BT wifi & BT Wifi with Fon connection issue

in the last 5 days I've had  issues connecting to BT Wifi and BT Wifi with Fon. I'm connecting using an iPhone and iPad so when I use the BT Wifi app for logging in it constantly says check details (which are correct) and then it will connect but then log off and won't connect for ages. It will sometimes connect one device but not the other.
When I try connect using the browser page I get a message ' maximum number of sessions reached'. 
Has anyone any idea what causes this, what it means and a possible solution?
ps I tried email BT but they don't seem to care as i've not received a reply,  thanks BT

Hi Gioabb,
Welcome to the forum.
Can I just check, is this problem happening with several hotspots or just the one?
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Similar Messages

  • Outlook with Exchange connection issues

    I am implementing a security policy which includes blocking all outbound traffic on the firewall of our network (Except normal 80, 443 etc). It seems
    that if I apply this, some users aren't able to connect to exchange. This appears to be related to Outlook Anywhere. What ports would I need to allow to prevent this connection issue?

    Hi
    As per the information and details provided by you, to solve the Outlook with Exchange connection issues, Please follow these steps: -
    Microsoft introduced
    RPC over HHTP as a better way for Outlook client to connect to Exchange. The MAPI connections still use RPCs, but they encapsulate those with an HTTP connection. Since that HTTP connection is secured using SSL, it is may be
    more accurate to call it RPC over HTTPS. These connections only require connectivity
    over TCP port 443, which as you know is assigned to HTTPS and is normally open by
    firewall admin for web servers.
    Outlook Anywhere wraps
    Remote Procedure Calls inside an HTTP layer to allow connectivity with the Exchange server. This simplifies the firewall administration process requiring only
    the SSL port 443 to be opened to the CAS (Client Access Server) instead of several ports to the actual Mailbox Server (MBX).
    I hope this information will be helpful for you.
    Thanks and regards
    Shweta@G 

  • Bt openzone/FON connection issue

    Ok so I often use this specific btopenzone wifi hotspot, used it for a couple hours every now and again for ages. Hit a problem now though my laptoop no longer connects to it. it sees it i click connect but it just keeps coming up no internet connection. Help/ This is the only wifi thing that it dont connect to.

    It could be down to the hub2 (if this is being used) as there is a known issue whereby it caches ALL passing wireless devices which then jams the hub and stops the connection to Fon/Openzone - a reset of the hub is the only known cure, though BT are rolling out an update to sort this out.
    The other thing is that occasionally and I don't know why, we lose the ability to connect to random hotspots. Without any changes, the ability returns after a few days. Keep trying the same hotspot or as I said earlier, try another one to see if you also can't connect to this one. What about your own hub's Fon/Openzone hotspot, can you connect to this?
    -+-No longer a forum member-+-

  • Can you help with my connection issues

    I cannot connect to my Contribute CS3 even though my server is fine. Does anyone have any suggestions? I spent the last hour on the phone with my server company and they tried but failed to help me connect.

    Please try the following steps.
    Delete the existing connection from Edit -> My connection .
    Create a new connection and when you Click the Advanced button next to the "How do you connect to your web server?" field in the Connection Information dialog box.
    Try toggling the Passive Mode check box (if it is unchecked, check it; if it is checked, uncheck it).
    If you are behind a firewall, check the Use firewall/proxy settings when connecting check box and click the Firewall Settings or Proxy Settings button to enter firewall information. Ask your local network administrator for help with these settings.
    Once done with the new connection you would be able to connect to your website. For more information on connection issues you may use this link http://helpx.adobe.com/contribute/kb/troubleshoot-connection-problems-contribute.html
    Regards,
    Rajeev

  • BT FON connection issue

    Hello, I got my BT infinity installed on Thursday and it was working fine, but Saturday morning the infinity box was broken, currently a new box is being sent, but until the box is received I've been told we should use BT FON. I connected to it fine (Laptop) but my son's computer can't connect to it (web page). You connect to BT FON, then you would go on to a web browser and get directed to the page where you have to sign in using your bt email. On my son's computer he connects to BT FON with limited access, but when he goes onto a web browser it does not direct him to any page. Can anyone help?
    Thanks, Linda.
    Solved!
    Go to Solution.

    I've been looking into this for a while now but I've finally fixed it. It didn't automatically receive urls. FIXED

  • Issue with Java Application with ECC - Connection Issue

    Hi
    We have developed one java application to connect to SAP to extract some data. We are using java API (sapjco) to connect to the SAP. Now we are facing one issue u2013 for the ECC while connecting through the java application we are getting u201CUserid or Password incorrect erroru201D, but with the same userid and password we are able to log through the SAP GUI. If we changed the password with all CAPS (Capital Letters) and without numeric values, its working fine in java application (Means its connecting to ECC)
    We are facing this issue only in ECC; the same application is running successfully in SAP 4.7 etc. without changing password.
    Please Help!

