Btplayerctrl.exe causes problems in Microsoft Word

I was having a problem in Microsoft Word 2010 and 2013: tooltips that show the content of comments, footnotes, etc., were flickering and disappearing.
I have now identified this as an imcompatibility with btplayerctrl.exe, the Bluetooth Media Player Controller.
In Programs and Features, I see that my version is listed as 3.1.1.1307.0366. On the Lenovo site, I find a driver package with the following list of versions:
Package Driver Build ID Rev. Issue Date
17.0.1401.0428 17.0.1401.422 GIWW10WW 02 2014/06/02
17.0.1401.0428 17.0.1401.422 GIWW10WW 01 2014/05/26
3.1.1311.0402 3.1.1311.400 (*) GIWW08WW 01 2014/01/15
3.1.1309.0390 3.1.1309.390 GIWW07WW 02 2013/11/29
3.1.1309.0390 3.1.1309.390 (*) GIWW07WW 01 2013/11/05
3.1.1309.0390 3.1.1309.386 (**)
3.1.1307.0366 3.1.1307.364 (*) GIWW05WW 01 2013/09/26
I am wondering if I should update my driver to see if this fixes the problem--I don't want to run into further problems due to the update. And, would I have to uninstall the previous version before doing that?
At the moment I am not using bluetooth at all, and I don't even know what btplayerctrl.exe does.

Sorry for the senior moment comment. I was following onto your mention of that phrase.
If you go into File > Open Recent > More… you can select files you have touched Today, Yesterday, Past Week…
Selecting a file and doing a Save As… should point to the folder where the file went.
Does this work for you to find the file?

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Download causing problems with Microsoft Word

Hi - I’ve downloaded Acrobat Standard subscription.
Because I couldn’t find a download button, I contacted an Adobe forum and was given another link, which allowed me to download (though with no product key – is that normal?)
What has happened is this:
During the downloading process, I was told to close other programmes, including Word – which I did. I was told that Word was not closed, but it appeared to be so I continued anyway…
I now have the problem that each time I try to open a Word doc., I get the long message that I’ve copied in below relating to a problem with/absence of macros.
Eventually I can open the Word doc by clicking the OK button 5 or 6 times – the message goes at last and I can continue. So not I’m not completely incapacitated, but it’s clearly a problem.
I’ve been in touch with Adobe by phone; but in the end your colleague couldn’t help.
So… I’m wondering – can I uninstall the programme and start again? Or might there be another way around this? I’ve tried repairing Word, but that has made no difference.I don't think I have a Serial Number.
Thanks - Laurence

