BT synergy 4500 handset problem

hi, i have a bt4500 synergy trio handset. Everything has been fine but now one of the phones is playing up. It constantly plays the engaged tone even whilst the other phones are not in use. I cannot de register it adn it does not seem to be recognising the base unit. Taking the batteries out makes no difference. It rings when I call our number but I am unable to answer the call on this hanset.
does anyone have any idea what might be going on?
thanks
A

Hi AM,
Welcome to the forum and thanks for posting. How long have you had the phones? Check this link for the userguide and some troubleshooting hints and tips.
http://bt.custhelp.com/app/answers/detail/a_id/11489/c/1243,1899,1919
If that doesn't work drop me an email with your account details and a link to this post to the address in my profile and we'll take it from there.
Cheers
David
BTCare Community Mod
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BT synergy 4500 handset problem

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