    I would draw the conclusion that you have to provide the paaword in upper case. There is a standar java method there that does this for you. Just do it before sending the password.
    Regards,
    Benny

  • Using TomTom GPS unit with Leopard - connectivity issue

    I am using a TomTom One 3rd Edition (the newest) and all the documentation from Tomtom indicates that it should be fully compatible with my Mac, but on connecting the GPS with the USB, I invariably get a spinning ball of death, which then requires a forced quit of the Tomtom HOME software.
    I can't find any information about this issue on these boards, or on the wider internet. The GPS works fine, but without being able to hook it into my Mac, I can't d/l any map updates, which will definitely be a problem...

    I assume TomTom Home is a program that is to run on the Mac? If so, is there an update?
    You might want to sign up at TomTom for support. Their TomTom on palm support was superb, but I can't say much about the support for their own models. But it might be the best way to solve this.
    Sorry I can't help more.
    Jim

  • Please help with database connection issue

    Hi,
    I've created a few connections and pages with a few recodsets on my local computer and am connecting fine with the database. I've uploaded the database via phpmyadmin onto a remote server and uploaded all my pages to the website and have changed the database info, user name and password in the connections folder but when I try to load the file I get a message "no database selected". I've tried various things but no luck. I'm selecting the database name but something is missing. Any help would be appreciated.
    Derek

    A bit more info: Here is the connection script as its defined in Dreamweaver: <?php
    # FileName="Connection_php_mysql.htm"
    # Type="MYSQL"
    # HTTP="true"
    $hostname_karen_product = "localhost";
    $database_karen_product = "karen";
    $username_karen_product = "root";
    $password_karen_product = "root";
    $karen_product = mysql_pconnect($hostname_karen_product, $username_karen_product, $password_karen_product) or trigger_error(mysql_error(),E_USER_ERROR);
    ?>
    Where is says mysql_pconnect, I changed the $hostname_karen_product etc to 'localhost', 'username', 'the password for the database')
    Do i need to do something different at $database_karen_product?
    I'm basically new at this and confused as to how to alter this connection script.
    Thanks
    Derek

  • Help with keyboard connection issue

    I have a korg ms2000. i have a midi interface that i use convert midi to usb. so far i have successfully used it as a midi controller. my question is, is it possible to use it as an instrument and record the synth itself?
    please help.

    The cable you need would be separate plugs for whatever the Korg's outputs are (1/4 inch I assume) combining into a 1/8 inch stereo plug to go into the Mac.
    I believe you have an Intel Mac? - then you need to set GB's prefs>Sound input to 'Built-in' and then go to System Prefs and set the sound input to 'Line In'.
    If this still doesn't work try connecting the Korg to a hi-fi and make sure that it's outputs are behaving as expected.

  • WRT54GS V4 with Mac - connection issue!

    Hi,
    I have a WRT54GS wireless router of version 4.
    It has 3 PCs (one desktop, wired, 2 laptops, wireless), 2 iPhones and one Mac connected to it.
    All PCs and iPhones are working fine and get good signal and stable connection.
    The one Mac, however, can't seem to make it...
    The connection keeps dropping and when I try to conect again I get a connection timeout (-6). After few attempts I, most of the time, are able to connect and get very good signal, until the next time it dropps.
    Things I already tried so far:
    I updated the firmware to the latest one, from the Linksys support site.
    I resterted the router few times as well as the Mac.
    I changed the channel (from 6 to 9). 
    Help... Please...
    Thanks,
    Message Edited by Radzi on 10-27-2008 01:36 PM

    DIdn't help...
    Tried changing to WEP, removing security completely, all kinds of tricks, including, now, chnging the MTU from 1500 to 1350.
    No luck.
    The odd part is that I sometimes get a signal and then it is very strong and fast. Few minutes (best case) later it starts losing the connection quality to complete drop.
    I, then, get on the Mac "connection timed out" message.
    I start getting very tired of this. Look slike I will give up soon and buy something else.

  • 4S Verizon Network / Internet Connectivity Issues?

