BTCare Community registering problem

Its taken me a couple of days and two attempts to get registered to use this forum.
First attempt I tried to register with my btinternet.com email address and waited for the activation/confirmation email.  And waited.  And waited.  Tested the email from another account - worked fine.  Trigger multiple re-sends of the email - still nothing.
Today, I re-registered with a gmail account.  All smooth and working within 2 minutes.
No idea what happened with the first registration and all those supposed emails.   My advice - if you don't get the email within 10minutes, re-register.

I have one BT sub account address which never delivers BT Emails but works for every other sender I just dont use it 
All my other BT address are fine
If any post helps tick the star box on the left
Just cause Im paranoid dont mean they are not out to get me

Similar Messages

  • BTCare Community Forums Terms of Use

    BTCare Community Forums Terms of Use
    The BTCare Community Forums site is provided by British Telecommunications plc (BT) whose registered address is at 81 Newgate Street, London EC1A 7AJ, registration number 1800000.
    1. Applicability and Acceptance
    The following Terms of Use (the “Terms”) apply to anyone accessing and using the BTCare Community Forums (the “Site”), or any part of it. Please note that if you choose other services from BT once you have registered with us then you may be asked to accept other applicable terms and conditions.
    2. Acceptance of Terms of Use
    By using the Site you agree to be bound by these Terms. BT may modify these Terms from time to time and you are therefore advised to keep up to date with any changes by regularly reviewing these Terms.
    3. Eligibility
    3.1 The Site is available to you for your personal use which may include posting your views or responding to the views of other users of the forum. We do not permit use of the Site for your direct commercial gain.
    3.2 You must be sixteen years of age or over in order to use the Site. By accepting our terms of use you confirm you are aged sixteen or over.
    4. Access, Account Security and Registration
    4.1 When you use the Site you may set up a personal profile where you can create threads/posts, contact other users using private messaging facility, perform searches and comment on other members’ threads/posts. It is your responsibility to ensure that you have an appropriate web browser or any other technical requirements in place in order to access and make use of the Site.
    4.2 In using this Site, you agree to:
    provide us with and maintain accurate, current and complete information about you on registration to the Site;
    maintain and promptly update any information you provide to us including registration information, where it may have changed, keeping it accurate, current and complete; and
    be fully responsible for all use of your account and for any actions that take place using your account.
    5. Ownership of Content that we provide
    5.1 Content provided by BT on the Site is protected by copyright, trademark and other intellectual property rights as applicable.
    5.2 Content provided by BT on the Site is owned by BT or licensed to BT by third parties, including information, text, designs, graphics, pictures, video, photographs, applications, software, audio and other files, and their selection and presentation (”Our Content”).
    5.3 You must not, without BT’s prior written consent, copy, publish, download, de-compile or modify Our Content or use any or part Our Content, unless otherwise agreed in writing by BT.
    5.4 You may download or print a copy of any part of Our Content to which you have properly gained access solely for your personal, non-commercial use, provided that you keep all copyright, trademarks, logos or other proprietary notices intact. BT reserves the right to withdraw its consent at any time.
    6. Content you post on the Site
    6.1 You are responsible for all content (including information, text, pictures, photographs, messages, reviews, notes, videos software, your name or company name and other files or material) that you upload or post on the Site or communicate to other users through the Site. If you did not create content that you post or otherwise make available to the Site, it is your responsibility to ensure that you have the necessary consent from the owner of the content to use it on the Site. You are responsible at your own cost for creating backup copies and replacing any content that you upload or post on the Site or provide to us.
    6.2 In order to ensure that the full benefits of the Site are realised by all users BT would encourage you to upload your content as you see fit. So that others (including potential customers) may access and benefit from your content, BT needs to ensure that it has your permission to make your content available. You therefore agree to give BT (as providers of the Site), a non-exclusive, transferable, royalty-free, worldwide licence to use any content that you upload, post or otherwise make available on the Site.
    6.3 You must not upload, post, or otherwise transmit any content (including but not limited to text, links, communications, software, images, sounds, data, or other information) that includes any of the following inappropriate content:
    a)       any personal information belonging either to the poster or another person, such as full name, address, phone number, personal email address, and BT reference numbers;
    b)       Spam, such as advertisements for other web sites and services, or other commercial solicitation; chain letters, or pyramid schemes, polls or petitions;
