BT Vision box freezing but tv picture still in the...

Hi,
I am hoping someone can help.
I have the black bt vision box and it appears to have stopped working.
When I reboot it I have about ten seconds where I can control it using the remote. After that whatever menu is on the screen after that point stays jammed on the screen yet the tv picture in the background continues to stream live. I can't do anything at all except continue to watch what channel is on the screen when it stops responding.
Any help is much appreciated. I've had a search and can't find anyone with the same problem.
Solved!
Go to Solution.

As a test what happens if you reboot with the aerial and Ethernet disconnected? Does it remain responsive after a few minutes?
If so start a "Scan for channels" in TV Settings and immediately reconnect the aerial.
It is just a hunch but I'm thinking the TV Guide EPG database may have been corrupted causing it to crash as soon as it receives a new EPG update. A tuner scan well flush the EPG database and may fix it.

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BT Vision box freezing but tv picture still in the...

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