BT sport included in broadband usage?

I was under the impression that BT sport would not be included in the monthly usage allowance. A few months back i could see that watching BT Sport on my PC via online was not affecting usage. Now it seems to be included, although that is via a tablet, using wifi via my hub.
Can somebody clarify if it is supposed to be free for any source, eg hard wired PC or tablet via wifi from my Hub, or if there are exceptions? Ta.

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Similar Messages

Does BT Sport count towards my broadband usage?

Am I right in assuming that BT Sport is not like BT TV which doesn't count towards broadband usage. BT Sport could make a significant difference in my usage.
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Watching BT Sport on the online player or app shouldn't count towards your data usage cap. I would keep an eye on your usage meter this month just to check BT have set things up correctly though.
See http://bt.custhelp.com/app/answers/detail/a_id/45884/c/348,6604,6605

Broadband Usage watching BT Sports online using BT...

I have been charged for going over the 10GB limit. We do not stream apart from watching TV sports via the application at home where we have BT broadband.
I phoned BT this morning and they say, watching BT sports via the APP COUNTS TOWARDS USAGE. I have read the terms and as you say this does not count towards usage:
"How much broadband can I use?
Also, great news if you're a sports fan. Any content you watch or stream via the BT Sport app and online player using your BT Broadband connection will not count against your broadband usage limit, so you can enjoy great live sport without the worry."
Who should I contact with this issue, as BT customer services say watching the APP counts towards USAGE and therefore I am being charged for exceeding the limit.
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Hi egr55,
Please use the 'contact the mods' link in my forum profile under the 'about me' section to send in your details. You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

BT Broadband Usage and BT Sport

Can you tell me if, when I watch BT Sport online, it goes against my BT Monthly Broadband Usage?
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If you have BT Broadband then the answer is NO it does not count against your Broadband Usage .

Broadband usage monitor

I have also experienced the excessive BT broadband usage. I opted for option 1 because I have no interest in downloading Video's/music, apart from reading both BBC and Sky news the only other use is my wife using the online facebook game.
I received an email from BT last month saying i had reached 7GB of my 10 GB usage and just cant figure out why
I have downloaded a usage monitor which greatly differs from BT's own monitor,
What I would like to ask is, does the monitor I downloaded only monitor what is open on my desktop, 2 whould there be a differnce between High Speed Broadband and those who's broadband is connected via telephone line.
if this is the case as i suspect, then someone downloading a file on high speed whould use less bandwidth than someone downloading on slow speed. look at it as sending a fax, it may cost 10p to send a fax on a cheap machine but to send the same sheet on a quality machine may cost 6p, I dont no?

Deke wrote:
I have also experienced the excessive BT broadband usage. I opted for option 1 because I have no interest in downloading Video's/music, apart from reading both BBC and Sky news the only other use is my wife using the online facebook game.
I received an email from BT last month saying i had reached 7GB of my 10 GB usage and just cant figure out why
I have downloaded a usage monitor which greatly differs from BT's own monitor,
What I would like to ask is, does the monitor I downloaded only monitor what is open on my desktop, 2 whould there be a differnce between High Speed Broadband and those who's broadband is connected via telephone line.
if this is the case as i suspect, then someone downloading a file on high speed whould use less bandwidth than someone downloading on slow speed. look at it as sending a fax, it may cost 10p to send a fax on a cheap machine but to send the same sheet on a quality machine may cost 6p, I dont no?
Hi. Welcome to the forums.
You say you received an email last month for reaching 7GB - that was for April.
May I ask what usage monitor you are using, and how does it compare with your current May usage online meter from BT ?
The downloaded monitor will only record what that particular computer is using (won't include other computers, games consoles, mobiles and TVs etc). And then there are various settings in different programs to cater for usage within a home network etc.
What Facebook game is being used may I ask? Some of these applications can use many 100s of MB per day, so this alone could account for a lot of the usage.
There should be no difference between any "high speed" user and standard ADSL in terms of usage. In your example of downloading a file. The high speed (e.g. fibre) user will use exactly the same data content as a person on a slower connection. The speed is irrelevant with regard to how much is being used.
You can't compare with a fax machine, because typically these used normal phone lines which are charged on a timed usage - so the longer the call, the dearer the cost. In your example it could actually be dearer to use a quality fax machine, because it may take longer to send a higher quality copy.
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Broadband usage limits

