Bug after the latest software update...

I downloaded the new update (1.3 if I'm right) 2 days ago, well it fixed a few things, but tbh since I installed it I cannot view my pictures in full screen, cause when I select one only a black screen comes in and nothing else! It doesn't freeze down it just doesn't show anything. Is this the problem of the software update or maybe I did something wrong? Has anybody else experienced this too? Help me out please!

I'm in the same situation and haven't been able to find any info either. I hadn't connected the fact that I did an update with it to be honest. I can see the thumbnails and if I use the jog wheel as if scrolling and then go back to the menu it looks like its been flicking though the pics but the screen remains black.

Similar Messages

When trying to edit a photo, it disappears (black screen) or screen is full of lines. Is this a bug with the latest software update?

After updating with the latest software, when trying to edit a photo, it disappears (black screen) or screen is full of lines. If I blindly crop or edit the photo, when I exit edit mode, those changes have been made, but obviously this is unacceptable. Is this a bug with the latest software update?

There are several possible causes for the Black Screen issue
1. Permissions in the Library: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to check and repair permissions.
2. Minor Database corruption: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
3. A Damaged Photo: Select one of the affected photos in the iPhoto Window and right click on it. From the resulting menu select 'Show File (or 'Show Original File' if that's available). (On iPhoto 11 this option is under the File -> Reveal in Finder.) Will the file open in Preview? If not then the file is damaged. Time to restore from your back up.
4. A corrupted iPhoto Cache: Trash the com.apple.iPhoto folder from HD/Users/Your Name/ Library/ Caches...
5. A corrupted preference file: Trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
If none of these help: As a Test:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

TS3274 My Ipad has a black background now and everything is color faded after the latest software update? I restored and reset the Ipad. How can this be fixed?

My Ipad has a black background now and everything is color faded after the latest software update? I restored and reset the Ipad. How can this be fixed?

How much data is being backed-up from each Mac? (see what's shown for Estimated size of full backup under the exclusions box in Time Machine Prefs > Options).
Is there any other data on your Time Capsule, besides the backups?
Most likely, there just isn't room. Time Machine may be trying to do a very large (or full) backup of one or both Macs, and can't. Since it won't ever delete the most recent backup, there has to be enough room for one full backup plus whatever it's trying to back up now, plus 20% (for workspace).
Also see #C4 in Time Machine - Troubleshooting for more details.

It seems after the latest software update, my iphone 4 has issues with the phone and voicemail locking up as well as opening random apps. Any thoughts?

It seems after the latest software update, my iphone 4 has issues with the phone and voicemail locking up as well as opening random apps. Any thoughts?

Hi clintfromid,
Thanks for using Apple Support Communities. I would recommend closing all your apps and restarting and maybe resetting as good initial troubleshooting steps for this:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

IPhoto slideshow is very very very slow after the latest software update

As the subject states, iPhoto slideshows are very slow: after clicking on the slideshow-button first nothing happens, after a while the screen goes black (that lasts about a minute or so) and the (finally) the slideshow starts. which is very annoying because it displays no options screen at first as it used to do, it just starts using very annoying standard music... quitting slideshow again to go to the options menu takes ages!! this problem started after the latest software update... way to go Apple...
suggestions anyone?!

EelcoR
Welcome to the Apple Discussions.
Well I haven’t seen this problem.
Start with the troubleshooting basics:
1. Delete the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
2. Repair Permissions using Disk Utility
3. Create a new account (systempreferences -> accounts) and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account.
Regards
TD

Massive battery drain issues after the latest software update - phone hot

After the latest software update (to the NI2 version) I have massive battery drain issues. The phone also stays hot. Even when I don't actively use the phone it seems to stay "awake" according to the stats. When I disable all data (Wifi and/or 3G/4G) it's perfectly fine. Does anyone else experience the same issues or has recommendations?

Is the device trying to sync all your photos with the cloud?
This is what I would do.
Back up your photos and music onto a personal computer. Copy down important settings like for your email, and contacts you can't risk losing.. even icon placement of important apps. Diagram it out.
Then perform a Factory reset on the device. Alternatively you might find the procedure for wiping the low level cache of the device posted in other posts on the site. That might fix the problem and avoid you losing settings and content on your device.
Extremely bizarre behavior post updates are usually associated with low level cache issues that cause the OS to behave poorly. Some people have reported their phones running hot and that could mean the radio is on constantly attempting to back stuff up to the cloud our restore stuff.
Good luck.

TS3274 iPad does not start after the latest software update

After downloading the latest software update on 25 April 2014, my iPad does not start. The reset mechanism does not have any effect. I would be thankful for advice.

If the reset doesn't work, force iPad into recovery mode.
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.

