BT website is a maze!
Why cannot BT have a simple website listing giving email and phone numbers for each specific department. Also I am sick and tired of getting emails you cannot reply to so you have to search out the email contact method all over again. And while I love India as a country I do not wish to talk to someone in India about a problem with a British company.
In my experience the main competitors are no different.
I was with BT broadband anywhere before departing for a year with O2, who to hear people talk they were the gods of customer service, when in reality they were no different to BT. There are the same problems trying to understand a strong Geordie accent as there are the various Indian ones. They went overboard when they did anything and sent me 4 padded bags to return my router in and talk about picky they wanted the router, PSU and of all things the Ethernet cable.
I will no doubt give infinity a go when it's available here at the end of the year, that will perhaps be an adventure, but it would be boring if there were never any problems.
Robert
Peterborough
Similar Messages
-
Adobe product website is a maze?
I was just trying to upgrade my siftware to Window 7 - I had an XP version of Adobe that allowed me to Scan to a PDF.
After an hour of combing the hydra of products, I thought the I had what I needed with Adobe Create PDF. Not even close.
The adobe website does a poor job of bringing all of their products to the front for comparison. The product presentation information is unclear. The indivdual products are not compared side by side for easy view. Thus I purhased the wrong product. After trying to chat with the rep from another hemisphere, i got transferred to 4 agents, then back to where I started. I was then asked to purchase Acrobat Pro and eat the cost of my prior purchase as a loss.
I give up. Is there another product that can scan to a document (Word, Apple, Google, anything else) that is not an Adobe product?Hi CloudFog,
How can we help? Have you installed the free Adobe Reader? Are you using this along with CreatePDF to convert your documents to pdf?
I want to be sure I am clear as to what you are wanting to accomplish. Are you receiving a specific error message?
Looking forward to hearing back from you!
Kind regards, Stacy -
Where's the BEEF? Here's MINE!
Well here it is in black and white. I am guessing my iPod internally is having some serious issues now and again. And it is really annoying. Been doing it ever since I have gotten it. And I was wondering if Apple would give me a discount for a newer 4th gen or just replace mine for a small fee. Although I definately do not want this thing back, it has been nothing but trouble. And I reall have no need for the iPod Video's that are on the market. Anyone have any input, since apple's website is a maze of information.
ALright its a hard drive issue. I listen to it while I am exporting songs from my PC to the iPod and it spins then stops. And my PC reports errors. I mean I could attempt to give it a smack, afterall it is a hard drive but still it does it all to often and I was wondering if I would be able to get a newer one from Apple at a reduced cost. Not that I feel like spending even more money on this thing.
-
Photosmart 2710 need to change region for printer cartridges
Hi:
I am an international resident currently residing in Brazil. My printer is programmed for Asian print cartridges and the region needs to be changed so I can purchase cartridges locally.
When I changed from Europe to Asia, HP support in Singapore was very helpful and English speaking. Support in Brazil only speaks Portuguese and I need the instructions in English.
Who can I contact for this, as I am out of warranty and the HP Website is a maze of unhelpfulness, if you are out of warranty.
This question was solved.
View Solution.You will need to Contact HP to request a "Regionalization Reset". There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work. HP's web page on the subject is here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V -
Where can I download Safari 5.0.5 off the apple website?
Where can I download safari, version 5.0.5 for windows
Because 5.1 has bugs, crashes, and very not user friendly.
I tried to search for it, but its like a maze on the apple website.Restore previous Safari version from .SafariArchive.tar.gz
-
Customer "service" phone maze needs a complete redesign
A billing glitch with my prepaid account required me to talk to a real person to solve my problem. First I tried calling *611, but each attempt got me into a dead-end phone maze that only allowed for routine automated transactions. There was no option given for speaking to a customer service representative.. NOT ONE! None of the options allowed me to return to the main menu, either, so each dead end required that I hang up and start over.
Several times I also tried entering "0" for a live person as most other companies allow, only to get the following message: "We're sorry you're having difficulties. Goodbye [click]" What idiot thought that one up??? WHEN A CUSTOMER IS HAVING DIFFICULTIES YOU SHOULD NEVER NEVER NEVER EVER SAY GOODBYE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Unless your goal is to say goodbye to a customer forever! In fact, if I didn't have a fairly substantial prepaid balance to protect, that definitely would have been the end of my 12-year relationship with Verizon.