Hi guys,
I am not a happy bunny - previously had unlimited BB with AOL but BT sales advisor assured me that 10gb limit per month was a huge amount and more than enough for our family - he asked about downloading moviees (just occasionally) online wii games (rare) surfing (quite a lot) etc and said we would be fine.
One week into our BT contract we have used 2.5gb according to the monitor - I have no idea how since we haven't downloaded any movies or used online games. I found a website that asked me to put in my average surfing, downloading etc and it estimated we would use max 7gb per month.
Is it possible to get a breakdown of our BT usage? I can get itemised bills for mobiles and landlines so surely I should be able to get an idea of downloads/uploads etc?
thanks for any help.

Hi,
We have skype but rarely use it and haven't in the past month. My daughter does access facebook on her blackberry quite a lot but she gets that free in her blackberry deal. You tube - yes I watch the occasional news item that links through to Youtube.
I gather you can get a broadband usage summary from sky if you request it in writing. Are you saying that it's impossible to get any type of breakdown from BT? How can that be? Could you sell any other product and just expect the consumer to believe your estimate of how much they used? There has to be some way customers can query info they think incorrect?
In any event, after reading other replies it seems that what has actually happened is that we have been grossly misled by the BT sales guy we spoke to. (He also told us we could carry forward our old email address - which turned out not to be true either).
We got a promotional price for 6 months and when I called BT, the girl suggested we upgrade to 40gb and it would cost only about £5 per month more BUT she then said since we'd got a promotional deal on the 10gb we would lose that discount so our bb will increase from £13 to £22/23 per month.
I seem to recall that the terms included a 30-day period in which we could cancel so unfortunately that looks like the best course of action. I don't want to have to worry all the time if we use iplayer or download a movie that we're going to exceed our limit - we are a family of 5 and all use internet, emails etc.
*When I told the BT girl I spoke with about this that I wanted to make a complaint because we'd been misled, she said there is no complaints dept as such and best she could offer would be to put me through to her manager. That didn't sound good either - there must be a customer service dept that deals with issues like this.
Finally, if someone could tell me how to access the home hub settings to check on usage that would be great.
I downloaded a program some time back called Netlimiter that was supposed to give you a running check on bb usage but it was a free version that doesn't seem to work on my machine.
thanks again everyone for the help.

Broadband Usage Problem - Need Proper Help From BT

Hello,
A day ago I received a message from BT saying that I was approaching the usage limit for my BT broadband. I am on Option 2 and normally use around 20GB in a month. I checked my usage on My BT and found it was 38.64GB on 14/2. I checked again this morning and found it was now 42.73GB for the 15/2.
I've tried calling BT, but have only got through to the BT help in India. The first person I spoke to said it was because I was being charged for my BTVision usage and wouldn't accept that it was independent of my broadband. I tried again, and the second person said the same, but upon my insistence checked with a colleague - and came back apologising, saying that the BTVision usage was separate and so I would not be charged at the end of the month.
I am scared to use my BT broadband and BTVision for fearing of incurring more charges. I have not done anything that warrants high usage: I don't watch films or play games on-line. I read news, check e-mails, do banking, view video clips - the usual everyday stuff.
Please can somebody from BT help me? I am tired of trying to explain the situation and getting the same scripted answers. The stock response from the BT staff seems to be for me to upgrade to an unlimited package, but I want to know why this is happening (is it a mistake on BT's part? I did not use 4GB yesterday), how I can go back to my normal broadband usage, and whether I will be charged for this excessive usage. In short: something is wrong, I have little control over the situation despite trying repeatedly to talk to someone from BT, and I would like some help.
Thank you
Paul
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PaulP1966 wrote:
I've received a very helpful message from a Forum Moderator explaining my problem. The usage monitor also included my BT Vision usage, so I have not exceeded the limit with my broadband. Hopefully this problem will be sorted out in the next few weeks.
It seems a great shame BT's staff in India aren't aware of this problem - it would save a lot of time, telephone calls and worry.
This is extremely interesting. I've been having this problem since last summer and still am. I have a similar type of usage to you with browsing, emails etc. My work IT department are gobsmacked how my usage can be so high.
I've been through exactly the same where I've stopped using my BB service for fear of being charged and i have always suspected BT Vision usage was being included. During a 1 hour phone call with India and several times since I have been told it is "IMPOSSIBLE" for BT Vision usage to be included. This admission appears to prove otherwise !!