Windows 2007
Mozilla Firefox
Struggling to get a screen shot because I am blocked from any other actions til I get rid of the error message! However, the message reads: "The function you are attempting to run contains macros or content that requires macro language support. When this software was installed you chose not to install support for macros or controls.
"This error usually occurs because of macro security settings. If you know that the macro comes from a source that you trust, you can change your macro security settings to allow you to enable the macro. The way that you change your macro security settings depends on the Microsoft Office System program that you are using.
Microsoft Office Access, Microsoft Office Excel, Microsoft Office PowerPoint, or Microsoft Office Word --
To check your macro security settings, click the Microsoft Office Button, click <program name> Options, click Trust Center, and then click Trust Center Settings.
If macro security is set to Disable all macros without notification, all macros are automatically disabled. Use the following procedure to enable the macro.
In the Trust Center dialog box, click Macro Settings, and then click Disable all macros with notification.
Click OK in the Trust Center dialog box to apply the new setting. Click OK to close the program options dialog box.
Close the file and the Microsoft Office program that you are using.
Open the file again. A Security Alert appears in the Document Information Bar just below the ribbon. Click Enable Content to allow the macro to run.
When you have enabled the macro, it is recommended that you return the macro security setting to Disable all macros without notification.
If macro security is set to Disable all macros with notification, but you selected Disable when prompted by the macro warning dialog when you opened the file, use the following procedure to enable the macro.
In the Trust Center dialog box, click Cancel. Click Cancel to close the program options dialog box.
Close the file and the Microsoft Office program that you are using.
Open the file again. A Security Alert appears in the Document Information Bar just below the ribbon. Click Enable Content to allow the macro to run.
If macro security is set to Disable all macros except digitally signed macros, the macro may not have been digitally signed. Verify that you can trust the macro before using the following procedure to allow it to run.
In the Trust Center dialog box, click Cancel. Click Cancel to close the program options dialog box.
Close the file and the Microsoft Office program that you are using.
Open the file again. A Security Alert appears in the Document Information Bar just below the ribbon. Click Enable Content to allow the macro to run.
Microsoft Office Outlook, Microsoft Office Visio, or Microsoft Office Publisher --
To check your macro security settings, on the Tools menu, click Trust Center, and then click Macro Security.
If macro security is set to No warnings and disable all macros, all macros are automatically disabled. Use the following procedure to enable the macro.
In the Trust Center dialog box, click Warnings for signed macros; all unsigned macros are disabled, and then click OK.
Close the file and the Microsoft Office program that you are using.
Open the file again. When prompted, click Enable Content to allow the macro to run. If you are using Visio, the Enable Content button appears as part of a Security Alert in the Document Information Bar. If you are not prompted to enable the macro, or if you receive this error again, the macro may not be digitally signed. Verify that you can trust the macro. If you are certain that you can trust the macro, use the next procedure below to enable the macro.
When you have enabled the macro, it is recommended that you return the macro security setting to No warnings and disable all macros.
If macro security is set to Warnings for signed macros; all unsigned macros are disabled, the macro may not be digitally signed. If you are certain that you can trust the macro, use the following procedure to enable the macro.
In the Trust Center dialog box, click Warnings for all macros, and then click OK.
Close the file and the Microsoft Office program that you are using.
Open the file again. When prompted, click Enable Content to allow the macro to run. If you are using Visio, the Enable Content button appears as part of a Security Alert in the Document Information Bar.
When you have enabled the macro, it is recommended that you return the macro security setting to Warnings for signed macros; all unsigned macros are disabled.
Microsoft Office Project --
To check your macro security settings, on the Tools menu, click Macro, and then click Security.
If macro security is set to Very High, use the following procedure to enable the macro.
In the Security dialog box, click High, and then click OK.
Close the file and Microsoft Office Project.
Open the file again. When prompted, click Enable Content to allow the macro to run. If you are not prompted to enable the macro, or if you receive this error message again, the macro may not be digitally signed. Verify that you can trust the macro. If you are certain that you can trust the macro, use the next procedure below to enable the macro.
When you have enabled the macro, it is recommended that you return the macro security setting to Very High.
If the macro security setting is set to High, the macro may not be digitally signed. If you are certain that you can trust the macro, use the following procedure to enable the macro.
In the Security dialog box, click Medium, and then click OK.
Close the file and Microsoft Office Project.
Open the file again. When prompted, click Enable Content to allow the macro to run.
When you have enabled the macro, it is recommended that you return the macro security setting to High.
This error may also occur for the following reasons:
The certificate of trust that is attached to the macro is invalid. Unless you are certain that the macro is safe, it is recommended that you not trust or run the macro.
The certificate is no longer trusted, was revoked by the issuing authority, or is damaged. Unless you are certain that the macro is safe, it is recommended that you not trust or run the macro.
Visual Basic for Applications (VBA) is not installed on your computer. In this case, no VBA macro can be run, regardless of whether the macro has a valid certificate of trust. You or your administrator may have chosen not to install VBA, or the version of Microsoft Office that you are using may not install VBA by default. If your version of Microsoft Office does not provide VBA as an installable feature, you can upgrade to a version that provides VBA support.
If you are unable to change the security settings, it is possible that another program has locked the security settings. Close all Microsoft Office System programs, then restart your program and change the security settings.
More information about this error message online."