I also tried calling other numbers listed on the so-called "support" section of your website, which were accompanied by the words "We have Customer Service Representatives that can help with your account, plan and bill questions." That is a lie. These numbers directed me into the same dead-end phone maze described above with the same disastrous results.
I then called my local Verizon store, and on the first try I got sucked back into the same dead-end phone maze as before. I tried my local store a second time, selecting the "sales" option. That got me to a local person, but she couldn't deal with my problem. She gave me two other toll-free numbers to try. The first one sent me back into the same dead-end maze, while the second one was no longer in service.
In desperation, I joined this forum. In one thread I found the number to the "porting" department, which took me to a live person almost immediately. They in turn transferred me so a customer service rep who was able to solve my problem in five minutes. But my total time invested was closer to two hours. That is unacceptable!
Last year I had similar difficulties, but was finally able to connect with someone after about 30 minutes of trying. This time it took two hours, clearly indicating that Verizon customer service has gone from bad to horrific in less than 12 months.
So by this post I'm putting your company on notice. The next time I need help, if I don't get it on the first or second try, I will end my 12-year relationship with your company that very day. I will also post my experience on Facebook and every other public forum I can find. That's a promise. So fix your dysfunctional phone maze if your want to keep me as a customer.Dear Readers,
Skype does not host a customer call-center facility. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Here are a few extra notes to guide you along the way ...
You will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely matches the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). You may also skip through Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started. When you complete the web-form and click Submit, your information is relayed to Skype and you will receive a reply via e-mail unless you are transferred to start an instant message chat session with a Customer Service agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often! -
Hi,
i have a website with login.jsp as follows.. i made it simple
login.jsp
<html>
<script language = "javascript">
function encrypt()
document...password.value = document.password.value + "a";
document.LogOn.submit();
</script>
<form action = "/servlet/loginservlet" >
<input type = text name=username >
<input type = password name=password>
<button onClick="javascript:encrypt();return(false)" Login</button>
</form>
</body>
</html>
i created a system with template "web application" which is based on appIntegrator.par
in the system definition cateogry
<b>servername : hostname
port : 8000
uri of web application : /servlet/loginservlet (as shown in the action tag of above login page)</b>
and the iview under the cateogry "<b>content - generic launcher"</b>
<b>system : systemalias as mentioned
url template: <System.protocol>://<System.server>:<System.port><System.uri>?<Authentication></b>
url template for user mapping: <b>Username=<MappedUser>&Password=<MappedPassword></b>
the username and password is passed directly to the loginservlet, but it is not able to login, the reason being that..
as you see in the login.jsp..there is a script which adds "a" at the end of password.
but I am not going through login.jsp. I am using appIntegrator and calling the loginservlet directly passing the username and password.
so could some one suggest any solution for this problem.
please let me know if i am not clear
thank you
Message was edited by: Reddyhi Reddy,
You can also try in this way.
Log on to the Portal as the Administrator.
<b>I) Steps for creating HTTP System:</b>
1. From the portal top-level navigation, choose System Administration ->System
Configuration-> System Landscape.
2. Navigate to Portal Content. Select the folder in which you want to create the System. Right-click on the folder, then choose New-> System.
3. Choose HTTP System and choose next.
4. Enter System Name, System Id etc and Click Next. On the next screen choose Finish.
5. Choose Open object for editing and click OK.
6. Select User Management from the Property Category dropdown list.
Select admin,user as User Mapping Type. Click Save.
7. Select System Aliases in the Edit dropdown list. This opens the System Alias Editor, and displays the existing list of aliases created for this system.
In alias enter HTTP_ALIAS_COG. Choose the Add button.
8.Choose Save to save your changes and close the page.
<b>II) Steps for User Mapping to the HTTP System:</b>
1.From the portal top-level navigation, choose User Administration ->User Mapping.
Type administrator userid and select users from the dropdown and click on Start.
2.Select the Alias which u have created for the HTTP System and click on the edit.
3.Type the Username and password for the Http System and click Save.
<b>III) Steps for creating URL iView:</b>
1.From the portal top-level navigation, choose Content Administration.
2.Navigate to Portal Content. Right-click on the folder, then choose New-> iView
3.Choose URL iView and click Next.
