BTSport, paid for HD but only SD working

Hi,
Can anyone throw any light on this please. As I say, I have recently, 10 days ago subscribed to BT infinity and have BT on my Sky Box. I paid extra for HD but only the SD channels are working. can anyone help please?

Hi Gilbandy,
Welcome to the forum and thanks for your post.
I will certainly take a look into this for you.
Click on my username and under the "about me" section you will the link to get in touch with us. Whenever we receive your details we will go from there.
Cheers,
OlgaC
BTCare Community Mod
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