BT Treating none P2P traffic as P2P traffic and so...

Question

As the post states..
On going for months now despite multiple requests for this to end, a few promises to have it resolved but nothing actually constructive happening.
Please can it be arranged for BT to stop treating my gaming traffic as P2P traffic when it is blatently nothing of the kind.
Very unhappy with all the money i am paying and getting a poor service back in return.
Les

Answer 1

Hi Webby.
there two things that mainly lead me too such..a quote from a blizzard e-mail..
Thank you for your email reply. I have looked into all the diagnostic information you have sent us recently and have determined the following. Your computer's drivers are perfect. The firewall is not affecting the game performance at all. The Anti Virus software is not blocking any traffic when the client connects to the server.
The trace route files you have sent us indicate that the connection is perfect.
However, we can see that you are using BT internet and mention that during the busiest times, 7.30 till 10.30, the connection slows down greatly.
In this regard, we recommend you contact the ISP and ask specifically about "packet filtering" and "traffic shaping". We use a torrent network when connecting to the game servers and some ISPs limit the amount of traffic these types of connections can use during on-peak hours, in order to limit the latency of other users.
"Most games do not use these types of connections, but our one does and again, some ISPs just don't like them, due to the amount of connections they attempt to forge in order to have a stable latency. You will need to contact BT and ask them are they limiting these types of connections.
The reason why some ISPs throttle ports or connections is because the type of P2P connection we use is generally used by other programs that consume massive amounts of bandwidth, such as uTorrent and eDonkey. Usually these programs run 24/7 and not only download data, but upload the data too, to many different users at the same time. Streaming movies and surfing the web is treated as a different type of internet usage in that regard, since it is nowhere near as bandwidth hungry as P2P. Whilst our P2P uses minimal connections that don't actually function the same way as these other programs, ISPs with network filtering can still cause massive latency due to throttling the connection type during the busiest traffic times.
We hope this clarifies the situation for you."
and the results from when i run this test..http://broadband.mpi-sws.org/transparency/bttest-mlab.php
they show my service is being activly throttled of an evening, normally from around 8pm onwards, have kept no recent records from such test`s and the test refuse to complete for me at the moment but I can tell you that it is indeed happening each and every evening,
without of course mentioning the exceedingly poor performance of my BT BroadBand whilst in-game of an evening on World of Warcraft.
Les