"BTWiFi" not listed on my iPhone 5

When I go into Settings and then WiFi should I see BTWiFi listed when at home? All I see is the BT hub.

Can you see BTWifi listed on other devices? If not do a factory reset of the Homehub by pressing a pin into the recessed button on the rear of the hub and see if it appears.
If you use this link it will let you know if you are registered with BTWifi. You must use your primary email address. It and your password are case sensitive.
https://www.bt.com/wifi/secure/status.do;jsessionid=jjH4RjldmBgdW48LSXd7rTjcQl5QT5W25WLgrZhM6LBLlVJF...
There is also a bit about BTWifi at this link that might be of use to you.
http://bt.custhelp.com/app/answers/detail/a_id/12987/~/i%27ve-changed-my-bt-home-hub-and-my-bt-wi-fi...

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Not listing artists on iPhone or iPad

Since I upgraded both the iPhone (5) and iPad (3) to iOS6 the Music app only shows 6 artists out of hundreds.
I can see all the albums and tracks, but no artists.
I've now just tried to use the remote iPhone app to play some music on the ATV3 and the selection of artists on there are all listed under 'A', except the 6 I see in my Music app!
That can't be coicidence. I've been trying to spot a pattern between the 6 and all the others, but cannot spot one.
I reset the iPhone completely (due to another issue) and did not restore from backup - totally new prep and it does the same thing.
I have 15,000 tracks matched and I rencently added my Macbook Pro iTunes to use Match and that shows all my music fine. (I use my Mac Mini as my iTunes hub).
Aside from scrapping the Match account and rebuilding (painful!) I'm at a complete loss what to try next.

Hi,
I had previously tried that, but only deleting the SQLlit databases.
This time I tried to delete the whole iTunes_Control folder as suggested, hard reset.
It resynched with iCloud and now I had neither artists names or album names.
As an added bonus iTunes no longer recognised the device and wanted to set it up as a new phone - good job I had backed up the folder so I could re-insert the iTunes information to sort that little issue out.
I've cancelled my auto renew on Match subscription. If I don't fix it by early December then I'll save my money and forget the idea of using it until next year.

Genres not listing songs on IPHONE

I have a genre called 70's music. When I click this genre on my IPHONE, it states "No Music". However, if I search by a song name that is listed in ITUNES in this genre, the song is on my phone. I want to be able to just listen to this genre, when I want. Does anyone know why it is not placing the songs in the correct genre? They are listed correctly in ITUNES

Im having the same problem and have tried everything to fix it but still no luck... =/

We have two Airprint capable printers thagt my wife uses with her Samsung Galaxy s4 but both printers are NOT listed on my iPhone 4s. any ideas why and how to correct??

I have two printers ... Cannon MS5400 and an Epson Workforce 840 ... both are Airprint capable as my wife prints to both via her Samsung Galaxy S4.
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There are a lot of posts in the forums today with people having problems with iMessage. There was also a published outage yesterday, so it's possible there are still some issues that may be impacting you both.
I would just wait it out - I'm sure it will be sorted out soon.

Playlists not listing correctly on iPhone

I just purchased and set up my iPhone. In iTunes I have my playlists divided into master folders/playlists to make sorting through on my ipod nano easier. This works fine on my ipod nano - for example, I have a master folder/playlist called "new albums" and in that playlist I have a number of albums. On my ipod nano these appear as "drill-downable" sub menus. For example "music - playlists - new albums - Cold Play Viva La Vida - all songs on that album". On my iPhone, "new albums" does not appear as a sub menu. Therefore all playlists from all master folders/playlists are mixed in with each other (for example all albums/playlists that appear in my "new albums" playlist are mixed in with all albums/playlists that appear in my "favorite albums" playlist. Any thoughts on how to get the master folders/playlist sub menus to appear?

I have just started to have trouble playing my playlists on the iPhone. It started to shuffle them and when I turned shuffle off, it would only play one song over and over again. You have to open the iPod and manually advance to the next song. That is obviously unsatifactory. I downloaded the update on the iTunes software today. That did not correct the problem. I also restored the settings on the phone. It wtill will not play a playlist in the order I have it. There is some problem here. I would also be happy to hear a reply on this issue.

Smart playlist not showing up on iPhone after iTunes upgrade to 9.1

Hello,
I just upgraded to iTunes 9.1 and notice that one of my smart playlists is not longer showing up in my list of playlists. The music is all in there, and the playlist is also listed when I plug my iPhone into my macbook (under Devices). It's just not listed on the iphone itself, so I can't play those songs. What's going on? Has anyone ever seen this before?

It's not as simple as that. I hope Apple fixes this ASAP. I have only 7 playlists I use. I use so few because they are all smart and update automatically. Equally, this problem appeared to pop up just recently, so I don't know what triggered it. I even went so far as to assume that my library was corrupted. Since nothing I tried worked, I tried deleting my library. Headaches!!! I recovered my music, but all my ringtones were gone. So were all the apps that synced to my iPhone (my music goes on my iPod, my apps and data to my iPhone). The apps on the iPhone recovered back to my iTunes library, but ONLY the apps on my iPhone. I had some apps I had paid for that I did not currently use. I guess they are gone. Even after all that, the smart playlist problem persists.
Aaaaanyway, my experience was a little different. Even though I haven't reproduced the behaviour exactly, it is my impression that the last smart playlist modified is the one that doesn't show up on the iPod. As a thought experiment, created a new playlist called Test and duplicated one of my seven playlists. I synced, and the 7th playlist now shows up on my iPod! The 8th one, called Test, only shows on iTunes, but not on my iPod. Since all 7 playlists are now displaying on my iPod, I will leave things alone until Apple fixes this latest unanticpated design characteristic.

