BT Vision recordings menu gone AWOL

Just went to watch some recorded programs and the recordings menu has disappeared!
Tried recording a program and it says to wait while the recording menu is set up but nothing happens,
Any ideas? Its a silver box (not sure of model).
Cheers

Same happened to ne this afternoon.
Recordings was missing from the BT Vision menu so I pressed 'On Demand' to go to that menu and then pressed 'BT Vision' again and it was back.

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BT Vision Recordings

My recordings are continually wiped off for no reason. I can record programs one evening and check they are there and the next morning they will be gone. Can anyone tell me why this keeps happening. Even one half hour program will be lost overnight.

The chances are the disk thinks it's full. You can check this:
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Since the iPlayer update there has been a bug in the system which causes the box to think that it has less free disk space than it has. A proper reboot (unplug, count to 100, plug back in again) seems to get the box to recalculate the amount of free disk space. You then need to keep an eye on it to make sure it's not drifting out again.

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Forgive me if this has been answered elsewhere
My elderly parents have just had a phone call from 08000285085 telling them that unless they watch their recorded programs on their black BT vision box they will be deleted in 14 days. Is this correct?
I also have the same vision box but havn't had a phone call so just wondered if they understood the message correctly.
The only difference between us is that I just have the box (since 2010 I think) without subscription using it just for recording and free BBC iplayer. Dad pays a subscription for Sky Sports 1 & 2
Neither of us pay for infinity although we live in an enabled area.
Is it right then that all recordings are due to be deleted? Why?
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If you like a post, or want to say thanks for a helpful answer, please click on the Ratings Star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
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Hi Tricky,
It looks like a flag was removed from your account as part of a trial you are on. I have added it back in
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I am a BT Employee and an expert on TV queries. I am here volunteering my own time to give advice, primarily on the BT Vision+ and YouView boxes. Go here for more info.
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BT Vision recordings menu gone AWOL

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