Encountered Problem in Microsoft Word

Dear all,
I would like to seek for your advice regarding the following issue.
I have encountered problem in Microsoft Word when I used/clicked on bullet point; or even if I opened files that contain bullet point. The error message is, " Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience."
I am using OS Mavericks. Please kindly assist me as I need to do my projects, which are due in a month time.
Thanks.
Sincerely

You haven't typed a return at the end of each line.
Paragraph styling unsurprisingly applies to the entire paragraph.
Peter

Problems with Microsoft Word 2011

Hello,
So, I'm having a slight problem with Microsoft Word 2011. Yes, I realize this isn't exactly Apple related, but I was wondering if it had to do with a compatibility issue with Lion.
I'm running version 10.7.3, and I've found that when I try and change my language in Microsoft Word to English (Canada) - also have tried English (Britain) - and neither of them have changed successfully. My system language is also Canadian English, but none of these options seem to stop my Microsoft Word from trying to correct Canadian English spelling.
If anyone knows if there has been updates to Microsoft Word for this issue, please let me know. I thought it would be worth a shot asking here, as I could find nothing anywhere else.

You may also want to search/ask in the forums run by the make of this app to deal with its problems:
http://answers.microsoft.com/en-us/mac/forum/macword

Hello. On my Macbook air late 2013 model I am having a problem where microsoft word for mac just stops working for soon reason and at the screen where the document should be is just gray and does not even display the document. Does anybody have a fix?

Hello. On my MacBook Air late 2013 model I am having a problem with Microsoft office word for Mac where the window for the document becomes all gray and I can not see anything that I have typed or any menus for it and also windows will sometimes dissapear and I am having truble getting them back. If anyone has anyideas of what is going on or could even help me thank you.

Glad that helped.
As time goes by (months or years), keep your eyes on how long Microsoft continues to support Office 2011 for Mac. Eventually you should consider Office 365 or Apple's Pages, Numbers, and Keynote.

SQL Developer Problems with Microsoft Word Apostrophes

Hi,
I'm trying to copy and paste a list like the following from Microsoft Word to SQL Developer -
'123','456','789'
Shouldnt be a problem.
But when ever I paste it into an sql file in Developer it comes out with different styled apostrophes which SQL Developer does not seem to like -
‘123’,’123’,’123’
Obviously I can just do a find and replace and change all of the problem apostrophes but is there a way to stop the problem occuring?
It doesnt matter what font I am using in Word, I always get the slanted style apostrophes. But in Developer, if I just normally type an apostrophe, I get the acceptable version - '

I hate copying and pasting to/from word it does far to many things I don't want it to do.
A trick that sometimes works for me is to copy in word, paste in notepad, then copy in notepad and paste into SQL developer.
I have replicated your issue but I have found that even this dosn't work.
You could write a VBA macro in word linked to the ctrl + c short cut that does a text copy and a find and replace on the special chars turning them into normal ones but I think this might be overkill.

HT6443 since I update OSX version 10.9.5 ..I have problems with Microsoft Word excel. I received all the time Microsoft error . Can you help me ?

Hi,
I updated OSX Version 10.9.5 on my Mac Air, I updated Safari 7.1 too at the same time.
Since I have problems to open Microsoft Word and Excel ....
Could someone help to sort out , I have to work and cannot from that last update?

Guessing you're from Italy: http://answers.microsoft.com/it-it/office/forum?tab=Threads

Freezing problem with Microsoft Word 2004

Hi,
I'm recently having this issue...
I would be working (typing) on my Microsoft Word 2004, then jump to another application, come back, and the Word would freeze. It does eventually unfreeze, but I have to wait about a minute until it does, and it gets a bit frustrating. I haven't lost any files due to this problem but I'm afraid I might sometime soon. If I'm just typing on it it's fine - it doesn't freeze. But it's when I use another application and go back to it it freezes. My CPU or memory is below average and I have 2GB of RAM so I don't think it has to do anything too many files/applications opened at the same time.
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Thanks.

