BT Toolbar installer - ongoing problem - STILL ONG...

Question

I have not had a reply to my last post in the thread:
http://community.bt.com/t5/BB-in-Home/BT-Toolbar-installer-ongoing-problem/td-p/39872
As the problem has returned with the newest version of the toolbar, I thought I would start a new thread using my last post to the above thread .
In fairness I thought the problem had been sorted as a patch was issued for V:8.1.0.51, Build: 2009.9.20.2, so maybe the thread was no longer watched.
To my amazement, this patch has not been incorporated in the latest version. Quite frankly I'm gobsmacked at the incompetence. Anyway, here it is:
Have just installed the latest version of the BT Toolbar:
V:8.3.3.42
Build: 2010.11.15.1
Although I had ticked "Automatically download and install toolbar updates" in my old version, I only found out about the new version by reading a post in "Answers". The links below refer to older "7" versions but following the links I came accross "download latest version" and discovered V:8.3.3.42. So it appears that the auto-update facility doesn't work either!
http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/dd948e16-b74d-4e9c-a0fc-268...
http://help.yahoo.com/l/us/yahoo/toolbar/basics/toolbarms-01.html
Guess what? After a shut down and reboot, I had to sign in with my Windows Live ID - AGAIN!
It would appear that the patch released to cure this problem in the old version has not been incorporated in the new version.
Stroll on. I find it hard to believe that the newest version has been released with the same error!!!!!! 
I have had to hack the registry to correct this - AGAIN
Below is the post that explained the original problem. Although the numbers of the HKEY_USERS are slightly different now (HKEY_USERS\S-1-5-21-73586283-879983540-1606980848-1011), the problem remains the same. The toolbar installer changes AppData to =%AppData% instead of =%USERPROFILE%\Application Data.
And I quote: 
"When Yahoo toolbar gets installed it sets the following registry value:
[HKEY_USERS\S-1-5-21-796845957-926492609-725345543-1003\Software\Microsoft\Windows\CurrentVersion\Exp lorer\User Shell Folders]
AppData = %AppData%
The problem here is AppData should actually be the following
AppData = %USERPROFILE%\Application Data
So when MSN or other apps that use that registry key go to save their data it gets lost.
So the solution is simple, run regedit and go to
[HKEY_USERS\S-1-5-21-796845957-926492609-725345543-1003\Software\Microsoft\Windows\CurrentVersion\Exp lorer\User Shell Folders]
and set the value AppData to a data value of %USERPROFILE%\Application Data"

Answer 1

Hi Smirnoff
Thanks for flagging this issue - I'll raise this with the team and get back to you.
Sorry you are still having a problem with this.
Kerry
Retired BTCare Community Manager - StephanieG and SeanD are your new Community Managers
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