BT-Wifi inconsistencies in procedure

I've recently upgraded to Infinity 2 with a Home Hub 5.
In the HH interface I clicked "Find out more about BT Wifi", and was taken to
https://www.bt.com/wifi/secure/index.do?s_cid=con_FURL_btwifi
Clicking "Check on my status" doesn't accept my MyBT p/w ("Authentication failed: invalid user name or password") which is the password I think BT tells us to use with BTWifi. (btopenworld.com primary address)
However, entering my BTYahoo email p/w  takes me to
https://www.bt.com/wifi/secure/statuscheck.do
where I read that I'm opted out, but also gives me the option to opt out
It doesn't inspire confidence.
Why does the BTYahoo email password work rather than the the MyBT one?
Why does the system give me an option to opt out of something out of which I am already opted?

this was covered in a previous post but I tried to find it but failed.  it is misleading, I agree,  in that it asks for you BT iD and the intention is for you to have one sign in for everything being your BT ID.  New customers who are on new BT mail have one sign in which is their BT iD whichworks for email and MY BT
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    ram130's variant of davidch i.e. additional steps:
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    1. Reset all settings (settings app-> general-> reset)
    2. Go through initial setup steps (lang, wifi, siri, enable location, etc) and choose setup as new phone (don't worry your apps, data, contacts, mail will still be there). Do NOT restore from iCloud or iTunes (It can copy back corrupt settings)
    3. Turn off system location services timezone and iAd
    4. Fully discharge battery  (till it shuts off with the spinning wheel)
    5. Fully recharge battery (overnight if possible)
    6. Disable Siri 'Raise To Speak' and REBOOT *( if possible use another camera to verify the                 infrared is off after the reboot).
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    ** I have not tested push yet to narrow down the drain but I had this change on my phone. I believe exchange push is responsible for some stand by drain. As for icloud, haven't notice much of a difference. Just try it for a day. My email still came in fast most times. Again still testing, will report back on these..
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    rolandomerida tips - i.e. buxbuster and additional steps:
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    I can't tell if this is the single answer to the widely spread battery draining problem, but it sure can be fixed with these workarounds, and yes, Apple should address the problem with a future update, for we affected customers don't need workarounds in the first place
    This is the MacRumors discussion:
    http://forums.macrumors.com/showthread.php?t=1256807
    And dont' forget to check buxbuster's fix, video, and THANK him!
    Miless tips (full 800mb release of 5.0.1 and sanitizing a restore):
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    W. Raider tips (Sirii):
    Bottom line for me of things that helped battery life are:
    1. Turing off Siri and Rebooting the phone by holding the Home button and Top button down, ignoring the slider, until the phone shut down. (turn off Siri, reboot, and check top front of iPhone 4S against a lesser camera like the front-facing camera on an iPad2 - making sure the IR sensor is off)
    2. Fully draining the battery, meaning using the phone until it shuts itself off from a drained battery and then recharging it to 100% about 4, maybe 5 times. I charged it both with a Mac and a wall charger.
    Hope this is helpful!
    Comments
    jmm514 remarks (Twitter):
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    tmksnyder comments (notifications, corrupt data in iCloud):
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    Well seems like that rumor of iOS 5.0.1 is finally gone the way of the dogs since developers got a beta of 5.1. So as stated earlier in the master discussion-> I suspect if you are filling up this thread with false post or creating a master set of links to various post that are unreliable you are wasting your time. Press is not going to touch the story due to poor or inaccurate sources which may be links from the master thread. This can include inaccurate information, combination of conflicting post or postings from users which may not own the device. Reputable press organizations have policies that require discloser and strict rules about what is a reliable source for a story. It is clear that many of the post in the master thread, which are links presented here are questionable. 
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    So remember this is how the really bad rumor of iOS 5.0.2 got started, the 5.1 memory leak issue, iCloud Issues, call quality, address book, etc.
    Some of the postings have been very comical, I think the latest now is a dropbox issue. Seems that the length of the previous thread has resulted in various app engines of some proxy servers/tools reaching their limits.
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    http://mcaf.ee/ricdt
    The original solution still represents a high level of success for users having any battery issues.
    Install 5.0.1 on your iPhone 4s. Some users posting they are still using older versions, bad fake serial numbers, etc.
