BTInternet e-mails being pushed to my Blackberry device only intermittently

I have been posting on BT Forums (https://community.bt.com/t5/Email/BT-Internet-e-mails-not-downloading-to-Blackberry/m-p/1302179#M228... about e-mails from my BTInternet address not being poushed through to my Blackberry device (9720), resulting in little advise and help. My approaches to BT have been escalated to the highest level within BT's complaints procedure - Executive Level Technical Complaints - again, with no help but an admission that Blackberry support has been withdrawn on the BT server and the BT/Yahoo server from which all e-mail addresses are being migrated to the BT server.
I would be interested to get some feedback from Blackberry on what they feel has happened here and if I am being fair in levelling all blame in the direction of BT.

"BlackBerry" will likely not comment here since this is a peer to peer user support forum.
However, I may be able to shed a little bit of light on this. While I can't find anything similar to this for Yahoo! (likely because they haven't finished withdrawing all their support for BlackBerry) my bet is it is similar to what Microsoft has done with Hotmail/Live/Outlook.com accounts. Like Microsoft, Yahoo! had special software in place to make email to the BlackBerry delivererd instantly. They even had a special mail icon with their logo "Y" on it rather than just the standard Internet mail globe icon. I would assume this is what Yahoo! is withdrawing support for.
If that is the case then all you should lose is the instant mail delivery and the account will be changed to one that gets polled at BIS intervals. The BIS system will still poll your account and send mail to the BlackBerry. You should still receive your mail but at 20 minute intervals (it can come sooner than that as BIS will poll more often if it finds mail again on the server.)
I read through the entire thread that you linked and your friend "Oliver" over there knows nothing about BlackBerry. It's easy to blame BlackBerry for everything when so many people have migrated away. However, people haven't migrated away because email didn't work. That's the one thing BlackBerry has done (and still does) right. BlackBerry can't control when companies such as Yahoo and Microsoft decide to withdraw certain support.
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Your Emitac Mobile Solutions LLC email service is deactivated, Email messages are no longer being sent to your Blackberry device

Hi
I just got this message yesterday: Your Emitac Mobile Solutions LLC email service is deactivated, Email messages are no longer being sent to your Blackberry device.
And since then, i havent being able to set up more than one email and i subscribed for 4.
I have rebooted\,, sent service books and hard set the phone so many times.
What should i do?
Thank you

Hi and Welcome to the Community!
From your post, I cannot quite tell if you did all of this, in exactly this way. Hence, with a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hearing aid compatibility being ignored as new Blackberry devices are released...

I'm very disappointed in both Research in Motion and the cell phone carriers for making the newer Blackberry devices all M3 and not M4/T4.
M4/T4 is the best hearing aid compatibility rating. M3 is just average.
In the past, Blackberries have been M4/T4 rated and I've been very happy with the company for their support.
However, the newer models being released, including but not limited to the Curve 9700 and the Bold 9650 are all M3.
The Blackberry 8830 was M4/T4, then its successor, the Tour 9630 was M3, and sure enough the successor of that, the Bold 9650 is M3.
The Storm (both versions) devices are also M3.
I was researching the phones released by Blackberry; all new phones are M3. None are M4. However, if you are content with an older model, like the 8830 for example, they are still sold by the cell phone carriers.
The cell phone carriers work with RIM to determine how high the hearing aid compatibility rating should be. Cheaper materials lead to lower ratings. If the cell phone carriers and RIM used higher quality hardware, they could easily get the M4/T4 rating!
I've heard that the higher quality hardware really is not that much more.
These companies need to realize that M3 is not enough and that M4/T4 is the rating they should be striving for when developing phones!
I prefer newer models when I am eligible to upgrade because their onboard memory is often faster, their cameras are often better, and support for technology is better, etc.
So, I am just so disappointed that Blackberry has decided to back away from M4/T4 and offer M3!
This is unacceptable and both RIM and the carriers need to know this!
I have written my carrier to let them know about this. Hopefully, the Blackberry devices will start being M4/T4 again, which they should be!

Hello and Welcome to the Forums!
You have some excellent points and suggestions. I would like that those don't miss the mark in reception by RIM. You see, these forums aren't a vehicle to communicate to/from RIM. Rather, these are user-to-user forums where kind souls volunteer to help out other kind souls as best they can. But, I have heard that RIM accepts constructive suggestions at [email protected]
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

ICloud .me email not pushing to iOS 5 devices

First off, if this is a repeat post please direct me to the existing conversation. As I could not find one I wanted to know if anyone is having an issue with iCloud email being pushed to iOS 5 devices? It seems like the push feature only works when the email app is running in the background and even then it runs very slow. Does anyone know if this is a glitch within iOS5, a server issue, settings issue, etc?
I have already tried deleting the account and re-adding it and various other "fixes" but to no avail. I remember the horrendous rollout of MobileMe and I have a feeling that this is simply more of the same.

