BT Sport not working on my sky box

Hi
I registered for BT Sport at the beginning of July, and it has been activated, i know this cause I can access it on my phone, and computer, however it is not working on my sky box, I presume that the card no is wrong.
I have phoned the call centre but unfortunately they cant help me, they don't seem to understand my problem, and they told me to unplug my bt vision box, and when I said I have not got a bt vision box, he said he couldn't help me.
Could one of the mods look into this for me please
Thanks

I have spent most of the afternoon to find out why I keep getting the "wrong card" message on my freesatfromsky box and have got absolutely no where so far
The "help" message on the bt sport page says call BT - you do this and after being passed around for over an hour I finally gor through to someone who said that I was set up on the BT system so it's down to sky !!! Oh, and by the way, BT you never rang me back when you said you would!
Tried ringing them and all lines were busy - maybe a few others had the same issue ???
What a farce, will try again later once I've calmed down...

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