BT Yahoo, e-mail client and phone

On 16 November I was unable to access my BT Yahoo e-mail account. I usually access through Thunderbird or my Android phone. Reasons unclear but I had had no problems since March when something similar (but transient) happened. Password was reset and since then I can access BT Yahoo webmail. BUT I have been unable to reestablish neither my desk top computer e-mail client (POP3) nor my phone (IMAP). Ditto for my wife's sub-account and I-phone. Accounts have been deleted and recreated; settings checked and rechecked; and passwords changed. On my last call to BT I was told that the problem had to be my end if I could access webmail. I might accept that argument if the problem was on a single platform but as I cannot connect to the server across multiple devices (and it was working perfectly before) I am yet to be convinced. In the last few days on occasion after several retries my e-mail client or my phone will connect but it is very flaky. Sometimes a webmail password change helps but fails the next time a connection is attempted. Colleagues suggested a cache problem and I have made sure these are cleared - no obvious improvement. Meantime I have had to set up a forward instruction for my wife and myself to our gmail accounts to establish any sort of service. In my last contact with BT (apart from being told that IMAP was only for Apple!) it was suggested I called in a local technician - frankly I don't know what to ask. For some reason I am not able to connect and I would be most appreciative of suggestions re a way ahead. BT have failed to respond to an e-mail and have not called back at a pre-arranged time (over and above the other calls) so I am pretty fed-up as you may have guessed if you have read this far!

BT Yahoo has had loads of issues over the recent week(s), see fixed messages above. My android phone and my pop 3 client has had log on problems off and on, but it seems to be getting better. Over this time BT Yahoo webmail was working as probably on a different platform their end. I found the following like good for checking outages, its Yahoo mail but if you are on BT Yahoo I have found it accurate.
http://downrightnow.com/yahoomail
Mike

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Hi All
This is my very first post, so please be patient if this topic has:
1) Already been covered. The ones I have found seem a bit too technical for me (embarrassing!)
2) Shows I'm a bit of a novice
For a number of months now I have been happily plodding along with accessing both my AOL and BT Yahoo emails usingmy MacBook Pro. That was until last week when I noticed I was being prompted for a password for my BT Yahoo emailaddress. Upon entering my password, which I know to be correct, it came up with another message stating that it wasn'trecognised. I then uninstalled then reinstalled the BT Yahoo email account and am continuously getting the same issue. Iwill walk through when adding an account in the hope that someone may be able to thankfully help! Again, please excusemy novice walkthru. I am not the greatest expert when it comes to issues like this!
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Account Type: POP
Description: btinternet.com
Incoming Mail Server: mail.btinternet.com
User Name: ******@btinternet.com
Password: *********
6. Upon clicking Continue again, the Incoming Mail Security screen appears, with:
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A dropdown menu which is automatically set to: Password. Additional options from this dropdown are External(TLS Client Certificate), Kerberos Version 5 (GSSAPI), NTLM, MD5 Challenge-Response and AuthenticatedPOP (APOP)
7. When I continue with the SSL option ticked and Authentication defaulting to Password the Outgoing Mail   Server screen appears with the following options:
Description: btinternet.com
Outgoing Mail Server: mail.btinternet.com (other drop down options is: smtp.mail.yahoo.com relating to thisemail account)
Ticked option of Use Only This Server
Ticked option of Use Authentication
User Name: ******@btinternet.com
Password: *********
8. When I Continue, the Outgoing Mail Security screen appears, with the Secure Sockets option ticked and the   Authentication dropdown displayed with Password.
9. I click Continue again and a summary of the above appears. I click Continue, then it looks as if my email account is   being set up. However, the following message then appears: Enter password for Account "btinternet.com".
The Yahoo! POP server “mail.btinternet.com” rejected the password for user “******@btinternet.com”
Enter your password again or cancel.
The above isn't the only issue though. Unfortunately I seem to be missing all of my subfolders under this emailaddress. Prior to the problem I encountered above, all of my sub email folders were in line with BT Yahoo and theadditional devices I use to retrieve/check my email.
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