This is happening to me too. With my iPad with iOS 4, as soon as I received an email, even if the email app was not open I would get a badge on the app icon showing that I had a new email. With iCloud and iOS 5, push does not seem to be working properly. For example, at night I will receive several emails to my iCloud account. When I look at my iPad in the morning, the Mail icon will not show any new messages. I will actually have to open the mail app, at which point mail will check for mail and then finally show my messages in the inbox (and on the icon badge). This is even though I have push turned on. Definitely seems like bugginess in either iOS 5 or the iCloud servers...

ICloud mail not being pushed to iOS devices

Hello there,
I've been having an issue with receiving new iCloud mail messages on my iPhone and iPad. They are not being automatically pushed to my iOS devices. They arrive normally to my MacBook and iCloud.com.
I've tried the steps on the offical support page and it recommends deleting the iCloud account and then readding it.
My question is:
If I do this, will all my photos automatically redownload to the 'My Photo Stream' album in Photos?
Thanks.

No, only photos from the last 30 days will be redownloaded; older photos are no longer in iCloud and will be lost. If you want to save your photo stream photos save them to your camera roll first (open your my photo stream album, tap Select, tap the photos, tap the share icon -- box with upward pointing arrow, then tap Save to Camera Roll).

Mail not being pushed to iphone until I click on mail

it's only recently started doing this, but emails aren't automatically being pushed to my iPhone unless I click on the mail icon.
I've checked to see that emails are to be pushed in the settings.
and I don't know if this is related, but I'm also receiving the error message "message could not be sent to the trash" much more frequently...those two issues seem to coincide
any ideas, O experts?
Patrick

Is the account an Exchange account, a MobileMe account, or a Yahoo account that was created on the iPhone with the Yahoo account preset? If not, the account does not support Push access for received messages. Fetch only - automatically or manually.
If an account that supports Push access for received messages, who is the email account provider for the account? More than likely the problem lies there.
If the account does not support Push access for received messages - Fetch only, automatically or manually, try deleting and recreating the account on your iPhone.

E-mail not being pushed

I see this topic has been addressed with other phones, but since converting to the cloud my e-mail is either not being pushed or is severly delayed. I am using mobile me, with iphone 4 and i cloud. Was having no issues prior to using "the cloud". Any ideas ? thanks in advance

Push mail does'nt work since 2012/05/24 7.00 PM HAEC in France for me. I've 3 accounts and I'm an original MobileMe user.
I tried all the solutions on this bord. Nothing happen.
I called Apple support, for us iCloud is functional.
Push mail on iCloud is only functional if you're a new member not an older MobileMe.
You can test this by creating a new iCloud account, push mail is functional.
The problem comes from Apple.
Apple must solve this problem quickly.

Yahoo mail not pushed to iPhone 4

Why is yahoo mail not being pushed to iPhone 4?

i am having the same problem.
my ipod, iphone all of them cannot pust the email of my yahoo mail to my devices.
what can be done to fix?
my ios is 5.0.1, is this related to this?

Email not being pushed after 5.1 iOS

I noticed today for whatever reason, my emails are not automatically being pushed to my phone, unless I stay on the mail app. Iphone 4 with iOs 5.1 Exchange Email, Hotmail, and iCloud all exhibit the same behavoir. If mail is mimized it won't send, but if I go in and kill the mail app, then it pops up with notifications and emails just fine.

Been battling this since the update myself - finally found the problem. It's not a bug.
Settings -> Mail, Contacts, Calendars -> Fetch New Data -> Advanced -> iCloud -> Change to "Push".
I have always received my emails automatically from iCloud, or they were always "Pushed" to me. For some reason, after updating to iOS 5.1, this setting was changed. It took me a while, but I finally found the problem. All emails are coming automatically now.
Hope this helps!

Emails not being pushed to Mac Book Pro

Emails are not being pushed to my Macbook Pro despite coming to my other i devices. If I close and reopen mail it seems to encourage some but not all to arrive. Any suggestions for a fix please?
Thanks
Duncan

Hi duncal,
If you are having issues receiving emails in Mail on your MacBook Pro, you may find the troubleshooting steps outlined in the following article helpful:
OS X Mail: Troubleshooting sending and receiving email messages - Apple Support
Regards,
- Brenden

Mail stopped pushing

While in Mexico I put my iPhone 3Gs on Airplane Mode, turned off "Enable 3g" and "Cellular Data" and "Data Roaming" and "Fetch New Data." When I came home, I turned everything back on, but the mail won't push through. Contacts, calendar, text, phone all works fine and I can get mail if I go to the inboxes. But the mail doesn't just come automatically like it used to. Any help is appreciated. Thanks.

