Buffer overrun with quicktime player

i'm going crazy!!!!!!
i keep getting a buffer overrun when i try to use quicktime player. i have spent the last week trying to figure it out and it's driving me crazy. i just bought my laptop and planned on updating my ipod. when i first got it itunes worked fine but now itunes stops before it starts and quicktime player has a buffer overrun. also in contol panel my quicktime player and itunes icon have a red box around it, is this something to do with why it's not working?
Somebody, anybody can you help me please?

I have the same problem myself. My mom got a new iTouch for her birthday and she gave me her old iPod. I havent been able to update either of them, my quicktime hasnt been working therefore my iTunes hasnt been working for the past 2 MONTHS!!!! Im over trying to fix it myself, spending hours for nothing. Im willing to pay someone to come over and fix it because this is beyond me

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