BT Verve 450 - Loses year setting on power-off

Ah,  now found out how to start a topic!
Verve 450 quad set.   Every time we have a power cut, the date partially resets.  Time OK, Month OK, but year resets to 2007.   I find out when the answering machine says message received eg: Saturday instead of of Friday.  Correct the year, stores OK, then resets to 2007 on the next power cut.   Is there a firmware fix?

Hi Clive,
Many (many) years ago, part of my job entailed dealing with BT Shop queries and (if I remember correctly) when it came to replacing faulty equipment and working out if the product was still in warrantee we usually went by the date the issue was reported to us.
In this case, as the warrantee date has passed chances we wouldn’t have been able to offer a free replacement as it’s out of warrantee (even if the issue occurred before it expired).
Things might have changed since then though and it’s still worth contacting them about it, but I can’t make any promises I’m afraid.
Let us know how it goes.
Stephanie
Stephanie
BTCare Community Manager
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