Push access for received messages mean when a new message is received at the incoming mail server for the email account, the incoming mail server "pushes" the message out to the device without the device having to automatically or manually check the incoming mail server for any new messages, which is Fetch.
Push being on applies to an email account that supports push access for received messages. With an iOS device this is supported with a MobileMe account, with a Yahoo account created with the Yahoo account preset, and with an Exchange account only.
Google now supports accessing a Gmail account as an Exchange account with the Mail app on an iOS device which provides push access for received messages and over the air syncing for Google online contacts and calendar events.
Unless you have been accessing your Gmail accounts as Exchange, push access does not apply.

Will iCloud allow push email like Blackberry?

Will iCloud allow push email like Blackberry (immediately receiving aol email)?

"I don't mean fetch (quickest at 15 minutes) "
Nor do I. I get push mail immediately and have for years.
"The iPhone does not do that now "
It does indeed do that now, and has for some time.
it is true push now and has been.
Your e-mail provider must support this.

Yahoo! Mail - No PUSH NOTIFICATIONS From Sleep Via Wi-Fi - Is There A Fix?

I'm a power user, 100% positive I've got all the settings correct in the iPad. Push is turned to 'on', I've been to the Advanced screen and made sure that Yahoo is individually set to Push as well. While I have the 3G model since Friday's release, I have not set up an ATT account, have Cellular Data turned off. I've got strong wi-fi at work and at home, so no need for ATT yet.
When I am actively using the iPad, I'll hear the 'ding' and see that I've got new Yahoo Mail. Push works in that scenario. But when the iPad has been sitting with its backlight off, in Sleep on the counter for, say, 20 minutes, I'll hear my iPhone (connected to ATT, not wi-fi) ding-ding-dinging away with new mail notifications while my iPad stays silent.
Is Yahoo Mail push simply not supported via wi-fi? Is it not supported by the iPad at all?
I've read many other posts in this forum from other frustrated Yahoo Mail users. Is there a fix?
TIA

If I put my iPhone into Airplane mode and then turn on WiFi (effectively making it WiFi only) then Yahoo Mail push won't work. It doesn't matter if the phone is awake or not.
Yahoo actually states that push mail will only work for the iPhone if you are connected to a carrier. See their troubleshooting guide.
That said, I don't know if this was changed for the iPad or not.
Yahoo Push mail appears to be broken today anyway. At least I'm not getting push notifications on either of my Yahoo accounts.
Message was edited by: Morac

Where clause one query not being pushed down

I am having a problem where I cannot get a certain "optional" parameter to be pushed down to a query. The parameter gets applied in memory after the result set is returned but not pushed down to the DB. The function is as follows:
declare function getFoo($key as xs:string, $optinalInput as xs:string*) as element(b:bar)*
for $foo in f:getFoo()
where $key = $foo/key
where not(exists($optinalInput)) or $foo/optional = $optinalInput<- does not get pushed down to the query
return $foo
If I make optinalInput an xs:string instead of xs:string * and the optional parameter will get pushed to the query. The problem is for this optional parameter I could get anywhere from 0-50 in the sequence. Seems like when the parameter is a sequence it doesn't get applied to the query. Is there any way around this?

Mike,
I understand the difference between * and ? and I was one of the people working on the "string-length not getting pushed" problem so I am very familiar with it. I tried you solution that you mentioned below and it still did not push the where clause to the query. I know I could achieve this with an ad-hoc query but I wanted to do a pure xquery implementation of this component because of the benefits it could have when interacting with other components in our ODSI project...such as SQL joining and potentially pushing additional where clause down from components that call this component. The only way I did get this to kind of work is to do this:
return
for $o in $optinalInput
for $foo in f:getFoo()
where $key = $foo/key
where $o = $foo/optional
return
$foo
for $count in 1
where not(exists($optinalInput))
for $foo in f:getFoo()
where $key = $foo/key
return
$foo
By putting the optional parameter into a FOR statement above the table call it guarantees that at least one will exists and that's why the optional parameter gets pushed properly to the DB with a parameterized query. The problem with this is that even though a parameterized query gets pushed it will call the SQL statement multiple times!...not good.
Another solution that was suggested to me would be to create the number of sequences for each item in the sequence and treat each item as it's own. For example if you know that the schema limits the sequence from 0..50 then you could make 50 items and 50 where clauses....probably not an optimal solution either but it would achieve properly pushing the where clause tot he DB.
For now I am satisfied with this optional parameter not being pushed to the DB because the performance was still good but it would be nice if there was a maintainable pure xquery solution to this problem.
Thanks for the help it's always appreciated!
Mike

Content being pushed down the page

I have a two column site that I am working on and the content on the right side is being pushed way down the page when it is published. Has anyone had this happen? you can see what I am talking about at Home
Thanks for any assistance!

It is lined up now because I was messing with it last night. I have scripts and custom HTML Widgets that go down the left column that I removed when I add them back it pushes the content on the right below when published. I will put a screen shot in this post tonight when I have a chance.
Thanks for the help!

BTInternet e-mails being pushed to my Blackberry device only intermitte​ntly

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BTInternet e-mails being pushed to my Blackberry device only intermittently