Broadband usage - no emails?

Hello all! 1st post here after much trawling and reading of threads so hopefully I've done the right thing by searching the forum first for an answer prior to posting...if my searching was substandard then I apologise in advance...
I've searched the forum a lot over the past few days/weeks and I see that I am one of many that has experienced unrealistically high usage according to BT'S usage monitor. Notwithstanding the fact that I think it is inaccurate based on my experience with my previous ISP when I had to try really hard to get up to 10GB usage (to get my money's worth ) and I'm now using up way more than this monthly, I have the following questions which I would be grateful for any enlightenment:
My broadband usage monitor has disappeared and I can't find any thread on here or any explanation on the BT site explaining why this has happened (the other thing I see in MyBT is that it's unavailable and that they hope to restore it soon). I know it was acknowledged to be wrong due to inclusion of YouView figures but is this the reason for the disappearance? Any thoughts on this?
After a livechat conversation this morning I called Consumer Billing - Broadband on 0800 800 150 to try to get some usage figures. Apparently I am at 18.23GB so far this month, following 24.53GB last month. The PC is virus/trojan free so I just don't fathom it...HOWEVER my issue is that I've never received an email from BT flagging up the heavy usage. I've checked my BT Internet (Yahoo) email address as well as my email address as supplied to BT but nothing - again, is there any logical reason for this?
We have TV (YouView) from BT and often use the catch up TV service through the set top box but I'm assured by BT that this doesn't count towards usage. This is how I was sold the service and what I read on the BT site - I am correct here aren't I? (by the way with my previous ISP I often accessed iplayer, sky catch up and never got close to the usage figures given by BT). Does anyone know whether the above figures would include YouView usage? I suspect the answer is no (but can only explain it if the answer is yes) but the person in the overseas call centre just pointed me in the direction of the thinkbroadband usage monitor...
Like others, I am a bit lost as to why the usage is so high but feel I have little option other than to upgrade to an unlimited package at higher cost. Not ideal and I do feel a little unhappy given I (and others) don't believe or understand the usage numbers.
Thanks,
Jason

If you do decide to upgrade follow these links.
http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=25633&s_cid=con_ppc_m...
They might tell you this deal is for new customers only and that an existing customer has to upgrade via this link
http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=27281
which costs more but I'm sure if you haggle with them and point out that you are a loyal customer and will stay loyal at least for the length of the contract they will do a deal.
You can also contact the options team on this number 0800 800 030 they are UK based which might be a better way so that you can haggle with them to get the best deal.

Broadband usage gone over warnings but used less t...

Earlier in the month I had an email from BT to let me know I'd used more than 7Gb of my 10Gb allowance. I used the broadband usage calculator which told me a similar story.
Trouble is I'm on the 40Gb option, have been for about a year, when I click through to my account details that is what it states there.
Having just done the usage calculator again, it's now showing red - limit exceeded - 28Gb used of a 10Gb allowance, but again clicking through to my account details, that still shows I'm on 40Gb monthly usage plan.
This has worked as expected in all previous months, anyone any ideas why one part of the BT accounting system has me flagged for a different usage amount than the other? And who do I need to speak to get all ends stating the correct amount?
Thanks for any pointers folks...
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Hi Mr Whippy,
Thanks for the post and welcome to the forum. I would like to double check this for you.
It sounds to me that your package is correct on your account but your usage profile may be wrong. This is only an educated guess, without checking your details I cant be sure
Please drop me an email via the 'Contact Us' link in my profile. (click on my name and you will find the link under the "about me" section). Include your BT account details and the link to this thread. I'll get to the bottom of this.
Cheers
Sean
BTCare Community Manager
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We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Broadband usage meter for BT users

