BT You need to pull your socks up
For some reason my account was closed before Christmas and a new contract set up on 30 December. I am happy with the new contract as I was paying extortionate rates with my previous contract and I get the brand new Homehub 5.0. It was BT unlimited Broadband all calls inclusive and using the old Homehub 2.0. I was not happy that it would take three weeks for an engineer to come out to set up the line.
Sadly that deadline was passed and any engineer? Nope. Numerous e-mails, and texts telling me to stay in and then numerous more reminding me to stay in which I did. But sadly no engineer turned up. No message to say so sorry either by telephone ( I have another line) e-mail or text. Nata. I had to chase up to find out what was happening. Which is appalling. Apparently after getting through I was told the engineers couldn't find the property. This is an extraordinary excuse as nobody has ever had that difficulty. I even looked outside to see if anybody was there but no vans seen. What incompetence. Why didn't they try and ask somebody or contact me to ask where I am am? The house numbers are clearly written on the doors!
After calling to find out what was happening, I was then told that they didn't know when an engineer would be able to visit. Still hearing nothing I checked online to see if there was any news, it is now Friday that an appointment has been made. Why didn't somebody call to say that this would be the case? Why should I have to find the information myself? I also note that no specific time has been given. Do I need to wait for an engineer? If I do, are they got tobe another phantom?
I am self employed and a churchwarden so people need to get hold of me. I am having to use my mother's broadband which is not unlimited and I am near its limit before she incurs charges. I shall be seeking compensation to address this. Perhaps BT should focus a lot more on its customer service and getting new engineers, rather spending a rediculious £900 million on watching people kick a ball around a field.
Come on BT, I had every faith in you but you have been utterly useless. Just a simple e-mail from somebody to say sorry would have been great but nothing. I had to do all the chasing. I am sure that if I left BT for another provider without saying anything they would be sorry. Tesco Broadband looks good at the moment
Not a good start by BT on a new contract. I think some form of compensation should be in order for all this appalling service.
Hi Ants,
I'm really sorry about the missed engineer visit and delay in getting your service connected. Do you need any help getting this sorted? If you do please let me know by replying on this thread and we can provide you with our contact link.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
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Similar Messages
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Told "You Need To Restart Your Computer"
Background: This is my second MacBook. It is a week 32, I have been using it for 3 weeks now, hasn't given me any serious problems, and is usually kept on (either with activity or sleeping) for several days in a row. The only suspicious thing happening lately is when I turn it on, the screen has flashed brightly really quickly, then back to black quickly, and then it starts to load like normal. So if anyone knows what that is either, it would be of help.
This issue: I was on my MacBook tonight, using the Internet and iTunes, like normal, and out of nowhere the screen dims down and in the middle is a black box that says "You need to restart your computer. Press down on the power button..." in like 4 different languages. So, I did. Then I turned it back on and it loaded fine (but gave me the "Mac OS X shut down unexpectedly" message).
The only thing odd about my use of it tonight would have to be that I was using it on my bed, so maybe not enough air was getting to the bottom of it. Could this cause it to force to shut down?
Once again, this is the only major issue I've had with it so far. My old MacBook had several problems but never the "You need to restart your computer" in the black box one.
Please help!in a row. The only suspicious thing happening lately
is when I turn it on, the screen has flashed brightly
really quickly, then back to black quickly, and then
it starts to load like normal.
That's normal behavior. Mine does it to.
This issue: I was on my MacBook tonight, using
the Internet and iTunes, like normal, and out of
nowhere the screen dims down and in the middle is a
black box that says "You need to restart your
computer. Press down on the power button..." in like
4 different languages.
You experienced a kernel panic.
http://docs.info.apple.com/article.html?artnum=106227
They are usually hardware related. Disconnect any external devices.
Did you install any third-party RAM? If so, pull it out and run it with just the stock RAM.
-Bmer
Mac Owners Support Group
Join Us @ MacOSG.com
ITMS: MacOSG Podcast
An Apple User Group -
My Imac says "you need to restart your computer" after logging out and click on sleep. 10.6.8?
My Imac recently gives a message "you need to restart your computer" after logging out and clicking "sleep". After a few seconds, gray screeen will roll down and give that messasge. I disconnected USB cable from my printer. Today, after turning it on, the log in screen showed then after 2 seconds the gray screen rolled down again and prompted "you need to restart the computer". I've read the apple communities about kernel panics but to no success. I have a 10.6.8, 2.7 ghz, 4GB. This is the error that showed which I reported to apple mutiple times already.
