Buffer table not up to date when searching shopping carts

Hi Friends,
   This is probably a common error but could not find specific note or forum threads to my specific issue.
We are on SRM 5.0 Extended Classic with SP level 15. There has been no org changes or user changes.
when existing user tries to pull shopping carts using OLD PO and Template with a time frame, there are no issues and List is displayed to the user. But when the user deselects everything and just selects 'Including completed shopping cart' checkbox and does a search, dump happens with Buffer table not up to date.
I am not sure if combination of timeout error and/or trying to retrieve all his shopping carts ever created buffer issues. Please advise. Atleast user is not new or changed in the org structure. User can shop normally, but not pull all SCs that he created since his first shopping cart.
Please advise
Thanks
Rao

Dear Rao
Go to Tr:ST22, get the dump log details, from there you will find where the error occur, as well as the callstack, Eg, which
FM, form ,has been called before the error occur. Set BP  there , so you can proceed debug.
This dump could happen  if there are some data is missing for this SC, in this case, FUNCTION 'BBP_LINK_GET_OW'
might interesting.
Regards
Lauren

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    HEADER     I1038          Complete                              
    HEADER     I1043          Ordered                               
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    0000000002 I1021          Created      
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    Dear Poster,
    As no response has been provided to the thread in some time I must assume the issue is resolved, if the question is still valid please create a new thread rephrasing the query and providing as much data as possible to promote response from the community.
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    SDN SRM Moderation Team

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