How do I use the broadband usage monitor?
What information is being displayed?
The monitor is designed to show you all the usage that has been downloaded and uploaded over your broadband connection for the current month. This will help you to see how much of your monthly usage allowance has been used and how much there is remaining. The monitor only includes usage which counts towards your allowance; traffic from services such as BB talk and the BT Vision video store, is discounted from your total.
The monitor also helps you to manage your usage by displaying three different views to indicate the current status your usage:
If the slider is green then, at the last update, you were within your usage allowance.
If the slider is yellow then, at the last update, you were within your monthly usage allowance but there is a chance you might go over before the end of the month.
If the slider is red then, at the last update, you had already gone above your usage allowance and you may be subject to charges as outlined in our Fair Usage Policy.
If you are on an unlimited product then you will never be charged for additional usage. The usage data will be displayed in blue for all customers who have an unlimited monthly usage allowance, subject to the Fair Usage Policy.
If you are finding that your current usage allowance is not meeting your needs, then you might want to consider upgrading to one of our broadband options with a higher usage allowance. To find out more please see; How can I increase my usage allowance?
How do I access the usage monitor?
You can access the usage monitor through your My BT online account at any time. In the product section of My BT there is a 'View my broadband usage' link, click this link to open the usage monitor.
When is usage information updated?
The usage displayed on the monitor is scheduled to update every 24 hours. To help you keep track of the updates, the time and date of the last update are displayed on the left hand side of the page.
What if I have more than one billing account?
If you have multiple broadband accounts it is important to check that the right account is selected in your My BT page. You can change which account is selected using the drop down list on the homepage.
Troubleshooting - Why isn't the monitor displaying correctly?
If you are having problems accessing the monitor it may be because:
You do not have a My BT account set-up.
The usage monitor is undergoing maintenance. If this happens we will display a service message informing when the monitor will be available again.
The service is busy. In the rare event that this happens a service message will be displayed to inform you. Try again at a later time to access the monitor.
The monitor is not displaying correctly. It may be that you need to adjust your browser settings in order for the monitor to display correctly. Alternatively the device you are using to access the monitor may not be supported. Try accessing the monitor from your PC.
Summary:
The usage monitor helps you to manage your usage by showing how much of your monthly usage allowance has been used and how much is remaining each month.
The monitor is accessed through the My BT online account. You may need to register for this service.
Usage is updated on the monitor every 24 hours.
It is important to make sure the correct billing account is selected in My BT to ensure the right usage data is displayed. The telephone number of the broadband line is displayed on the monitor.
There may be some occasions when the monitor doesn't display correctly, please see the troubleshooting section to address these.

mehtdosa11 wrote:
hi andy,
thanks for you reply, some usefull links there..
i just noticed a reply you made to another post..
"suggested keeping a daily figure from the BT online meter, and I was also going to suggest that you perhaps look at the hub stats for up/downloads too."
how do you look at the hub stats? as i would like to know this info. accordibng to bt i've used 52.18gb since 4th november..
Hi again.
On my hub 2, type A - log into it, typically http://192.168.1.254/ or http://api.home. The Settings (enter your hub password). Advanced settings/Continue to ..... and click the Broadband link. I'm sure there's a simpler way, but that's how I do it (albeit infrequently). You then get a Data transmitted line giving up/downloads.
That figure may well contain things like BTVision access, BBTalk and other items that are not included in the overall usage.
However the hub stats will not be based on the connection time shown above, but possibly on a hub reset. I've not not really checked this, but other folk will know.
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Broadband usage contact email

From the Broadband usage page on My BT I see I've used up over 75% of my 40Gb download allowance and that BT have sent me an email to inform me of that. However the contact email is an old email no longer in use, I can't find anywhere to change it to my current email.
The main email attched to the account is vaild and BT contact me on that regularly for billing etc. I can access that one by 'Edit Account' on My BT.
Anyone know how to change the email BT send the usage notification to?
Thanks.

