BT Vision Freeview Channels

Hello,
I am thinking of getting BT Vision mainly for Sky Sports etc but need help clarifying something first. I currently get Freeview through my Freeview TV and have most channels in my area. I have the obvious ones such as BBC 1, 2 etc and then all the others like Five, ITV 2 Sky Sports News (well for now anyway). In my TV guide I also have Sky Sports 1 & 2 but obviously can't access it as its not paid for.
However, when I started to purchase BT Vision on line it searched my property and said that I didn't have Freeview in my Area (Bournemouth) and that I would only have access to 19 channels. It also said that I wouldn't have access to another 57 channels. The thing is, included in the 57 channels it said I wouldn't have access to under BT Vision were channels that I already have access to now including BBC 1, BBC 2 and ITV. It also said I wouldn't have access to Sky Sports 1 or 2 but again these already appear in the Freeview TV Guide I have just through my TV.
My question is just how accurate/up to date is BTs search system for Freeview because the last thing I want to do is go and order it and then find I have less channels to watch then I do at the moment.
Can anyone shed any light on why it would say I will only have access to 19 channels under BT Vision when I already have access to over 40 channels just through my Freeview TV?
Thanks for any advice in advance.
Regards
Pete

Hi Pete
I can't give you an accurate answer but I can explain my own experience when I joined BT Vision, which was positive.
I live in a reasonably remote area and did not have full freeview coverage with a bog standard freeview box. I had the likes of ITV2 and E4 but no ITV4, Dave or Sky Sports News etc. The same box did receive these channels at a previous address though so I thought it was just what was available to me here.
However, as soon as BT Vision did it's initial channel search, voila, full freeview with all the TV and radio channels. Basically everything that was missing before had suddenly appeared.
So, from my experience, I'd expect you to be fine, as somehow BT Vision got more freeview channels than I previously had access to through the same aerial. Perhaps by sending them over the internet like they do with their OnDemand content, I'm not sure, but it was a positive outcome anyway.

Similar Messages

BT Vision Freeview search

Just got my new BT vision package.
Had to use powerline (Provided as part of the package), to connnect to the internet and it all works fine.
However, I note that when I search on freeview channels all I can do is search by name.
It is possible to search by category so that I could look at what films are on, and schedule record.
Something that my old Humax provides.
I had to search for the freeview films using http://www.btvision.bt.com/listings/freeview
and select the ones that I want to record but its not quite the same.

Sorry, there is no category search.

My Freeview Channels Have Disappeared

I wonder if this has happened to anyone else and if there's an inexpensive solution?
We used to get various BTV channels - BT Sport, Catch Up and On Demand - which we still do - but ever since the 23rd June upgrade, all my freeview channels have disappeared from the TV guide. The HD channels are listed but can't view those as we dont live in a BT Infinity-covered area (at least, we didnt last time I checked + they said they would email me when that changed). I have scanned repeatedly for channe;ls to see if I can recover the Freeview Channels but still no luck; so I now have no live TV except the 2 Sport Channels and zero radio stations either.
Help!!!

Well it could still be a poor signal or no signal coming down the aerial cable in which case none of the following would make a blind bit of difference, but here goes anyway.
(1) Try unplugging both aerial cable and ethernet cable from the back of the BT Vision+ box and doing the rescan. This should ensure it finds absolutely nothing, not even the BT Sport channels. Then plug them both back in and try the rescan again.
(2) Hold down the rectangular blue standby button on the front of the box for about 7 seconds. It will turn purple (standby), then flash red (eco standby), and then go off completely at which point the box will restart. Let go of the button and let it go through the restart process. Then try a rescan.
(3) The same as above but at the same time as holding the rectangular button also hold down both the OK+Down buttons on the front of the box. You can let go of those once the box restarts and you see the screen about software updating appear. Can be a bit tricky to do on your own.
.. and if you are feeling really brave ...
(4) The same as above but at the same time as holding the rectangular button also hold down both the Left+Down buttons on the front of the box. You can let go of those once the box restarts and you see the screen about resetting appear.
IMPORTANT: This will do a factory reset and all your recordings, scheduled recordings and other personal settings will be lost.
A simpler way to initiate the factory reset is just to go to Help & Settings > Settings > System Information and select the Factory Reset button at the bottom of the page.
Full info here. How do I reset my BT Vision+ box?