Panics Since Last Report: 4
Anonymous UUID: 522B583E-D9D7-463D-B57E-6849A69E41D9
Wed Jan 22 11:52:33 2014
panic(cpu 0 caller 0xffffff80002d1208): Kernel trap at 0xffffff7f80e2750d, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x00000000000001e0, CR3: 0x0000000000100000, CR4: 0x0000000000040660
RAX: 0x000000000000000a, RBX: 0x00000000000001e0, RCX: 0x0000000001000000, RDX: 0x0000000000000000
RSP: 0xffffff805e413eb0, RBP: 0xffffff805e413f10, RSI: 0x00000000000000dd, RDI: 0xffffff800b3eb7e0
R8: 0x0000000000000003, R9: 0x0000000000000001, R10: 0x0000000000000007, R11: 0x0000000000000051
R12: 0x000000000000000a, R13: 0xffffff804aa59004, R14: 0xffffff800d15f1b4, R15: 0x0000000000000000
RFL: 0x0000000000010202, RIP: 0xffffff7f80e2750d, CS: 0x0000000000000008, SS: 0x0000000000000010
Error code: 0x0000000000000000
Backtrace (CPU 0), Frame : Return Address
0xffffff805e413b50 : 0xffffff8000204d15
0xffffff805e413c50 : 0xffffff80002d1208
0xffffff805e413da0 : 0xffffff80002e3f4a
0xffffff805e413db0 : 0xffffff7f80e2750d
0xffffff805e413f10 : 0xffffff7f80e7f7d3
0xffffff805e413f30 : 0xffffff800053e46d
0xffffff805e413f60 : 0xffffff8000285b66
0xffffff805e413fa0 : 0xffffff80002c8527
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AirPort.Atheros9388(426.35.3)@0xffffff7f80e1c000->0xffffff7f80 f66fff
dependency: com.apple.iokit.IOPCIFamily(2.6.8)@0xffffff7f80804000
dependency: com.apple.iokit.IO80211Family(320.1)@0xffffff7f80df7000
dependency: com.apple.iokit.IONetworkingFamily(1.10)@0xffffff7f80ddd000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 4614091555750
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.5 (addr 0xffffff7f80969000, size 0x65536) - last unloaded 128892379106
loaded kexts:
com.apple.filesystems.afpfs 9.7.1 - last loaded 1016854024083
com.apple.nke.asp_tcp 5.0
com.apple.filesystems.smbfs 1.6.7
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.0.8f3
com.apple.kext.ATIFramebuffer 6.4.2
com.apple.driver.AppleIntelHDGraphics 6.4.2
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleHDA 2.0.8f3
com.apple.ATIRadeonX3000 6.4.2
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AirPort.Atheros9388 426.35.3
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleBacklight 170.0.48
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleIntelSNBGraphicsFB 6.4.2
com.apple.driver.AppleBluetoothMultitouch 54.3
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.9
com.apple.iokit.IOAHCIBlockStorage 1.6.6
com.apple.driver.AppleFWOHCI 4.7.7
com.apple.driver.AppleUSBHub 4.2.5
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleUSBEHCI 4.2.6
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.DspFuncLib 2.0.8f3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleBluetoothHIDKeyboard 141.5
com.apple.driver.AppleHIDKeyboard 141.5
com.apple.iokit.IOFireWireIP 2.0.4
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleHDAController 2.0.8f3
com.apple.iokit.IOHDAFamily 2.0.8f3
com.apple.driver.ApplePolicyControl 3.0.17
com.apple.driver.AppleGraphicsControl 3.0.17
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.2
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.AppleThunderboltEDMSink 1.1.3
com.apple.driver.AppleThunderboltEDMSource 1.1.3
com.apple.kext.ATI6000Controller 6.4.2
com.apple.kext.ATISupport 6.4.2
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
com.apple.driver.AppleMultitouchDriver 207.11
com.apple.driver.AppleThunderboltDPOutAdapter 1.5.9
com.apple.driver.AppleThunderboltDPInAdapter 1.5.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.9
com.apple.iokit.IOUSBHIDDriver 4.2.5
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.9
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.9
com.apple.driver.AppleThunderboltNHI 1.3.2
com.apple.iokit.IOThunderboltFamily 1.7.4
com.apple.driver.AppleUSBMergeNub 4.2.5
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOFireWireFamily 4.2.7
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IOUSBFamily 4.2.6
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.3.0
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: global_name
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 0 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x850b, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 6
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfd110000 / 3
What is going on with this error?It hasn't been acting up since I:
1) Since I unplug my all in one printer with wifi (Hewlett Packard). I barely use the printer and it keeps cleaning out the jets and wasting my **** ink. Plus it'll do a loud self test @ 3:00 in the morning & by this time, I pulled my baseball bat from under the bed and ready to smash some skulls in the office room thinking its a burglar.