4.Type iView Id, iView Name and click Next.
5.In the following screen enter the Url of the HTTP System and click Next.
6.In the following screen Click finish.
Select the System Alias from the dropdown.
7.Enter the following settings and click on Add.
Here the username, password are the attribute names which are fetched from the view/source of the websites login page.
URLParameter Type
username Mapped User
password Mapped Password
8.Click on Preview.
Now,it should automtically sign into the application without asking username and password.
Regards,
Krishna Kumar -
How do I use Brige Web Gallery in a Flash website
How do you use the output of a Brige Web Gallery for use inside of a Flash Website?
Hi there -
I'd try posting your question over in the Flash general forum. You could also try the Flash site design forum. The folks over there will probably be able to help you solve your issue -
When i login to a website, it loads then gives me a blank page ?
I can view a page regularly, like everything is normal until i go to log in. I get a blank page as soon as the page loads, and this happens to many websites. Ive tried searching in safemode, editing my firewall settings, removing cookies, disabling plug-ins, clearing history/cache, but i've had no luck so far. Anyone have any solutions ?
I notice that every page i load includes ".php" in the URL bar.
Thanks in advanceHello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you. -
I went to the FAA website, and I needed to review a document. I clicked on the link, the page turned blank, but I never saw the document. I tried again, but I still could not get the document. Word documents still bring up the dialog box allowing me to open the document. I went to another website to find additional information on the project I am working on, and I am experiencing the same problem, when I click on a link to a pdf, it will not open, and the download dialog box does not open.
I have tried looking at applications and plugins, but everything seems to be fine. What do I do to fix this?
Thanks,
AnneUsing the Adobe Reader plugin with Firefox
* https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox
Opening PDF files within Firefox
* https://support.mozilla.com/en-US/kb/Opening%20PDF%20files%20within%20Firefox
Check and tell if its working. -
I am unable to open raw files taken on my Canon Rebel T1i in my version of Photoshop CS3. When I import raw files into Bridge they come up as patches with CR2 on them and when clicked on, a notice comes up stating that Photoshop does not recognize these files. I tried to update my Adobe Camera Raw by downloading version 4.6 from the Adobe Website, but when I clicked on the plus-in, I got another message that Photoshop does not recognize this file. I spoke with a representative from Canon who said that I could not update CS3 and that I should subscribe to the Cloud. I would prefer to use my CS3, if possible. Can anyone advise me what to do?
The T1i was first supported by Camera Raw 5.4 which is only compatible with CS4 and later
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
Some options:
Upgrade to CS6
Join the Cloud
Download the free Adobe DNG converter, convert all T1i Raw files to DNGs then edit the DNGs in CS3
Camera raw, DNG | Adobe Photoshop CC -
Follow up - DNS (internal domain has same name as external website)
Hi,
I am following up with on previous blog entry about resolving an domain internal name to an external website found here:
https://social.technet.microsoft.com/Forums/windowsserver/en-US/4d97325b-ff3a-4f46-ba6e-dc3f4ff978e1/dns-internal-domain-has-same-name-as-external-website
On October 30, 2014
HayashiTech provided a response suggesting the use of netsh interface portproxy on the DC's to resolve this issue. There has been no feedback to this suggestion and I am very curious what opinions are out there for this suggestion as it appears to be the
best option provided yet.
Thank you in advance as well for all the great guidance I have found provided by Ace and his followers.Interesting question. I've not seen that solution before, but having done a test on my lab setup it certainly seems to work as expected. Eg, using :
netsh interface portproxy add v4tov4 listenport=80 listenaddress=dc1.abc.com connectport=80 connectaddress=www.abc.com
on my DC where I've setup a working external domain name with the www record pointing to the website, and the non-www record pointing to the DC, requests to the non-www address are successfully being redirected to the www address (after confirming it didn't
happen prior to adding the portproxy).
So on the face of it that does look like a workable solution. I haven't used it myself in anger obviously, but the two downsides I can think of immediately to this solution are :
1) This operates as a proxy, so unlike the IIS method that Ace mentioned where it would tell the client to go to the www address instead (so the client connects direct), this method keeps your DC acting as a middle man, eg all communications to that address
go through your DC rather than direct from the client to the website. Depending on what they're doing on the website this may or may not be an issue for you.