How to create a note on my computer and sync to the notes file on my iphone 4S?

How do I create a note on my computer and then have that note show up in the notes list on my iphone?

Basically you duplicate the current iPhoto library and delete everything except the book and its photos and archive that smaller library
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My apps do not show up on purchased list on the iPhone!

My apps do not show up on purchased list on the iPhone even I see them on iTunes store apps. That happened after that I changed my Appple ID email adress.
What is the soluton for that problem?

Go to Settings/iTunes & App Stores and sign out. Then sign in with your new Apple email ID.

HT1491 I purchased a music album on itunes and it's not listed in my purchased music category. How can I get the music on my iphone? I purchased the music through itunes app on my iphone 5.

I purchased a music album on itunes and it's not listed in my purchased music category. How can I get the music on my iphone? I purchased the music through itunes app on my iphone 5.

Hi Vgreen08,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy

How can i restore my iphone from a back up that is not listed on itunes

I need to restore my iPhone from a backup that is not listed in the itunes backup section. I only did it at 6 pm yesterday. Is there a way to find this backup on my computer and return it to the itunes backup list?

Normally backups are incremental, and you can only restore the latest. EXCEPT that a backup of an earlier version is archived, and the first backup of the new version is thus complete. You should be able to restore a 6.1.4 backup to iOS 7. Click the Restore Backup button. The dialog that comes up should have a dropdown where you can select a backup to restore. If the old one does not show up it cannot be restored.
However, since you appear to have a Mac, if you use Time Machine you can restore an earlier backup over the current one from your Time Machine history.
You can also back up to iCloud, even if you don't sync to it. See: http://support.apple.com/kb/HT5262
One well hidden feature (for future use) is archiving backups. If you go to iTunes Preferences/Devices, right click on the current backup and choose "Archive". The next backup you make will be a competely new one, and the old one will be preserved and can be restored at any time.

Previously purchased apps are not listed in the app store app on my new iphone 5.

My husband's new iphone 5 was set up at the apple store. His apps are on the phone, but some don't work. For example, his Navigon app was there, but wouldn't work. So, he uninstalled it. When he tried to reinstall the app, the app store did not list it as previously purchased. In fact, most of his apps were missing from the list. He was able to install it by connecting to the computer, but it still doesn't show up on his app store list. This could be a problem if he needed to download something when he's away from home. Today he purchased two songs on itunes. They show on the computer, but wouldn't download to his iphone. Somehow, itunes is not recognizing his new iphone as an authorized device. What can we do?

Be sure the phone is sign into the Apple ID used to purchase these apps in Settings>iTunes & App Stores. Otherwise the past purchases will not appear.

Since installing the latest update on my iphone 3gs this afternoon whatsapp now says it cannot access my photos. I have gone to settings-location services- but whatsapp is not listed in the list below. Please help!!!!

since installing the latest update on my iphone 3gs this afternoon whatsapp now says it cannot access my photos. I have gone to settings-location services- but whatsapp is not listed in the list below. Please help!!!!

Contact Whatsapp for support.
There is no logical expectation for Whatsapp to be listed under location services or for that to have any affect on what the app can access.

Device not listed in find my iphone after updating my apple id password

how to track my iphone5 that is already lost and when i sign in icloud my lost device is not listed in find my iphone after updating my apple id password. i also enabled icloud and imessage and facetime in that iphone using my current apple id that i used in icloud. pls help me

If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
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HT2905 How to remove duplicate songs from the iPhone when the duplicates are not listed in the iTunes library on the computer.

How can I remove duplicate songs from the iPhone4. The duplicates are not listed in the computer iTunes library.

The simplest thing may be to back-up and then restore the iPhone. If you don't fancy that then remove all media that is currently synced to it, then double check and manually remove any media that remains on the device, before reselecting your sync options.
If you've been manually managing the device and your library doesn't contain copies of all your media then see Recover your iTunes library from your iPod or iOS device.
tt2

My young kids have ipads and since I updated the software, but they have their own icloud account, predictive text within their messages shows all my contacts from my iphone but the contacts are not listed as their contacts, how do I stop this?

My young kids have ipads and since I updated the software, but they have their own icloud account, predictive text within their messages shows all my contacts from my iphone but the contacts are not listed as their contacts, how do I stop this?

I have deleted the iCloud account under my name on their iPads and replaced with their ones. Apple support said yesterday I needed to click the small 'I' by each name as it came up in the TO box and remove it. After doing rid for each contact under each letter of the alphabet it should remove them from latest contacts. Having done this, although I could not remove groups I had sent, I am not convinced they will not return once I have written a few texts, any ideas?

"BTWiFi" not listed on my iPhone 5

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