But seriously it stop doing it.
This is a late reply but confirmed after 7 months.
Note: I shut down instead of sleep my Imac now because I hardly use it. -
Can't get past a grey "you need to restart your computer screen"
Hello,
I have a few month old iMac 27" i7 quad core for music use and did an update this morning which consisted of an itunes update and update to the screen firmware and two other things I can't remember. Do the usual install and restart business and am now met with the following error:
panic(cpu 0 caller 0x558271): "Unable to find device driver for this platform: \"ACPI". \n"@/SourceCache/xnu/xnu-1504.3.12......................
Debugger called: <panic>
Backtrace (CPU 0) , Frame: Return Address (4 potential args on stack)
7 lines of numbers and letters (please let me know if you need these)
BSD process name correspoding to current thread: Unknown
Mac OS Version:
Not yet set
Kernal Version:
Darwin Kernel Version 10.3.0...............
System uptime in nanoseconds: 322691563
This is on the grey screen with the multi lingual "you need to restart your computer message"
Holding shift on startup bypasses the screen and allows me to eject the disk and boot in safe mode or whatever it's called but the bar down the bottom fills up and I'm just left with the rotating bars and the apple logo.
I have tried a few different suggestions I have found on other threads about holding a certain key to start in safe mode or something to that effect but nothing has worked.
I have inserted the OSX install dvd that came with the computer and restarted but that did nothing and now I cannot eject it.
I have backed up a lot of the stuff on there but it will be a huuuuuge inconvenience if I lose the data on this thing.
Any help is greatly appreciated!
Cheers,
StephenThis is called a "kernel panic" (the multi-lingual restart screen). Solving them can be tricky. From the sounds of it, you can probably rule out hardware, but you probably have pretty severe system damage, probably caused by bad hard drive damage. But without more information, it's hard to say. Try looking over [the X Lab FAQ on resolving kernel panics|http://www.thexlab.com/faqs/kernelpanics.html].
-
I have forgotten my iPad password and tried to back up and restore my iPad but it says you need to unlock your device before you restore it but that is the whole reason I am trying to restore my iPad. Can anyone help?
Forgotten passcode or device disabled after entering incorrect passcode
-
You need to restart your computer/can't mount Macintosh HD
My problem is a bit of a complicated one and I have a lot of background info to explain, therefore I will try to go into great detail so please bear with me.
A couple of days ago I used Boot Camp to install Windows Vista on my Macbook. Everything was working fine and I used vista with no problems for a few days. Then yesterday I was playing a game in Vista and instead of manually quiting out of the game I took the lazy way out and just pressed the power button on my Mac which I had set in Vista to power down the computer. After a few second Vista shut down like it should have and the computer was off. I then pressed the power button again to turn on the computer. My startup disk at this point was Macintosh HD so I just let it boot up onto that volume.
And that's where the problems began. OS X booted BUT not all the way. It went past the startup chime, past the gray Apple, all the way to the blue screen with the rotating gear. But then it just stopped there. At first I thought the computer was just slow starting up because I shut down from Vista in a strange way but after a substantial amount of time of OS X not going past that point with the blue screen and rotating gear I decided to restart by pressing the power button for a few seconds and then pressing it again to start up. It went to the same place and hanged again. I did this 3 or 4 more times with no luck.
At this point, I consulted my Macbook manual and found out what to do if the computer doesn't start up. The best solution I could find by looking through pages 43 to 45 was to *zap the PRAM*. Simple enough, I restarted the computer and did the key combination and it restarted. Upon being restarted, it no longer went to the blue screen. No, no, not even close. It showed me the gray Apple logo and then after a second or two showed me the dreaded "You need to restart your computer" screen in four languages. No matter how many times I restarted and booted into OS X, it always showed that.
Now I have tried rezapping the PRAM probably ten times now and all it does is it shows me that as I have now learned "kernel panic" screen.
So I thought maybe I could repair the volume using Disk Utility on my OS X Installation DVD. So I did just that. I repaired the Macintosh HD volume. And that's when I noticed something strange. The Macintosh HD Volume was grayed out. I could still click on it and Disk Utility would still display options for what I could do with it but it was greyed out. It didn't take me long to find out that the volume was not mounted. I noticed this because my "Untitled" Windows Vista volume was not grayed out and had an "unmount" button. Again it didn't take me long to figure out that I should just click the mount button and my problems would be over. So I clicked and nothing happened. It just did something for a few seconds but didn't mount it. I don't know how many times I clicked on that **** button (out of frustration) but nothing happened.