Thanks, I'll give it a try. I already removed Acrobat Pro 9 from my
computer, but I'll be willing to try again with a new download. I always
wondered by Word would open up when I was sending an e-mail...I don't need
fancy editing for e-mails. So, now I know.
Thanks again.
"Our lives begin to end on the day that we become silent about things that
matter." -Martin Luther King Jr.
Dr. Margaret Brewer-LaPorta, Ph.D.
CEO/Senior Research Scientist and
Editor, Association for Women Geoscientists
LaPorta and Associates, L.L.C., Geological Consultants
5 First Street #73
Warwick, New York 10990
ph: 845-986-7733
fax: 845-988-9988

Saving problems with Microsoft Word

When I try to save my class notes on Microsoft Word 2004, sometimes it works, and other times it will say "Word is connecting to the printer"....and then the program freezes and never unfreezes. When I force quit, I lose my notes for the whole class. Why is it doing this?

Word saves your page setup inside the document. When you save, it wants to talk to the printer driver, which is probably not made by Apple and likely the flakiest piece of software on your machine.
If you have a particularly flaky printer driver, it might be a good idea to install a virtual printer and use that as your default printer. Page setup your word documents with the new printer and save. If you want to print to a real printer, save the document with the virtual printer, change the printer, print, don't save.

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So I try to print my file, but every time I print my file, there will be one additional page that contains the print job information (file name, time printed etc). They don't ask me whether I want to print this or not but it's just directly printed on the next page of my print job.
This is really annoying since it waste another paper and ink of course, can I disable this annoying feature?
Since I got the wrong packet of ms.word with me (I got it in French when I need English), if you can help me to solve this problem, would you mind to tell me step-by-step menu really clearly ?
So that after that I can just translate it via google translator.
(e.g : File-open etc.)
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Hello,
Since this forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office, you should really consider posting issues with Office on Microsoft's own forums for their Mac products as they would be focused more toward the issue than an Apple forum and there are Microsoft appointed MVPs there to assist.
http://www.officeformac.com/productforums

Flexunit ant task on CI Server - rundll32.exe causing problems

My team is using flexunit and a CI server running Hudson. On a development system, everything runs fine, and we get the reports just like we need them. It also works fine on the CI server when just the flexunit task is run, but the build fails when the CI server tries to run a full build - the build tries to run the tests and clean to prepare for the next build, but the clean fails because there is a "rundll32.exe" process using one of the files and it can't be deleted. We tracked this process down to the one run by the flexunit task.
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Thanks for your time,
Linden

@Linden - Have not heard of this side effect from anyone as of yet, but good to know. Sounds like the file lock is coming from the Flash Player and causing the spawning process (rundll32.exe) to hang around as well. The FlexUnit team runs on Hudson using the FlexUnit Ant task, but we don't seem to encounter the same issue. What's the longest interval you've tried to use with the sleep task? Does the FP ever release its handle to the test SWF on your development machines?
Not sure this is a problem with the FlexUnit Ant task, but in 4.2 we could try to explicitly kill the rundll32 process since we'll have the PID when the task launches it. Head on over to JIRA and file a feature request for us and I'll see what I can do in the new year. In the short term though, maybe try upgrading your version of the stand alone debug flash player to see if that helps. Has anyone else seen this issue? Could you possible just move the clean target to be called before the xci-test target is run? Just some suggestions.
-Brian

Problem with Microsoft Word

I've had my Macbook for over a year and never had this problem:
When I try to open a Word document from my Downloads, Microsoft can't open the file. It starts to run, but freezes and won't open anything. Any ideas?

1. Try a simple restart.
2. Try a repair permissions using Disk Utility.
3. Start up using your install DVD and repair your drive using Disk Utility>
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Are other accounts on this computer having the same problems or just yours?

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The following sequence generates an error
Open an e-mail message in Outlook using Word as my editor
Close the message and close Outlook
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Curt

I had noted your comment about earlier versions, but it has been a problem for several versions. I had not heard about it lately, so it may have been an issue with WORD 2003 and not WORD 2007. WORD 2007 and Acrobat have other problems, but I have not heard about the Outlook issue.
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i would post this question here: http://answers.microsoft.com/en-us/mac?auth=1

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Every time Firefox opened
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Solved my problem. I had installed a Persona (skin) that used animations. This seems to have been the problem.
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Btplayerctrl.exe causes problems in Microsoft Word

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