2) Since the client is continuing to connect to the DC throughout, if you ever did need the have something on the DC responding to port 80 then you could have issues. That said, according to
https://technet.microsoft.com/en-us/library/cc731068(v=ws.10).aspx the portproxy listenaddress can be a FQDN rather than IP, so that could mitigate any issues there. -
I used to be able to print my bank statements directly from the website to my printer. Now the print program sends the file to a file with a "cgi" extension and saves it on my desktop but as an Adobe file. When i open it to print, Adobe says it is not supported or corrupt. running windows 7 on PC.
mmsteer,
I think I may be able to help you with this problem, which I was having with CS4 when I first upgraded to Lion, and others were having with CS3. This fix is courtesy of Aisolve on these discussion boards:
Remove the Adobe PDF PPDs from the following folders:
OS/Library/Printers/PPDs/contents/Resources/en.lproj,
OS/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj,
OS/Library/Printers/PPDs/contents/Resources/Ja.lproj,
OS/Library/Printers/PPDs/contents/Resources/ko.lproj,
OS/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj,
Be sure to go to your system Library, not your user Library.
Also, regarding my current problem, I spoke with an Apple tech person and found that the 10.7.2 upgrade apparently is the culprit, and is incompatible with wireless printing to my Lanier printer. I CAN print connected through USB. That's a work-around for now, but I'll need to contact Lanier about upgrading their driver for OS X 10.7.2.
Aisolve was helping me with this issue, too, and assures me that if I'm able to generate a postscript file (which I was), and able to generate a PDF by distlling it through Adobe Distiller (which I am), then I can safely assume that the problem lies with the hardware, in this case the printer driver. This lines up with what Apple told me. -
How can I pubish SWF interactive magazine to flash based website? It's not working!
I hope someone can help me launch my first interactive magazine (SWF) to our website with ID 5. Okay, my hard copy mag came out great so then I started on the interactive edition. Everything was going swell with adding 3 short videos ( FLV ) and creating 3 slide shows. When I previewed it by exporting to SWF I could preview it in my browser fine. Page curls, fade in words (although the “hide until animated” options only works in two out of about 7 instances. (same settings) file:///C:/Users/lauralaptop/Documents/NEW%20PUBLICATION%20QUARTERLY%20JOURNAL%202011%20se pt%202/LIFE%20apr-may-june%202011%201st%20issue%20INTERACTIVE%20TRYOUT%20Aug%2031%204pm.ht ml
I then followed instructions from another Adobe exercise, exported it to Flash, went to Publish Settings, but of course when I pressed “publish” I didn’t get the same result as the teacher…I got an error message about text. I searched a forum with the same message I got and saw that making sure my text setting was set for Classic, solved someone else’s problem. So I did and was able to “publish”. But now, when I open either the SWF or HTML file, it’ just rapidly repeating the 12 pages in my file in a loop!
file:///C:/Users/lauralaptop/Desktop/LIFE%20apr-may-june%202011%201st%20issue%20INTERACTIV E%20TRYOUT%20Aug%2031%204pm.html
I have spent most of the summer self teaching myself InDesign CS5 (not easy!) and am excited to be able to put out an interactive SWF file that can be opened in a Flash player through our Flash based website. I feel like I’m just inches away for launch but now I’m getting frustrated. Isn’t this going to be possible?
Also, when I publish it in Flash, it creates a SWF file AND an HTML file. But on our website, I have only one option to make a link to a document OR an outside link to open a file. How does that work?
Many thanks for whoever can help me out here. This was supposed to be a spring issue. Had to change it to summer and now I guess it’s a fall launch!Thank you for your quick reply, Rob. Well, i can't open the link you gave me to mysite (got a 404 error), could you resend it?
Originally, I exported the file to SWF (player) and just tried to link that file from our flash based website. It opens fine, page curls fine, slide shows fine, but when you click on the photos with videos, page 5 (father and baby) and two others, the image disappears and only a white comes up to fill that area.
http://scpres.org/#/media-sermons-online/our-publications. Could you go to this link on our website to see what I mean? Go to the NEWSBREAK TRANSFORMS and click on the Life, Stories of Transformation.