    I have been having problems with what appears to be Verizon Network/Internet Connectivity issues. I am located in northern Colorado, using an iPhone 4S with a Mophie Air battery backup/case.
    I am in a solid 4G area (even though the phone is 3G) and I have not had any problems with any connection issues, until last night. I still see three bars of 3G service on the phone indicator area...so it is decieving. 
    I can still recieve emails, text messages, and phone calls, but nothing that uses the internet will work.  All apps seem to try to open and try to update, but the whizzy-wheel indicator just sits and spins until I get a "Network Error" message or a time out error of some kind. Most error pop-ups are saying to check the internet settings and try again. Ugh!
    Also, since it seems to be trying to recognize the network all the time (even when all tasks are killed and nothing should be running), my battery is going down MUCH faster today! I took it off of the charger at 7am and it was down to 20% battery in only 4 hours! Then I turned on the battery backup, and it is quickly using that up too! At this rate my phone will be completely DEAD by the time I leave work today, and I haven't even used it for anything all day (except to try to connect to the web a few times - testing)!
    I have tried the following so far to try to regain internet through the Verizon network, to no avail:
    checked for software updates...phone was up to date with iOS 6.0.1
    checked my firmware version (it is 3.0.04)
    killed all background/running apps (with the home button double-click/hold icon/end)
    "reset" my phone via a couple of methods (both the regular power off option and the force-power off option).
    *228, option 2 (to reset Roaming)
    cleared all data cache areas/cookies/etc.
    Cellular data is set to "On"; Roaming is set to "On" for all options;
    I have a 64GB device (57.3 usable capacity) of which I still show 46.2 available.
    WiFi is set to "Off" (although I can use WiFi at home with no problem if I need to, but I shouldn't have to!)
    Airplane Mode is set to "Off"; Restrictions are set to "Off"; Bluetooth is set to "Off"
    Basically, there is NO REASON my phone should be having connection issues! 
    PLEASE HELP?!!

    I tried everything you did and more, i thought i had it working, but i got a voicemail today and when i went to open it earlier it just has the wheel loading forever and then says it cant onnect to voicemail. the searching does make it wear down the battery faster as well.  i can get calls, texts etc, but i cant help but think there are a few bugs with the ios 6.01 software

  • BMW connectivity issue

    I have a new 2013 BMW X6M and a brand new Mac-formatted Pod Classic. Filled it with songs and plugged it into the USB interface. The iPod then goes into a constant reboot cycle and never finishes, requiring a hard restore on the computer. I have done this 2 times and even exchanged the iPod at the Apple Store for a different one.
    A Google search reveals many people with intermittent connectivity issues with the Classic and BMWs. Is there a fix?

    Fixed this by turning OFF Shuffle on the iPod. Trying to let the car Shuffle and the iPod at the same time apparently confuses things.

  • Connecting Issues

    I currently have DSL access with a Westell A90-750015-07 router and a Cisco wireless adapter. I seem to have issues connecting at times to the Internet, especially since we had a recent storm. One night I'm able to get on, the next I can't. And when I am able to go online, it is usually after several tries. My computer is in the bedroom and the router is in the kitchen, which may have something to do with the connection issue because there is not a closer jack.
    Usually what I end up doing is turning off the computer, restarting, or shutting down completely, turning off the router and taking the adapter out and turning back on. Usually I could then get back on, but seems a hassle.
    Since I got on now, the connection has stayed on, thankfully. Sometimes it goes while I'm on, then will come back on. It's a pain because it's been like this consistently.
    I have a networking cable, however, it's been a while since I used it. Verizon's Technical Support helped me the last time. I'm not sure if something needs to be reconfigured since the storm so this does not keep happening. They did something while the cable was plugged in, then I was able to go back to using the wireless adapter to connect. I don't suppose anyone would have instructions. I'm also unsure which one it gets plugged into. I believe it's Ethernet on my HP desktop, but on the router I'm unsure which one it goes into, like E1/Uplink, E2, E3, or E4/Data. I tried earlier with all of them, even turned the router off, then would restart the computer but nothing happened.
    Any guidance would be much appreciated.
    Solved!
    Go to Solution.

