BT sport through sky

I've just changed to BT BB and phone line and am trying to order the free BT sport to activate. I'm following the links on MY BT to activate but it takes me through the sequence and then says sorry technical error? Any ideas what I'm doing wrong or how best to solve it?

It's very expensive! However it works and best of all menu contrast is superb for my failing eyesight I could no longer use BT Vision area due to a very poor implementation for those who are partially sighted. BTTV is very poor for those with visual or audio problems.
Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
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    Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
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