Rob, here is where i have very limited knowledge: As I said we use a flash based (read very user friendly) web hosting company. When I am in the back end to upload the swf file, I have only one option - "attach a video, attach a document, attach a link" so how would I upload a "folder" with more than one item to the server?
I thought it would be considered a video since the SWF file says SWF movie, but when I when i try to upload as a video, it doesn't come up as importable. (am i sounding really stupid?) Maybe I should admit that yes, I'm an ID5 newbie AND yes, I'm no spring chicken but I have been working in CS2,3,4 for several years and now 5 and am quite proficient in the create aspect of Adobe products. It's just now the technical part about how to actually get my in work published to the site.There isn't anyone else in my company able to help me so I have to reach out to this forum!
I love ID and this is just my first effort but I'm looking forward to creating many more interactive magazines for my company.
Thanks for any help. -
When I open safari I can go into websites but after a while it will shut down out of nowhere and it always comes up with this:
Process: Safari [1562]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.2 (6533.18.5)
Build Info: WebBrowser-75331805~6
Code Type: X86-64 (Native)
Parent Process: launchd [118]
Date/Time: 2012-07-18 17:24:09.405 +0800
OS Version: Mac OS X 10.6.4 (10F2108)
Report Version: 6
Interval Since Last Report: 7087 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 7069 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 52337202-F9CC-4220-922F-211E11375682
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000032
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.WebCore 0x00007fff835ddbc7 WebCore::SecurityOrigin::canAccess(WebCore::SecurityOrigin const*) const + 39
1 com.apple.WebCore 0x00007fff835c51f7 WebCore::JSDOMWindow::getOwnPropertySlot(JSC::ExecState*, JSC::Identifier const&, JSC::PropertySlot&) + 151
2 com.apple.JavaScriptCore 0x00007fff80140427 cti_op_resolve_global + 695
3 ??? 0x00004dbafeffad7c 0 + 85465537424764
4 com.apple.JavaScriptCore 0x00007fff802553ac JSC::Interpreter::execute(JSC::FunctionExecutable*, JSC::ExecState*, JSC::JSFunction*, JSC::JSObject*, JSC::ArgList const&, JSC::ScopeChainNode*, JSC::JSValue*) + 508
5 ??? 0x0000000115a39b40 0 + 4658010944
6 ??? 0x000000011a57bbe0 0 + 4736924640
7 com.apple.WebCore 0x00007fff83d23dd0 WebCore::JSHTMLHtmlElement::~JSHTMLHtmlElement() + 0
8 ??? 0x8d48078948ecfebc 0 + 10180395243886411452
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8809208a kevent + 10
1 libSystem.B.dylib 0x00007fff88093f5d _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff88093c34 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff8809375e _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff88093088 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff88092f25 start_wqthread + 13
Thread 2: QTKit: waitForServerToDie
0 libSystem.B.dylib 0x00007fff88092eaa __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff880932bc _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff88092f25 start_wqthread + 13
Thread 3: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff880b3eb6 __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff880b7cd1 _pthread_cond_wait + 1286
2 com.apple.WebCore 0x00007fff834a7cd9 WebCore::IconDatabase::syncThreadMainLoop() + 249
3 com.apple.WebCore 0x00007fff834a3ddc WebCore::IconDatabase::iconDatabaseSyncThread() + 172
4 libSystem.B.dylib 0x00007fff880b2456 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff880b2309 thread_start + 13
Thread 4: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x00007fff880792fa mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8807996d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff86c7d3c2 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff86c7c84f CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x000000010002fa39 0x100000000 + 195129
5 com.apple.Safari 0x000000010002f9c9 0x100000000 + 195017
6 libSystem.B.dylib 0x00007fff880b2456 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff880b2309 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff880bcdce select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff86c9ee92 __CFSocketManager + 818