Hi tullyhubbert,
I can sort that for you if you use the 'contact the mods' link in my forum profile to send in your BT account details including the email address where you want the notifications to be sent. You can find the link by clicking on my username.
Cheers
Neil
BTCare Community Mod
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Broadband usage extraordinarily high

My broadband usage seems to have gone through the roof over the past few months without any great change in what we do with the internet. Granted we have a lot of tech connected to the WiFi but I can't see that what we do should be sucking up so much data. We were on the standard BT Broadband with a 40GB allowance which seemed to be quite adequate, in that I never got an email from BT about charges. Recently we chanegd to BT Infinity with the same 40GB allowance and suddenly usage has gone mad, over 80GB for each of the last 2 months.
We have:
2 laptops: One of these is used pretty much constantly by our daughter for Youtube, Facebook and email after school, so maybe 4 hours usage in the evening. Once or twice a week we'd watch BBC iPlayer or 4OD for up to an hour in bed. The other laptop is only used intermittently and then usually to play Minecraft and a bit of Youtube.
1 desktop: I play World Of Tanks on this for maybe 10 hours max in a week. Usually it's a struggle to get near it when there are 3 boys who constantly want to play Minecraft on it and then watch Youtube videos on it (about **bleep** Minecraft). The desktop would be on from 4:30pm - 10:30pm during the week and about the same length of time daily at the weekends (I do kick them out to the street occasionally!)
2 XBoxes: I is mine and is used very seldom and rarely online. The other is used by the kids but the only online stuff is Fifa 11 by one of the boys. Even at his worst this would be maybe 20 hours a week online.
2 iPhones: We download email and occasionally surf the odd page. I tend to download apps and updates at work and my fiancee rarely downloads new apps.
BT Vision box (which doesn't count towards the usage).
Currently the usage meter stands at 77GB and we're only 3 weeks into September so we seem to be on course for 100GB or more this month. The kids are back at school so computers don't get switched on till at least 4:30 and they're all off by 10:30 at the very latest. Also there's a hiatus for homework and dinner so they aren't on constantly. We don't use Skype or uTorrent so I'm baffled as to how we're using what must be 3GB per day!
I've seen stats that said 1 hour of XBox gaming is about 20MB and I'm assuming similar stats for PC multiplayer gaming. Even if I double the estimates of our XBox and PC gaming that's still only 1.2GB in a week!
Constant watching on Youtube is supposed to be around 100MB an hour if you allow for searching time. Even if our daughter was doing nothing else but Youtube every evening that's still only about 0.5GB a day. The boys occasionally interrupt their Minecraft playing to watch a Youtube video (about Minecraft!) but you'd struggle to see Youtube using up 1GB a day.
I guess that leaves our BBC iPlayer and 4OD watching. Possibly this is the culprit at 500MB per hour but we don't watch it every night and usually it's only 1 show which tends to be 30 minutes long. Even 1 hour a night would only add 0.5 GB to our daily total.
We do watch iPlayer via BT Vision but again that's not every night and BT Vision isn't meant to count towards your usage rate.
So adding up an overestimated account of our daily usage:
Youtube: 0.75 GB
iPlayer: 0.5 GB
Gaming: 0.2 GB
That's roughly 1.5GB a day or 45GB a month. Throw in a few Windows and virus updates, a World of Tanks update and some Minecraft texture packs or whatever and you could push that to 50GB a month, but not 80GB and certainly not 100GB.
One evening last week Networx showed that the desktop had downloaded 1.2GB but it had only been on for a hour and our daughter swore blind she'd only watched some Youtube videos.
I use BT's Netprotect Plus and downloaded Trend Micro's Housecall to search for viruses but they didn't find anything. I'm wondering if there's something on one of my PCs that they didn't detect? Is there a difficult to detect rootkit on them or some kind of bot infestation? Are my estimates wrong? Do I need to ban Youtube in my house?
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HI Do not forget uploads are also included in your usage allowance also facebook any social media gaming on face book can use up to 200+ mb per hour also possibly a little extra usage during the schol holidays soon mounts up
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Broadband usage charges explained