Battery issue in q10 after the latest software update 10.2.1.2102

Hi after i updated the latest software the first issue i had was this error msg "www.bberror.com/bb10-0015" and obviously couldnt switch on my phone, i immediately ran to the service centre and they got it fixed...
But after a few hours my phone started behaving strange,
1> It heats up like crazy without using it at all and
2> My battery drains out within a few minutes without even using it and then again i get to see the same error message "www.bberror.com/bb10-0015"
But when i put my phone on charge after a few seconds it gets switched on, and the battery level shows 0%... Have tried charging it to full 100% and then removing it from the charger but again same result... Have to keep it connected to the charger whole time now, but still my phone gets switched off on its own again and again... Helppppppppppppp

It is possible... and the easiest way to determine if it is, is to get a new battery and find out.
if it the error continues, then we will move to the next troubleshooting step.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My imessaging doesn't work after the latest software update and was told that i will have to reset my phone will i lose my contacts if they are back up to icloud and how do i get them back from icloud?

i need to know whether or not i will still be able to get my contacts back if i reset my phone to factory specifications

If they are synced to iCloud and appear on icloud.com, they will reappear on your phone when you sign back into your account. As a precaution, you could use an app like My Contacts Backup to back them up before you restore if you wish. I would also recommend as a precaution that you import your camera roll photos and videos to your computer before restoring, as explained here: http://support.apple.com/kb/HT4083.

I tried to update the latest software update for my MacBook pro (which was on 10/12) and after it started to update it restarted like normal but when it started back up it was running painfully slow and none oft programs will open.They all quit unexpectal

I tried to update the latest software update for my MacBook pro (which was on 10/12) and after it started to update it restarted like normal but when it started back up it was running painfully slow and none oft programs will open.They all quit unexpectedly. iTunes microsoft word all of them quit unexpectedly. Help!

Exact same problem with my 2010 MBP 2.4ghz 4gb ram 10.6.8. iTunes said update was needed, Software Update ran with various updates including a security update, truthfully didn't pay much attention, I always install the Apple updates. After the restart it took 3-4 times longer than normal to get to the login screen, same to get to the desktop but I'm familiar with that occurring on update restarts. Unfortunately it got worse from there. Performed a full shutdown and startup. Same long boot. After the desktop finally loads every mouse button press received a 2 minute beachball. I use menu-meters and both processors are under 10%. Waited a few minutes for disk utilities to launch, repair permissions estimates 3 hours for a typical <10 minute process. Activity monitor shows nothing over 10% CPU most of the time however ReportCrash pops to the top often. Any suggestions would be greatly appreciated. BTW zero problems until this update.

After the latest Security Update 2012-001 (Mac OS X 10.6.8) my Adobe Photoshop CS 8, Dreamweaver 8, and InDesign CS programs crash when I try to save a file.

After the latest Security Update 2012-001 (Mac OS X 10.6.8) my Adobe Photoshop CS 8, Dreamweaver 8, and InDesign CS programs crash when I try to save a file. HELP!!!

Howdy,
Apparently some are reporting that this causes the older PowerPC (PPC) applications that are supported in 10.6 via 'Rosetta' to crash upon attempting to open/save/print using any dialog box, or fail in other similar ways such as simply not printing or quitting, or freezing/hanging/crashing of the application.
I have read of some companies that have indeed submitted proper bug reports to Apple, but that is not a guarantee of a bug-fix being issued.
You might wish to read:
http://www.macintouch.com/readerreports/snowleopard/index.html#d02feb2012
If you are unsure if you are still using PowerPC apps, if the application is currently running, look under the 'Activity Monitior' (in Applications -> Utilities), or alternatively you could check in the System Profiler, Applications. Check the column "Type".
Here is a fairly simple way you can restore you system and restore you applications functionality again, if you don't have a recent clone or good Time Machine backup that you can restore from. If you do, restore from your backup prior to having installed the Security Update 2012-001.
Time Machine restore: http://support.apple.com/kb/ht1427
If you are restoring a backup made by a Mac to the same Mac
With your backup drive connected, start up your Mac from the Lion recovery partition (Command-R at startup) or Mac OS X v10.6 installation disc. Then use the "Restore From Time Machine Backup" utility. Select the backup prior to your issues, and it will be restored back to the state it was in at that time.
If you can't easily restore from a backup, you can instead do the following:
- You first start by reinstalling your OS X 10.6.x, this will preserve all your user data, your applications, no worries there.
- Then install the Mac OS X 10.6.8 Update Combo v1.1 (links provided below)
- Make sure you're printers are showing up correctly in your system preferences, if not, re-add the printers
- Then finally, run the Apple Software Update (by pulling down the Apple Menu), and install any and all remaining updates, except do not then re-install the Security Update 2012-001. It is possible that you may have to reboot after installing some of the updates, and you may even need to run it a 2nd time to make sure that you've got all updates, except NOT the Security Update 2012-001.
Links for 10.6.8 Update Combo v1.1:
http://support.apple.com/kb/DL1399
or the link to directly download this 1.09GB combo updater:
http://support.apple.com/downloads/DL1399/en_US/MacOSXUpdCombo10.6.8.dmg
Cheers,
Daniel Feldman
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TS1372 After the latest iTunes update iTunes no longer sees either of my ipods. Diagnostics says no ipod connected. However my laptop, which is running Window 8.1 does see the ipod.