And this is where I am now, with no idea about what I can do. My biggest worry is that I'll have to format the Macintosh HD and reinstall OS X but that's really my last, last resort because I have documents that are not backed up anywhere else and it would be a great hassle to restore them. If I was wiser I would have bought backup software for my Mac but I only bought it a month ago and went on an overseas trip in a very far away place a few days after buying it.
Anyway, it would be great if there was some sort of solution to fix this problem without wiping my volume clean. If there is none, and trust me, I'd try anything as long as I don't lose my files, then is there some sort of utility that can back up my volume onto a DVD or external hard-drive or something without booting up into OS X??
By the way, if this helps in any way: I have no problems booting up and using the Windows Vista volume.
Thanks in advance, and please help me.Hello,
First of all thanks for the reply. The only problem is that I've already tried what you suggested. When I press the option key on the keyboard with the installation cd inserted I see what I am supposed to, the CD, Windows Vista and Macintosh HD. When I select Macintosh HD it does that same thing, goes to the "restart your computer" screen.
If I try to change the startup disk from the OS X Installation disk the only two volumes that show up are "Windows Vista on Untitled" and the "OS X Installation" disk, no Macintosh HD to even choose. I believe the reason for this is because Macintosh HD but as I have already said, it just can't be mounted.
I think the reason that Macintosh HD shows up when I press Option at startup is because Apple has hard-coded it in so that it's always there, no matter if you can actually access it or not depending on whether or not it's mounted.
Right now the best thing for me is to find out how to mount Macintosh HD, if it has to be done manually through Terminal I'll do it, I just need the syntax but something tells me if it doesn't work through GUI it probably won't work through command prompt.
Anyway, thanks for the reply. Let's hope we get something. -
I have a G5 mac using ver 10.4.11 and a newer mac using ver 10.8.4 these are networked. using the new mac i looked up my my photo on the old mac. It then said you need to upgrade your library which it did. Now the old mac can not open the photos and say that I need to upgrade my I photo to a newer version. The old mac has no more support from apple in software update so I am not sure where I should go from here. can I use new soft ware with the old mac
The other part of the upgrade message was a warning that once you upgraded you would no longer be able to open the library with the old version which is exaclty what you did and what happened when you choose to continue
The iphoto library needs to be upgraded to work with this version of iPhoto. Your photo library will not be readable by previous versions of iphoto after the upgrade. The upgrade process may take several minutes depending on the number of photos in the library. Cancel or upgrade.
So now your choices are to not use iPhoto with the previous version using it onky with the newer version, restore your backup from before you did this upgrade or purchase iPhoto Library Manager and use it to rebuild the library using the older version of iPhoto (instructions are on their web site) thereby downgrading it (without projects)
LN -
Kernel panics, message saying "You need to restart your computer.Hold down the Power..." I am in the middle of HSC very URGENT please help!! Mac keeps needing to restart!!
I looked in console and its saying that it may be because of Sophos Anti-Virus, i deleted and uninstalled all traces of Sophos but looked in console and this is some of the lines coming up:
26/09/13 10:11:17.945 PM com.apple.launchd: (com.sophos.intercheck[6460]) posix_spawn("/Library/Sophos Anti-Virus/InterCheck.app/Contents/MacOS/InterCheck", ...): No such file or directory
26/09/13 10:11:17.945 PM com.apple.launchd: (com.sophos.autoupdate[6461]) posix_spawn("/Library/Sophos Anti-Virus/SophosAutoUpdate.app/Contents/MacOS/SophosAutoUpdate", ...): No such file or directory
26/09/13 10:11:17.945 PM com.apple.launchd: (com.sophos.notification[6462]) posix_spawn("/Library/Sophos Anti-Virus/SophosAntiVirus.app/Contents/MacOS/SophosAntiVirus", ...): No such file or directory
26/09/13 10:11:17.946 PM com.apple.launchd: (com.sophos.intercheck[6460]) Exited with code: 1