Newbie questions - reordering Freeview channels an...

Hi, I've had BT Vision for two days, and so far so good! Actually, it's much better than I was expecting. However, I've got a couple of questions:
1. Is it possible to reorder the Freeview channels (e.g. so that ITV2 is next to ITV2+1)?
2. Is there a way of listing the on demand programmes that you have partially watched, or do you have to remember what they were, and track them down again to continue watching (either through the on demand listings or by searching)? Related to this, if you pause/stop a programme and switch to live TV, is there a way to switch back again?
Would really appreciate any advice from those with more experience. Many thanks,
Ed.
Solved!
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1. Sadly no. Must admit I'd like that too.
2. Pretty sure you can't do this either, but I don't use on demand that much so can't put hand on heart. It will remember how far you got through a programme, but I don't thing it will let you find it again easily. The second part of the question is more interesting. On demand and recordings have a channel number assigned to them. If, while playing an on demand programme or recording you change channel without first stopping the programme the box will remember the fact that something is playing and start it up again if you go back to the appropriate channel: 902 for on demand or 900 for your recordings, but if you stop it first you'll have to select it again from the appropriate menu.
So lets say you're watching Wonders of the Universe on Replay and you look at the clock and see it's time for the BBC news. Press 1 on the remote to go to BBC1. Then when the news is finished press 902 and you'll find Wonders will spring immediately back into life where you left it. Same works for PVR recordings on channel 900.

Useful list of the Freeview channels as of 1st OCt

A useful list of the Freeview channels as of 1st OCt is at
http://www.freeview.co.uk/wp-content/uploads/2014/10/Freeview-Channel-Guide_1-Oct.pdf
Of course it gets quickly outdated ... eg when ITV Be starts on channel 26 on 8th OCt.
However it does list the various regional and local variants fairly clearly.

Sadly as I am on a Relay transmitter that is more like a wishlist! I get 24 channels and that includes SD/HD duplicates. Luckily I still have my old Sky box for the likes of ITV3&4, 5USA etc. could have sworn when the digital switchover took place I read somewhere that Relays would be upgraded too but no sign of that ever happening.

Freeview channels disappeared

Hello I wonder if someone can help to solve our problem.
My BT YouView box will not show any Freeview channels.
I have 4 TV's in the house and the BT YouView box is attached to the big TV in the lounge.
All the other 3 TV's have perfect Freeview reception so its not the Freeview coverage or reception into the house.
BT sent a man to set everything up because our BT line in and Infinity router is upstairs and the lounge, big TV and BT YouView box are downstairs, therefore I did not set it up and am not generally very good with televisions.
Where should I start to diagnose this problem?
We don't want to call BT support because when we had a problem with the remote, we were put through to an Indian call centre, both my husband and I spoke to the agent and they could not even understand what our issue was, what type of remote we had, let alone solve the problem. In the end I googled it and found the solution from a messageboard similar to this.
I am so fed up with only being able to watch recorded TV or the BT internet channels in the lounge.
Please can you help us?
Many thanks,
Sarah

Hi everyone - again!
So I have checked and we are using a Humax BTDT1000.
The software is the latest available and was updated on 15th August.
Manufacturer software - 18.10.0
Component software - 2.5.6
Platform configuration - 1017
ISP configuration - 90.
I have also found the YouView box instruction manual and connected a 2nd aerial cable from the YouView box to the TV and have re-tuned the TV and hey-presto, the Freeview channels work on the TV. So the problem is with the BTDT 1000 BTYouView box.
Is there some way of fixing this?
Do I have to call the dreadful call centre?
Do I need a new box?
Please help as it's a complete waste of money as it doesn't even record the freeview channels so it's pointless.
Many thanks,
Sarah

Regular freeview channels have disappeared

Hi there,
After not watching TV for a few days, I switched on to find all of the regular freeview channels have dissappared. All that remain are the 'On Demand'/pay per view opitions. Three attempts at adding channels the obvious way have found a total of 0. I have restarted my router and repeated the process - no luck. Can anyone help?
Solved!
Go to Solution.