After the latest iTunes update neither of my iPods are recognized by iTunes, so I am unable to sync. When I run diagnostics it says no device connected. My laptop sees my iPod so I know it is connected. I have tried all of the recommended iTunes fixes and none work. I tried deleting and reinstalling both an older version and the newest version. The older version would not reconize my music libray. Any thouhts?

I tried deleting and reinstalling both an older version and the newest version.
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

HT4623 Can I update 3 iPhones with the latest software update that are all on thr same iTunes account?

I kept all my iPhones after I upgrading to the latest one each time my 2 year contract was up so I have an iPhone 3GS, iPhone 4 & iPhone 4S. I actually still use all 3 phones for different purposes. My iphone 3gs is not activated, but I still use it for apps among other things when connected to wifi. My iphone 4 & 4s are both activated with 2 saparete phone numbers, but I have all 3 devices on the same iTunes account. I never noticed this to be a problem until just recently when I was thinking about selling one of my iphones since I'm now due to upgrade again to the iPhone 5. Well my problem is that when the latest iphone software update came available I noticed that all 3 iPhones had a notification letting me know that there was a new update available & I didn't want to update my iphone 4 & 4S until I had a recent back-up on my pc just incase anything went wrong like once before. Referring to the last time I updated my iphone 4s for some reason right in the middle of the update it lost connection. So I had to restore my entire phone from scratch & because I didn't check to make sure that had a recent back up right before I updated I ended up losing a lot of important information. So anyway since my iphone 3GS I knew had a recent back up & plus it doesn't have a lot of important information stored on it I chose to go ahead & update it first. Then later on when I went to update my other two iPhones I noticed the notification that was there before on all my phones to let me know the update was available was now gone & it would not give me the option to update either of my other two phones. I don't know if this is true or not, but I was later told that Apple will only let you download the free update software on only one device on each iTunes account & since I have all 3 devices on one itunes account I could only choose to update one. I didn't know this beforehand so I used the update on my 3GS which I barely use except to play with on wifi & now my other two iPhones which are the main ones I use are both activated now function very slow & constantly crash. Also if I was to choose to sale one of the iPhones without the latest software update on it does that mean that the new owner will not be able to get the latest update meaning the phone would be out of date without having that latest software installed? If anyone knows how to help me fix this or give some advice I would really appreciate!!

That's utter non-sense.
Just connect your 4 & 4S, iTunes running, & hit the "Check for Updates" button, or you can update directly on the phones(if running iOS 5.0 or higher): Settings>General>Software Update.
iOS 6.1.3 is the current iOS version for both phones.

I have an older computer and can no longer update. After the latest Apple update I can no longer access my e-mail on my mac. I can view it on my iphone and on icloud. Is there a solution to this problem?

I have an older computer and can no longer update. After the latest Apple update I can no longer access my e-mail on my mac. I can view it on my iphone and on icloud. Is there a solution to this problem?

Apple changed MobileMe to iCloud and then restricted iCloud to 10.7 users only unfortunately
If your machine is a 64 bit processor Intel Mac you can upgrade to 10.7 for $29, however a lot of your 10.5/10.6/Rosetta based software could cease to function, especially third party hardware drivers for printers, fax machines, all-in-ones, scanners etc.
http://roaringapps.com/apps:table
Also depending how old the machine is, if it can accept 4GB of RAM (preferred), older video card, may not run 10.7 very well or stable.
My advice is to keep at 10.6.8, get a web based email service that's plaform/hardware neutral, forward your iPhone emails there. Gmail/Yahoo Mail for instance.
When your ready for new hardware and all new software, then buy a new machine.
If your going to go to 10.7 on your present hardware, I advise you clone 10.6.8 to a external drive first, that way you can c boot off the 10.6 disk erase the drive completely (necessary to remove hidden Lion Recovery Partition) and option boot off the 10.6.8 clone and reverse clone.
http://www.bombich.com/get_ready_for_lion.html

ITunes (Win7 x64) is no longer opening after the latest version update

iTunes (Win7 x64) is no longer opening after the latest version update - I have attempted an un/reinstall - can anyone offer other suggestions?
I am running Windows 7 64-bit, and am trying to reinstall the 64-bit iTunes from the iTunes website. I previously have had this working for the last few years with no major issues, the Apple Software Updater has been pestering me for some time so I finally got it to update. However now iTunes will not start, if I select the icons nothing happens. There are no iTunes applications running in the background in Task Manager either.
I look forward to your suggestions.
Thanks,
James.

1. First check if this file APSDaemon.exe is the problem here.
Close your iTunes.
Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.
Now open itunes and see if it is working?
If that works, to prevent having to do the same process everytime you restart Windows, go to. START button, type in
MSCONFIG
Hit ENTER
Click STARTUP Tab, Uncheck "Apple Push", click OK.
Restart Windows.
2. If that fails, refer to following article to remove SC Files
http://support.apple.com/kb/TS2363
3. If that fails, repair or reinstall your Quicktime. START / CONTROL PANEL / PROGRAMS N FEATURES / hightlight QUICKTIME and click REAPIR.

Bug after the latest software update...

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