Your broadband usage is the data that you upload and download from the internet. This includes activities such as internet browsing, watching a video online, online gaming, and downloading.
We have a usage policy that covers monthly usage allowances and manages the use of specific applications on the BT network, and is measured on each calendar month (from the first of the month to the end of the month).
More details on our usage policy are available here.
What are BT's Monthly Usage Allowances?
BT offers a range of monthly usage allowance options, so you can choose the product that best suits your needs.
Allowances for broadband products introduced from 1 February 2013:
Allowances for other broadband products:
What is broadband usage?
When you access the internet you are uploading and downloading data – your broadband usage.
There are three main factors that contribute to the total amount of usage we measure on your line:
•The number of devices you're using to access the internet at any one time (for example, computers, laptops, smartphones and tablet computers);
•The amount of time you're on the internet;
•The kind of things you're doing.
Some activities involve more usage than others. Watching a video, for example, involves downloading loads more data than looking at a simple web page or a sending a short email. The table shows what kind of usage is involved with some common activities:
*these sizes are approximate and can vary.
Our broadband options have different amounts of monthly usage allowance designed to suit different types of broadband users. Read more about monthly usage allowances and our broadband options.
I’ve been charged broadband usage charges, how can I keep an eye on my usage?
Your service won’t be affected if you go your monthly usage allowance, but you will be notified via email if you reach 80% (if you’re on a 40GB limit product) or 70% (if you’re on a 10GB limit product) of your usage allowance each month, and a further email if you exceed your allowance in a particular month.
We will send emails to your active BT primary email address (e.g. btinternet.com) that was set up when you ordered broadband or an alternative email address that you have given us for the purpose of contacting you.
If you exceed your usage allowance, you'll be charged for additional usage in units of five gigabytes (GB), at £5.30 per 5GB.
To help you keep track of your usage we provide a usage monitor which shows how much of your allowance you have used and how much is remaining, each day. You can access the usage monitor through your online account by clicking the 'View my broadband usage' link in the broadband services section. If you haven't set up an online account then you can register at www.bt.com/mybt.
Click here for help on how to use the broadband usage monitor.
If you're finding your monthly usage allowance inadequate and are regularly paying charges for additional usage, you can upgrade to a product with a higher usage allowance. Upgrade your broadband here.
I need further help
Why not post your question in the Other Broadband Queries board for further advice about your usage.
Stephanie
Stephanie
BTCare Community Manager
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Park_Ranger wrote:
... but they charge £5 for just 1gb ! (A £1 a gig I could accept).
It should be £5 for 5GB, but unfortunately it's charged in 5GB chunks (so it is effectively £1 a gig)...
From the Broadband usage policy:
http://bt.custhelp.com/app/answers/detail/a_id/10495/~/broadband-usage-policy
"If you exceed your usage allowance, you'll be charged for additional usage in units of five gigabytes (GB), at £5 per 5GB. Charges will apply from the second month you exceed your allowance and will be shown on your BT bill."

Broadband usage and BTFON

My broadband usage was a fairly steady 7.5GB a month - at least, that's what the usage monitor says.
In July this year I apparently went over my 10GB limit. Not having monitored my usage, I didn't think much about it.
Then in August it went over again, despite no-one having been home to use it for 10 days of that month.
So from September 1st, I started checking it daily. By September 12th, I had used 2.58GB. On September 13th that went up to 5.52GB despite no-one being home for most of that day, and in the short time I was home, I certainly didn't download or upload any video or other large files. The last couple of days my usage has been low again, despite streaming a 30 minute video.
We signed up to BTFON, so I'm wondering if someone could have hooked onto our system and used it that way? Are we paying for someone else's use with BTFON? I think I've only used BTFON or BTOpenzone a couple of times at airports when I've been travelling, and not really thought about how it is paid for.
Some clarification would be appreciated.
Thank you.