2 libSystem.B.dylib 0x00007fff880b2456 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff880b2309 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff88092eaa __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff880932bc _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff88092f25 start_wqthread + 13
Thread 7:
0 libSystem.B.dylib 0x00007fff880792fa mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8807996d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff86c7d3c2 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff86c7c84f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff855bd4c3 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff8553de8d __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff880b2456 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff880b2309 thread_start + 13
Thread 8: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff880b3eb6 __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff880b7cd1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff800fe400 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff837f9751 WebCore::LocalStorageThread::threadEntryPoint() + 193
4 libSystem.B.dylib 0x00007fff880b2456 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff880b2309 thread_start + 13
Thread 9: Safari: SnapshotStore
0 libSystem.B.dylib 0x00007fff880b3eb6 __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff880b7cd1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff800fe400 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari 0x00000001001be849 0x100000000 + 1828937
4 com.apple.Safari 0x0000000100047507 0x100000000 + 292103
5 com.apple.Safari 0x0000000100047385 0x100000000 + 291717
6 libSystem.B.dylib 0x00007fff880b2456 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff880b2309 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000011aab1b40 rbx: 0x000000011d5feaf0 rcx: 0x0000000115a05d40 rdx: 0x0000000000000001
rdi: 0x000000011d5feaf0 rsi: 0x0000000000000000 rbp: 0x00007fff5fbfdbb0 rsp: 0x00007fff5fbfdba0
r8: 0x000000000000001f r9: 0x0000000119757ca0 r10: 0x000000000000003f r11: 0x00007fff80140170
r12: 0x0000000000000000 r13: 0x00007fff5fbfdc90 r14: 0x0000000115a05d40 r15: 0xffff000000000002
rip: 0x00007fff835ddbc7 rfl: 0x0000000000010246 cr2: 0x0000000000000032
Binary Images:
0x100000000 - 0x1006b0fe7 com.apple.Safari 5.0.2 (6533.18.5) <E05FAB52-2DFE-EB34-6029-01D0009A60A1> /Applications/Safari.app/Contents/MacOS/Safari
0x113000000 - 0x113494fff com.apple.RawCamera.bundle 3.9.0 (584) <CB295E3D-6E52-4E53-D553-A7C5FF960C01> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x1157fc000 - 0x1157fcfff com.apple.JavaPluginCocoa 13.1.0 (13.1.0) <B95284E0-629F-A5B7-1F91-4463DC05A9BD> /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/JavaPluginCoco a.bundle/Contents/MacOS/JavaPluginCocoa
0x1167d9000 - 0x1167e1ff7 com.apple.JavaVM 13.1.0 (13.1.0) <BEA9AB0D-4358-A473-843A-AC9BDC277B7F> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0x11699f000 - 0x1169a0fff ATSHI.dylib ??? (???) <0C6E12AA-4D29-7892-77CA-0B9D2C1627F5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x116e97000 - 0x116e9bff7 libFontRegistryUI.dylib ??? (???) <763B8E8F-8602-2096-7CC8-CEE1F4248028> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
0x11d3ea000 - 0x11d4fafef libmecab.1.0.0.dylib 2.0.0 (compatibility 2.0.0) <E321EA43-4F4C-6561-3E87-4081904D53F3> /usr/lib/libmecab.1.0.0.dylib
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <472D950D-70F8-B810-A959-9184C2AA6C74> /usr/lib/dyld
0x7fff80003000 - 0x7fff80082fe7 com.apple.audio.CoreAudio 3.2.5 (3.2.5) <4ADA6607-A2FD-ABE2-3A2C-A4B6259F4B10> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff80083000 - 0x7fff800ebfff com.apple.MeshKitRuntime 1.1 (49.2) <1F4C9AB5-9D3F-F91D-DB91-B78610562ECC> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