    Ok.
    #1 An original or very old style NID with a spark gap and ground wire can even get spiders in it that could cause an issue. Inspect the NID first before thinking of changes or wiring.
    http://en.wikipedia.org/wiki/Network_interface_device
    http://en.wikipedia.org/wiki/Demarcation_point
    Running a good quality wire CAT5, no need for CAT6,  directly to the NID for the DSL modem jack may help. That is what I had done with mine. Depending on the number of loads or amount of wire in the house could also cause issues. But if the user's signal quality is not being pulled low due to a wiring issues, it would usually indicate a problem elsewhere. Unless there was noise being picked up on the premises wiring. Wire DSL directly to the NID and install a filter there for all other in house wiring may help. There used to be available what was called a NID Filter, and I am sure you can still get them.
    Ideal Connection if house wiring is an issue, or very old, and lengthy. Install a filter / splitter at the NID.
    Run CAT5 directly to the NID location, and install a dedicated jack for the DSL modem.
    Remove all in house wiring from the NID.
    Connect piece of CAT5 from the NID to the filter / splitter input
    Connect all existing phone lines to the phone side of the filter output.
    Connect the new DSL CAT5 directly to the NID before the filter / splitter, or to the DSL side of the filter / splitter, depending on the device purchased.
    This will take all the existing premises wiring out of the picture unless there is a short circuit or excessive load somewhere in the house.
    At this point all the single filters could be removed because the DSL is filtered at the NID.
    http://www.homephonewiring.com/dsl.html
    #2 You can test outbound to Giganews. But giganews has/had a test that will check your inbound connection from their servers to you.
    I heard from another user that
    Giganews is being watched very closely because of multipart binaries, and pirated material. MP3s and Video Content. 7 years ago you could get 10-20 MP3 albums in a single day, and that was with a 15/5 fios connection. So they started providing an encrypted connection service for an added fee. I have not messed with news groups for a very long time. Now with deep packet inspection, and other enforcement, I would not even think of it. No news I want there. But there may be content that people want? They may even be checking and limiting speed from that domain. Never tested. But let me see. It looks as if reverse trace routes and speed tests are being blocked by Verizon from Giganews to my router.
            Reverse Traceroute
            Tool news.giganews.com
            traceroute to *.*.*.*, 30 hops max, 60 byte packets
            1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 0 ms 0 ms 0 ms
            2 te0-0-0-7.mpd22.iad02.atlas.cogentco.com (38.122.67.49) 0 ms 0 ms te0-7-0-9.mpd22.iad02.atlas.cogentco.com (38.122.62.193) 0 ms
            3 te0-0-0-4.ccr21.iad02.atlas.cogentco.com (154.54.31.105) 0 ms 0 ms te0-2-0-0.ccr21.iad02.atlas.cogentco.com (154.54.31.101) 0 ms
            4 uunet.iad01.atlas.cogentco.com (154.54.13.138) 28 ms verizon.iad01.atlas.cogentco.com (154.54.10.226) 40 ms uunet.iad01.atlas.cogentco.com (154.54.13.138) 28 ms
            5 0.ae1.RES-BB-RTR2.verizon-gni.net (152.63.32.157) 41 ms 41 ms 0.ae2.RES-BB-RTR1.verizon-gni.net (152.63.34.22) 13 ms
            6 * * *
            7 * * *
            8 * * *
            9 * * *
            10 * * *
            11 * * *
            12 * * *
            13 * * *
            14 * * *
            15 * * *
            16 * * Max number of unresponsive hops reached (firewall or filter?)
    #3 Have the provider run a local loop test to see if any problems are indicated. If there are, then they could run the test with everything in the house disconnected, except the new DSL modem connection. If issues are still indicated, then the DSL provider needs to make connections on the local loop. Another user told me that they had issues when it rained, and it was because construction had left a splice box open on a line somewhere.
    If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

  • I'm trying to connect to my home wifi with my imac gh5. After I enter the password it says connection timeout or password incorrect. I know there's no issue with the connection but I don't know what else to do. Does anyone know how to fix this problem?

    I'm trying to connect to my home wifi with my imac gh5. After I enter the password it says connection timeout or password incorrect. I know there's no issue with the connection but I don't know what else to do. Does anyone know how to fix this problem?

    What is the make & model of your home Wi-Fi router that you are attempting to connect your G5 iMac to? Which exact model of iMac do you have?
    What wireless security type is your router using: WEP, WPA, or WPA2? If you temporarily disable wireless security, can the iMac connect to it now?

  • 2008 MacBook Pro with wifi connectivity issues

    Hello all,
    My MacBook Pro has stopped connecting to my wireless internet at my house. Works fine when connected to the Ethernet, but no luck with wireless. My iPad, iPhone, and wife's MacBook Pro have no issues picking up the signal. When I attempted the network diagnostics, the wifi will not turn on. The button that enables you to TURN ON WIFI does not respond. I made a trip to the local apple store where they reset the wireless and it worked fine in the store. Took it home and same problem still existed.   Diagnostic report at the apple store showed no problems with wireless card.
    Any thoughts, comments, or wisdom would be appreciated!

    Apple released a firmware update for your MBP model to enable it to charge properly with the new-style adapters, after failures to do so were widely reported. Here's an article about the problem:
    http://support.apple.com/kb/TS3499
    And here's a link to the update:
    http://support.apple.com/kb/DL1311
    As with all firmware updates, it's essential to follow the installation instructions to the letter.

Maybe you are looking for