26/09/13 10:11:17.946 PM com.apple.launchd: (com.sophos.intercheck) Throttling respawn: Will start in 10 seconds
26/09/13 10:11:17.946 PM com.apple.launchd: (com.sophos.autoupdate[6461]) Exited with code: 1
26/09/13 10:11:17.946 PM com.apple.launchd: (com.sophos.autoupdate) Throttling respawn: Will start in 10 seconds
26/09/13 10:11:17.946 PM com.apple.launchd: (com.sophos.notification[6462]) Exited with code: 1
26/09/13 10:11:17.946 PM com.apple.launchd: (com.sophos.notification) Throttling respawn: Will start in 10 seconds
26/09/13 10:11:18.291 PM Safari: self <TabContentView: 0x7f8d5dd1aa50>
26/09/13 10:11:22.617 PM Safari: self <TabContentView: 0x7f8d5db7bb00>
26/09/13 10:11:27.866 PM Safari: self <TabContentView: 0x7f8d5c331a70>
26/09/13 10:12:19.939 PM com.apple.launchd.peruser.501: (com.sophos.uiserver[6487]) posix_spawn("/Library/Sophos Anti-Virus/SophosUIServer.app/Contents/MacOS/SophosUIServer", ...): No such file or directory
26/09/13 10:12:19.939 PM com.apple.launchd.peruser.501: (com.sophos.uiserver[6487]) Exited with code: 1
26/09/13 10:12:19.939 PM com.apple.launchd.peruser.501: (com.sophos.uiserver) Throttling respawn: Will start in 10 seconds"
Looked all over computer and cant find anything of Sophos please help very urgent!That was all that there was in the most recent one, how long do you think it could take to fix?
Here is the second most recent:
Wed Sep 25 15:39:39 2013
panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81757965, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff81acc397fe, CR3: 0x000000001e2b5025, CR4: 0x00000000000606e0
RAX: 0x000000001d31a000, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff80b0dbb710, RBP: 0xffffff80b0dbb820, RSI: 0x0000000000000000, RDI: 0x0000000000000001
R8: 0x000000000000000a, R9: 0x0000000000000378, R10: 0x0000000000000128, R11: 0x0000000000000378
R12: 0xffffff800c626400, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff81acc39802
RFL: 0x0000000000010246, RIP: 0xffffff7f81757965, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffff81acc397fe, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80b0dbb3c0 : 0xffffff8000220792
0xffffff80b0dbb440 : 0xffffff80002c4794
0xffffff80b0dbb5f0 : 0xffffff80002da55d
0xffffff80b0dbb610 : 0xffffff7f81757965
0xffffff80b0dbb820 : 0xffffff7f817667a0
0xffffff80b0dbb840 : 0xffffff7f8173a58e
0xffffff80b0dbb870 : 0xffffff7f8177fb6f
0xffffff80b0dbb8a0 : 0xffffff7f81779632
0xffffff80b0dbb8d0 : 0xffffff7f8177d7d5
0xffffff80b0dbb900 : 0xffffff7f8177c6db
0xffffff80b0dbb9e0 : 0xffffff7f817412b8
0xffffff80b0dbba10 : 0xffffff7f81778684
0xffffff80b0dbba30 : 0xffffff7f817449ce
0xffffff80b0dbbb60 : 0xffffff7f81741a4c
0xffffff80b0dbbbc0 : 0xffffff8000655f3e
0xffffff80b0dbbbe0 : 0xffffff800065681a
0xffffff80b0dbbc40 : 0xffffff8000656fbb
0xffffff80b0dbbd80 : 0xffffff80002a3f08
0xffffff80b0dbbe80 : 0xffffff8000223096
0xffffff80b0dbbeb0 : 0xffffff80002148a9
0xffffff80b0dbbf10 : 0xffffff800021bbd8
0xffffff80b0dbbf70 : 0xffffff80002aef10
0xffffff80b0dbbfb0 : 0xffffff80002daec3
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelHD3000Graphics(7.3.2)[A2328231-E577-32FF-B20F-D08BDC FE9C51]@0xffffff7f81738000->0xffffff7f8179bfff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80889000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80d2e000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80cf5000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
11G63b
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 1866666823698
last loaded kext at 480357661446: com.apple.filesystems.smbfs 1.7.2 (addr 0xffffff7f80795000, size 241664)
last unloaded kext at 303348424187: com.apple.driver.AppleUSBUHCI 5.1.0 (addr 0xffffff7f80af7000, size 65536)
loaded kexts:
com.sophos.kext.sav 8.0.14
org.virtualbox.kext.VBoxNetAdp 4.2.16
org.virtualbox.kext.VBoxNetFlt 4.2.16
org.virtualbox.kext.VBoxUSB 4.2.16
org.virtualbox.kext.VBoxDrv 4.2.16
com.logmein.driver.LogMeInSoundDriver 1.0.2
com.Greatdy.driver.SystemAudioCapture 1.0.0
com.apple.filesystems.smbfs 1.7.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AGPM 100.12.75
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
com.apple.driver.AppleIntelHD3000Graphics 7.3.2
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleIntelSNBGraphicsFB 7.3.2
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.kext.triggers 1.0
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4 -
"You need to restart your computer. Hold down the power button for seve..."
