Bt sport not working but all Internet channels ok

For over about 2 months we have got the error message up ipc6011 whenever we try to watch bt sport. All other Internet channel work fine including catch up and you view. This is beginning to get frustrating as it is getting upto the end of the free months and we have barely watched any games. I have gone through the suggestions for the error online and it still doesn't work. Anyone have any suggestions?

Hi 123sim189,
Welcome to the forum and thanks for posting. Sorry you're having problems with the BT Sports service. You've mentioned going through the online help but can you double chack 'IPC' error codes on YouView and let me know if it helps. If you're still having problems after that drop me an email with your details and I'll take a look for you.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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