    c)       Flooding the forum boards with excessive posting or padding posts;
    d)       Profanity; material that is libellous, fraudulent, unlawful, defamatory, pornographic, obscene, profane, racist, sexist, abusive, offensive, threatening, hateful, or otherwise objectionable;
    e)       Discussion of illegal activities or providing links to other websites containing such information;
    f)        Discussions that veer off topic, are unrelated to resolving the issue at hand, are repetitive or campaigning, that promote products or services from other providers, or abuse any company or product;
    g)       Repetitive or continuous complaints about BT policy including allegations of abuse of privacy, use of third party suppliers or any other policy for any purpose;
    h)       Discussions of moderator actions on the boards. If you need to comment on a moderator action, please private message any administrator/moderator;
    i)         Posting or transmitting any information or software containing a virus, worm, Trojan horse, or other damaging or destructive component;
    j)        Posting a link directing users to any information or content that, if posted on the Site would constitute a violation of the Guidelines or Terms of Use.
    k)       "Bombing" the Site or individual threads with repetitive or meaningless postings, postings unrelated to the purpose of the BTCare Community Forums; excessive cross-posting;
    l)         Attacks, including "Flaming" another user or entity in such a way as to incite or perpetuate an argument or conflict; creating usernames to attack other users' identities; impersonating other individuals or falsely representing one's identity or qualifications; posts made under secondary user names or other aliases for the purpose of either endorsing or denigrating others; posts that breach any participant's privacy by including name, address, phone, email address, or any other identifying information.
    m)     Evading bans or suspensions or otherwise disregarding directions from moderators or administrators.
    BT will take action under paragraph 7.2. below if you carry out any of the activities described above.
    6.4 You agree to indemnify BT against all claims and proceedings arising from infringement of any third party’s intellectual property rights as a result of content that you have posted on or made available on the Site. This indemnity does not apply to claims or proceedings arising from BT’s use of your content other than in accordance with these Terms. BT can withdraw your content at anytime without notice.
    6.5 In exceptional circumstances it may be necessary to remove content which you post on our community because of legal or commercial reasons. i.e. if compelled to do so due to a court order, a contractual obligation with a third party, or a regulatory requirement. This may occur even if none of the above breaches in terms of use are applicable. A user will be informed via PM if a deletion (or edit) is carried out for this reason, but it will usually not be possible to explain the decision in these circumstances.
    7. User Conduct
    7.1 You agree not to use the Site (or any part of it) to:
    a) act in any way that is unlawful or defamatory, in contravention of any licence, third party rights, or in contravention of any guidance that BT may give to you , and you agree to comply with BT’s Acceptable Use Policy which can be found at www.bt.com/acceptableuse and which may be amended by us from time to time;
    b)    damage, disable, overload or affect the operation of the Site;
    c)    collect email addresses or other contact information of other users from the Site by any means for the purposes of sending unsolicited emails or other unsolicited communications;
    d)    solicit personal information, passwords or other personally identifying information for commercial or unlawful purposes;
    e)    solicit participation in public discussion, debate, comment or activity outside this Site;
    f)     register yourself for more than one account, or register on behalf of another individual or group without our written consent;
    g)    provide false or misleading information about yourself or your business, or create a false identity; or
    h)    use or attempt to use another’s account, service or system without BT’s prior written authorisation.  
    7.2 BT takes any misuse of the Site very seriously indeed, and therefore you agree to take all necessary steps to make sure that you do not misuse the Site. If BT reasonably believes that you have misused the Site (or any part of it) in any way, then BT may terminate your registration, remove your content, and/or suspend or terminate your access to the Site without notice. BT will be under no obligation whatsoever to reinstate your registration.
    7.3 You agree to indemnify BT and any affected 3rd party against all legal fees, damages and other expenses that we may reasonably incur as a result of any misuse of the Site (or any part of it).
    7.4 If you believe that any content displayed or made available on the Site includes any of the above offences, then please let BT know through our contact page which is displayed on the Site.
    7.5 BT reserves the right to manage the postings on the BTCare Community to provide an orderly presentation of this information. To effectively manage the site, BT may designate employees or others to act as moderators and administrators for the site ("Moderators"). These Moderators are the only representatives of BT authorised to manage the BTCare Community. Any BT employees who are not designated as Moderators or Employees are not authorised to represent themselves on the site as BT employees. Authorised BT Employees are distinguished by the Rank of "Employee" and/or an official BT logo as an Avatar.  BT is not responsible for content provided by any BT employee who is not designated as a Moderator or an Employee.