Hello,
I have recently been getting this same message "You need to restart your computer. Hold down the power button for several seconds or press the Restart button." whenever I start up my computer. It happens about 95% of the time. I have been reading on different forums that I should reset the PRam and the NVRam and I have been doing so and it does help as it does EVENTUALLY start up (sometimes takes me 5-10 min. to get it to start up).
I have also read that it may be the RAM that is loose, so I did check that and made sure that the ram is properly placed (which it is).
I don't know what else I can do. Should I reformat and reinstall Mac OS X?
Here is the exact error form the dump:
IOAPIC: Version 0x20 Vectors 64:87
AppleACPIPlatformExpert::start failed
panic(cpu 0 caller 0x55c095): "Unable to find driver for this platform: \"Macbook 2,1\".\n"@/SourceCache/xnu/xnu-1504.9.26/iokit/Kernel/IOPlatformExpert.cpp:1389
Debugger called: <panic>Well just got around to installing the new HDD and RAM yesterday, and I am sad to say... that the problem persists. :/
I reseated the memory and made sure they were in there properly, and I also installed the HDD and ran DiskUtility before I erased/reformatted and installed a fresh version of MacOSX Leopard, then updated to Snow Leopard.
As long as I am using my computer everything works fine, the problem occurs when the machine is shut off or put to sleep for a long period of time. Because when I shut it off and turn it right back on a few minutes later it works, or if I shut the lid and open it 10-20 min. later everything works fine, it's only when the machine is off or asleep for long periods of time.
So, I do not know what else can be wrong.
Should I try to take out the old RAM and just leave the new module in and see if that works out? See if that specific module is faulty? -
You need to restart your computer ...
Hi,
Just started getting the message, You need to restart your computer ...
The mac constantly crashes at startup, it even crashes from CD start-up.
I have;
1-reset nvram
2-changed battery
3-zapped pram
4-changed ram
5-changed video card
6-removed everything except power cable
7-removed battery, unplugged for several hours, tried to re-boot
8-tried to boot to safe mode, but holding shift does not seem to work, although I use a swedish keyboard, and some of the comMands are in different places (anyone know where the shift command is, on a Swedish keyboard)
9-screamed, shouted!
All with the same results.
The mac powers up, fans work. the red light is on the motherboard, but it just cannot boot (except for a couple of times, but then froze after several minutes).
If it gets to the blue screen it is usually the , 'You need to restart...' message, but I have also had 'System failure: CPU=01, 00000001 (corrupt stack) plus a few variations on this message.
A few of the crashes have lines of code/test covering the screen ending in 'we are hanging here'.
I am thinking it must be the CPU?, as the mac powers up, and does try to start.
As you will see from my info, the CPU is a 1.47 MHz upgrade.
I hope someone can help, cheers.Hi,
I use a swedish keyboard, and some of the comMands are in different places (anyone know where the shift command is, on a Swedish keyboard)
Looks like both Shift keys are in the same place as here...
corrupt stack
Usually that means bad RAM, but it could be anything from CPU to Logic Board.
Does it get further along in the boot if it's cooled for a few hours? -
I have a MacBook Pro 13.3 OS- MAC OS X LION.
Whenever I am staring the computer, it says You need to restart your computer by pressing the power button.
I did this number of times and everytime it freezes to the same screen.Solution needed urgently pls.