Def an aerial issue, removing the lead from BTV box and rescanning after tweaking aerial lead a wee bit once in helped. BT came out and they also twisted the aerial lead around and it picked up channels again. BT man said the BTV boxes very sensitive to aerial connections. Hope this helps anyone else who finds themselves in this predicament. Thank you guilbo and pottyperson for your replies

Question about BT Freeview channels

I am trying to set up my BT Vision box with a TV that's from India which does not have a scart socket. Hence I bought a scart to AV converter cable so that I could use my TV. Now the setup is complete, however nothing seems to work. Below is what happens:
When I use the BT vision remote control (black remote and black vision box) it does not seem to affect my TV at all, meaning my TV does not respond to the remote signals.
When I first turned on the TV and Vision box I never got to see the BT welcome screen or instructions screen to scan thru the free view channels.
I can see 4 channels when the vision box is disconnected and aeriel cable is directly connected to the TV
Is that a must to have an aerial or antena to watch free view channels with BT Vision?
I am totally confused. Please guide me thru.
Thanks,
L

LSHETTYL wrote:
Is that a must to have an aerial or antena to watch free view channels with BT Vision?
I am totally confused. Please guide me thru.
Thanks,
L
Yes you MUST have the box connected to an aerial in order to receive freeview.
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Vision Freeview HD artical

Hi,
I was looking on the internet for any news on a Freeview HD box from Vision.
I didn't find any, but I did find this artical from last year on the Techradar website of interest.
I wonder why BT have gone so quiet on this subject?......
BT Vision to embrace Freeview HD
BT VOD service to issue box in 2010
By Jamie Carter
November 19th 2009 |
BT have Vision of the future
<>
On demand TV platform BT Vision has confirmed that a future generation of its V-box will be able to receive Freeview HD channels.
Speaking to TechRadar, BT's Head of Programming, Michael Barry, revealed that work is in progress, although no firm date has been announced.
"BT Vision are working on a Freeview HD compatible box," said Barry, "however, we don't currently have a date for launch."
Freeview HD broadcasts will begin rollout next month though only the Granada region and London will be able to receive channels before Christmas.
To receive HD channels consumers will need set-top boxes with DVB-T2 tuners, though none are expected to go on sale until 2010.
Broadband customers
BT Vision is only available to BT Total Broadband customers and all of its video on demand content (which includes new and classic films, US TV box sets and kids TV) is delivered via broadband.
"High definition is challenging for us because of the bandwidth," Barry told us. "We're focused on blockbuster films and the key TV genres that really benefit from HD, such as wildlife programmes, which have to be downloaded over a few hours before they can be played.
"We are constantly looking at ways of improving compression of HD, but BT has begun its roll-out of a new fibre-optic network." One of the main reasons for the new network, Barry told us, is for delivering HD content. "Our next generation V-box is coming soon and will be able to handle HD," he said.
It's likely that dedicated Freeview HD set-top boxes will also feature broadband connectivity and full access to the BBC's iPlayer. Although BT Vision already includes a 'catch-up' service from the BBC, it doesn't have access to iPlayer.

There's a thing called the "Osborne effect" (look it up on Wikipedia http://en.wikipedia.org/wiki/Osborne_effect). If you announce that your existing produce is obsolete and the next one will be much better, then you kill sales of your existing product as people wait for the new one.

Freeview channel 112 - Boxing

So this streaming channel for Freeview HD boxes, that we can't get in BT Vision, is showing the boxing tonight.
The fight is also available on the Boxnation website, but this channel (112) also streams their broadcasts online at: http://sportstonightlive.com/index.html most of the time is appears to be a televised version of TalkSport but it is one of the few sites to have enabled 'Airplay' so any Apple TV owners can stream it onto that. (Obviously iPad2 and iPhone 4S owners can Mirror everything, the jammy gets)

Oh, I've heard about this service.
And tonight the boxing will be presented by Richard Keys. So it must be good.
In of course, a non-sexist, non-dinosaur presenter kind of way.
Rank - Mostly Harmless.

BT Infinity freeview channels

My relatives will soon be getting fibre installed in their town, which means that soon they will be able to get BT Sport etc on their Youview box. My question is, their Television mast is a relay from the main one so they can not get all the channels for the area, it is also not possible to move onto the main mast as the town is in a valley, so is it possible to get channels like Dave etc onto their TV through BT Infinity or not?
Thanks
If my post has been useful, please click on the Ratings star on the left-hand side of the post.
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Hi rarmitage124,
BT TV uses a combination of freeview, multicast live streaming through Infinity and on demand via the catch up players.
Here's a list of the Internet channels that are available if you've got Infinity.
I hope that helps.
Neil
BTCare Community Mod
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Freeview channel numbers are on the move

Thought you may be interested in this....or not.