    8. Security
    8.1 You are responsible for the security and proper use of any user IDs, PIN numbers and passwords required for registration on the Site, and must take all necessary steps to ensure that they are kept confidential, secure, used properly and not disclosed to unauthorised people.
    8.2 Although we provide security measures to prevent access by unauthorised users to the Site, we do not guarantee that such security measures are fault free. You acknowledge that the site could be accessed by unauthorised users should they be able to break through or bypass our security measures.
    9. Liability
    9.1 BT accepts liability as set out in these Terms. BT does not guarantee that the Site will be fault-free.
    9.2 BT does not exclude or restrict it’s liability for death or personal injury caused by BT’s negligence or for fraudulent misrepresentation or to any extent not permitted by law.
    9.3 BT shall not be liable to you in contract, tort (including negligence), breach of statutory duty or otherwise for any direct loss of profit, revenue, time, anticipated savings or profit or revenue, opportunity, data, use, business, wasted expenditure, business interruption or for any other direct loss.
    9.4 BT shall not be liable to you in contract, tort (including negligence), breach of statutory duty or otherwise for any indirect or consequential loss of profit, revenue, time, anticipated savings or profit or revenue, opportunity, data, use, business, wasted expenditure, loss of or damage to physical property, business interruption or for any other indirect or consequential loss or punitive damages.
    9.5 BT accepts liability in contract, tort (including negligence) breach of statutory duty or otherwise for direct loss limited to £1,000 for all events in any 12 consecutive month period.
    9.6 BT excludes all liability of any kind (including negligence) in respect of any third party product, services, content, or other material made available on, or which can be accessed using, the Site or the validity of the provider of such product, services, content or other materials.
    9.7 Each part of this clause operates separately. If any part of a clause is held by a Court to be unreasonable or inapplicable the rest of the clause shall continue to apply.
    10. Disclaimer of warranties and representations
    10.1 BT excludes any and all warranties or representations whether express or implied, including without limitation any warranties or representations for merchantability, suitability, fitness for a particular purpose, non-infringement of proprietary rights or the accuracy or completeness of third party products, services, content or any other material made available on, or which can be accessed using, the Site, to the fullest extent permitted by law.
    11. Suspension, withdrawal and termination
    11.1 BT reserves the right to suspend or withdraw the Site at any time without notice.
    11.2 BT reserves the right to suspend or terminate any member’s registration and use of the Site.
    12. Personal Data
    In addition to our commitments under our Privacy Policy BT collects information from visitors to the Site to help us to make improvements to the forums and to the services we make available. We may keep any personal data that you disclose to compile statistics on community forums usage.  We know, for instance, how many visitors there are to the forums, when they visited, for how long and to which areas of the forums they went. This information is used for trend analysis purposes and we do not use this information to identify individuals visiting the community forums.It is your responsibility to ensure that you have the necessary consents if you pass on a third party’s email address to BT. We are not responsible for the security of any personal data that you chose to post on the site.
    In respect of any personal information which you may upload, post or transfer to any third party on the Site, whether your own or that of any third party in contravention of clause 6.3 a) above, you agree that you are acting as the data controller and that BT and any third party supplier to BT are acting as data processors. You agree to indemnify BT and any relevant third party supplier against all claims and proceedings arising as a result of personal data you have posted or made available on the Site.
    You accept that by using this Site that the storage of personal information including Customer Data will be carried out using facilities in the United States of America. The storage of Customer Data by BT will be in accordance with the EEA Safe Harbor Principles.
    YOU CONSENT TO THE TRANSMISSION OF CUSTOMER DATA AND TO THE STORAGE OF CUSTOMER DATA ON SERVERS LOCATED IN THE UNITED STATES.
    13. Changes to the Site
    BT reserves the right to modify, edit, delete, suspend or discontinue, temporarily or permanently, without notice, the Site (or any part of it) and/or the information, content, videos, materials, products and/or services (or any part of them) available through the Site at any time.
    14. Disputes
    You are solely responsible for your interactions with other Site users. BT reserves the right to (but has no obligation to) monitor disputes between you and other users.
    15. Applicable Law
    These Terms are governed by and will be interpreted in accordance with English Law and any disputes relating to these Terms will be subject to the exclusive jurisdiction of the English Courts.
    BTCare Community Manager
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