Thank you for any help in this regard that comes fast.The details of the kernel-panic report is as follows-
Interval Since Last Panic Report: 1458653 sec
Panics Since Last Report: 6
Anonymous UUID: 70BA6A**************************************************
Sun Sep 16 23:00:13 2012
panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff8000290560, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000800028, CR3: 0x000000000a509005, CR4: 0x00000000001606e0
RAX: 0x0000000000000001, RBX: 0x0000000000820000, RCX: 0xffffff801122dc40, RDX: 0x0000000000020501
RSP: 0xffffff80ef3d3da0, RBP: 0xffffff80ef3d3dc0, RSI: 0x000000002b1d78b6, RDI: 0xffffff800342d280
R8: 0xffffff80ef3d3f08, R9: 0xffffff80ef3d3ef8, R10: 0x000000010d901000, R11: 0x0000000000000206
R12: 0xffffff800342d280, R13: 0x0000000000000000, R14: 0xffffff8011cd6500, R15: 0x0000000000800000
RFL: 0x0000000000010206, RIP: 0xffffff8000290560, CS: 0x0000000000000008, SS: 0x0000000000000000
CR2: 0x0000000000800028, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80ef3d3a50 : 0xffffff8000220792
0xffffff80ef3d3ad0 : 0xffffff80002c4794
0xffffff80ef3d3c80 : 0xffffff80002da55d
0xffffff80ef3d3ca0 : 0xffffff8000290560
0xffffff80ef3d3dc0 : 0xffffff800026c9c3
0xffffff80ef3d3f40 : 0xffffff80002c3fbb
0xffffff80ef3d3fb0 : 0xffffff80002da481
BSD process name corresponding to current thread: fsck_hfs
Mac OS version:
11E2620
Kernel version:
Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64
Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 4850001132
last loaded kext at 1796984176: com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.7f2 (addr 0xffffff7f80e16000, size 57344)
loaded kexts:
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.7f2
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.AppleUSBTCKeyEventDriver 227.6
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.4
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 560.7.21
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AppleUSBHub 5.0.8
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleUSBEHCI 5.0.7
com.apple.driver.AppleUSBXHCI 1.0.7
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.driver.AppleUSBBluetoothHCIController 4.0.7f2
com.apple.iokit.IOBluetoothFamily 4.0.7f2
com.apple.driver.AppleFileSystemDriver 13
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.4
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.4
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.0.7
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.0.8
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4 -
it says connect to itunes and then says you need to restore your iphone, so i restore it and then it says 'preparing to restore iphone' and has said that for 8 hours then it says it cant be done, what do i do?
-> iOS: Forgotten passcode or device disabled after entering wrong passcode
-
Hi, just now my computer just popped out an error message saying that "You need to restart your computer". I was able to power the iMac back (and i'm typing from my iMac). I did some research about it and it has something to do with the kernel panic..either hardware or software. Since i was able to power back my iMac, i supposed it was software-related problem? Here's the log from /Library/Logs/DiagnosticReports/
I'm sorry it was quite long and i have no idea how to attach the text file which i have saved. What could be the problem here? And any suggestions to avoid this from happening again? My heart skipped a beat just now.. Hopefully it was no something serious such as hardware problems..
thank you!
[quote]
Mon Jan 7 04:41:39 2013
panic(cpu 1 caller 0xffffff8000545709): "complete() while dma active"@/SourceCache/xnu/xnu-1504.15.3/iokit/Kernel/IOMemoryDescriptor.cpp:2273
Backtrace (CPU 1), Frame : Return Address
0xffffff8060213ba0 : 0xffffff8000204d15
0xffffff8060213ca0 : 0xffffff8000545709
0xffffff8060213ce0 : 0xffffff7f80e90e34
0xffffff8060213d30 : 0xffffff7f80e8aac2
0xffffff8060213d80 : 0xffffff7f813c6b84
0xffffff8060213df0 : 0xffffff7f80d740ff
0xffffff8060213e20 : 0xffffff7f80d7ec07
0xffffff8060213e50 : 0xffffff7f80d7ed70
0xffffff8060213ea0 : 0xffffff7f80d7fb39
0xffffff8060213ef0 : 0xffffff7f80d7c076
0xffffff8060213f10 : 0xffffff800053b31f
0xffffff8060213f60 : 0xffffff800053afc5
0xffffff8060213fa0 : 0xffffff80002c8527
Kernel Extensions in backtrace (with dependencies):
com.apple.iokit.IOAHCIBlockStorage(1.6.6)@0xffffff7f813c4000->0xffffff7f813d8ff f
dependency: com.apple.iokit.IOAHCIFamily(2.0.7)@0xffffff7f80d72000
dependency: com.apple.iokit.IOStorageFamily(1.6.3)@0xffffff7f80e83000
com.apple.driver.AppleAHCIPort(2.2.0)@0xffffff7f80d79000->0xffffff7f80d90fff
dependency: com.apple.iokit.IOAHCIFamily(2.0.7)@0xffffff7f80d72000
dependency: com.apple.iokit.IOPCIFamily(2.6.8)@0xffffff7f80826000
com.apple.iokit.IOAHCIFamily(2.0.7)@0xffffff7f80d72000->0xffffff7f80d78fff
com.apple.iokit.IOStorageFamily(1.6.3)@0xffffff7f80e83000->0xffffff7f80e9cfff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: iMac12,1 (Mac-942B5BF58194151B)