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    Make sure you use a new Sim, not some cut down version which many users admit to doing. (Again, worth confirming what people are posting.)
    Reset the device doing a hard reset and software reset.
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    Hello!
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    I do have to mention that my screen was replaced a little over two years ago and did read that some people who had repairs done to their laptops sometimes found that their antennae was not properly hooked back up, but again, I'm ruling this out because I believe I would still have connectivity issues on the windows side of my MBA?
    I have done some research here and tried disabling BT with no luck. I also tried fixed 2.4 GHz and 5.0 GHz channels with no luck either. Also, in my research, I found a neat app called EtreCheck and have posted those results below. Any tips or trouble shooting I can try from here would be greatly appreciated!
    EtreCheck version: 1.9.12 (48)
    Report generated July 8, 2014 at 7:14:07 AM EDT
    Hardware Information:
      MacBook Air (13-inch, Late 2010) (Verified)
      MacBook Air - model: MacBookAir3,2
      1 2.13 GHz Intel Core 2 Duo CPU: 2 cores
      4 GB RAM
    Video Information:
      NVIDIA GeForce 320M - VRAM: 256 MB
      Color LCD 1440 x 900
    System Software:
      OS X 10.9.4 (13E28) - Uptime: 0 days 0:28:55
    Disk Information:
      APPLE SSD TS256C disk0 : (251 GB)
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 222.82 GB (16.94 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      Windows HD (disk0s4) /Volumes/Windows HD: 27.32 GB (1.08 GB free)
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      Apple Internal Memory Card Reader
      Apple Inc. FaceTime Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
    Configuration files:
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    Gatekeeper:
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    Kernel Extensions:
      [not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.10) Support
      [not loaded] com.iospirit.driver.rbiokithelper (1.5.5) Support
      [not loaded] com.kodak.print.printerdock.merge (1.0.0) Support
      [not loaded] com.option.driver.Option72 (2.15.0) Support
      [not loaded] com.option.driver.OptionHS (3.26.0) Support
      [not loaded] com.option.driver.OptionMSD (1.21.0) Support
    Launch Daemons:
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.sonos.smbbump.plist Support
      [running] com.trusteer.rooks.rooksd.plist Support
    Launch Agents:
      [running] com.flipvideo.FlipShare.AutoRun.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [running] com.trusteer.rapport.rapportd.plist Support
    User Launch Agents:
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.iLike.Agent.plist Support
      [not loaded] com.valvesoftware.steam.ipctool.plist Support
      [running] ws.agile.1PasswordAgent.plist Support
    User Login Items:
      Messages
      Dropbox
      Google Drive
    Internet Plug-ins:
      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
      FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      Flash Player: Version: 13.0.0.214 - SDK 10.6 Outdated! Update
      AdobePDFViewer: Version: 9.5.5 Support
      JavaAppletPlugin: Version: Java 7 Update 25 Check version
      QuickTime Plugin: Version: 7.7.3
      Google Earth Web Plug-in: Version: 5.1 Support
      Silverlight: Version: 4.0.51204.0 Support
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
    Safari Extensions:
      Twitter for Safari: Version: 1.02
      1-ClickWeather: Version: 1.0
      1Password: Version: 3.9.20
      Add To Amazon Wish List: Version: 1.4
      Bing Highlights: Version: 1.0.24
    Audio Plug-ins:
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User iTunes Plug-ins:
      iLike: Version: 1.0 Support
      PPC Bundle: Version: (null) Support
      iLike Bundle: Version: (null) Support
      Tiger Bundle: Version: (null) Support
    User Internet Plug-ins:
      Move-Media-Player: Version: npmnqmp 071500000273 Support
      Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
      WebEx64: Version: 1.0 - SDK 10.6 Support
    3rd Party Preference Panes:
      Flash Player  Support
      Flip4Mac WMV  Support
      Java  Support
      MediaCentral  Support
      Perian  Support
      Trusteer Endpoint Protection  Support
    Time Machine:
      Skip System Files: NO
      Mobile backups: OFF
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 207.52 GB Disk used: 191.74 GB
      Destinations:
      Data [Network] (Last used)
      Total size: 2 
      Total number of backups: 156
      Oldest backup: 2010-11-24 08:54:54 +0000
      Last backup: 2014-07-07 23:27:21 +0000
      Size of backup disk: Excellent
      Backup size 2  > (Disk size 207.52 GB X 3)
      Time Machine details may not be accurate.
      All volumes being backed up may not be listed.
    Top Processes by CPU:
          18% WindowServer
          7% PluginProcess
          4% com.apple.WebKit.Networking
          2% coreaudiod
          2% Safari
    Top Processes by Memory:
      152 MB Safari
      90 MB rapportd
      86 MB mds_stores
      78 MB Dropbox
      78 MB Messages
    Virtual Memory Information:
      593 MB Free RAM
      1.78 GB Active RAM
      887 MB Inactive RAM
      538 MB Wired RAM
      354 MB Page-ins
      0 B Page-outs