    Hi Kerry
    This link http://www2.bt.com/btPortal/application?pageid=pan_privacy_policy&siteArea=pan&s_cid=pan_FURL_privac... displays
    With a small blank section
    BT.com
    Contact BT
    Site map
    About BT
    Privacy policy
    Code of practice
    Find a number
    -+-No longer a forum member-+-

  • BTCare Community Newsletter Issue 2

     BTCare Community Newsletter
    Issue 2
    Solutions and Thanks over the last fortnight
    Here are some of the forum’s top contributors in terms of solutions and kudos given and received.
    Some forum members have declined to be mentioned, but you know who you are! Heartfelt thanks from the forum team goes to you and all of the members below:
    Solutions authored: @Keith_Beddoe 
    Kudos received: @john46 and @ray_dorset 
    Kudos given: @john46 
    Well done guys!
    Our picks
    Tethering on BT Mobile
    Tethering isn’t supported on BT Mobile and there has been a lot of discussion over this last fortnight about this. Thanks @snowglider for starting this conversation.
    Software update for BT YouView customer
    Last week, we started to roll out a software update for BT YouView customers. If you’ve already received the update, we want to hear your feedback! So please join in with the conversation here.
    Some of our most searched topics were...
    About Desktop Help.
    Information on what it does, how you can download it and a video-overview is available here.
    Another top search was for finding out how you can test your broadband speeds.
    You can run this test to get information on what speed you’re achieving and advice if the test picks up any problems. Of course, you can always ask for additional help on our broadband boards!
    Forum feature of the week - tagging
    You may have noticed that you can use a feature called “Tags” on forum posts.
    Tags are a handy way of categorising or summarising content – they help posters quickly find relevant information when they are searching for something specific.
    Over 450 posts have been tagged so far this year!
    The top five tags used this year are mostly all broadband related, which is unsurprising since our broadband boards are the busiest at the moment, and they are:
    BT
    Infinity
    Broadband
    Connection
    Hub
    Find out more on how you can tag your posts here.
    That’s it for now…
    Thanks to everyone who replied to our previous newsletter. We’re trying to do something a little bit different, and as always your comments and suggestions are very much appreciated!
    Stephanie
    BTCare Community Manager
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

    I think perhaps you should understand that this is much more than the usual type of forum. It is a community. It also part of the BT customer service options. It is an excellent place for help and information and finding solutions.
    Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
    Someone Solved Your Question?
    Please let other members know by clicking on ’Mark as Accepted Solution’
    Helpful Post?
    If a post has been helpful, say thanks by clicking the ratings star.

  • BTCare Community Newsletter Issue 4

     BTCare Community Newsletter
    Issue 4
    Forum milestone – accepted solutions
    The forum’s accepted solutions feature is a great way of recognising fellow forum members for providing the answer to a problem. It also helps others find the correct answer to their question when they use the forum’s search facility.
    We are very proud to announce that, as of last week, the total number posts marked as accepted solutions to date have now exceeded 15.000!
    Here’s to the community reaching the 20.000 mark!
    Solutions and Thanks over the last fortnight
    Here are some of the forum’s top contributors in terms of solutions, kudos given and kudos received.
    Two of our most prolific posters over the last few weeks have been @rarmitage124and @umpire – thanks for all the help you’ve been offering on the community!
    This week alone, rarmitage124 has received over 10 kudos and authored several solutions, by offering help across the whole forum.
    Umpire has recently offered a lot of advice on the BT TV boards, and also helped solve several threads since the last newsletter, by giving swift and straightforward answers on BT TV and BT Sport. Here’s an example.
    Well done guys, thanks for all your help! 
    Our picks
    One of the top discussions over the last number of weeks has been about the new BT TV packages.
    Customers now have a choice of different packages and we’ve had a forum discussion about it. 
    BT on the web
    New BT ads
    Have you seen the new BT ads yet?
    BT on YouTube has uploaded a few “behind the scenes” videos along with the actual TV ads.
    Here’s one (The sound of reliability) that you can check out and see what all the fuss is about!
    BT Minis
    The guys over at BT YouTube have also been busy putting together some short and light-hearted vidoes about BT Mobile.
    One of the most searched topics this fortnight was...
    About Netflix!
    As of last year, customers can add Netflix to their BT TV package as a “bolt-on”, as long as their TV pack is eligible. Information on this product is available here. Technical help is available in the Netflix Help Centre.
    Forum feature of the week – Uploading images
    As a BTCare forum member, you have access to an image gallery where you can choose to keep images private or public. You can add then these images onto a post.
    It’s pretty easy to upload an image, and here’s how you can do it!
    That’s it for now…
    We hope everyone has a great week, and we look forward to seeing you around the boards!
    Stephanie
    BTCare Community Manager
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

