BT Synergy 3505 cordless phone - handset isn't wor...

I have just started re-using an old BT Synergy 3505 cordless phone after nearly five years ( Yes, times are hard...)  but the phone seems to receive calls okay, at least it rings, but will not allow me to dial out to make a call.  Is this simply a case of replacing the batteries ( a special type) or is the phone simply knackered?
Any advice would be greatly appreciated. The phone line itself is newly installed so the problem lies with the phone I think!
Thanks, Jackdaw  

Hi jackdaw and welcome
The following link does refer to making and receiving calls, but may help - http://bt.custhelp.com/app/answers/detail/a_id/108​32/related/1/session/L2F2LzEvdGltZS8xMzAyNjg1MDYzL​...
Try what is offered on the above link and let us know if it still fails to work for outgoing calls
-+-No longer a forum member-+-

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