Bt yahoo account hacked contacts lost

My bt yahoo accout was hacked and alll of my contacts are gone. Is there any way for me to regain control of my e-mail account again and recover my contacts? I can still sign in and enter but all of my e-mail s are gone as well as my contacts. How do I recover these things and secure my account against future attacks

Obidoc wrote:
I too have just lost every email and contact without any reason. I have never lost anything or had any hacking problems before but this is a nightmare!
I guess that there is little that I can do but surely we should all be warned about this or some better efforts should be made to prevent the problem?
Can anyone help as it seems very difficult to contact anyone at the provider who can help.
Regards
Obi
Hi. Welcome to the forums.
If I may be brutally honest, how do you mean warned etc ? If a hacker manages to get into anyone's account, there is frankly nothing that can be done after that.
Have you ever responded to an email pretending to be from BT asking for username, password, DoB etc ? These phish emails have been around for a decade or more, and target all the banks, building socities, ISPs and all sorts of (usually) large companies.
Also things like social networking has been used to get user details, and is now apparently one of the first places criminals go to try to get user details. Many people tend to give away DoB, and all sorts of other details, a lot of which can be security answers to questions for logging into websites.
Similarly with various viruses, trojans and spyware - these can pass on user details to hackers if the machine is infected.
Using cyber cafes (some may be dodgy, or have infected computers) could also compromise the user.
It's not only the above for the user to consider, there is also any contacts who themselves had infected computers, or been phished giving details away.
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Bt yahoo account hacked contacts lost

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