BT Sport Player simply doesn't work.

Hi!
I have BT Sport on my iPhone as well, which works fine. Problem is it doesn't load on my laptop. It just loads and loads and loads and then nothing, and then when I go to leave the page it tells me that Silverlight is either busy or stopped responding. I'm baffled. Things I have done:
Tried on another browser (Firefox to IE)
Cleared cache/cookies
Uninstalled Silverlight and reinstalled.
And I'm stumped. I've heard something about using CC Cleaner which I have but I'm not sure what to look for.
Can someone help me?
Thanks.

Hi,
thanks for your reply.
I've just had a quick on Firefox (which is the name browser I usually use) and the Silverlight plug in is "always activate" which means it always boots up when need be.
Now, for some reason, the online player DOES work, but it takes a few minutes to boot up rather than almost instantly, maybe it's because I've booted it up on a BT Sport quiet day (i.e. when there's not a football game on any of the channels, it's a rugby show). Bizarre.

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