annicola wrote:
Geez, that took some negotiation and navigation, I was going round in circles, not seeing anything helpful for a while. But I did find it eventually.
Thanks, I'll keep an eye on it (if I can find it again) and see what happens.
Hi. Welcome to the forums.
Make a note of the hub stats at the same time each day so that a difference can be worked out (typically before retiring for the night). Keep a separate figure for up/down numbers. Make a note of the date.
The online stats can then be compared (as a difference) - but make a note of the date/time of the reading as this is typically updated in the afternoon for usage up to 23:59 the previous day.
So to compare correctly, use the relevant dates.
The hub stats could actually reset, either due to a reboot, power outage etc - hence the difference figures are the ones to use.
The hub stats in theory should always be higher than the online figures, because the hub stats include BTFon, BTVision, BTCloud and BBTalk. These items are excluded from the onlne stats (hence the delay to present those figures). Of course, if no-one has used any of the services, then the figures should be very close.
You only need to have 3 or 4 days of comparisons to see if something is awry.
Please can you post back at the end of the week with any findings ?
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Snow Leopard's High Level of Broadband Usage

Has anyone else experienced and/or resolved the issues of a high level of ISP-metered broadband usage using a Mac running Snow Leopard? Not only have I seen this with my own eyes, this has been widely reported and discussed in the Apple Forums and other sites. As recommended, I have installed Surplus Meter and Little Snitch, un-sync'd everything I can find and changed IMAP e-mail accounts to POPs (except for AOL, because I cant find the settings anywhere). SL still uses a great amount of broadband because it is constantly using mDNSResponder to broadcast the Mac's presence, apparently as part of a virtual network. Apple Support was initially helpful then would not get back to me on this issue.
Metering is going to spread beyond broadband cards and isolated ISPs. SL and related Apple products apparently create more broadband use. That's what the recent AT&T trial balloon, re iPhone limitations was about.
SL's Bonjour use appears to add usage and Safari refreshes constantly, creating more usage. Apple would be well served by addressing this issue by providing the user with a software switch that would shut off the high usage apps when attached to a metered broadband.
Has anyone found such an app? Has anyone found a Mac broadband log/meter that saves to a file to compare against the ISP's calculations of usage? Has anyone set up an AOL POP account? Thank you.

Hello and Welcome,
NJEsq wrote: "Has anyone set up an AOL POP account?"
AOL is... "not well regarded" here or anyplace where there are people knowledgeable in matters of personal computer and internet use. I believe others responding to your questions have already questioned whether your ISP (i.e., AOL) is playing straight with you IF as indicated by your statements, AOL is telling you that your Mac and OS 10.6.x are exceeding their limit on usage.
You evidently don't know that AOL has, from its earliest days, played this game wherein they sell what is claimed to be "complete" Internet access but then put limits on your access and use. You should know that they "for your protection" put you behind their firewall and that's how they keep such close track of your usage.
Including myself, I've known a lot of people who start out going through what might be called the "AOL Phase" but soon learn there are far better choices among ISPs. To put it politely, when these folks discover this they FLEE to the better ISPs.
So, despite your impression, such limits are not likely to spread beyond ISPs like AOL, regardless of what they have told you or what you may have heard. Macs and OS X are NOT (suddenly!) some abnormal broadband gobbling phenomenon.
Your mention of the supposed effect of iPhones on broadband brings up another thing: what you say is ONE way of perceiving what's going on. The actual truth is that iPhones did become part of a trend which puts greater demand on ISP / telecom providers. - But so do a lot of devices and that includes automobiles with the "On Star" type crash detection and crash response systems. But the iPhone (and its competitors) did NOT "start" this trend - not by a long shot.
Basically, what you've been told is just... BS!

BT sport included in broadband usage?

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