99 iptv channels I like that possibility
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Freeview channels breaking up

Is anyone else having trouble with watching bbc, itv etc.it just breaks up when watching through the box but when I plug the Ariel straight into the tv its fine.is this anything to do with the solar storm on wednesday ?

This problem still persists even after full reset and tune, having read various reports on this and other forums.I have repositioned the box away from other electrical devices and the picture still pixellates, could my (3rd) box be faulty , it is fine for a few hours in morning but just begins to get worse around midday onwards.

BT Vision Box unable to show Freeview HD channels ...

I have been sent a BT vision box due to the fact my Youview Box is unable to have the skysports channels I was told this was a newer box I was told on the phone and my youview box was outdated when I suscribed to the Skyports channels just last week. I plug in my BT vision box everything is fine except I am unable to watch Freeview HD channels.
The Problem is my BT Vision Box shows the Sport Channels except the freeview HD Channels, I get them on normal.
My Youview box shows the Freeview HD Channels and everything else expect the Sky sports channels.
I have spent 2 hours on the phone last week with the technical support team and probably even more as I called twice they even put me through to the sales team because I said I wasnt suscribed to freeview channels (because thats what it says on the TV) and everyone was telling me I was suscribed and I was unable to view the Freeview HD channels. I even took a day off work which I will not get back to get a freeview engineer guy to come to my house which the BT technical team sent and tell me theres nothing he can do and he checked my signal and said it was perfect and told me the Youview box was newer and the BT vision box was older even though I was told vice versa by a BT sales rep when I bought the Skysports channels.
So can someone help me so I can view all my channels I have and not have to swap between boxes and I do not want to speak people on the other side of the world to sort my problem out.
I have done the search channel and reset the box which has not worked.

bruceg87 wrote:
I have been sent a BT vision box due to the fact my Youview Box is unable to have the skysports channels I was told this was a newer box I was told on the phone and my youview box was outdated when I suscribed to the Skyports channels just last week.
Utter nonsense! The black BT Vision+ box came out at least 3.5 years ago. The BT Youview box came out just over 1 year ago.
The reason you can't have Sky Sports over Infinity on the BT Youview box is because Sky haven't agreed to let BT resell Sky Sports on that platform. It's not due to any technical limitation. BT have asked Ofcom to look into this.
The reason you can't pick up the Freeview HD channels over the aerial using the BT Vision+ box is because it is a much older box and doesn't have Freeview HD (DVB-T2) tuners. You need to pick them up over Infinity by getting the 'PSB HD' multicast entitlement added to your account.
The person on the phone was talking rubbish. The engineer was talking sense. His trip to your house sounds like a total waste of both your time and his time. At least BT paid for it I assume.

Lost HD & Sport channels on black BT Vision box

Hi, I was advised to do a factory re-set on my black BT Vision box because it was performing so poorly but since doing so I can no longer get my HD or sport channels (BT Sport 1 & 2, Sky Sports 1,2 & 5) back.
Prior to doing the reset I only had the HD & sport channels as I had such a poor aerial in the roof. Doing the factory re-set meant I had to have a functioning aerial to re-scan for all the channels so I fixed the aerial & whilst it means I can now get all the freeview channels I can't now get any of the HD or sport channels back that I pay for!
BT initially thought it was an issue at the exhange but having gone through several re-sets, re-scans, re-registers & re-boots they've finally agreed to get an engineer out.
In another two weeks time!
Anyone got any suggestions as to what might be causing this & therefore how I might be able to fix without waiting for the engineer visit?
thanks

Either the entitlements are missing or you are on the wrong version of the software. This can sometimes happen initially after a reset.
What does it say for Help & Settings > Settings > System Information > BT TV Release ?
If it ends in C (such as 8.7.1C) then you are on the version for using a viewing card.
If it ends in E (such as 8.7.1E) then you are on the version for multicast channels over broadband which is what you need.
If on the C version then try the following.
Help & Settings > Settings > System Information > Reset Registration
Help & Settings > Settings > System Information > Check for Upgrade
In my experience that usually encourages it to download and install the correct E version again.

BT Vision Freeview Channels

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