    I think perhaps you should understand that this is much more than the usual type of forum. It is a community. It also part of the BT customer service options. It is an excellent place for help and information and finding solutions.
    Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
    Someone Solved Your Question?
    Please let other members know by clicking on ’Mark as Accepted Solution’
    Helpful Post?
    If a post has been helpful, say thanks by clicking the ratings star.

  • BTCare Community Newsletter

     BTCare Community Newsletter
    Issue 1
    What’s this, a new newsletter?
    Yes, it is! We wanted to bring back the forum newsletter and share with you any forum-related news, with anything from board/structure changes to giving a shout-out to people who have been particularly helpful this week, and more.
    Speaking of forum changes…
    As you will have seen from the front page of the forum, the Lounge and BT.com & Community have a new home (along with some name changes!) You can see the full details here.
    Also, the Announcements section is getting an update! We've renamed it Announcements, Guides & Community Updates, and the purpose of this change is we very much want discussion about the community here.  In future you will find topics about changes to the community as well as handy guides on some fantastic community features.
    By default, you can now post (and reply to posts) including this newsletter!
    We hope that these changes give everyone a better opportunity to chat to us and the rest of the forum community.
    Last but not least, BT Mobile has now been launched and has its own board – you can post any questions or comments here.
    A lot of threads have already been answered, such as how you can download the BT Mobile app, and info on the spend cap to name a few, as well as lots of questions about 4G!
    And the award goes to...
    Top solutions authored, and most kudos received: @imjolly 
    Most kudos given: @licquorice 
    Well done guys! Who will reach the top this week?
    And the award goes to...
    Unsurprisingly, there’s been quite a lot of discussion around BT Mobile since its launch last week.
    One of the most talked-about topics last week was from existing BT Broadband Anywhere customers, and how they can avail of this new BT Mobile offer.
    Thanks @Ribblelancs for kicking off the discussion.
    One of the most searched topics this week was...
    How to self-install Infinity 2!
    Searching the community is a great way to get the advice you need, as it has a wealth of information on this topic.
    Advice is available here, along with a short video on how the self-install process works.
    Forum feature of the week - @mentions
    Did you know you can mention a fellow forum member in your post, and they’ll receive an email letting them know they’ve been named in your post?
    This is a handy way of posting a reply to someone and making sure they don’t miss it. Just remember it only works when you’re using the Rich Text tab!
    A handy step-by-step guide is now available here, along with how to manage @mention notifications.
    That’s it for now…
    So if you have any comments or suggestions, do reply back to this thread with your feedback.
    Thanks for reading!
    Stephanie
    BTCare Community Manager
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

    Hi Guys,
    Thanks for your feedback, not what we were hoping for but appreciate the honesty .
    @licquorice -  You are right, when customers come to our forum it is generally to post about a problem they have so general chit chat is probably the last thing on there mind.  The newsletter is so that we can share community news with everyone so by spending two minutes reading this Newsletter a community member will have a sense of what is going on.  Discussion around the content of the newsletter is open and we would encourage it as it allows us to learn and know what to include next time, but I appreciate its not for everyone.  The fact that you have kicked us off with comments is exactly what we want so thank you for that.  
    @imjolly - Thanks for the comments.  We plan to highlight a community feature every week in the newsletter as there are some functions that are used very little, probably because no one knows about it.  If you decide to remove the @mention  notification and run into any issues please let me know and I will help you.  With regards to the 'Mentions' section, my apologies that we included you here without asking you first.  I know you don't help other customers for the purpose of being recognised for it but we figured it would be something nice to do as a way of highlighting your invaluable contributions.  However in hindsight we should have asked first, lesson learned, and I will make sure that you or anyone else is not included in this section without at least being consulted before hand.
    Our community is a support based community so when members post here it is generally about a problem.  However, wouldn't it be nice if we did have some general chit chat taking place?  I mean there are many here that don't come to post about a problem but rather to help other members so this might be a nice change.  What do you think?
    Cheers
    Sean
    BTCare Community Manager
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • Hello guys,My first time in community.my problem is that my SIM card was working ok and from today at the left of the screen up shows that is searching for the sim.I contacted the carrier and the SIM card shows that is working.Any suggestions?