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
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    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
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    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • 2009 MBP: freezing and wifi issues

    My mid-2009 Macbook Pro (A1286) has been acting flaky. Sometimes the wifi gets turned off when I close it, and I can't turn it back on even in the Network control panel--only restarting it  turns it back on. Also I've been getting frequent hard freezes, where everything locks up (no beach ball or anything) and I have to hold the power key down to restart.
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    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software – potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions – they’re easy to carry out and won’t change anything on your Mac.
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    Step 2
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  • HT1688 iPhone 4S no WiFi anywhere iOS 5 after Apple Tech help same issue on iOS 6

    ISSUE  - can not connect to any WiFi hotspot at all
    Several weeks ago my daughters iPhone 4S AT&T (on iOS 5) phone number failed to connect to any WiFi hotspot on her college campus including: campus wide WiFi, Starbucks  or her Cisco 1500 WiFi in her dorm room.  She has an iPhone 4S under warranty (I think now in the range of 30-20 more days).
    The iPhone couldn't find any WiFi at all, but her roommates iPhone 4 worked perfectly everywhere on all hotspots.
    So I have been paying for massive data overage charges with AT&T because the iPhone 4S is broken.
    AT&T and then APPLE tech support first  call 4 hours long
    She rented a car and drove home 47 miles (94 miles round trip) and spent the afternoon a few Sundays ago and I spent 4 hours on the phone with AT&T and then Apple support.   I was weird I pointed our that her phone was 0.06GB over capacity e.g. a yellow caution alert in iTunes - but the Apple tech on the phone said just back it up and we would reset and restore it.
    We did all the usual stuff with AT&T and then they gave up and moved us to Apple (backups, resets, then a full system factory revert, and restore) - it was brutal I hadn't seen my daughter in 2 months and her entire visit was a tech support nightmare.
    Despite saying I did not want her to upgrade to iOS 6.X - the apple tech wanted to do a full restore BUT the restore procedure triggered an unwanted iOS 6.X upgrade  (and wiped the phone and started a massive download) without my permission - it was a slow painful 1 hour 40 minute download.  Worse yet I kept thinking that if she is 0.06GB over capacity and the iOS 6.X is "bigger" than 5.X what was going to happen to her phone ?  The apple tech got testy with me when I pointed this out I had to say "you know if a glass of water is overfilled by 0.06 and you want to replace 2 oz with 3 oz (e.g. the iOS upgrade form 5 to 6 ) then obviously it will spill some more - she didn't get it.
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    During the restore (I say during not after) that her WiFi did start working while the apple tech was on the line BUT the restore was still gong on in the background - her camera roll took 16+ hours to restore ( yes sixteen hours !!!) - during which time she left the phone tethered to her Mac-book didn't use it and left her Mac-book attached to a power source. 
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    Comments (not related to the issue at hand):
    1. Overall this was a very very time consuming experience - I am a computer guy (not stupid but not super Mac knowledgeable either) but it seems to me that we should be able to attache the iPhone to iTunes and Apple should be able to remote control everything instead of saying click her click there and having Apple technicians say there is a non-existent menu (she was mixed up between Mac OS-X and Windows PC iTunes) here etc. etc.. Seriously why have the end user involved this is 2012 and if the iTunes is on the Internet there is no excuse for not granting access to Apple Tech!
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    But it only worked for one (1) or two (2) days and then under iOS 6.X the same issue started happening.   Her iPhone 4S failed to connect to any WiFi hotspot on her college campus (LMU) including: campus wide WiFi, Starbucks  or her Cisco 1500 WiFi in her dorm room.  The exact same thing.
    I keep getting hammered on over use cellular charges from AT&T despite she should be cooked due to all the WiFi radiation coursing through her body on campus form both her own Cisco 1500 hotspot and the campus wide network.
    ---------------------------------------AT&T  tech support second call AT&T said the phone was broken Apple should replace
    So it only worked for one (1) or two (2) days despite my daughter driving almost 100 miles and being sucked into a a marathon 4 hour tech support nightmare with Apple.  The net result the exact same thing started happening again no WiFi capabilities again.  So I had her call AT&T at 611 and the AT&T technician talked to her looked at the lengthy case notes from the prior call e.g. the history and said that the iPhone 4S was defective phone no point in wasting another four hours of every one's time.  She was told by AT&T to go to the Apple store get the iPhone replaced as it was under warranty.
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    It even seems like Apple actually hid a known problem from me during my initial four hour tech nightmare that Tim Cook admitted publicly on Sept 24, 2012 (last few links) see below links for further research:
    https://discussions.apple.com/thread/4351894?start=0&tstart=0
    http://forums.macrumors.com/showthread.php?t=1462046&highlight=no+wifi
    http://forums.macrumors.com/showthread.php?t=1456066&highlight=no+wifi
    http://forums.appleinsider.com/t/152837/tim-cook-acknowledges-disabled-greyed-ou t-wifi-issue
    http://bpmredux.wordpress.com/2012/0...he-little-guy/
    http://bpmredux.wordpress.com/2012/09/24/tim-cook-shows-youre-never-to-big-to-re spond-to-the-little-guy/
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    No one is going to read your lengthy post.
    If the basic troubleshooting steps outlined in the User Guide don't work, then bring your phone in for replacement.

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    I have followed all the iTunes online support procedures for trying to reslove the issue including: reinstalling iTunes, wiping the ipconfig cache from the run dialogue box, adding iTunes to the firewall "allow" list, and even running the iTunes diagnostic for store connectivity. The diagnostic comes back saying that everything is fine but that iTunes cannot make a secure connection to the store, when I try to follow the help button from the diagnostic, iTunes tells me that it cannot connect to the internet and to make sure that my computer has all network cables plugged in etc. but obviously that is not the issue, or I wouldn't be able to be online to post this message...
    I know that it has nothing to do with my campus' network, because I am able to view the iTunes store via my iPhone 3GS on the same network.
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    -Duncan-

    I click on the iTunes store button and it comes up with the loading bar at the top of the screen where the song time marker would be, but nothing ever happens. It just loads and loads and loads, I don't even get an error message...
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