System uptime in nanoseconds: 16972898800986
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.5 (addr 0xffffff7f81330000, size 0x65536) - last unloaded 96015086516
loaded kexts:
com.google.filesystems.fusefs 2.1.9 - last loaded 8029647925508
com.bresink.driver.BRESINKx86Monitoring 9.0
com.avatron.AVExFramebuffer 1.6.1
com.Cycling74.driver.Soundflower 1.5.2
com.logmein.driver.LogMeInSoundDriver 1.0.0
com.avatron.AVExVideo 1.6.1
com.squirrels.airparrot.framebuffer 3
com.squirrels.driver.AirParrotSpeakers 1.7
com.rim.driver.BlackBerryUSBDriverInt 0.0.74
com.apple.filesystems.msdosfs 1.6.3
com.apple.driver.AppleBluetoothMultitouch 54.3
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.8f3
com.apple.driver.AppleMikeyDriver 2.0.8f3
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AudioAUUC 1.57
com.apple.kext.ATIFramebuffer 6.4.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AirPort.Atheros9388 426.35.3
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleBacklight 170.0.48
com.apple.ATIRadeonX3000 6.4.2
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleIntelHDGraphics 6.4.2
com.apple.driver.AppleIntelSNBGraphicsFB 6.4.2
com.apple.iokit.SCSITaskUserClient 2.6.9
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.iokit.IOAHCIBlockStorage 1.6.6
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.7.7
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AppleUSBHub 4.2.5
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleUSBEHCI 4.2.6
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleBluetoothHIDKeyboard 141.5
com.apple.driver.AppleHIDKeyboard 141.5
com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
com.apple.driver.AppleMultitouchDriver 207.11
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 2.0.8f3
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.4
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.AppleHDAController 2.0.8f3
com.apple.iokit.IOHDAFamily 2.0.8f3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.17
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.17
com.apple.driver.AppleBacklightExpert 1.0.2
com.apple.driver.AppleThunderboltEDMSink 1.1.3
com.apple.driver.AppleThunderboltEDMSource 1.1.3
com.apple.kext.ATI6000Controller 6.4.2
com.apple.kext.ATISupport 6.4.2
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.AppleThunderboltDPOutAdapter 1.5.9
com.apple.driver.AppleThunderboltDPInAdapter 1.5.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.9
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.iokit.IOUSBHIDDriver 4.2.5
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.driver.AppleUSBMergeNub 4.2.5
com.apple.driver.XsanFilter 402.1
com.apple.driver.AppleThunderboltNHI 1.3.2
com.apple.iokit.IOThunderboltFamily 1.7.4
com.apple.iokit.IOFireWireFamily 4.2.7
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.9
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.9
com.apple.iokit.IOUSBFamily 4.2.6
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.3.0
[/quote]Suggest you uninstall SoundFlower, LogMeIn and AirParrot and see if that changes anything.
Allan -
I update my iphone 3gs from 4.1 to iOs 6.1 but after I update it says you need to activate your phone. I can't activate it thru itunes or wifi.
@Onlymanu and @ Easy Now - Google may provide some
direction. Discussion of jaibroken iPhones is prohibited per
Terms of Use for this forum.
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
Keep getting message - You need to restart your computer - iMac freezes
My iMac freezes without notice, a dark screen comes over the monitor and the message "you need to restart your computer" appears.
This happens randomly and I have no idea what causes this. I thought perhaps it was just a loose power cord, as the cord does seem quite loose.
However, it happens after the machine has been running for some time. Before I have a chance to save my work, the computer tells me it has to shut down. It's not a consistent thing, so it's hard to know if it's the cord or not.
This also happened half way through watching a DVD. Nothing was touched or moved, so it wouldn't appear that this is being caused by a loose cord.
Can anyone shed some light on this problem? (I'm running Tiger on this machine with 700+ megs of RAM plus am using a Mac keyboard. Airport is installed but not in use.Hi there,
I would first make sure your Mac is or isn't on any list contained here: http://www.apple.com/support/exchange_repair/imac.html - you may in fact have a faulty power supply which is covered by repair extension through Apple.
Here's a brief explanation on a Kernel Panic: http://docs.info.apple.com/article.html?artnum=106227
Good luck, Rick
iMac G5 iSight 20" - 30G iPOD in Slimming Black - Mac OS X (10.4.8) - HP Pav 15" WS and Toshiba Sat 17" WS LP's - Canon 20D & A620 Kodak P880
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