    Hello guys,My first time in community.my problem is that my SIM card was working ok and from today at the left of the screen up shows that is searching for the sim.I contacted the carrier and the SIM card shows that is working.Any suggestions?

    Hey NicolasZen,
    Thanks for the question and welcome to the Apple Support Communities. I understand that you are experiencing issues with “No Service” or “Searching” on your iPhone. The following resource provides some great troubleshooting steps that you may wish to try:
    iPhone: Troubleshooting No Service
    http://support.apple.com/kb/TS4429
    Your iPhone may have one of these symptoms:
    - iPhone displays "No Service" or "Searching" in an area of good coverage
    - iPhone doesn't regain service when returning to an area of coverage
    Resolution
    If you encounter either of the above symptoms on your iPhone, follow these steps to attempt to resolve the issue. Test after each step.
    1. Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
    2. Turn iPhone off and then on again.
    3. Remove the SIM card and verify that it's a valid, carrier-manufactured SIM. Also verify that it isn't damaged, worn, or modified. Then reinsert it.
    4. Check for a carrier-settings update. Connect to a Wi-Fi network. Then tap Settings > General > About. If an update is available, iOS will ask you if you want to install it. If Wi-Fi isn't available, connect your device to iTunes.
    5. Update your iPhone to the latest version of iOS.
    6. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
    7. Restore the iPhone.
    Thanks,
    Matt M.

  • Vendor Returns with 161 Movement type - Register Problem

    Hi Every one,
    I using the Returns PO for returning the Goods to the Vendor.
    I am following the below process.
    1. ME21N - Create a Returns PO (Activate "Returns" indicator for PO line item)
    2. MIGO - Goods Receipt > Purchase Order (Returns PO) (Here system will hit Mvmt type "161" and you can also select Un-restricted/blocked stock from where you want to return the stock)
    3. J1IS u2013 Excise Invoice Other Movements
    Here click on u201Ccreateu201D button to create an outgoing excise invoice and reverse the CENVAT Amount.
    Here put all details as below and Press u201CEnteru201D.
    Ref.doc.type - MATD
    Doc Number - Material document No of 161 mvmt
    Doc Year
    Series Group
    Excise Group
    Vendor
    Here check BED, ECS and SECess values to be reversed and click on u201CSaveu201D button to post the excise invoice.
    4. J1IV - Post and Print Outgoing Excise Invoice.
    5. MIRO - Credit memo w.r.t. Returns PO.
    as suggested in one of the threads.
    The Problem I am facing the when update the registers with J215 and download with J2I6, it is not being updated properly.
    The balance Quantity Column (Column M) in the excel which is download, instead of decreasing the quantity is getting increased.
    for the First PO the Qty is 1000
    for the Second PO the Qty is 1010
    for the third PO the Qty is 1020 even though the PO is Return PO with qty 10.
    Please guide me to solve this problem.
    Thanks

    Hi,
    Check the Register update against Movt type in config setting as under
    Spro Logistics u2013 GeneralTax on Goods MovementsIndiaBusiness TransactionsIncoming Excise InvoicesSpecify Which Movement Types Involve Excise Invoicesu2014here check whether for movt type 161 is there Register update is maintained or not I hope it is not maintained which results in Register is not getting updated.
    Rg

  • JDBC Sender Communication Channel Problem

    Hello everybody,
    I have a sender communication channel, it is with green Functioning status in channel monitor in runtime workbench, and the log says "Process started" for every pool as configured, but it doesn't return any data to XI, and there's data to be taken, the problem started a few hours cause it was working fine, I've already executed a Complete refresh cache in SXI_CACHE, and changed the channel from Active to Inactive in ID, and Stopped and Started it again in RW, it doesn't give any errors, but it doesn't bring back any data that should be, any suggestions or maybe any information on how to refresh totally those channels????, thanks in advance.
    Regard's
    Paul

    Hi Paul
    Check for JDBC adapter locks. cpa cache locks are not relevant to your problem.
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