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0x7fff805c0000 - 0x7fff8061eff7 com.apple.framework.IOKit 2.0 (???) <00376B85-C54E-F1B9-1335-5938D9D2CA4F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8061f000 - 0x7fff80622fff com.apple.help 1.3.1 (41) <54B79BA2-B71B-268E-8752-5C8EE00E49E4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff80623000 - 0x7fff80664fef com.apple.QD 3.35 (???) <78C9A560-E6F7-DC4F-F85E-E63CF8A98F0B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff806b1000 - 0x7fff806d4fff com.apple.opencl 12.1 (12.1) <403E8F37-4348-B9BC-08E6-7693A995B7EC> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff806d5000 - 0x7fff806f0ff7 com.apple.openscripting 1.3.1 (???) <FD46A0FE-AC79-3EF7-AB4F-396D376DDE71> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff806f1000 - 0x7fff80791fff com.apple.LaunchServices 362.1 (362.1) <2740103A-6C71-D99F-8C6F-FA264546AD8F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
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0x7fff807fc000 - 0x7fff80848fff libauto.dylib ??? (???) <072804DF-36AD-2DBE-7EF8-639CFB79077F> /usr/lib/libauto.dylib
0x7fff80849000 - 0x7fff80898fef libTIFF.dylib ??? (???) <421F4CB7-ACC7-7E90-FC83-EBC2BCA3ECB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff80899000 - 0x7fff8089cff7 libCoreVMClient.dylib ??? (???) <CE19A78F-B76D-244A-1C04-0544B914F728> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff8089d000 - 0x7fff808d5ff7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <F4067E77-F82D-6B84-BAC7-6E8F955B88AB> /usr/lib/libssl.0.9.8.dylib
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0x7fff809fb000 - 0x7fff80a19fff libPng.dylib ??? (???) <76D798A5-8C16-7FC8-E76E-5B40CA7CFDEC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff80a1a000 - 0x7fff80a3aff7 com.apple.DirectoryService.Framework 3.6 (621.4) <969734C3-D21E-2F30-5CBB-D9F23D123643> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff80a3b000 - 0x7fff80af4fff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <BF1A7D1F-1BB3-78BA-A29E-52384F6E4FD8> /usr/lib/libsqlite3.dylib
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0x7fff80ceb000 - 0x7fff80cf6fff com.apple.CrashReporterSupport 10.6.3 (250) <47181442-3131-23A5-959B-C80D828B2967> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff80cf7000 - 0x7fff80d0dfff com.apple.ImageCapture 6.0 (6.0) <5B5AF8FB-C12A-B51F-94FC-3EC4698E818E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff80d0e000 - 0x7fff80da8fff com.apple.ApplicationServices.ATS 4.3 (???) <A7CD9E1F-C563-E940-130D-AA7E08C5A29F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff80da9000 - 0x7fff80ecefef com.apple.audio.toolbox.AudioToolbox 1.6.4 (1.6.4) <D84520B3-AB7C-937C-31DF-4CC6E7FDF9D9> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff81210000 - 0x7fff81210ff7 com.apple.vecLib 3.6 (vecLib 3.6) <08D3D45D-908B-B86A-00BA-0F978D2702A7> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff81245000 - 0x7fff8124afff libGFXShared.dylib ??? (???) <1B50D804-966B-30D2-D0FD-B090B6FEAC7E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8124b000 - 0x7fff81364fef libGLProgrammability.dylib ??? (???) <0E55A58B-5B42-669F-2655-90893554CA21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff81395000 - 0x7fff8141afff com.apple.print.framework.PrintCore 6.2 (312.5) <C20F87CE-ACC1-552B-8A73-2B3846A01D80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff81490000 - 0x7fff8150dfef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x7fff8150e000 - 0x7fff81547ff7 com.apple.MeshKit 1.1 (49.2) <3795F201-4A5F-3D40-57E0-87AD6B714239> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
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0x7fff81d59000 - 0x7fff81d60fff com.apple.OpenDirectory 10.6 (10.6) <72A65D76-7831-D31E-F1B3-9E48BF26A98B> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff81d61000 - 0x7fff81e1eff7 com.apple.CoreServices.OSServices 357 (357) <78252D7F-0F21-5E99-E7FF-1591FB98437C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff81e1f000 - 0x7fff81e20ff7 com.apple.audio.units.AudioUnit 1.6.4 (1.6.4) <9E685534-3B08-ECC5-6BA3-42A1B5EFFCE7> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff81e21000 - 0x7fff81e26ff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff81e27000 - 0x7fff81eb7fff com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff81f6d000 - 0x7fff81ff9fef SecurityFoundation ??? (???) <D844BB57-386A-0A43-249E-9BE035C2AB53> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff81ffa000 - 0x7fff820d4ff7 com.apple.vImage 4.0 (4.0) <354F34BF-B221-A3C9-2CA7-9BE5E14AD5AD> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff820d5000 - 0x7fff82244fe7 com.apple.QTKit 7.6.6 (1744) <9A770A86-8DA9-A7C4-8BDC-859F2AD745F3> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
