting for updating no longer exist." And my playlists are still on the left side in my iTunes. They do exist. I have a feeling ths might have to do with the fact that on vacation the person I was visiting gave me a gift of putting all of his music that would fit into the external hard drive part of my iPod, and for the past week or so I have been putting that music onto my 40 GB portable hard drive at home. I suspect I took a vital folder out of my iPod by accident. Right now I have the folder iPod_control if I open my iPod up in My Computer. Am I missing something? Right now my iPod is empty because iTunes made a composite playlist last week and I deleted it thinking I could get my real playlists back. Can you help me, or reccomend a site/someone who can? Thank you.
PC Windows XP

hiya!
And my playlists are still on the left side in my iTunes. They do exist.
let's just doublecheck this. folks get this message if they have "automatically update selected playlists only" selected in their itunes "ipod" preferences tab. so bring up that tab ("edit > preferences", click "ipod" while the ipod is showing up in the source list), and do a playlist by playlist crosscheck of the playlists selected in that tab, and the playlists showing up in the itunes sourcelist.
is there any playlist selected in the preferences tab that isn't showing up in the sourcelist?
love, b

Windows Blue Screen Error Message Appears As Soon As IPod Connected

Everytime I connect my IPod to my computer, I get the Windows Blue Screen error message. Thought it was the cable, so plugged cable in by itself. No problem. Uninstalled IPod and ITunes software and then plugged in IPod, still got the Blue Screen. The Blue Screen says something about "recent plugged in device problem". It is not the cable, it must be the IPod. Did not have this problem when I bought it. Tried it on labtop and get the same error message. I can't do updater or anything that requires me to plug the IPod into a computer because the Blue Screen appears immediately. When I unplug, the Blue Screen remains and locks up the computer so I have to restart each time. I have tried everything I can think of. Please help.

Hi Mike thank you for replying,
I am not able to start the computer in safe mode, safe mode with networking, last good known configuration etc, Each time it quickly blue screens and restarts about two secs into the process.
I was unable to try a clean OS install from the disk as it gave the blue screen error shown in the original post. The same thing happened when I tried to use the repair option on the XP home disc. So i can't get into the computer at all to start diagnosing the fault, the only clue I have is the error message, and after searching the internet I haven't found much enlightenment from that yet.
If you can help me out or suggest where to search it would be much appreciated.
Thx

IPod Error Message: "The disk could not be read from or written to."

Hello!
I was syncing my sister's video iPod (30GB) and this error message pops up "Attempting to copy to the disk. "SARAH'S IPO" failed. The disk could not be read from or written to."
I have restored it three times already, but once it starts putting the music and files back onto the iPod it pops up with that error message. I have updated to the latest version of iTunes and iPod software available. My OS is Windows XP.
Is this something serious? Will I be able to fix it myself or will I need to send it in to be fixed by Apple? Will that be expensive? We didn’t get the Apple replacement plan. D=
Any help would be greatly appreciated. Thank you in advance. ^_^
PowerBook G4 Mac OS X (10.4.3) 15" PowerBook 1.5 GHz PowerPC G4, 1.5GB RAM - Windows XP with iPod 5 Generation

Okay I went thru that entire list and here's what I got...
(1) My OS is XP and is running fine.
(2) I've updated my windows
(3) I don't know of any software that might be interfering.
(4) There are no damaged files.
(5) My Windows hard-drive is not damaged and I've tried restoring my iPod's disk thru iTunes but it still doesn't work.
(6) I don't have an iPod photo and I can't find the folder to delete the cache if if I did.
(7) The USB cord is firmly connected into my USB port and my iPod
(8) My music is on my external hard-drive so I need to keep 3rd-party hardware connected
(9) I will try another USB cord to see if that works.
Is there anything else that I can do? Can Apple fix this?
Please let me know.

IPod Touch will no longer sync...error message.

For some reason my older iPod Touch without a camera on it will not sync any more and I am getting an error message saying this iPod cannot be synced. Now I had it set up to sync over Wi-Fi and I would occasionally hook up to the computer with the cable and got error messages on both. Now I read something about removing the SC Info Folder. If I do that will that mess things up with syncing my iPhone?

What is the exact wording of the error message?

Error Message: Need to purge Cache in Adobe Bridge CC (on PC)

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Yes, you can delete the cache files manually, Just be advised that Bridge will become very, very slow until it finishes rebuilding its caches. Depending on your files, that can take a few minutes or several hours.
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If you can, save the cache files before deleting them to an external drive, so that you'll have them as backup if something goes wrong.

Error message when installing Photoshop CS2 in Windows 8

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BT Speedtester Error Message

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