BTV-337 error ...familiar to anybody??

I just installed my newly arrived BT vision box. All went well until I wanted to access BT-vision.
It just showed me a BTV-337 errod message.
Does anybody know how to resolve this problem?
Filip
Extra info:
* wall sockets: all green for data, internet and power
* package: BT infinity
* all other players (BBC, ITV,...) are working fine
* TV is working fine

I just installed my newly arrived BT vision box. All went well until I wanted to access BT-vision.
It just showed me a BTV-337 errod message.
Does anybody know how to resolve this problem?
Filip
Extra info:
* wall sockets: all green for data, internet and power
* package: BT infinity
* all other players (BBC, ITV,...) are working fine
* TV is working fine

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