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0x7fff82352000 - 0x7fff8236bfff com.apple.CFOpenDirectory 10.6 (10.6) <0F46E102-8B8E-0995-BA85-3D9608F0A30C> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8236c000 - 0x7fff82464ff7 libiconv.2.dylib 7.0.0 (compatibility 7.0.0) <7E4ADB5A-CC77-DCFD-3E54-2F35A2C8D95A> /usr/lib/libiconv.2.dylib
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0x7fff82477000 - 0x7fff82537fff libFontParser.dylib ??? (???) <A4F8189D-1D5B-2F8D-E78E-6D934A8E8407> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff825ab000 - 0x7fff825bffff libGL.dylib ??? (???) <5AD69545-D1A3-C017-C7AF-B4AFD6F08FA2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
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0x7fff82a25000 - 0x7fff82a54ff7 com.apple.quartzfilters 1.6.0 (1.6.0) <9CECB4FC-1CCF-B8A2-B935-5888B21CBEEF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
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0x7fff8494e000 - 0x7fff8495cff7 libkxld.dylib ??? (???) <06A51939-F1BC-7D41-2E2A-53ACB1B4A3A8> /usr/lib/system/libkxld.dylib
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0x7fff85ddb000 - 0x7fff8610efe7 com.apple.CoreServices.CarbonCore 861.16 (861.16) <B7C1E3F2-6E95-D172-1C93-38B10CA80F21> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8610f000 - 0x7fff861befff edu.mit.Kerberos 6.5.10 (6.5.10) <F3F76EDF-5660-78F0-FE6E-33B6174F55A4> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
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0x7fff86230000 - 0x7fff86c26fff com.apple.AppKit 6.6.6 (1038.29) <7BDD335D-5425-0354-5AD6-41C4F1B4A2F4> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff86c30000 - 0x7fff86c30ff7 com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
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0x7fff872ac000 - 0x7fff87515ff7 com.apple.QuartzComposer 4.1 (156.16) <D8B84962-C6E5-6812-2205-A910F707EE67> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
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0x7fff8755f000 - 0x7fff876dcff7 com.apple.WebKit 6533.18 (6533.18.1) <E5DE43E5-760D-8C0B-366B-C3200FB90F18> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff877a2000 - 0x7fff878acff7 com.apple.MeshKitIO 1.1 (49.2) <F296E151-80AE-7764-B969-C2050DF26BFE> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
0x7fff878ad000 - 0x7fff878bcfff libxar.1.dylib ??? (???) <2C4E4D13-263B-6EFF-C6FD-FB8BA6DB3EF0> /usr/lib/libxar.1.dylib
0x7fff878bd000 - 0x7fff878e3fe7 libJPEG.dylib ??? (???) <DBA0816B-7D0C-2B8D-767D-74E5198B5123> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff878e4000 - 0x7fff878e4ff7 com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
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0x7fff87b68000 - 0x7fff87bbdfef com.apple.framework.familycontrols 2.0.1 (2010) <66C68564-8AF3-2A03-B5B2-594CD6781CEA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
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0x7fff87d56000 - 0x7fff87dd8fff com.apple.QuickLookUIFramework 2.2 (327.4) <C35D9F62-73D0-262C-B0CE-BFF64E230588> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff87e77000 - 0x7fff87ebbfe7 com.apple.ImageCaptureCore 1.0.2 (1.0.2) <075198A5-4C6B-D945-D3EF-D13960C9F738> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
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0x7fff87f95000 - 0x7fff87fc6fef libTrueTypeScaler.dylib ??? (???) <0A30CA68-46AF-3E74-AE9E-693DB5A680CC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff87fc7000 - 0x7fff87fd8ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <FB5EE53A-0534-0FFA-B2ED-486609433717> /usr/lib/libz.1.dylib
0x7fff87fd9000 -Version: 5.0.2 (6533.18.5)
Build Info: WebBrowser-75331805~6
Code Type: X86-64 (Native)
Parent Process: launchd [118]
Date/Time: 2012-07-18 17:24:09.405 +0800
OS Version: Mac OS X 10.6.4 (10F2108)
Your system software is way out of date which is why Safari is crashing.
Click the Apple menu icon top left corner of your screen. From the drop down menu click Software Update.
Restart your Mac after the updates are installed.
That should bring your Mac OS X from v10.6.4 to v10.6.8 an Safari from 5.0.2 to 5.1.7
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